at Accor UK To be the best experience the best

Transcription

1 Work placements at Accor UK To be the best experience the best

2 48-week placements in UK hotels Experience all aspects of how a hotel functions through hands-on structured work experience, e-learning and training courses at Académie Accor. Our network of hotels covers the UK so you could be training close to home, university or at a location of your choice. You ll also have the opportunity to meet other students on their Accor placement as well as have access to the Accor Advantage staff benefits.

3 Who are Accor? We are the world s largest hotel operator and leading hotel employer with more than 4,200 hotels worldwide, including over 180 across the UK. We employ over 145,000 employees. A caring employer, providing training and supporting staff to progress through: developing all employees skills thanks to a worldwide network of 17 Accor in-house training academies encouraging regional or international mobility fostering career development promoting diversity bringing teams together in an international group

4 The Accor brands Sofitel Sofitel and its ambassadors span the world with French elegance across a collection of unique addresses, and offer their guests and partners a tailor-made service enriched with emotion and high performance. The brand s three values are: spirit of openness, a passion for excellence and the essence of pleasure. Pullman Pullman s upscale hotels are located in major regional and international cities and designed to offer business travellers a hospitable place where life happens and people meet. Tailored services, innovative technologies and a fresh approach to meeting planning. MGallery The MGallery collection of upscale hotels was launched in The hotels are remarkable because of each one s distinctive personality, identity, design, history or location. They will appeal to individual travellers seeking a place with a true soul. Novotel Novotel s midscale hotels are located in the world s major city centres, business districts and tourist destinations. Novotel s consistently high standard of service contributes to the wellbeing of both business and leisure travellers.

5 Mercure Mercure is the only midscale hotel brand that combines the strength of an international network with guaranteed quality standards, and the genuine experience of hotels. All different, rooted in their local community and managed by enthusiastic hoteliers, the hotels are located in city centres and regional areas. The Mercure network welcomes business and leisure travellers across the world. ibis ibis is the European leader and benchmark for economy hotels, distinctive because its offer is clear and simple: modern hotel services at an affordable price with a comfortable room, consistent quality accommodation, services and a wide selection of food and beverage options. ibis Styles An economy, non-standardised brand with a spirit for design. Hotels are managed mainly through franchise agreements, and are for both business and leisure travellers and families. ibis Styles offers a friendly all-inclusive stay, with: breakfast, internet access and a whole host of other little services included in the room rate. ibis budget ibis budget is the Accor group s no-fuss brand, offering a smart, modern and very economical solution. The hotel features designer rooms with a plump duvet, an XL shower, a flat-screen TV, WiFi and a media hub. Snacks are available at any time as is the generous buffet breakfast!

6 Why Accor? A caring employer, providing training and helping staff to progress through: opportunity to return to a role upon graduating developing all employees skills thanks to a UK in-house training Académie encouraging regional and international career mobility on a long-term basis fostering career development promoting diversity bringing teams together in an international group

7 All our work placements are paid placements and in addition, as a valued member of the team, you can take advantage of a comprehensive range of benefits this is what we call Accor Advantage. These include: Accor Bienvenue Card employee discounts after six months service and special rates for your immediate family members Accor Bonus Breaks two one- or two-night breaks after six months service every year Workplace Options confidential support for life s challenges Employee bonus/incentive scheme, where applicable Staff meals and uniforms provided Excellent training and development opportunities with Académie Accor More information on the Accor Advantage benefits will be made available once your placement is finalised.

8 The programme The placement programme will vary slightly from brand to brand and from hotel to hotel depending on your needs and those of the specific hotel. You will be employed as a team member in a Front Office or Food & Beverage role for 48 weeks or a mixture of both. The role may include working in F&B (restaurant and bar); conference and banqueting; front of house; Reception; and possibly reservations or housekeeping. The placement may include an element of supervisory duties towards the end of each module, depending on your success. At the start of your placement, you will receive a work placement schedule and training plan. Each plan is flexible and tailored to the individual and can be changed to suit your needs and the needs of the business. You will also be assigned a buddy to help guide you through the placement year.

9 Training There will be a Welcome to Accor induction training course with an induction checklist, which you will work through during the year to continually identify the skills you are learning. Part of your training will include an overnight stay in the hotel to gain first-hand experience. Your training will include a national qualification for food hygiene, health and safety training, customer service training and environmental awareness training. Help and support is offered to you throughout all of your training. The e-learning you receive will be the same as with any new Accor starter and will be brand-specific and will be completed in the first six months. All new starters will need to complete the new starter checklist. On-the-job training You will follow an individual training plan and be given ongoing support through a weekly meeting with your buddy. This will give you the opportunity to talk about your progression and help identify new skills. You will also undertake our in-house brand-specific training to support you in further development and your future career. Depending on your progression and the specific brand and location you are working in, there may be different opportunities, training or skills development that can be offered to you.

10 Assignment Your Manager and your buddy will also spend quality time with you generating ideas and together agreeing an outline for your proposed project you will need to complete for your university. On completion At the end of your year, you will undertake an exit interview to discuss and evaluate your time at Accor. You will also be presented with an Accor certificate and student assessment form to validate your work experience. We will also discuss with you opportunities to return to Accor once you have graduated.

11 Future career Upon completion of your placement with Accor, you will be given the opportunity to keep in touch with Accor while you complete the last year of your degree. Upon graduating, Accor can offer you: increased chances of finding a job after you graduate exposure of working in another Accor brand the opportunity to be fast-tracked to a managerial position international opportunities Having graduated, Accor will discuss with you suitable opportunities in one of the brands within the UK and the chance to be fast-tracked to a managerial position.

12 Success story Richard Lee General Manager, ibis Northampton I worked for Accor while studying in the F&B department at Novotel Birmingham Centre. After graduating, my first position was as Assistant Manager at ibis Manchester Centre. After two years there, I moved to ibis Bristol Centre in the position of Operations Manager for the opening of the new hotel. I got my first General Manager position four years after graduating at ibis Cardiff Centre and from there I have also done other hotel GM positions in London and Northampton. I think the work experience was really important because it gave me a really good operational grounding in the company. I learnt all the company standards, procedures and systems. It was also great to be inducted into the culture of the company, so by the time I joined ibis and was looking for a management position, I was very comfortable in the Accor culture: I knew a lot of the senior staff already and it gave me a good basis to go into a management role.

13 To find out more visit accor.com and go to the students and graduates page from recruitment and careers. To apply visit accorjobs.com.