edecision Evosys BI & Analytics Framework For Healthcare Providers

Transcription

1 edecision Evosys BI & Analytics Framework For Healthcare Providers

2 edecision e-decision is a unique business intelligence decision support Healthcare data model comprising of Clinical, Financial and Non Financial components. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status (snapshot) and historical trends of an organization s key performance indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

3 Why edecision? The most successful and admired companies today are ones that have built or transformed their businesses around the new consumer-centred paradigm. While healthcare has some serious catching up to do, we believe it is primed for a big transformation. The healthcare ecosystem needs to embrace the power of business intelligence and analytics tools. A successful digital enterprise strategy will enable providers and payers to understand and engage their consumers better, deliver a seamlessly integrated care model and push the wellness agenda across the ecosystem. This is where Evosys' edecision can help.

4 Why edecision? At the outset of a digital transformation initiative, it is important to examine the current IT landscape and its components for digitalization opportunities. Architectural elements such as enterprise service bus and business rules engine are the key to unlock and process data in a secure manner. Data integration strategies need to be examined, to allow all internal as well as external data into the enterprise. The business channels also need to be refreshed to a consistent consumer experience design. Evosys' edecision solution enable healthcare enterprises to realign these digital building blocks, while complementing the current investments on underlying core administration, care management, wellness and other platforms. In this age of mobile empowerment, the demand for improved quality of healthcare and increased value is driving healthcare enterprises to look beyond their transaction processing. And Evosys insightful analytics solutions enable healthcare Providers and Payers to harness data across clinical, financial, operational and behavioural facets.

5 Why edecision?

6 Why edecision?

7 edecision Modules Productivity Dashboard KPI Dashboard An Executive View Physicians Scheduling Viewer Physicians Pay For Performance RCM KPIs Dashboard FINANCE Analytics HR Analytics SCM Analytics Productivity Dashboard for Patient Access Group Wait Time Dashboard for Outpatient & Emergency Departments

8 edecision edecision for Hospitals Application Engines for KPI Management Increase Employee Satisfaction Increase Patient Volumes Reduce Cost of Service Improve Quality of Service Improve Patient Access and Satisfaction Decrease Patient Waiting Times Measure Operational and Clinical Performance Scoring Operational Excellence Patient Satisfaction Clinical Performance Patient Volume Quality Care Revenue Cycle KPIs Infectious Disease Appointment Scheduling Admissions & Discharges Radiology Surgery & Anesthesia Neonatal Deliveries Medical Coding Patient Registrations Outpatient Visits Laboratory Pharmacy Dental Visits Billing Health Information System Pharmacy System Dental System CRM System Health Licensing System Infectious Disease System Diabetic System Medical Fitness System

9 Productivity Dashboard Stressing output is the key to improving productivity, while looking to increase activity can result in just the opposite. Andrew Grove

10 Business Need Total automation of Productivity Reporting for various departments of hospitals along with relevant analytical reports. The necessary building components were to be extracted from three different data sources ORACLE, KRONOS and CERNER, so to come with a comprehensive Data Warehouse design and efficient ETL solution. A scalable and reliable Dashboard design which can help the client for strategic decision making. A solution which is very efficient and comprehensive to bring all the Productivity relevant information together on one view and yet allowing one to dive deep down in each of the minute details involved in calculating the Departmental Productivity. An elegant platform where executives can compare the Productivity of a specific Service Line among various hospitals.

11 Business Benefits Total automation of monthly productivity reports and hence reducing the turn around to present the report to respective executives. A giant leap forward in being able to foster the culture of accountability at each and every level of the organization. Increased consistency in interpretation of various data elements With the help of more reliable data and automated solution, this system empowers the executives to set up more appropriate targets for departments and improve the productivity further.

12 Putting actionable productivity metrics together at the macro level for an entire organization is relatively easy to accomplish. But it's at the department or individual job level that the process becomes not only laborious and complex but also elusive and this solution is proved to be up to the mark. It facilitates hospitals to be able to monitor and manage productivity on a timely basis and more accurately forecast staffing needs compared with actual volumes. It provides access to micro-level data and an effective reporting format that enhances understanding and accountability in order to insure the optimum staffing to achieve the benchmark targets for quality, outcomes and costs. This solution assists hospitals with expense control and efficiency, by immediately identifying process and performance improvement opportunities that can lead to significant salary expense savings without compromising the quality of care delivered. It provides decision makers with comprehensive information about productive and non-productive costs.

13 It empowers organization to adapt reports to the unique needs of any area within the enterprise inpatient, outpatient, surgical suite and so on. Managers get timely reporting that combines relevant indicators of workload and calculates required hours for comparison to actual hours so they can make sufficient staffing modifications. It certainly helps monitor labor rates and identifies opportunities for efficiency improvement by detailed monitoring of overtime, agency use, skill-mix and payrate decisions to balance the mix of employed to supplemental staff. Monitoring productivity is an ongoing process a process that has become even more important as healthcare providers are challenged, on a daily basis, to manage costs as well as revenues.

14 Productivity Comparison of Hospitals by Service Line and Department

15 Productivity Comparison for Laboratory Service Line

16 Productivity Comparison of Admin Service Line

17 Productivity Radiology Procedures

18 Productivity Gauge Chart and Trend Analysis of Volume and FTEs

19 Productivity Trend Analysis of FTEs and variance

20 Productivity Laboratory Tests

21 Nursing Patient Days, OR Minutes, PACU Cases, ED Visits, Deliveries etc.

22 KPI Dashboard Guard well your spare moments. They are like uncut diamonds. Discard them and their value will never be known. Improve them and they will become the brightest gems in a useful life. -- Ralph Waldo Emerson

23 Business Need An automated digital and a comprehensive KPI dashboard allow the top management to monitor the contribution of the various departments in their organization. The digital dashboard enables client to capture and report specific data points from each department within the organization, thus provides a "snapshot" of the current status of performance and empowers to evaluate how well the organization is performing in overall. The digital dashboards also provides the historical trends of the organization to enable instantaneous and informed decisions to be made at a glance.

24 Business Benefits The benefits of migrating from a manual based reporting to a digital form of reporting include but is not limited to the following: Gain total visibility of all systems instantly Visual presentation of performance measures Measure efficiencies/inefficiencies Ability to generate detailed reports showing new trends Ability to identify and correct negative trends Ability to make more informed decisions Align strategies and organizational goals Saves time compared to running multiple manual reports Quick identification of data outliers and correlations Avoid the risk of corrupted data. Automatically tallies amounts and provides reporting functions.

25 Overall Performance Comparison of hospitals

26 Overall Performance Comparison Tabular format

27 Comparison for a chosen Performance Index

28 Comparison for various performance measures

29 Comparison of all Measures Quarter by Quarter

30 A comprehensive view of all KPIs Target, Actual, Weight and Score

31 Strategy Tree Leaf Nodes (KPIs)

32 Strategy Tree Navigate upwards/downwards in the hierarchy

33 Strategy Tree Consolidated view of entire KPI list in a tree like hierarchy

34 Executive View Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great. --Mark Twain

35 Business Benefit The fully automated and inclusive dashboard (without any manual intervention) has lead to the increased confidence on the data integrity among all executives and hence client has been able to decide stringent course of actions to make the organization more and more profitable and customer centric.

36 Executive View

37 Executive View

38 Physicians Scheduling Viewer Don't fear failure so much that you refuse to try new things. The saddest summary of a life contains three descriptions: could have, might have, and should have. -- Louis E. Boone

39 Business Need Design, build and deliver an automated reporting dashboard application for all Physicians Next Available Appointment. The dashboard should provide capability for analysis by physician and by various physician groups like specialty, sub-specialty and facility. It should also provide the monthly, quarterly and yearly trend analysis for patient schedules.

40 Business Benefits The solution provides a bird s eye view to the schedulers to quickly analyze the availability of physicians across hospitals, specialty and sub-specialty group. This helps to narrow down the scope of the search for best available schedule across the board. It also provides the snap shot of the current schedules of each resource/physician. It provides the compliance report for schedules based on the benchmarks set up for first, second and third appointments. It facilitates the users with a pareto chart, which shows the distribution of all schedules over time and that helps the executive to set up very appropriate benchmarks for various hospitals, specialties & sub-specialties. It empowers the executives to do the manpower forecasting by hospital, specialties & sub-specialties.

41 Comparison of schedules by hospital

42 Comparison of schedules by specialty and/or sub-specialty

43 Schedules for each Physician for chosen facility, specialty, appointment type etc.

44 Comparison and Trend Analysis

45 Pareto Chart Shows the distribution of schedules over time

46 Compliance Analysis

47 RCM KPI Dashboard "Look at a day when you are supremely satisfied at the end. It's not a day when you lounge around doing nothing, it's when you've had everything to do and you've done it! --Margaret Thatcher

48 Business Need Efficiency is a big buzz word in health care these days and every health care provider needs to know if its revenue cycle is being managed as efficiently and effectively as possible. To do this the first step is to identify the key performance indicators (KPIs) within the revenue cycle that have the biggest impact on the bottom line. Once the health care provider knows where it stands, it can compare those numbers to industry benchmarks.

49 Business Benefits The RCM KPIs dashboard helps the health care provider measure and manage its revenue cycle much better It notifies financial executives when a key performance indicator exceeds a preset threshold, enabling timely attention to a negative performance situation. Dashboard with multiple indicators such as Patient Access, Claim Processing Efficiency, Revenue Optimization, Cash / AR Optimization and Cost Optimization can show a complete picture of which metrics are doing well and where improvements are needed. It allows financial executives to see top level information and drill down as deeply as necessary to get to the root of a problem.

50 Business Benefits It keeps financial leaders informed of operation performance without intensive IT involvement, delivering information through easily configurable, browser based dashboards and reports. It helps in linking the clinical performance to provider revenue

51 Comparison between hospitals

52 Comparison between hospitals

53 Break Up details of AR by Ageing Intervals

54 Comparison for a KPI Graph View

55 Comparison from period to period

56 Scorecard for RCM

57 Why on BI Platform? The benefits of migrating from a manual based reporting to a digital form of reporting include but is not limited to the following: Gain total visibility of all systems instantly Visual presentation of performance measures Measure efficiencies/inefficiencies Ability to generate detailed reports showing new trends Ability to identify and correct negative trends Ability to make more informed decisions Align strategies and organizational goals Saves time compared to running multiple manual reports Quick identification of data outliers and correlations Avoid the risk of corrupted data. Automatically tallies amounts and provides reporting functions.

58 Critical Success Factors Strong competencies on Data Warehousing, ETL and Reporting. Well prepared project plan and the best of execution for each activity according to the plan. Intelligent and hard work done in various workshops during logical modeling of Data Warehouse. Good knowledge on ORACLE E-biz solutions and each and every team member s readiness to go extra mile for every small task or issue. Evolutionary, Friendly & Passionate team, which is always ready to take up any challenge came across their way and always showcasing an optimistic approach of YES WE CAN.

59 Evosys Value Addition Delivering a very strategic solution to help achieve short term and long term goals for each area of function. Outstanding work to come up with an elegant and inclusive template for various dashboards & reports. Efficient and automated ETL jobs, which takes care of various data cleansing and also sends notification in case of any failure. Optimum use of available hardware and software for the new IT solutions. Providing valuable insight on Health Care reporting standards, KPIs, data standardization etc.

60 Questions?

61 Thank You Global Headquarter Evolutionary Systems Pvt. Ltd. 11th floor, Kataria Arcade, Beside Adani Vidya Mandir School, Behind ADANI CNG Pump, S. G. Highway, Makarba Ahmedabad Tel : , Fax : , U.K./ Europe Headquarter Evolutionary Systems Company Limited 400 Thames Valley Park Drive Thames Valley Park Reading RG6 1PT,United Kingdom. Mian Line Fax Line ME Headquarter Evolutionary Systems Arabia Fz LLC 112, Building 11, Dubai Internet City, PO Box , Dubai, UAE Board: Fax: us at: business@evosys.co.in contact@evosys.co.in Follow us on - Facebook Twitter LinkedIn