BUILDING UTILITIES SERVICES
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1 BUILDING UTILITIES SERVICES
2 Primary Energy Cnsumptin & Csts Offices Bucharest Ptential Market size: m 2 ; Primary energy cnsumptin: MWh PCS; Gas cnsumptin: MWh PCS/ m 2 year; Electricity cnsumptin: U Tenants Mnthly Csts Energy 2.5 /m 2 Energy 2.5 /m 2 T be further ptimized KWh el/ m 2 year; Yearly Heating cst*: 33 lei/m 2 r 7.5 /m 2 + VAT; Yearly Electricity cst*: FM H S Service Charge /m 2 Prices t a minimum. 100 lei/m 2 r 22.5 /m 2 + VAT; Annual Primary Energy Cst: 30 /m 2 year + VAT r 2.5 / m 2 mnth + VAT RENTS Supply exceeds Demand. Pressure n rent csts by tenants Heating Cst: MWh PCS/ m 2, 134,25 Lei/MWh PCS (B4 nncasnic price); * Electricity Cst: 0,2 Mwhel / m 2, 500 Lei/MWhel, 4.42 lei/eur exchange rate.
3 Electricity Cnsumptin split (BVO case study) Primary Energy Csts: Gas cnsumptin: 565 MWh PCS ( heating seasn) = 69 kron + VAT; Electricity cnsumptin: 661 MWhel (Oct 2012 Sept 2013) = 306 kron + VAT. Glbal annual energy cst: 375 kron r 2.45 /m 2 + VAT Subject t ptimizatin Key Figures: 3UG + GF + 7 Flrs; GLA: 2880 m2; In peratin: fr 2 years
4 Classic FM Services & Lcal Apprach / 4
5 Classic FM Services & Lcal Apprach FM perspective BUS perspective U H S U E H S Little r n fcus n utilities cnsumptin ptimizatin; Limited pwer in negtiatin discunts fr the purchase f primary energy (gas & electricity); FM cmpanies => limited technical knw hw (due t brad range f services prvided & lw prfitability); N FM prvider is the best in hard & sft services; Crrective maintenance apprach ( intervene nly if it breaks); Shrt term cntracts (1-2 years) => n fcus n medium-lng term ptimizatin actin plan. SLA s / KPI s rarely used in energy/technical management issues Guaranteed savings thrugh the reductin f energy cnsumptin & discunts n primary energy csts (a glbal 10% reductin can be achieved fr mst prjects). Best service prvider fr each service. Sft services => externalized t specialized cmpanies; Lng term partnership enables: Energy Efficiency Actin Plan; Sharing f CAPEX (Client & Prvider f Services). Bnus/malus system linked t KPI s (energy efficiency); Gd technical cmpetences with fcus n energy efficiency; Preventive maintenance apprach => lwer n. f breakdwn incidents; O&M actins => essential part f keeping the LEED/BREEAM certificatin.
6 Scpe f Building Utilities Services UTILITY PERFORMANCE UTILITY SUPPLY Management f Utilities Usages MULTITECHNICAL UTILITY PERFORMENCE Secured supply f Energy & Water Cntinuus imprvement Secured supply f Energy & Water Scpe O&M fr HVAC equipment and water system O&M fr HVAC equipment and water system O&M HVAC equipment and water system Guaranties Equipment availability at required service level and ur interventin in time. Equipment availability at required service level and ur interventin in time. Equipment availability at required service level and ur interventin in time. Quantity, quality, price and availability. Quantity, quality, price and availability Level f perfrmance and/r Utilities savings Cntract f results Nvember 6, 2014
7 Scpe f Building Utilities Services 1 Wrks n interir installatins fr Buildings / residential / individual huses / cmpanies 2 Detecting water leaks Apă Servicii Replacement f water netwrk valves Repairs plumbing wrks n cld / ht water netwrks Unblcking / cleaning hme netwrk cnnectin and sewage 6 Vide inspectin n sewage netwrks 7 Cnsulting / assembly / disassembly / maintenance f waste - water treatment systems
8 OUR TARGET OFFER TODAY Gas supply With Velia U Electricity supply Water Drinking, prcess & sewage Waste Management U Heat supply Electricity supply Water Drinking, prcess & sewage Waste Management Velia Prpsal Heat cnsumptin < 10 t 15% Electricity cnsumptin < 5 t 8% Water Balance < 5 t 10% Better Waste Management H O&M Services H O&M Services S Sft Services S Sft Services
9 Velia Slutins Steps f cllabratin (BUS)
10 References fr BUS in Bucharest Market Barbu Vacarescu Offices (BVO)- Energy Perfrmance Descriptin BVO - Bucharest Mdern ffice building, lcated in Barbu Vacarescu Bld., latest htspt in ffice buildings develpment. The building prvides 3,600 sqm f high quality space distributed n grund, 6 upper flrs and tw basement levels, ut f which 2,000 sqm are dedicated t A class ffice space. Services Energy Perfrmance Cntract and sales f heat/cling - ptinal Standard O & M preventive maintenance Crrective maintenance Velia s slutins Phase 1 Diagnsis 1 year Measure and analyze cnsumptin Establish benchmark cnditins => Reference Perid. Identify ptential savings n the energy prductin and distributin, technical slutins and their cst Preventive & Crrective maintenance services Phase 2 Energy Perfrmance 2 years O&M services with ff-site team, implementatin f Energy Perfrmance Plan, sales f heat & electricity. Velia Energy dispatcher is cnnected t the n-site BMS prviding 24/7 mnitrizatin f HVAC equipment. Client cntinues t keep its n-site peratinal team but this team is directly managed & acts accrding t Velia directives. Bnus/Malus system cnnected t savings generated..
11 References fr BUS in Bucharest Market Embasy f France - Energy Perfrmance Descriptin Building with a net usable area f 3394 sqm cmprising: - Main building + administrative buildings and residential husing - Main equipment cvered by services: 2 biler De Dietrich 330 x 370 kw; 2 CTA: 2500 m3 / h and m3 / h; 49 AC units split and multi-split; Tw sets: 27 and 100 kva; Client Needs Energy csts evaluatin and the technical cnditin f existing equipment; Cnducting wrks in rder t imprve the technical cnditin f buildings (insulatin and interir installatins); A single integrated service prvider. Cntinuity in prviding energy (heat, air cnditining, electricity) and treated air; Preventive and crrective maintenance services fr facilities Precise cntrl f expenses and reductin f energy csts Velia s slutins Cntract duratin: 3 years; Selling heat at cmpetitive price; Preventive and crrective maintenance services; Establishing a baseline (Reference Perid): 1 year; Implementing Energy Efficiency Actin Plan. Bnus / malus system - Savings: year 2-3.
12 References fr BUS in EU Market Tur du Midi Belgium - Energy Perfrmance Cntext The central administratin f the Natinal Pensin Office (ONP) has fully ccupied the Tur du Midi cmplex in Brussels since Velia Energy has always been the peratr f the twer - nearly 45 years f cntractual relatins fr multi-technical maintenance. In 2008, the ONP decided t cmmit t a certificatin system fr cntinuus imprvement f its envirnmental impact. As part f this ambitius plicy, Velia Energy has cncluded an innvative Energy and Envirnmental Perfrmance cntract fr a maximum perid f six years, as an addenda t the existing cntract. Key figures Height 150 m (tallest building in Belgium) Antenna height: 165 m Number f flrs: 38 Area: 65,200 m² Cnstructin between 1962 and 1967 (renvated in 1996) Energy cnsumptin in 2009 Fuel il: 650,000 litres Electricity: 136 kwh/m² Custmer challenges Financial challenge: Reduce perating csts Envirnmental challenge: Reduce the carbn ftprint Scietal challenge: Measure the lng-term impact f the activities n the envirnment Velia Energy Slutin Energy guarantee fr fuel il cnsumptin Energy guarantee fr electrical cnsumptin CO2 emissin guarantee Prfit-sharing n energy savings Apprach: Audit / Wrks / Mnitring & ccupants awareness campaign - Energy cnservatin measures planed accrding a radmap shrt term actins: Actins implemented withut investment, intended t reduce energy cnsumptin Advantages fr the custmer: Predictable energy budgets Guaranteed ptimal management f facilities Opprtunity fr ec-energy prpsals Assurance f Velia Energy f its full invlvement in the energy apprach (partnership) Excess CO2 emissins are cmpensated at the Eurpean level thrugh the carbn penalty Results Energy savings generated the first year: Fuel il: 7% Electricity:19% CO 2 emissins avided: 500 tnnes
13 References fr BUS in Bucharest Market Apă Servicii Henri Canda Internatinal Airprt Operatinal Facts Technical data: 960,000 m³ / year Extracted vlume m - water distributin netwrk m - Sewerage netwrk m Rain water Netwrk Schengen Terminal + SPAU Departures Terminal Expansin Platfrm Operatinal team n site 18 peple Prtland Platfrm - Pepsi Lidl Operatinal Facts Activity - platfrm area ha 7,000 m - water netwrk - Prtland 6424 m - sewerage netwrk: Prtland m, Pepsi m, Lidl m m - rainwater netwrk: Prtland m, Pepsi m, Lidl m Inspectin checking pints n sewage netwrk sputs 3 Wastewater pumping statins Wastewater treatment plant Prtland Operatinal team 7 peple
14 Thank Yu!
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