TOUR OPERATOR SOFTWARE B2C B2B

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1 TOUR OPERATOR SOFTWARE B ACK OFFICE + O NLINE BOOKING B2C AND B2B Create or use integrated travel products, track reservations workflow, manage customers and suppliers, sell offline or online and monitor finances and accounting - all in one integrated platform.

2 What is itravel Software? Enterprise software for travel agencies and tour operators. itravel Software is an innovative core business software which helps you automate processes in your company, sell your products through your web page or establish better business cooperation with your partners via itravel Software B2B online booking module. Solution for: Receptive tour operators FIT Tour operators Outgoing Tour operators Event organisers Destination management companies Business travel companies Why itravel? Increase your sales by introducing multiple sales channels Automate your workflow and reduce your costs Work with your travel agents and customers efficiently Automate communication with your suppliers Extend your offer by integrating with 3rd party suppliers Introduce Online Booking B2B and B2C Integrate with your accounting system Get insight into your branch offices' and departments' performance A stable, reliable and upgradable system defined in collaboration with numerous successful travel companies, that you can base your progress on. itravel Software was developed by Lemax, founded in Since then we have been successfully assisting our clients in the creation and implementation of digital travel business solutions.

3 Features Integrate the itravel Software System with your existing website. Enter your products into itravel and publish them on your website. Enter special offers, publish them online and increase your sales. Contracting & Inventory Management Travel products definition (Accommodation, Transfers, Rent-a-car, FIT tours, Packages, Charter tours, Groups) Integration with 3rd party suppliers (HotelBeds, GoGlobal, RoomsXML, HotelsPro, Alltour ) Import from Amadeus and Galilo Supplier extranet Integration with flight providers Marketing Sales reports Collecting custom information Coupon codes and special promotions Special offers for accommodation Loyalty program Automatic follow-up s Sales Reservation management Documents creation (Quotations, Invoices, Itineraries, Vouchers, Receipts ) Online booking B2C Online booking B2B Offline sales (Call center, Branch offices) Affiliate XML out Customers and Travel agents management IT & Data integration API for website integration API for accounting software integration Payment providers integration (PayPal, WorldPay, Realex...) WordPress plugin Data integration

4 Features Create powerful reports and get a better insight into your business. Access the application 24/7, anytime, anywhere. Finances & Accounting Customer invoices & customer payments Supplier invoices & payments to suppliers Cashier reports Accounts receivable Accounts payable Operations Rooming, Flight and Bus lists Transfer reports Reporting reservations to suppliers Cancellation policy Automatic actions Business Administration & Management Sales reports Security roles Department reports Employee performance reports Customer testimonials Nicola Baccini, Managing Director at USATravelPro I shopped around quite a bit before purchasing itravel and I truly think your software is way better and easier to use than most other software out in the market. You guys are awesome and have a great team! Pavle Markovic, Managing Director at Bantours itravel helped us connect easily with our travel agents and publish our complete offer online. I like that new features are added contentiously to the system.

5 Advantages itravel integration Reducing your manual work Increasing your offline and online sales Saving your time Automating and centralizing your business Tracking your financial insights The best way to be competitive and give your customers the best price possible is to have as many connections with 3rd party providers as you can. With this service you can have the best possible rates on a worldwide range of high quality services. Combining different sources into a unique travel experience is the guarantee of your service. All-in-one solution Simple and easy to use Integrated with

6 BEST TECHNOLOGY CBTOUR AWARD TECHNOLOGY FAST 50 DELOITTE AWARD Services itravel Software team assists you in making cost effective and correct use of the system. It includes assistance in planning, installation, training, trouble shooting, maintenance, and upgrading. Website development Technical support We provide website development services that enable travel companies to deliver a fully integrated B2B or B2C online booking website. Each travel website that we create is tailor made, designed and developed so that it matches our customers needs, expectations and brand image. We provide assistance to users of itravel Software. Technical support may be delivered over the telephone, by or live support software on our website. Our technical support is subdivided into 3 levels. The reason for providing a multi-leveled support system is to provide the best possible service in the most efficient manner. Implementation Training and Consulting Your implementation consultant will help you with: Project management planning your entire implementation process, managing trainings and modifications Time management monitoring deadlines Change management adapting your business process change into itravel Software Move from your current reservation system assist you in using best practices for moving from the old reservation system and help you with data import Support help during your whole project The most important goal of our training is to map your business processes to itravel Software. We provide an individual approach because we understand that your travel business is unique! With the training, you will be able to: Map your actual business processes to travel software Understand how the new software is intended to be used Understand how the new software will work in real life situations Understand how the new software will provide the benefits you require

7 YEARS OF EXPERIENCE CUSTOMERS CONTINENTS Customers Cairo, Egypt Dammam, Saudi Arabia Mahd Al-Buraq The Perfect Wave Travel Choice USA Travel Pro Sydney, Australia New York, USA Prague, Czech Republic Kzet Local Living Vejle, Denmark Collegium Kaleidoskop Travelink Zagreb, Croatia Obriy Cyprus Elite travel Morocco Nikal tours Ukraine Dubrovnik, Croatia Ljubljanja, Slovenia CroatianVillas USA Welcome New York, USA Zagreb, Croatia London, UK Bantours

8 200 customers world wide Remetinečka cesta Zagreb Croatia, EU Phone: +385 (0) [email protected] The data in this document is to be used for information only. These materials are subjected to change without further notice. The materials are provided by Lemax d.o.o for information purposes only and they do not represent any statement or warranty and Lemax d.o.o. is not to be accountable for any mistakes or flaws in these materials. The only warranties for Lemax products and services are the ones explicitly stated in notices of warranties enclosed with such products and services. Nothing in this document is to be considered as an additional warranty.