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1 LanFax Spring 2001

2 I. INTRODUCTION... 1 II. GETTING STARTED... 1 III. OBTAINING AND INSTALLING FAXVUE... 1 A. FaxVue Software... 1 B. Installing FaxVue Creating a Folder Downloading the Software Extracting FaxVue Locating the FaxVue Software... 3 C. Setting FaxVue as the Default Viewer... 4 IV. SENDING & RECEIVING FAXES... 6 A. Sending a Using Netscape... 6 B. Receiving a Fax... 7 C. Viewing a Multiple Page Fax... 8 D. Printing a Fax... 9 E. Exiting FaxVue... 9

3 Introduction I. INTRODUCTION LanFax is a fax server and software used to send and receive faxes through accounts. Faxes are sent to a fax number and received from any regular fax or LanFax account. Faxes received through appear as a.tif image file (tagged image file) attachment. II. GETTING STARTED To obtain a LanFax account, have your department head or IMO place a service request at and include your: name campus department address telephone extension network printer (if applicable) DoIT issues a LanFax account such as: Your LanFax account is the number you provide when asked to supply a fax number. Note: No new fax machines will be purchased by Pace University. Such requests will be furnished with a LanFax account. III. OBTAINING AND INSTALLING FAXVUE A. FaxVue Software A fax is sent as a tagged image file (.tif) and software is needed to view it. DoIT-supported software for viewing a fax is FaxVue. The software is available at: B. Installing FaxVue 1. Creating a Folder To install FaxVue, create a folder to store the install files. First: double-click DoIT s Communication Team 1

4 Obtaining and Installing FaxVue double-click C: The contents of C: appears on the screen. To create a new folder: File, select New and then select Folder Note: This will create a folder called New Folder. You will delete this folder after installation. 2. Downloading the Software To download FaxVue: point the Web browser to faxvue32.exe The Save As dialog box appears. To save the file in New Folder: the drop down arrow in Save in: and select C: double-click New Folder Save 3. Extracting FaxVue To install FaxVue, the files are required to be uncompressed or extracted. First, close the Web browser and: double click double-click C: double-click New Folder 2 DoIT s Communication Team

5 Obtaining and Installing FaxVue The contents of New Folder appears. double-click The Installing FaxVue Software dialog box appears. The default Extract to: location is c:\faxvue. Start After extraction, the Finished dialog box appears. OK The FaxVue icon is placed in the FaxVue folder on C: Now, to delete New Folder: double-click double-click C: right-click New Folder and select Delete 4. Locating the FaxVue Software First: double-click double-click C: double-click DoIT s Communication Team 3

6 Obtaining and Installing FaxVue The contents of the FaxVue folder appears: C. Setting FaxVue as the Default Viewer Invoke Netscape and: Edit and select Preferences + next to Navigator A list of Netscape categories appears. select Applications scroll down and select TIFF Image in Description The following settings should be viewed in File type details: Extension: TIFF TIF MIME Type: image/tiff Handled By: FAXVUE.32 4 DoIT s Communication Team

7 Obtaining and Installing FaxVue If Handled By: lists a different application, then: Note: If Edit is gray, select New Type, fill in boxes and browse for the FaxVue file. This most likely occurs because a plugin was previously installed. The Edit Type dialog box appears. type image/tiff in MIME type: Application in Handled By Browse To locate FaxVue: the drop-down arrow in Look in: and select C: double-click FaxVue Open DoIT s Communication Team 5

8 Obtaining and Installing FaxVue The Edit Type dialog box appears. OK The File type details list FaxVue as the Handled By: application. OK to save the changes Note: Using this software ensures DoIT support. IV. SENDING AND RECEIVING FAXES LanFax uses accounts to send and receive a fax. Please note that use of the LanFax must comply with Pace University s Appropriate Use Policy for Information Technology. A. Sending a Fax Using Netscape First, invoke Netscape and: Communicator and select Messenger type yourpassword in the Password Entry dialog box New Msg address the to areacode+number@fax.pace.edu Note: The areacode+number@fax.pace.edu represents the Fax account where the fax is being sent. This is for an internal Pace fax as well as an external fax. For instance, if an external fax number is , you would address this in To: as @fax.pace.edu. All sent faxes go through the Fax server. 6 DoIT s Communication Team

9 Sending and Receiving Faxes and select the file to attach Note: The path of the file must be known in order to attach it. If a paper document or form needs to be faxed, it can be scanned into a file for attachment (using a package such as Paint Shop). The information typed in the body of the appears as the fax coversheet. Then: The fax is sent to the intended recipient and is received as a regular fax on their fax machine or as an message if it was sent to a LanFax account. Note: A confirmation message from faxgate@faxserve is sent to the sender. Remember, the coversheet contains any text that was in the body of the . If you have your mail set to attach your business card, the text from the business card appears as a separate sheet after the fax message. B. Receiving a Fax To receive a fax, invoke Netscape and: Communicator and select Messenger type yourpassword in the Password Entry dialog box Get Msg An incoming fax is listed under Sender as: areacode+phonenumber@faxserve The actual fax appears as an attachment. Fax Received in the Inbox DoIT s Communication Team 7

10 Sending and Receiving Faxes This is a Faxgate Message Delivery which including the date and time the fax was sent, as well as the number of pages. The faxed information is in the form of a.tif file. To open the fax: double-click the attachment The file opens using FaxVue and appears as an image. C. Viewing a Multiple Page Fax A fax received with multiple pages has the number of pages located in the bottom left corner. To access a specific page: or Note: The tab selected will depend on the desired page to view. DoIT s Communication Team 8

11 Sending and Receiving Faxes D. Printing a Fax To print from FaxVue: File and select Print -or- F. Exiting FaxVue File and select Exit -or- DoIT s Communication Team 9

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