Business Administration Prof. Dr. J. Nonhoff. Content. Business Administration Prof. Dr. J. Nonhoff. Introduction ERP Vendors/ Architecture SAP

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1 Content. / ERP. ERP-Vendors /.. with. Learning goals. Definition. Characteristics ERP Systems Grenoble 0 : Learning goals (for the whole module) : Application area At the end of the course you will be able to List characteristics of ERP-systems Work with an ERP-Systems Customer Order management and invoicing Supplier Stock keeping, procurement Financial accounting Material requirements management Cost accounting Manufactoring planning and control Payroll accounting Source: Stahlknecht: P.9, Application areas of operational systems

2 : ERP- System : Definition SCM Enterprise Resource Planning System (ERP System) SRM CRM Supplier Purchasing Production Sales Customer ERP Source: Stahlknecht: P.8, ERP-System and cross company applications 5 6 : Characteristics of an ERP-System : ERP - and cross-company applications Enterprise Resource Planning System (ERP System) Universality and multiple uses Adjust to specialty - Entered data directly useable for all modules SRM: Supplier Relationship Management CRM: Customer Relationship Management SCM: Supply Chain Management Requirement Order Invoice Payment.. DB 7 8

3 : IT before implementing ERP : IT before implementing ERP Heterogeneous Hardware- and Software Environment Special business and technical applications Complex and maintenance intensive netting of interfaces Distributed, closed data stock ( ) Purchasing department with individual solution for orders, quotations, material and supplier master data Accounting with individual solutions for invoice verification and separate master data Inventory with legacy software and separate material master data Controlling only with Excel Many interfaces, partially up-to-date Application Data Hardware Interface 9 0 : purchasing process without ERP-System ) Department: purchase requisition (REQ) on form 6) Department: goods invoice verification 5) Accounts payable: verification, pre registration of invoice (accounting system) 8) Accounts payable: invoice account (accounting system) Way of requisition Way of material Way of invoice 5 5 source : /APP99/ 6 7 A ) Mail room: Receipt of goods ) boss: approve REQ supplier ) Purchase: Order (purchasing system) 7) Purchase: invoice verification : purchasing process with ERP-System Homogeneous Hardware- and Software environment Integration of applications allows implementation of cross-divisional processes in one system Extensive integration of business applications Central Data stock (without redundancy, being upto-date) application data hardware

4 : purchasing process with ERP-System and process optimizing ) Department: input requsition in ( ) 5) department: Receipt of Goods ( ) 7) Accounts payable: verification, booking the invoice ( ( ) Way requisition Way material Way invoice Workflow Source : /APP99/ A 6) Mail room: scan, archive invoice ) boss: approves requisition ( ) ) Purchase: Purchase Order ( ) ) Supplier: Deliver to department : examples for the integration in the purchasing process Requestor can check the approval status in the requisition, if cost center is put into the system - connection to controlling Buyer refers to the requisition to create a request or the order Order fulfillment with connection to cost center Booking of goods received uses the order position Invoice control with reference to goods received Content Selecting an ERP-System. ERP. ERP-Vendors /.. with Leading ERP-vendor 5 6

5 Market share of ERP vendor in GE (008) Central system Two tier Three tier architecture. 0,9,,6 6, 6,9 0,7 59, Sage/Bäurer Infor/Baan Microsoft Oracle Exact Software Andere Presentation Application Database Presentation -processes Application -processes Source: Computerwoche 9, 009, p. 8 (Gartner) Database, Applications-, Presentation -processes Database, Applications-processes Database-processes 7 8 example - ERP Presentation Application/ Server GUI Citrix Clients Firefox Browser IBM AIX 5. ERP 6.0 Solution Manager.0 ERP core application components FI CO MM SD User interface core components extended application components SRM SCM CRM PLM Database/Server z/os Version.6 DB 8. Database Source: Computerwoche /008 p. f. 9 0

6 Content. ERP. ERP Vendors /.. summary Product Year Comment R/ 99 Business One my ERP Bought solution for small business (TopManage Financial Solutions) Business by Design 008 Source: (/00) my Business Suite Solution Map my Business Suite (formerly my.com) Enterprise Resource Planning (my ERP) Customer Relationship Management (my CRM) Supplier Relationship Management (my SRM), Product Lifecycle Management (my PLM) Supply Chain Management (my SCM). ERP Business Map Analytics Financials Human Capital Mgmt. Procurement and Logistic Execution Product Development an Manufactoring Sales and Services Corporate Services (0) Business Information Systems I