Fast Lube Computer Guide
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1 Cutting Edge Hardware Fast Lube Computer Guide The Shop Management and POS Systems Available from Leading Vendors Sponsored by egenuity Aftersoft Network NA, Inc Aftersoft provides POS and e-commerce software to automotive service centers and tire dealers. Vast Enterprise POS is used by some of the largest and most successful service and tire dealers. OpenWebs e-commerce is an e-commerce platform connecting dealers downstream to customers and upstream to parts suppliers and tire distributors. Real-time central customer/service history for multistore dealers Real-time multilocation inventory on-hand Consolidated/ comparative sales reporting Centralized purchasing and inventory management Centralized A/R and fleet billing Audit trails and logs to detect and deter theft QuickBooks or Microsoft Dynamics GP Accounting integration Multiple catalog solutions Activant, WHI or direct catalogs with CarQuest, Napa or AutoZone Integrated labor guide with variable hourly rate OEM factory maintenance schedules with ability to create estimates Tire-selling screen with features/benefits and TireGuide size data e-commerce with part and tire suppliers Customer history including declines Graphical appointment calendar Profitability display on each work order Auto Data, Inc In 1984, Auto Data introduced the first point-of-sale system developed specifically for the quick lube industry. This marked the beginning of more than 27 years of innovation. Auto Data was recently purchased by long-time employees Craig Harris, Dave Andersen and Jason Clift who bring a combined experience of 44 years at Auto Data. Reliability Speed and ease of use Fast and knowledgeable technical support directly: receipts, customer history, reminders VIN scanning and decoding for vehicle data Sales and inventory control Graphical sales presentations specific to each customer Customers relationship management Web-based and smartphone reporting Custom SQL database Excel reporting Multi-location management QuickBooks link; other accounting supported Computel Computel Inc. is the developer of SciLube LSW, a comprehensive POS management solution for the fast lube, carwash and convenience store industries. The company has a full-time softwareprogramming department that assures its continued success as a leading innovator in the car maintenance industry. Computel s mission is to fit the software to the customer, not the customer to the software. First to integrate complete vehicle information from wireless handheld VIN number scanning First to use Auto Data UK for more accurate and complete vehicle information; manufacturer s complete maintenance schedule for the full life of the vehicle First to integrate 2D scanning for automated drivers license infor- 28
2 Up To The Second Management mation for customer tracking and mailings First with graphical recommendation screen for returning vehicles All information is exportable to Excel or any other Windows-based application. Fleet Manager automatically included in SciLube LSW at no additional cost Complete inventory control Static labels automatically print in either the bay or POS Technicians learn to process vehicles in minutes. On-the-fly miscellaneous services and parts created at the bay or POS in seconds SciLube components can be purchased and used separately or unified in a fully integrated environment Multiple gift and VIP loyalty programs designed to increase and lock-in your customer base egenuity egenuity is the developer of software for the automotive industry. Specializing in point-of-sale solutions for the quick lube and carwash industries, egenuity now supports more than 1,000 customers across the United States, Canada, South America, Ireland and Russia. Fast lube and carwash owners everywhere have already seen that elube and ezwash offer the best combination of power and affordability. Integrate with ipad, iphone, ipod or any Android device Graphical service review Central office share information among multiple stores Detailed dashboard Smartphone reporting and integration Automated credit card processing Time card/scheduling management Fingerprint reading security and signature capture Customizable forms, invoices, work orders, service reviews and fleet statements Vehicle information integration Remote data access and full-featured reporting, including graphics Buy a turnkey system from us or buy your own hardware. reminders, text messaging, loyalty programs and gift card programs Reminder card integration Manless kiosks Integrated Services, Inc Integrated Services Inc. (ISI) is the maker of LubeSoft and WashSoft the market-leading point-of-sale software systems for fast lube and carwash owners. More fast lubes use LubeSoft than any other system. ISI provides on-site installation and training and the highest level of customer service in the industry. webcentral Flexible, web-based reporting tools utilize your store LubeSoft data to create a powerful management tool on a centrally located website or your smartphone. DashBoard A graphical presentation of near real-time store performance and statistics: data can be accessed anytime, anywhere with web accessibility. Graphical service review red/ yellow/green; onscreen and printed presentations of manufacturers recommendations improves ticket averages Signature capture Review LubeSoft work orders and capture customer signatures all in the palm of your hand with ipod Touch, iphone and ipad devices customer invoices Print invoices on plain paper or pre-printed invoice forms: plain paper invoices can be ed to customers in PDF format Fingerprint scanning Employees can quickly and securely clock in and out of their employee timesheet with a simple scan of their finger Cost-effective marketing programs DriverSide Online Garage, 30
3 Integrate Your ipad and Android tablets Carfax Service Link, CustomerLink, Workflow One exact and many other solutions integrate with LubeSoft to provide cost-effective direct marketing tools focused on acquiring new customers and increasing revenues Carfax Quick VIN Simply enter plate number and state information and Carfax Quick VIN instantly retrieves the VIN as well as vehicle make, model and year Graphical handheld greeter with scanner for VIN explosion and inventory control Wireless VIN scanner Quickly and accurately generate work orders with up to 50 feet of wireless VIN scanning capability VIP customer club program Use nth service reward, coupons and discounts to build customer loyalty programs Business and software controls Unparalleled audit tracking for cash and inventory control and management; security protections for employee management; systemic security schemes Full featured point-of-sale Shared customer data, fleet management, inventory, invoicing, employee, marketing, estimating, integrated Chek-Chart and vehicle data Centralized configuration tools Oil Central provides for back office configuration of key set-ups Inter-link Inter-link proudly presents, i-lube, our POS system designed for quick lubes across the world. Our knowledgeable team can customize our system to meet your needs. i-lube runs on Linux, Windows or Mac. Our VIN decoding rate leads the industry, and we now have our first cloud-based device running on an ipod or ipad. All you need for i-lube is the Internet. Database designed for cloud integration allowing i-lube to run as a stand-alone system or handle multiple locations across multiple sites VIN scanning/inventory control module via cloud-based device ipod or ipad Employee proximity scanners to accurately track start- and end-times of a shift purchase orders, customer invoices and fleet statements direct from the system Graphical service review improves ticket average Texting oil change reminders i-lube can text oil change reminders directly from the POS Bay command module A proprietary LCD device designed to provide filter catalog/vehicle information for the lower technician Graphical reports for mission-critical data VIN scanner Our industry-leading 99.6 percent decode rate Customizability Customer requests programmed in Marketing programs Integration with industry-leaders such as Mail-Mark.net Integration Scalability for large corporations or direct integration VIP customer loyalty Bonus points and more Cortex back-office enterprise solution i-web i-lube s proprietary customer web integration module MicroLogic Associates Micrologic offers LogicLube software, allowing lube operators to create a database that can easily be used to send friendly reminders as well as assist the employee team in recognizing customers when they frequent the business. Touchscreen bay computer VIN scanning Manufacturer service recommendations and intervals Engine diagrams specific to the vehicle that technicians are servicing Wireless handheld PDA for work order creation Inventory control and management Full-page invoice and work order printing with service intervals Static sticker printing Browser-based management system with no monthly fees Integrated high-speed credit card processing with ability to choose any card processor Carwash system integration 32
4 Innovative And Proven Marketing Tools Gift Cards Loyalty Programs Marketing Text Messaging Mitchell Mitchell 1 has provided quality repair information solutions to the automotive industry for more than 90 years. Products include a complete line of integrated software tools designed to improve shop productivity and profitability. OnDemand5 and Manager serve as the industry standard for innovative repair, estimating and management software. OnDemand Live Color wiring diagrams Oil circuit diagrams Diagnostic trouble code indexes Common specification and procedural indexes Technical service bulletins Tire fitment guide Access to vintage information OEM part numbers, prices, labor times OEM scheduled maintenance and services SQL database allowing wireless connectivity Online parts catalog ordering VIN decoding through Carfax PM Attendant PM Attendant is the industry s only complete online shop management system. The cloud-based software runs online, eliminating connectivity issues. Customer information is always in sync, always backed up and always available online. With more than 10 years of experience, we can help manage a single location or a franchise. Auto shop module Tire shop module Automated reminders customer invoices Carfax Quick VIN, eliminating the need for expensive VIN scanners Unlimited login locations for any Internet connection Single price includes all quick lube modules Multiple locations do not pay extra for centralized access, reporting and functionality Remote access without having to pay for it Unlimited data/history storage without archiving or slowing down the system Internal and integrated marketing solutions Credit card processing via the Internet Chek-Chart includes quick lube, quick lube images, preventive maintenance, oil lamp reset procedures, cabin air filter replacement procedures and 20 filter databases Multiple employee access levels Create packages with multiple services Risoria Limited Risoria Limited is the home of FastTrak Auto Shop Management Systems. We help automotive shops streamline operations, increase profits and cut costs. We listen to our customers, and they ve helped us build the most comprehensive auto shop management software on the market today. Designed to reduce the number of steps required to accomplish tasks Produce accurate tire quotes in seconds Wireless service advisor allows VIN number barcode scan and RO create at vehicle Wireless portable device supports inventory receiving, counting and issuing Barcode label printing improves inventory processing speed and accuracy Lube sticker label printing provides customer relationship support Integrates with major labor and repair guides Integrates with major tire distributors 34
5 Fully Integrates With ezwash Software Integrates with most major parts suppliers Integrates with widely used accounting systems Integrates with major customer relationship management systems Progressive Automotive Systems/ R.O. Writer Shop Management Software R.O. Writer offers three products: R.O. Writer Shop Management Software, a complete solution for automotive repair and tire shops; Express, a touchscreen kiosk software for the quick lube industry that works with Pro; and Central Service, enhanced web-based multi-store reporting. With 20 years of experience, R.O. Writer is one of the industry leaders with more than 5,000 customers. Quick and easy to use with features for quick lube, complete automotive repair and tire shops Single- or multi-user; single- or multi-store Integrated parts and labor guides including Motor Chek-Chart, Activant, Alldata, Nexpart, WiseConnect, NAPA and Worldpac providing you with cataloging for virtually all aftermarket parts Plus Smart ecat the only catalog in the industry that displays your inventory and displays pricing and availability from all of your suppliers at the same time, in just seconds One-touch access to scheduled maintenance and specifications Tire fitment and fast tire quoting Inventory control Marketing with Management reports Bay scheduling A/P, A/R and accounting integrations with most major accounting packages VIN decoding Supports barcode readers, static cling printers and integrated caller ID Integrated credit card processing Sage Microsystems Sage Microsystems is the software developer of the QuickTouch POS and the NexGen web-based business management systems. Sage is providing premier software and service solutions to our express automotive service customers. Sage s focus on comprehensive, easy-to-use products and exceptional customer service have made Sage an industry leader percent excellent customer service rating Microsoft Windows-based for user familiarity and standardization of equipment Touchscreen-based design for speed, accuracy, ease of use and simplicity of training Duplex printing adds warranty information to the back of plain white paper invoices Service maintenance schedule with colored gauges based on current mileage, service history and recommended intervals Engine oil light reset procedures; cabin, fuel, transmission kit and belt installation procedures and diagrams; preventive maintenance database with more than 400 service recommendations Plate-to-VIN decoding through Carfax automatically fills in the vehicle s year/make/model/engine and adds services performed and your company name to the Carfax report Employee security levels, sales productivity tracking and audit reporting Comprehensive suite of operational and analytical management reports Inventory purchase order processing including received order posting with the touch of a button Loyalty Rewards system to offer discounted or free services Fleet A/R with customized pricing and statements that show vehicle and service detail Flexible reminder/thank-you card printing on in-house Quick- Touch printers Interfaces to QuickBooks and a variety of companies that offer customer follow-up processing NexGen Internet-based software that offers remote business management and access to more than 100 additional analysis, comparison and trend reports S 36
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