DSP Data and System Planning

Transcription

1 DSP Data and System Planning PROCESS AUTOMATION PROJECT: DRIVERS OF THE CHANGE AND RISK MANAGEMENT TO MAKE THEM SUCCESSFUL Marco Fehmer, DSP General Manager Rotterdam 10 th June :30 12:00

2 Nice to meet you Marco Fehmer DSP - General Manager Since 1986, DSP provides IT solutions and business operations consultancy for the shipping industry. DSP is a certified NAVIS Implementation Partner and First Line Support Centre DSP is active on international TOS projects and collaborates with industry key players

3 Nice to meet you NAVIS TOS Professional Services Operations Consultancy Project Management Data migration Installation and Configuration Product Training and Best Practice Go-Live assistance Field Development Operations Shadowing First line Maintenance & Support NAVIS SPARCS Optimisation: Prime Route, Expert Decking, Autostow Automation Integration EDI configuration Business Process Analysis (BPM) ROI evaluation of innovation projects Project Auditing Software Engineering & IT Services Gap Analysis SAP management Software solutions Hardware Sizing Terminal Billing System

4 Drivers for process automation SAFETY COST SAVING STANDARDISATION PRODUCTIVITY PROCESS CONTROL EFFICIENCY DAMAGE REDUCTION SECURITY VISABILITY OF ASSETS

5 Automation is not (yet) a standard Equipment Fleet Solution and Architecture Products Process Drivers Project Methodology and Governance

6 Return of investment.. a matter of time Hidden Cost shall be discovered Project Budget are different, sometimes a small investment returns the highest value Time plays an important role as technology is evolving extremely fast Requirements and Drivers can change during the project lifecycle Automation could cross multiple functions and increase the number of Training hours needed

7 Multi Discipline Project Team Terminal Project Manager Process Analyst Operations Key Users IT Engineers Technical Engineers Equipment Project Manager Field Engineers Product developers TOS Project Manager Consultants Product developers Automation Project Manager Solutions Consultant Field Engineers Product Developers

8 Approach Requirements Consolidation Integration Go Live Collect Functional and Technical Requirements Design of Business Process Exeptions Handling Vehicle Survey Asset Survey Wi-Fi Coverage Configuration Development of solution Installation Cabling Purchase and Delivery End-to-end process tests Training Procedures approval Soft Go Live Tuning of operations process Tuning of solution Handover to support

9 Main Challenges Day by day business. Automation Process is often applied to working terminal Automation may require deployment of new IT architectures (i.e. Wi-Fi) Automation Firmware compliancy with terminal infrastructure (i.e. network) shall be verified Fleet of Equipment (TT, RTG, SC, QC, ) could be not homogenous and some could be de-scope from project TOS configuration can be affected by automation and new business process shall be designed and tested Project Governance shall be clearly identified as well as delivery interdependency Accurate CAD map for asset tracking

10 Case Studies ICTSI Tecplata LSCT La Spezia Container Terminal

11 Click to edit Master title style TecPlata, Argentina TEU 600 m quay 4 Quay Gantry Cranes 9 RTG 18 Terminal Tractors 5 Reach Stackers Sparcs N Expert Decking PrimeRoute, Autostow

12 Operational Targets * SmartLift * SmartStack * SmartPath * SmartMap Automatic confirmation of the container position Automatic identification of the Lift Set Auto Job Promotion of the WI Real time actualisation of NAVIS Prime Route Real time position of all the Terminal equipment and external trucks 12

13 Click Return to Benefits edit Master title style Achieve safe and seamless Terminal operations Increase operational efficiency by reducing time in every single automated process Provide a secure integrated solution which will practically eliminate risk of pilferage or fraud Have a very positive impact in our service delivery June 2015

14 Consolidate Hardware installation TECPLATA hired Cargotec Argentina for the installation KALMAR created installation guides of every sensor installed RTLS and DGPS infrastructure installed Sensors and CrossCore were installed on RTGs, RS, EH & TT Kalmar consultant on-site assisting in the process Software installation Kalmar consultant made initial server installationo n-site, completed remotely First SW installation on CHEs was made by Kalmar consultant on-site, remaining CHEs have been made by TECPLATA resource Fine SW tuning on CHEs was made remotely by Kalmar Finland

15 Click Testing to edit Master title style Hardware Commissioning Hardware installation/configuration verified Integration of CHEs & MTS Tested all CHEs Result analysed and adjusted TECPLATA acceptance System Integration Integration SmartPort TOS N4 Kalmar consultant worked closely with Navis Soft Go Live, moving real containers in production enviroment Variation detected and repaired Integration final test

16 Go Live Kalmar provided on-site support for the Go- Live The complete solution was tested to ensure that the system operated properly and accurately Trained TECPLATA personnel and shadow assistance as the users begun to use the systems Split into one week of preparation and one week of production support. After the Go Live was completed, Kalmar support team started to assist the Terminal

17 Learned Lessons Automation is not a plug & play Same team of consultants during the project lifecycle is an advantage The integration between KALMAR- NAVIS was the key factor of the decision of TECPLATA. The solution has been customized to fulfill TECPLATA expectations Working with local partner (Cargotec-Argentina) for completion of installation on all CHE was beneficial for both side.

18 Lessons Learned Before installation of the solution, the operations team should be familiar with the use of EC and PrimeRoute The implementation team should be a mix of operations, IT and maintenance Project Manager: 70/80% of his time Being part of Ops staff and with an operation mindset was an advantage The PM should know and understand the process to be automated During the Project, the training of the operators consumed a considerable amount of hours

19 La Spezia Container Terminal, Italy 1.2 Million TEU Over 2000 m quay 11 Quay Gantry Cranes and 7 Mobile Cranes 12 RTG 8 RMG 27 Reach Stackers

20 Postion Detection System Automated since 90s Equipment Automation Business Logic RMG Transponder, sensors TOS RTG DGPS

21 Targets and Benefit Increase reliability of container locations no more lost containers! Speed up of rehandling operations under RMG/RTG with no manual input of container numbers and/or positions The effective return is coming from the TOS that shall apply the right and desired business logic. Expert decking manages automatic rehandling decking Selected job is automatically promoted on job list

22 Lessons Learned Keep it simple: requirements and technology This was mainly an operations and technical project Training: all drivers shall be trained and made aware of the new procedure Manual process shall always be possibile to override exeptions

23 Thank you for your attention! Contact us: Linkedin DSP