Enjoy Online Shopping.

Transcription

1 Enjoy Online Shopping.

2 Nosto Solutions Founded 2011 in Helsinki, Finland A Team of 38 people with 16 different nationalities Product launched to general availability in September 2013 Enjoy Online Shopping. Offices in Helsinki, Berlin, London & Stockholm Working with more than 2000 retailers in over 60 countries Nosto enables retailers to increase revenue by delivering their customers a personalized shopping experience

3 AN INTERNATIONAL LEADER clients in over 60 countries +2.6 billion personalized recommendations generated

4 AN INTERNATIONAL LEADER Including Magento stores such as

5 A Full Personalization Solution Personalized recommendations Triggered s Real-time Analytics Cross-selling Up-selling Top lists Personalized recommendations Enhanced search function Personalization for the whole customer journey Abandoned cart recovery We Miss You Order follow-up Powered by personalized recommendations Live Feed Detailed performances KPI Analytics In-depth site management

6 The How Magento does it Extension work?

7 Recommendations Nosto s recommendation engine transforms online shops from one-size-fits-all offerings to relevant, personalized experiences, updated dynamically and in real-time. Enable Cross-Selling & Up-Selling Sell additional products by showing visitors what other customers have viewed, searched for and bought. Recommendations are related to what the customer has previously viewed, increasing the likelihood of conversion. The entire process is automated, saving merchants significant time over manual entry. Improve Search Results & Landing Pages Nosto ensures that visitors never get stuck in a dead-end, presenting relevant product recommendations on erroneous search results, landing pages and on sold-out pages.

8 Personalization Nosto tracks visitor behavior across the site in granular detail. We enable stores to recommend products based on actual user behavior data, rather than crawling product databases. Delight Returning Customers When a visitor returns to your online store, Nosto displays products they considered earlier but have not yet bought, helping them continue their shopping and increasing conversion. Make Shopping more Enjoyable Personalization makes the shopping experience more enjoyable. Visitors find relevant products more easily whilst they shop online and thus convert into paying customers more often. Inspire Visitors Visitors get inspired and explore more products during a shopping session. The more time they spend on a site, the more they are likely to buy.

9 Triggered ing Nosto automates the sending of personalized s to customers, recommending highly relevant products and inspiring them to return to your online store. Abandoned Cart Recovery Approx. 70% of online store visitors abandon their cart before purchasing the items. Nosto solves this by sending an containing the abandoned products to the customer after the event, allowing them to easily recover the shopping cart and continue with their purchase. We Miss You Nosto detects if a customer has not visited an online store for a while and encourages them to return to the store with a We Miss You containing relevant products. Personalized Recommendations Nosto sends recommendations based on purchase history, inspiring customers to buy more.

10 Site Abandonment Pop-up With global abandoned cart rates now averaging 80%, it is increasingly important for online retailers to retarget visitors who leave the site having shown a clear intention to buy something by adding products to their shopping carts. Capture Otherwise Lost Revenue The value of the Site Abandonment pop-up can immediately be equated with the additional revenue generated from Abandoned Cart s, which is on average approx. 3 euro per sent Abandoned Cart for Nosto merchants. Re-target Customers Value = average additional revenue generated from AC s 3 Enabling the Site Abandonment pop-up is a great way of capturing valuable addresses from new visitors to your store, allowing you to retarget customers with campaigns, making it easy for them to continue their shopping journey where they left off. Acquire brand new leads The Site Abandonment Pop-up allows you to convert previously unidentified visitors to brand new leads that you will be able to delight with Abandoned Cart s.

11 About Customers who clicked Nosto recommendations JOY is one of the UK s fastest growing independent fashion and gift retailers with 24 stores and a superbly successful online presence in the form of which boasts over a quarter of million monthly visitors. Results converted 156% better viewed 63% more products Challenge Replicating the level of customer service provided in their brick and mortar stores in an online setting, and ensuring they they d deliver a unique, personalized shopping experience to each customer across the site and through s. had a generated 25% higher AOV 11% of total online sales Jumping on board with Nosto wasn t a hard decision to make when we realized that their solution would allow us to offer our online customers an exceptional level of personal service, an enhanced navigation experience, the possibility for further product discoveries, and ultimately creating a more enjoyable customer experience that drives increased revenues Sophie Kinder, Ecommerce Product Coordinator at JOY.

12 About Bristol based Magento Gold Solution Partner, The Pixel, offers bespoke solutions and hosting for a wide variety industries, ranging from global brands, traditional retail outlets to startup online enterprises. Results Customers who clicked Nosto recommendations in The Pixel powered online stores converted 49% better viewed 70% more products Why Nosto Previous recommendation tools The Pixel had implemented with Magento often resulted in months of development, had lengthy contracts, and were very expensive. Nosto s pricing model allowed any size clients of The Pixel to achieve great functionality without being tied into lengthy contracts. had a Spent 15% higher AOV 59% more time on the site Nosto s partner model is very rewarding for us, not only from a financial point of view, but we also get a lot out of the relationship - it s much more of a working relationship, where both companies are helping each other to achieve the best for the client. Duncan Ball, Project Manager at The Pixel

13 A Unique Technology Real-time optimisation Nosto s recommendations are based on the crowd browsing the site in real-time Everything from recommendations to statistics is dynamic. Automated functioning Once implemented, Nosto is self-sufficient. Nosto is a self-learning recommendation engine. Easy implementation Nosto can be implemented on Shopify without any backend integration off on Risk free No installation costs, no subscription fees & no upfront costs. You can start using Nosto without business- or IT risk

14 Germany Choriner Straße Berlin Phone: +49 (0) United Kingdom Enjoy Online Shopping. 1 Down Place London, W6 9JH Phone: +44 (0) sales@nosto.com Nordics Aleksanterinkatu 15 A Helsinki, Finland Phone: +358 (0)