ROLE ADVERT. GRADE: Apprenticeship 5.30 per hour / 10, per annum

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1 ROLE ADVERT ROLE TITLE: POST ID: Business Support Apprentice PT GRADE: Apprenticeship 5.30 per hour / 10, per annum HOURS: LOCATION: 37 per week Usk, which may change in the future if the service location needs to relocate. Relocation or disturbance expenses will not be paid if this happens. PURPOSE OF POST: As part of the Strategic Partnership Team, you will contribute towards the delivery of business and administrative support for the Strategic Partnership team. In addition to gaining valuable experience of working in a busy office environment you will also be supported in studying for the NVQ Level 3 in Business Administration with Torfaen Training. Applicants should be able to demonstrate that they are conversant with basic computer packages (i.e. Microsoft Packages) and that they are able to communicate effectively with others. Should you require any further information regarding this post, please contact: Andrew Kirby Families First Programme Manager Telephone: Andrewkirby@monmouthshire.gov.uk Closing Date: 12 noon on 22nd January 2016 Please Note that we are not able to accept CV s Application forms can be completed online or download via: Completed paper application forms should be returned to the following address:- People Services, Monmouthshire County Council, PO BOX 106, CALDICOT, NP26 9AN Monmouthshire County Council is an equal opportunities employer and welcomes applications from all sections of the community. All posts are open to job-share unless stated otherwise.

2 Monmouthshire County Council operates a Smoke Free Workplace policy. ROLE PROFILE ROLE TITLE: POST ID: Business Support Apprentice PT GRADE: Apprenticeship: 5.30 per hour / 10,197 per annum HOURS: 37 hours LOCATION: Usk which may change in the future if the service location needs to relocate. Relocation or disturbance expenses will not be paid if this happens. This may change in the future if the service location needs to relocate. Relocation or disturbance expenses will not be paid if this happens. RESPONSIBLE TO: DEPARTMENT: Strategic Partnerships Manager Strategic Partnership Team Our Purpose:- The Strategic Partnership Team ensures effective Local Service Board partnerships with local authority departments, sub-groups, partner organisations, stakeholders and the public, to ensure a collaborative approach to achieving Monmouthshire County Council s goals. The Purpose of this Role:- You will contribute towards the delivery of business and administrative support for the Strategic Partnership team. Expectation and Outcomes of this Role:- Working with the Business Support Officer you will be expected to provide effective administrative support to the Strategic Partnership team. You will receive a training plan along with the opportunity to develop your business administration and ICT skills as you work towards NVQ3 in Business Administration. Applicants should be able to demonstrate that they are conversant with basic computer packages (i.e. Microsoft Packages) and that they are able to communicate effectively with others.

3 Your responsibilities are to:- Work alongside the Business Support Officer to provide administrative support to the team as required, including: 1. Supporting the preparation of reports, presentations and developing filing systems. 2. Supporting the organisation of meetings as necessary including booking rooms, arranging attendance and circulating paperwork in good time. 3. Assisting in taking and distributing minutes of meetings ensuring actions, recommendations and discussions are recorded. 4. Assisting in developing and maintaining up-to-date web based information relating to the Local Service Board and the Strategic Partnership Team. 5. Undertaking word processing and photocopying. 6. Taking Messages and passing onto the relevant officers. 7. Opening and distributing incoming mail. 8. Demonstrate a commitment to team working. 9. Be flexible in approach, delivery and working hours. 10. Maintain safe working practices for self and others, in accordance with the authority s policy statement on Health and Safety at Work. 11. To abide by the principles and practice of equality of opportunity as laid down in the Council s Equal Opportunities Policy. Here s what we can provide you with:- You will provided with structured support and training to help you to develop your skills in Business Administration whilst working towards NVQ level 3.

4 What else you need to know..monmouthshire Values are: Openness: We aspire to be open and honest to develop trusting relationships. Fairness: Flexibility: We aspire to provide fair choice, opportunities and experiences and become an organisation built on mutual respect. We aspire to be flexible in our thinking and action to become an effective and efficient organisation. Teamwork: We aspire to work together to share our successes and failures by building on our strengths and supporting one another to achieve our goals. And this role, will work with Monmouthshire to achieve these. In addition: All employees are responsible for ensuring that they act at all times in a way that is consistent with Monmouthshire s Equal Opportunities Policy in their own area of responsibility and in their general conduct. The authority operates a Smoke Free Workplace Policy which all employees are required to abide to.

5 Person Specification How will we know if you are the right person for the role? As the successful candidate you will have demonstrated:- REQUIREMENTS 1. Education / Qualifications / Knowledge GCSE grades A-C or equivalent including English Language and Mathematics 2. Experience WEIGHTING High, Medium, Low High 2.1. Experience of working as part of a team/individually Medium 2.2. Experience of completing tasks within deadlines Medium 3. Communication / Interpersonal Skills 3.1. Good written and oral communication skills Medium 3.2. Good interpersonal skills and the ability to work well in Medium a team 4. Aptitude and Skills 4.1. Computer literate with basic word processing skills High (Microsoft Packages) 4.2. Good organisational skills Medium 4.3. Good telephone manner Medium 4.4. Ability to learn: positive, enthusiastic and flexible High 5. Equal Opportunities 5.1. Willing to abide by the Council s Equal Opportunities Policy, including undertaking appropriate equality awareness training. High Should you require any further information regarding this post, please contact: Andrew Kirby Families First Programme Manager Telephone: Andrewkirby@monmouthshire.gov.uk Closing Date: 12 Noon on 22nd January 2016

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