HOSPITALITY, LEISURE, TRAVEL AND TOURISM SECTOR QUALIFICATIONS PROGRESSION

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1 The Sector is Broken Down into 14 Industries as Follows: HOSPITALITY, LEISURE, TRAVEL AND Pubs, Bars and Nightclubs Events Gambling Contract Food Service Holiday Parks Services Hostels Hotels Membership Clubs Restaurants Self Catering Accommodation Tourist Services Travel Services Visitor Attractions Key Facts About the Sector: There are 73,300 hospitality, leisure, travel and tourism establishments across England. The sector (in England) employs a workforce of 1,572,800 83% of the total UK Sector workforce. 79% of businesses in the sector employ less than 10 people. In 2008, the sector workforce fell by 1%. 53% of businesses believe that qualifications are more important in helping them chose between job applications. 51% of sector businesses are planning to cut training as a result of the recession. 50% of managers do not possess a qualification. 40% of chefs do not possess a level 2 qualification and over 26,000 do not possess a qualification at all. 1.5% of small businesses in the sector have accessed publically funded provision. Sector Skills Council is People 1 st. In 2006 a National Skills Strategy was developed to tackle the skill sand labour market priorities across the sector. The Strategy centres on a ten point plan which addresses four priorities: - and Leadership - Customer Service - Chef Skills - Retention The Sector Qualification Strategy was published in January Current challenges include skills gaps and shortages for managers, craft occupations and in customer service. 64% of the workforce are qualified to level 2. 9% of the workforce do not possess the skills their employers require. 66% of employers are training employees. Only 3% of the training is resulting in a qualification. People 1 st Research had shown: - Employers do not understand the range or purpose of the qualifications available. - Qualifications to aid workforce development are asee as too big and cumbersome. - Employers tend to recruit on attributes and experience rather than qualifications. - Existing qualifications are not appropriate are surplus to requirements. - Employers are unaware of the value of qualifications over and above in-house training Qualifications are too expensive; particularly for micro businesses which represents 76% of the sector. People first are working on an Action Plan which includes the identification of qualification pathways for each industry. (according to People 1 st ) in this sector has one of the highest uptakes but also one of the largest drop out rates. People 1 st are looking to develop new apprenticeship pathways that reflect the range of skills and knowledge the sector requires

2 HOSPITALITY, LEISURE, TRAVEL AND MSC Tourism MSC Tourism MSC Tourism Marketing MA International Tourist: and of Surrey of Surrey of Surrey BSC (Hons) Tourism of Surrey BSC (Hons) Information Technolgoy with Travel Studies London South Bank BA Travel BA (Hons) International Tourism and Travel BA International BA (Hons) International Tourism and English London South Bank BA (Hons) Tourism and London South Bank Travel & Tourism Level 5 HND BTEC National Certficate/Diploma in Travel andtourism International Travel and Tourism Operations in Tourism and Events in Service () and Catering Level 3 East Surrey College of Technology Oakleigh Training & VT Training HIT Training

3 HOSPITALITY, LEISURE, TRAVEL AND CUSTOMER SERVICE MSc Customer Services Kingston NVQ Level 5 in Customer Service in Service NVQ Level 4 in Customer Service Customer Service Level 3 East Surrey College of Technology Icon Vocational Training Ltd Motor Industry Training Ltd Oakleigh Training & VT Training Waverley Training Ltd HIT Training The Skills Partnership

4 HOSPITALITY, LEISURE, TRAVEL AND MANAGEMENT Executive Level 7 Strategic Leadership Level 7 BA (Hons) Studies BA (Hons) and Fda in Studies Level 6 MBA International Executive MBA Henley of Reading and Level 5 Brooklands Weir Training VT Training PLC West London Training Ltd The Skills Partnership Leadership Level 5 MSC BSc (Hons) BSc (Hons) International MA or MA in International Kingston MSC International and of Reading BA and Reading Access to Diploma Level 3 Diploma in Level 2 Certificate in Team Leading Oakleigh Training & VT Training PLC West London Training Ltd The Skills Partnership

5 HOSPITALITY, LEISURE, TRAVEL AND CLEANING AND SUPPORT Executive Level 7 Strategic Leadership Level 7 BA (Hons) and Fda in Studies Level 6 MBA International Executive MBA Henley of Reading Level 5 Diploma in Brooklands Weir Training Professional Training Solutions Ltd Oakleigh Training & VT Training PLC West London Training Ltd The Skills Partnership Level 5 Diploma Leadership MSC BSc (Hons) BSc (Hons) International MA or MA in International Kingston MSC International and of Reading BA and Reading Access to Diploma Facilities Level 3 Cleaning and Support Services Level 3 VT Training plc HIT Training The Skills Partnership

6 HOSPITALITY, LEISURE, TRAVEL AND ADMINISTRATION BA (Hons) Kingston FDA and Professional The Henley DBA (Doctor of ) Reading Unviersity BA International and Reading MBA Master of and Level 5 Unis Kingston Kingston and Finance HND Kingston College and Level 4 Weir Training Level 3 Diploma in & Ixion CG Ltd VT Training plc Waverley Training Services The Skills Partnership

7 HOSPITALITY, LEISURE, TRAVEL AND CATERING/CHEFS NVQ Level 3 Professional Cookery NVQ Level 3 Supervision Chef s Advanced Diploma NVQ 3

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