SAP IT INFRASTRUCTURE MANAGEMENT AN INTEGRATED CMDB FOR SAP SOLUTION MANAGER END-TO-END REAL-TIME MONITORING OF YOUR IT
|
|
- Stanley Hancock
- 7 years ago
- Views:
Transcription
1 SAP IT INFRASTRUCTURE MANAGEMENT AN INTEGRATED CMDB FOR SAP SOLUTION MANAGER END-TO-END REAL-TIME MONITORING OF YOUR IT
2 EMBEDDING IT INFRASTRUCTURE DATA IN YOUR IT SER- VICE MANAGEMENT SAP IT INFRASTRUCTURE MANAGEMENT SAP IT Infrastructure Management (SAP ITIM) is an IT service and IT infrastructure management enhancement to SAP Solution Manager. The joint solution by SAP and REALTECH opens up the possibility to use a single application to monitor the entire application landscape along with any infrastructure components required to run it and the service processes of SAP Solution Manager. This transforms SAP Solution Manager into a single platform for seamlessly monitoring all relevant processes from the IT processes that support the business to the actual business processes themselves. REATECH's experts will be happy to assist you in the implementation of SAP ITIM. WHAT WE DO FOR YOU SAP ITIM adds new functionality to SAP Solution Manager starting from version 7.1, service pack 5. At the core of the application is the configuration management database (CMDB), a central database that automatically discovers all infrastructure components, maps their configurations and relationships, and maintains and logs detailed performance data. The CMDB data is automatically made available to SAP Solution Manager's higher level processes such as incident, change, or project management. This is how SAP ITIM closes the gap to the IT infrastructure and helps companies seamlessly map their business processes.
3 æ MAIN FEATURES: YOUR ADVANTAGES AT A GLANCE W Seamless integration with SAP Solution Manager W Auto discovery for populating and maintaining the CMDB W All infrastructure data is made available to the higher level processes in SAP Solution Manager W All infrastructure components such as routers, switches, servers etc. along with their operating system, configuration, status, and relationships are captured W An optional enhancement automatically adds virtual infrastructures to the relational views W Fast and easy access to asset and inventory information W Vendor-agnostic, agentless monitoring W Clear graphical views of relationships between any infrastructure components W Built-in device provisioning W Known error database W Configurable escalation paths W Comprehensive reporting and analysis tools W Entirely web-based Consolidated view of applications and infrastructure: Monitor your entire IT environment from a single point of control with SAP Solution Manager. Embedding IT infrastructure data in your IT service management: Information on all configuration items (CIs) in the infrastructure including their current status and dependencies is automatically made available to the services processes of SAP Solution Manager. Proactive monitoring: Avoid problems ahead of time by receiving automated alerts when defined thresholds are exceeded. Faster error recovery in cases of emergency: Take advantage of the unique view across application and network boundaries to identify and eliminate the root causes of incidents faster. Automated inventory management for SAP and non-sap components: Automate the management of your IT inventory and save time and effort when compiling inventory data. Reduced change management risks: Plan necessary changes taking into account their potential impact on other systems, users, or processes.
4 CONVENTIONAL MODELS SEAMLESS MODEL WITH SAP IT INFRASTRUCTURE MANAGEMENT BPM SAP SOLUTION MANAGER CMDB? FIN APP SERV1 APP SERV2 APP SERV3 DB FIN DB INVOICE INVOICE PRINTER HOST 1 HOST 2 PRINTER HOST 1 HOST 2 NETWORK DEVICE NETWORK DEVICE STORAGE DEVICE Manual Automatically
5 ASSET LIFECYCLE MANAGEMENT PROCESS PHYSICAL STEPS ADD SERIAL NUMBER PLUG IN DEVICE MANUAL MAPPING CI/IBASE SAP ERP PURCHASE REQUISI- TION PURCHASE ORDER GOODS RECEIPT EQUIPMENT CREATION ASSET N CREATION SAP SOLUTION MANAGER SERVICE ORDER IBASE NIZATION SYNCHRO- NOTIFICA- TION AND PICKUP AUTO MAPPING? Y CONFIRM SERVICE REQUEST CMDB AUTO DISCOVERY An example of the benefits of integrating SAP ITIM with SAP Solution Manager: A service order is placed in SAP. The device is procured and created as a piece of equipment in the ERP system. Once the device is present in the infrastructure, it is automatically discovered by SAP ITIM, and automatically assigned to the existing equipment by means of a Ibase synchronization. This puts the device into a managed lifecycle and makes it available to all operational processes as a configuration item.
6 SAP IT INFRASTRUCTURE MANAGEMENT ABOUT REALTECH REALTECH is an international technology company with unique know-how in IT and enterprise service management and SAP solutions. Germany s medium-sized enterprises in particular value the high quality of products and services provided by REALTECH. They trust it to meet their needs, from consulting services to implementation and efficient operation. The driving forces of digitization, whether it is mobile and cloud computing, big data and smart data, or predictive data analytics and Industry 4.0, are built into the very fabric of the company s software development and project delivery. REALTECH DEUTSCHLAND GMBH INDUSTRIESTR. 39C WALLDORF PHONE FAX INFO@REALTECH.COM REALTECH AG. All rights reserved. SAP and all other SAP products and services mentioned in this text and the corresponding logos are trademarks or registered trademarks of SAP SE in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. Any statements made in this publication are non-binding and provided for information purposes only. They may be subject to change without prior notice. REALTECH shall not be liable for errors or omissions with respect to this publication.
EFFICIENT ENTERPRISE SERVICE MANAGEMENT: FLEXIBLE, IN LINE WITH ITIL, AND OUT OF THE BOX
THEGUARD! SERVICEDESK EFFICIENT ENTERPRISE SERVICE : FLEXIBLE, IN LINE WITH ITIL, AND OUT OF THE BOX EFFICIENT ENTERPRISE SERVICE : FLEXIBLE, IN LINE WITH ITIL, AND OUT OF THE BOX THEGUARD! SERVICEDESK
More informationIntroducing SAP s Landscape and Data Center Innovation Platform. Phil Jackson SAP Solution Engineer
Introducing SAP s Landscape and Data Center Innovation Platform Phil Jackson SAP Solution Engineer CIO challenges Business Agility & Innovation Business Continuity Cost Containment Hybrid On-premise, Virtual
More informationSAP Solution Brief SAP Technology SAP IT Infrastructure Management. Unify Infrastructure and Application Lifecycle Management
SAP Brief SAP Technology SAP IT Infrastructure Management Objectives Unify Infrastructure and Application Lifecycle Management Supercharge your IT infrastructure Supercharge your IT infrastructure What
More informationSAP IT Infrastructure Management
SAP IT Infrastructure Management Legal Disclaimer This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined
More informationSAP IT Infrastructure Management. Dirk Smit ALM Engagement Manager SAP Africa dirk.smit@sap.com
SAP IT Infrastructure Management Dirk Smit ALM Engagement Manager SAP Africa dirk.smit@sap.com Challenges in managing heterogeneous IT environments Determine the value that IT contributes to the business
More informationProactive Collections and Dispute Management with SAP Software
SAP Brief SAP ERP Financials SAP Collections and Dispute Management Objectives Proactive Collections and Dispute Management with SAP Software Reducing risk exposure while enhancing cash flow Reducing risk
More informationtheguard! SmartChange Intelligent SAP change management think big, change SMART!
theguard! SmartChange Intelligent SAP change management think big, change SMART! theguard! SmartChange theguard! SmartChange takes an intelligent SAP change management approach. It provides maximum automation,
More informationProject Prism - Kyle Hochenberger Johnson & Johnson SAP IT Service Management David Birkenbach SAP Session 1603
Project Prism - Kyle Hochenberger Johnson & Johnson SAP IT Service David Birkenbach SAP Session 1603 Johnson & Johnson Founded in 1886. Worldwide headquarters in New Brunswick, New Jersey, USA. Engaged
More informationPower Smart Business Operations with Real-Time Process Intelligence
SAP Brief SAP Business Suite SAP Operational Process Intelligence Powered by SAP HANA Objectives Power Smart Business Operations with Real-Time Process Intelligence Gain visibility into processes and data
More informationAlign IT Operations with Business Priorities SOLUTION WHITE PAPER
Align IT Operations with Business Priorities SOLUTION WHITE PAPER Table of Contents Executive summary............................................... 1 the Need for Aligning IT Operations with Business
More informationSOLUTION WHITE PAPER. Align Change and Incident Management with Business Priorities
SOLUTION WHITE PAPER Align Change and Incident Management with Business Priorities Table of Contents Executive summary 1 the Need for Business aware Service support processes 2 The Challenge of Traditional
More informationALM 271 From End-User Experience Monitoring to Management Dashboards and Reporting Stefan Lahr, SAP Active Global Support September, 2011
ALM 271 From End-User Experience Monitoring to Management Dashboards and Reporting Stefan Lahr, SAP Active Global Support September, 2011 Disclaimer This presentation outlines our general product direction
More informationtheguard! Software for Enterprise-wide IT Management and Secure Business Processes
theguard! Software for Enterprise-wide IT Management and Secure Business Processes REALTECH headquarters in Walldorf IT Management with theguard! To survive in the fiercely competitive world market, companies
More informationCopyright 11/1/2010 BMC Software, Inc 1
Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 2 Copyright 11/1/2010 BMC Software, Inc 3 The current state of IT Service How we work today! INCIDENT SERVICE LEVEL DATA SERVICE
More informationBusiness Management Made Simpler
SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Business Management Made Simpler Successfully manage and grow your small business Successfully manage and grow your
More informationREALTECH ChangePilot 1.0
1.0 (Version 2/2009) Introduction In times of globalization and rapid change, it is crucial for companies to adapt to changing conditions. Their agility is more and more determined by the ability of their
More informationIBM Tivoli Asset Management for IT
Cost-effectively manage the entire life cycle of your IT assets IBM Highlights Help control the costs of IT assets with a single product installation that tracks and manages hardware, software and related
More informationIntelligent Inventory and Professional License Management
Intelligent Inventory and Professional License Management RayVentory is part of RaySuite. Smarter Software and Hardware Inventory Top Benefits Various collection methods Agent-based and agentless inventory
More informationService Asset & Configuration Management PinkVERIFY
-11-G-001 General Criteria Does the tool use ITIL 2011 Edition process terms and align to ITIL 2011 Edition workflows and process integrations? -11-G-002 Does the tool have security controls in place to
More informationAutomated IT Asset Management Maximize organizational value using BMC Track-It! WHITE PAPER
Automated IT Asset Management Maximize organizational value using BMC Track-It! WHITE PAPER CONTENTS ADAPTING TO THE CONSTANTLY CHANGING ENVIRONMENT....................... 1 THE FOUR KEY BENEFITS OF AUTOMATION..................................
More informationGet Growing with the Starter Package for SAP Business One
SAP Brief SAP s for Small Businesses and Midsize Companies Objectives Get Growing with the Starter Package for Start quickly and maintain momentum as your business grows Start quickly and maintain momentum
More informationMS SQL Server 2000 Data Collector. Status: 12/8/2008
MS SQL Server 2000 Data Collector Status: 12/8/2008 Contents Introduction... 3 The performance features of the ApplicationManager Data Collector for MS SQL Server:... 4 Overview of Microsoft SQL Server:...
More informationWHITEPAPER Map, Monitor, and Manage Distributed Applications in System Center 2012
WHITEPAPER Map, Monitor, and Manage Distributed Applications in System Center 2012 The Challenge: Managing Distributed Applications in System Center 2012 System Center 2012 gives IT Operations managers
More informationLHI Leasing Simplifying and Automating the IT Landscape with SAP Software. SAP Customer Success Story Financial Services Provider LHI Leasing
LHI Leasing Simplifying and Automating the IT Landscape with SAP Software SAP Customer Success Story Financial Services Provider LHI Leasing Company LHI Leasing GmbH Headquarters Pullach, Germany Industry,
More informationLANDesk Data Analytics
LANDesk White Paper LANDesk Data Analytics An innovative, comprehensive approach to managing software and hardware assets Visit www.landesk.com for more information. To the maximum extent permitted under
More informationIntegrated processes aligned to your business The examples of the new NetEye and EriZone releases
Integrated processes aligned to your business The examples of the new NetEye and EriZone releases Georg Kostner, Product Manager NetEye / EriZone 4/15/2015 1 Measurement & management in most organizations
More informationHow To Create A Help Desk For A System Center System Manager
System Center Service Manager Vision and Planned Capabilities Microsoft Corporation Published: April 2008 Executive Summary The Service Desk function is the primary point of contact between end users and
More informationSAP ERP OPERATIONS SOLUTION OVERVIEW
SAP ERP OPERATIONS SOLUTION OVERVIEW YOUR SUCCESS Solving business problems is the general criterion for measuring success... SAP provides us with the powerful tools we need to solve our business problems.
More informationMobile app for Android Version 1.2.x, December 2015
Mobile app for Android Version 1.2.x, December 2015 Introduction This app allows you to access SAP Business One, SAP s enterprise resource planning application for small businesses, anywhere and anytime.
More informationMaking Every Project Business a Best-Run Business
SAP Functions in Detail SAP Business Suite SAP Commercial Project Management Making Every Project Business a Best-Run Business Table of Contents 3 Quick Facts 4 Facilitating Optimal Project Delivery for
More informationTrack-It! 8.5. The World s Most Widely Installed Help Desk and Asset Management Solution
The World s Most Widely Installed Help Desk and Asset Management Solution Key Benefits Easy to use! Gain full control of your IT assets, hardware and software Simplify software license management Save
More informationIBM Maximo Asset Management for IT
Cost-effectively manage the entire life cycle of your IT assets IBM Highlights Help control the costs and financial impact of IT assets with a single solution that tracks and manages your hardware, software
More informationWHITE PAPER. iet ITSM Enables Enhanced Service Management
iet ITSM Enables Enhanced Service Management iet ITSM Enables Enhanced Service Management Need for IT Service Management The focus within the vast majority of large and medium-size companies has shifted
More informationSummit Platform. IT and Business Challenges. SUMMUS IT Management Solutions. IT Service Management (ITSM) Datasheet. Key Benefits
Summit Platform The Summit Platform provides IT organizations a comprehensive, integrated IT management solution that combines IT service management, IT asset management, availability management, and project
More informationHow To Use Ibm Tivoli Monitoring Software
Monitor and manage critical resources and metrics across disparate platforms from a single console IBM Tivoli Monitoring Highlights Help improve uptime and shorten Help optimize IT service delivery by
More informationHP Systems Insight Manager and HP OpenView
HP Systems Insight Manager and HP OpenView Working Better Together to Deliver End-to-End Management, from Hardware Infrastructure to Business Service Availability Executive Summary... 2 Challenges of Managing
More informationThe management of print is easier with the right tools.
Xerox Partner Print Services Technology Suite The management of print is easier with the right tools. Remove complexity. Add results. The Xerox Partner Print Services Technology Suite is an integrated
More informationperformance indicators (KPIs) are calculated based on process data, and displayed in easy-to-use management views.
DATA SHEET iet ITSM IT Service Management through ITIL To keep a business running as smoothly as possible, IT must operate by defined processes and must align itself with business needs. There are guidelines,
More informationDell s SAP HANA Appliance
Dell s SAP HANA Appliance SAP HANA is the next generation of SAP in-memory computing technology. Dell and SAP have partnered to deliver an SAP HANA appliance that provides multipurpose, data source-agnostic,
More informationProtect Your Connected Business Systems by Identifying and Analyzing Threats
SAP Brief SAP Technology SAP Enterprise Threat Detection Objectives Protect Your Connected Business Systems by Identifying and Analyzing Threats Prevent security breaches Prevent security breaches Are
More informationSAP / SERVIEW Roadshow SAP Solution Manager macht ITIL möglich! David Birkenbach / ITSM Solution Management
SAP / SERVIEW Roadshow SAP Solution Manager macht ITIL möglich! David Birkenbach / ITSM Solution Disclaimer This presentation outlines our general product direction and should not be relied on in making
More informationIntroduction. Automated Discovery of IT assets
ORACLE DATABASE LIFECYCLE MANAGEMENT PACK ORACLE DATABASE LIFECYCLE MANAGEMENT PACK KEY FEATURES Auto Discovery of hosts and databases Inventory tracking and reporting Database provisioning Schema and
More informationFour Steps to Faster, Better Application Dependency Mapping
THOUGHT LEADERSHIP WHITE PAPER Four Steps to Faster, Better Application Dependency Mapping Laying the Foundation for Effective Business Service Models By Adam Kerrison, Principal Product Developer, BMC
More informationCut Costs and Improve Agility by Simplifying and Automating Common System Administration Tasks
SAP Brief Objectives Cut Costs and Improve Agility by Simplifying and Automating Common System Administration Tasks Simplify management of SAP software landscapes Simplify management of SAP software landscapes
More informationThe SMB IT Decision Maker s Guide: Choosing a SaaS Service Management Solution
BEST PRACTICES WHITE PAPER The SMB IT Decision Maker s Guide: Choosing a SaaS Service Management Solution Nine Things to Look For in Your Next SaaS Service Desk Table of Contents Introduction...................................................
More informationSAP Business ByDesign THE MOST COMPLETE AND ADAPTABLE ON-DEMAND BUSINESS SOLUTION. SAP Solution Overview
SAP Solution Overview SAP Business ByDesign THE MOST COMPLETE AND ADAPTABLE ON-DEMAND BUSINESS SOLUTION BUSINESS BEYOND BOUNDARIES SOFTWARE AS AGILE AS YOUR BUSINESS 2 The SAP Business ByDesign solution
More informationxft invoice manager Automated Invoice Processing for SAP FI and MM
xft invoice manager Automated Invoice Processing for SAP FI and MM xft invoice manager provides end-to-end and transparent processing of incoming invoices within SAP, from data transfer through to posting
More informationeffective performance monitoring in SAP environments
WHITE PAPER September 2012 effective performance monitoring in SAP environments Key challenges and how CA Nimsoft Monitor helps address them agility made possible table of contents executive summary 3
More informationDesign IT Services in SAP Solution Manager
Design IT Services in SAP Solution Manager David Birkenbach SAP Solution Management Public Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase
More informationProactive Monitoring and Alerting to support Stabilization after Go-Live!
Orange County Convention Center Orlando, Florida June 3-5, 2014 Proactive Monitoring and Alerting to support Stabilization after Go-Live! Marci Braybrooks, IBIS America Community Facilitator, ASUG SIG
More informationSAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE. SAP Solution Overview SAP Business Suite
SAP Solution Overview SAP Business Suite SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE ESSENTIAL ENTERPRISE BUSINESS STRATEGY PROVIDING A SOLID FOUNDATION FOR ENTERPRISE FINANCIAL MANAGEMENT 2 Even
More informationSMART CRM Desk for Service Sector. Solution for Customer Relationship Mgmt (CRM) in Service Industry
SMART CRM Desk for Service Sector Solution for Customer Relationship Mgmt (CRM) in Service Industry SMART CRM Desk for Service Sector A unique solution for the aftermarket warranty and service operations,
More informationROUTES TO VALUE. Business Service Management: How fast can you get there?
ROUTES TO VALUE Business Service : How fast can you get there? BMC Software helps you achieve business value quickly Each Route to Value offers a straightforward entry point to BSM; a way to quickly synchronize
More informationSAP Working Capital Analytics Overview. SAP Business Suite Application Innovation January 2014
Overview SAP Business Suite Application Innovation January 2014 Overview SAP Business Suite Application Innovation SAP Working Capital Analytics Introduction SAP Working Capital Analytics Why Using HANA?
More informationSAP HANA SPS 09 - What s New? Administration & Monitoring
SAP HANA SPS 09 - What s New? Administration & Monitoring (Delta from SPS08 to SPS09) SAP HANA Product Management November, 2014 2014 SAP AG or an SAP affiliate company. All rights reserved. 1 Content
More informationAt the Heart of Connected Manufacturing
www.niit-tech.com At the Heart of Connected Manufacturing Transforming Manufacturing Operations to Drive Agility and Profitability The success of the new manufacturing network hinges on the agility of
More informationManage the Mobile Workforce Without the Complexity and Expense of an On-Premise Installation
SAP Brief SAP Afaria, Cloud Edition Objectives Manage the Mobile Workforce Without the Complexity and Expense of an On-Premise Installation Low-cost investment yields high returns Low-cost investment yields
More informationDynamic Service Desk. Unified IT Management. Solution Overview
I T S E R V I C E + I T A S S E T M A N A G E M E N T INFRASTRUCTURE MANAGEMENT Dynamic Service Desk Unified IT Management Achieving business and IT alignment requires having insight into hardware and
More informationBusiness Process and Interface Monitoring
SAP Standard for E2E Solution Operations Document Version: 1.0 2015-02-12 SAP Solution Manager 7.1 Typographic Conventions Type Style Example Description Words or characters quoted from the screen. These
More informationApplication Performance Management (APM) Inspire Your Users With Every App Transaction. Anand Akela CA Technologies @aakela
Application Performance Management (APM) Inspire Your Users With Every App Transaction Anand Akela CA Technologies @aakela Agenda 1 2 3 The App Economy Business Reputation Relies on App Experience APM
More informationOverview Application Incident Management. David Birkenbach ALM Solution Management August 2011
Overview Application Incident David Birkenbach ALM Solution August 2011 How the New SAP Solution Manager Supports Business & IT SAP Solution Manager 7.1 provides: Better coverage of the complete customer
More informationPBS ContentLink. Easy and Flexible Connection between Storage, SharePoint and SAP Solutions
Easy and Flexible Connection between, SharePoint and SAP Solutions Table of Contents Enterprise Content Management with Efficient Usage of Modern Systems as an Archive...3 and External Systems...3 Direct
More informationSecuring Enterprise Mobility for Greater Competitive Advantage
SAP Brief SAP Technology SAP Afaria Objectives Securing Enterprise Mobility for Greater Competitive Advantage Build a strong foundation for mobile success Build a strong foundation for mobile success Enterprise
More informationMinimize Access Risk and Prevent Fraud With SAP Access Control
SAP Solution in Detail SAP Solutions for Governance, Risk, and Compliance SAP Access Control Minimize Access Risk and Prevent Fraud With SAP Access Control Table of Contents 3 Quick Facts 4 The Access
More informationSUMMIT ASSET MANAGEMENT DATASHEET
SUMMIT ASSET MANAGEMENT DATASHEET SUMMIT, Symphony SUMMIT, the Symphony SUMMIT logo, and all other Symphony SUMMIT product, brand or service names are registered trademarks or trademarks of Symphony SUMMIT,
More informationRun SAP Risk Management in Utilities to Get Business Value Fast
SAP Information Sheet SAP Solutions for Governance, Risk, and Compliance SAP Risk Management Quick Facts Run SAP Risk Management in Utilities to Get Business Value Fast Quick Facts Summary The SAP Risk
More informationBusiness-Driven, Compliant Identity Management
SAP Solution in Detail SAP NetWeaver SAP Identity Management Business-Driven, Compliant Identity Management Table of Contents 3 Quick Facts 4 Business Challenges: Managing Costs, Process Change, and Compliance
More informationHP Service Manager software
HP Service Manager software The HP next generation IT Service Management solution is the industry leading consolidated IT service desk. Brochure HP Service Manager: Setting the standard for IT Service
More informationMobile app for ios Version 1.11.x, December 2015
Mobile app for ios Version 1.11.x, December 2015 Introduction This app allows you to access SAP Business One, SAP s enterprise resource planning application for small businesses, anywhere and anytime.
More informationSUCCESS STORY SYSTEM & NETWORK MANAGEMENT FOR MOBILE NETWORKS OF THE GERMAN ARMY (BUNDESWEHR) (VANBW, MOBKOMMSYSBW)
SUCCESS STORY SYSTEM & NETWORK MANAGEMENT FOR MOBILE NETWORKS OF THE GERMAN ARMY (BUNDESWEHR) (VANBW, MOBKOMMSYSBW) MobKommSysBw THE BACKBONE NETWORK OF THE BUNDESWEHR MobKommSysBw provides the mobile,
More informationProven deployments across different Industry verticals; Being used by leading brands
What is SapphireIMS? Comprehensive IT Service Management Suite consisting of IT Service desk certified as per ITIL 3.0 (ITSM) IT Asset management (ITAM) Business Service Monitoring (BSM) IT Automation
More informationHP SiteScope software
HP SiteScope software When you can see availability and performance, you can improve it. Improve the availability and performance of your IT environment HP SiteScope software helps you to agentlessly monitor
More informationMicrosoft Private Cloud
Microsoft Private Cloud Lorenz Wolf, Solution Specialist Datacenter, Microsoft SoftwareOne @ Au Premier Zürich - 22.03.2011 What is PRIVATE CLOUD Private Public Public Cloud Private Cloud shared resources.
More informationMS SQL Server 2005 Data Collector. Status: 12/5/2008
MS SQL Server 2005 Data Collector Status: 12/5/2008 Contents Introduction... 3 The performance features of the ApplicationManager Data Collector for MS SQL Server:... 3 Overview of Microsoft SQL Server:...
More informationDigital Business Platform for SAP
BUSINESS WHITE PAPER Digital Business Platform for SAP SAP ERP is the foundation on which the enterprise runs. Software AG adds the missing agility component with a digital business platform. CONTENT 1
More informationITM204 Post-Copy Automation for SAP NetWeaver Business Warehouse System Landscapes. October 2013
ITM204 Post-Copy Automation for SAP NetWeaver Business Warehouse System Landscapes October 2013 Disclaimer This presentation outlines our general product direction and should not be relied on in making
More informationInteraction Center Sales & Marketing Detailed View
Interaction Center Sales & Marketing Detailed View SAP Enhancement Package 3 for SAP CRM 7.0 Customer Agenda Positioning Overview Details 2013 SAP AG or an SAP affiliate company. All rights reserved. Customer
More informationOptimize Application Performance and Enhance the Customer Experience
SAP Brief Extensions SAP Extended Diagnostics by CA Objectives Optimize Application Performance and Enhance the Customer Experience Understanding the impact of application performance Understanding the
More informationHow to leverage SAP HANA for fast ROI and business advantage 5 STEPS. to success. with SAP HANA. Unleashing the value of HANA
How to leverage SAP HANA for fast ROI and business advantage 5 STEPS to success with SAP HANA Unleashing the value of HANA 5 steps to success with SAP HANA How to leverage SAP HANA for fast ROI and business
More informationMRV EMPOWERS THE OPTICAL EDGE.
Pro-Vision Service Delivery Software MRV EMPOWERS THE OPTICAL EDGE. WE DELIVER PACKET AND OPTICAL SOLUTIONS ORCHESTRATED WITH INTELLIGENT SOFTWARE TO MAKE SERVICE PROVIDER NETWORKS SMARTER. www.mrv.com
More informationManaging Procurement with SAP Business One
SAP Product Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Managing Procurement with SAP Business One Integrate optimized procurement with the entire business Integrate
More informationReimagining Business with SAP HANA Cloud Platform for the Internet of Things
SAP Brief SAP HANA SAP HANA Cloud Platform for the Internet of Things Objectives Reimagining Business with SAP HANA Cloud Platform for the Internet of Things Connect, transform, and reimagine Connect,
More informationHP Service Manager. HP s next-generation IT service management solution. Technology for better business outcomes.
HP Service Manager HP s next-generation IT service management solution Technology for better business outcomes. IT Services Lifecycle in HP Service Manager HP Service Manager: Setting the standard for
More informationIntegration capabilities of SAP S/4HANA to SAP Cloud Solutions
Document Version: 1.00 2015-08-10 Integration capabilities of SAP S/4HANA to SAP Cloud Solutions What you need to know when it comes to S/4HANA Integration Javit Gellaw (SAP SE) Table of Contents 1 INTRODUCTION
More informationSAP Standard for Remote Supportability
SAP Standard for E2E Solution Operations Document Version: 1.0 2014-12-12 SAP Solution Manager 7.1 Typographic Conventions Type Style Example Description Words or characters quoted from the screen. These
More informationWHITE PAPER. Automated IT Asset Management Maximize Organizational Value Using Numara Track-It! p: 813.227.4900 f: 813.227.4501 www.numarasoftware.
WHITE PAPER By Tony Thomas Senior Network Engineer and Product Manager Numara TM Software Inc. ADAPTING TO THE CONSTANTLY CHANGING IT ENVIRONMENT The challenge in controlling the corporate IT infrastructure
More informationITIL & ServiceDesk Plus
ITIL & ServiceDesk Plus Alex D Paul Director IT Service Management ZOHO Corporation Agenda The Making of ServiceDesk Plus The Road Ahead Making of ServiceDesk Plus Sizing Up Who Were Against Small players
More informationCOMPANY PROFILE. Driving Value With IT
COMPANY PROFILE Driving Value With IT COMPANIES TURN TO REALTECH TO SHAPE THEIR IT OF THE FUTURE.» Today, more than 1.000 customers all over the world rely on theguard! software products to reduce error
More informationIT Technology Consulting
IT Technology Consulting Modern IT Architectures and Technologies: Better Performance. More Flexibility. Lower Cost. Certified Future-Proof. Ready for Cloud! Driving value with IT Scale-out versus Scale-up
More informationSAP HANA SPS 09 - What s New? HANA IM Services: SDI and SDQ
SAP HANA SPS 09 - What s New? HANA IM Services: SDI and SDQ (Delta from SPS 08 to SPS 09) SAP HANA Product Management November, 2014 2014 SAP SE or an SAP affiliate company. All rights reserved. 1 Agenda
More informationWorking Capital Analytics Overview. SAP Business Suite Application Innovation March 2015
Working Capital Analytics Overview SAP Business Suite Application Innovation March 2015 Abstract As of Smart Financials 1.0 SP02 SAP delivers Working Capital Analytics DSO Analysis Working Capital Analytics
More informationENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY
ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY The Industrial Machinery and Components Industry Manufacturers in the industrial machinery and components (IM&C) industry
More informationIntegrated Sales and Operations Business Planning for Chemicals
Solution in Detail Chemicals Executive Summary Contact Us Integrated Sales and Operations Business Planning for Chemicals Navigating Business Volatility Navigating Volatility Anticipating Change Optimizing
More informationIBM Tivoli Service Request Manager
Deliver high-quality services while helping to control cost IBM Tivoli Service Request Manager Highlights Streamline incident and problem management processes for more rapid service restoration at an appropriate
More informationSAP BusinessObjects Edge BI, Preferred Business Intelligence. SAP Solutions for Small Business and Midsize Companies
SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies SAP Solutions for Small Business and Midsize Companies Executive Summary Business Intelligence
More informationDELIVERED WITH LOGIC.
DELIVERED WITH LO. MANAGE YOUR BUSINESS, DRIVE GROWTH, AND ADAPT TO CHANGE Delivered with Logic. ogic. ogic, Inc. is a SAP Business ByDesign master valueadded reseller and solution and implementation partner.
More informationFeature Comparison. Help Desk. Ticket Management. Email to Ticket. Fully Customizable User Interface. Escalation Rules.
Feature Comparison Help Desk Ticket Management Email to Ticket Fully Customizable User Interface Escalation Rules Routing Rules Granular Permission Control Customizable Survey Multiple Survey Questions
More informationIBM Tivoli Netcool network management solutions for enterprise
IBM Netcool network management solutions for enterprise The big picture view that focuses on optimizing complex enterprise environments Highlights Enhance network functions in support of business goals
More informationReal Estate Lifecycle Management
Solution in Detail Enterprise Asset Management Executive Summary Contact Us Real Estate Lifecycle Management Boost Your Real Estate Portfolio Portfolio Management Optimized Management Managing corporate
More information