Our vision is A POPULATION WITH ADEQUATE AND ACCESSIBLE QUALITY MEDICINES AND MEDICAL SUPPLIES
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1 NATIONAL MEDICAL STORES Plot 4-12, Nsamizi Road P.O Box 16, ENTEBBE, UGANDA. JOB ADVERTISMENTS National Medical Stores is an autonomous Corporation that was established by an Act of Parliament Our mandate is to procure, store and distribute medicines and other medical supplies to public health facilities in Uganda. Our vision is A POPULATION WITH ADEQUATE AND ACCESSIBLE QUALITY MEDICINES AND MEDICAL SUPPLIES Our Mission is TO EFFECTIVELY AND EFFICIENTLY SUPPLY ESSENTIAL MEDICINES AND MEDICAL SUPPLIES TO PUBLIC HEALTH FACILITIES IN UGANDA We are now looking for competent persons who possess appropriate skills, knowledge and right attitude to fill vacant positions which has arisen as a result of our expanded mandate. Applications are now invited from suitably qualified candidates to fill the following vacant posts within the Corporation. National Medical Stores is an equal opportunity employer. All applications should be addressed and delivered to the Head of Human Resource and Support Services, not later than 5 p.m on 8th April Mode of application: Interested candidates should submit their CVs that should include names and addresses of the last two employers with hand written applications indicating the reference number of the position you are applying for and giving three referees with their full time telephone contacts, and postal addresses indicated on the application letter. 1
2 Photocopies of the original academic documents should be attached. Please note that National Medical Stores reserves the right to verify Photocopies of the academic documents attached with the relevant awarding institutions to authenticate their validity. Any form of canvassing will lead to automatic disqualification. Only candidates who meet the specifications indicated for the jobs will be contacted. NMS/2014/03: SYSTEMS ADMINISTRATOR. RE- ADVERTISED (ONE POSITION). Job Title: Systems Administrator Report to: Management Information Officer. Salary Grade: 4 Purpose of the job: To install and maintain working systems across the enterprise as and when necessary, in line with the Company s ICT strategy. KEY RESULT AREAS/ACCOUNTABILITIES 1) To install, support and maintain servers or other computer systems and associated peripheral systems. 2) To plan for and respond to service outages and other problems. 3) To script or write applications or utilities 4) To carry out project management for systems related projects 5) To supervise and or train a team of computer problems beyond the knowledge of technical support staff. 6) To be the consultant or advisor for problems beyond the knowledge of technical support staff. 7) To perform his or her job well, a system administrator must demonstrate a blend of technical skills and responsibility. 8) Provides user support for desk top and server based applications. 1) An honour s degree in any of the following: Computer Science, Computer applications, Information Technology or their equivalent. 2
3 2) Professional Information Technology Certifications such as Micro soft certified professional, Cisco certified Net work Associate or their equivalent.( constitute an additional advantage). 3) A minimum of three years post qualification experience 4) Past experience in installations, upgrades, trouble shooting and repairing of computers and their associated peripheral devices in multi protocol network environment preferably a large corporate. 5) Should be familiar with several operating systems such as windows Server 2003/2008, Windows XP/Vista/7, Unix/ linux Directory, LDAP, etc. 6) Should be familiar with general networking, Windows Active NMS/2014/04: CUSTOMER CARE REPRESENTATIVE- KARAMOJA REGION (ONE POSITION) APPLICANTS MUST BE KARAMAJONG. Job Title: Reports to: CUSTOMER CARE REPRESENTATIVE Head of Sales and Marketing Salary Scale: Grade 4 Location of office: Moroto Job Purpose: To provide customer care service to clients in the field, in order to ensure their satisfaction. KEY RESULT AREAS/ACCOUNTABILITIES 1. Carry out field visits to monitor service delivery to health facilities within Karamoja region by ensuring that health facilities coverage and frequency targets are achieved. 2. Carry out continuous monitoring and evaluation activities at Health facilities as per the approved procedures. 3. Co-ordinate with the offices at NMS Head quarters, its distributors, District Health Offices and District Officers, District Security organizations and Health Facilities in charge to ensure that timely and accountable 3
4 delivery of supplies to the districts and last destinations are (Health Facilities) is made. 4. Managing specific/ special customer requests to ensure timely responses. 5. Receive and report to NMS on customer/other stakeholder complaints and ensure that feedback is timely given consistent closure of issue 6. Prepare daily, weekly, monthly statistical reports as appropriate. 7. Assisting the Head of Sales and Marketing as required. 8. Meet the performance objectives and performance measures agreed with the Customer Care Officer. i. At least a Diploma in Business Administration. ii. Must possess a valid Class B Drivers license with a clean driving record. iii. Must be a KARAMAJONG. iv. 3 years of working experience in customer care v. Computer literate vi. Training in Customer service is an added advantage. NMS/2014/05: FRONT DESK ASSISTANT RE-ADVERTISED (ONE POSITION) Job Title : Front Desk Assistant Reports to: :Human Resource Management Officer Salary Scale: :Grade 7 Location of Office: Entebbe Job Purpose: :To carry our reception service and telephone switchboard operation. KEY RESULT AREAS/ACCOUNTABILITIES 1. Receive, record bookings and make outgoing calls. 2. Maintain records and verify telephone bills before forwarding for payment processing. 4
5 3. Receive all incoming calls and route them to relevant personnel, and attend to routine inquiries and record all messages received in line with NMS customer care guidelines. 4. Maintain the front desk office infrastructure in line with front office desk management practices. 5. Receive customers/visitors to corporation and guide the relevant offices in line with NMS customer care guidelines. 1) A minimum of an diploma in Secretarial Studies or in Business Administration or in Leisure and Hospitality. 2) Computer literate 3) Able to communicate effectively, especially verbally 4) A Minimum of two years post qualification experience. 5) Should have undertaken training in Customer Service. NMS 2013/06 : CUSTOMER CARE ATTENDANT- KARAMOJA REGION (ONE POSITION) APPLICANTS MUST BE KARAMAJONG. Job Title: Customer Care Attendant Reports to: Customer Care Representative Location of office: Moroto. Purpose of the job: To provide Customer Care support to the Customer Care Representative by way of ensuring that the customer service inquiries are either to Customer Care Representative or recorded for onward presentation to Customer Care Representative. KEY ACCOUNTABILITIES/KEY RESULT AREAS 1) To answer Customer inquiries 2) To receive documents and arrange for their delivery to NMS head office 3) To receive and direct all internal and external calls to appropriate destinations. 4) To serve as a front desk person of the office 5
6 5) To perform any other duties as assigned from time to time by the Supervisor. Interested Candidates must have the following: 1) A minimum of a diploma in Business related discipline from a recognized institution. 2) Must be a KARAMAJONG. 3) Must demonstrate customer care orientation and best practices. 4) Must be computer literate. 5) Should have experience in handling Customers. 6
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