RESPONSIVE ELEARNING

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Primrose Harmon
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1 RESPONSIVE ELEARNING Five Reasons Why Responsive Matters: See How Caterpillar Delivers Training Across Any device

2 TIPS FOR THE WEBINAR (800) Tweeting? Please use the tag:

3 WELCOME For More Info / To Register / To Access Archive: Search Webinars or On Demand at TrainingIndustry.com (800) Tweeting? Please use the tag:

8 LEARNING TRENDS Trends Learners Short-form Learning / Micro-learning Personalized Support at the moment of need Informal Non-linear Do you have a SHORT video on that topic? Can I take that program remotely rather than travel to the class? Is there a digital version of that Learning Manual that can be used on my tablet? If I can pass the test, do I have to take the compliance program again? Can I see ratings by other employees on each of those courses so that I can choose the best one? Is there a simulation where I can practice my new skills? What is the name of a worker who is an expert in this new topic that I can use for support? 2015 Xyleme, Inc. - All Rights Reserved. 7

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13 THINK OUTSIDE THE PC FROM SPECIFIC TO AGNOSTIC Required: PC, IE9 We control the experience Any device, browser, OS User controls the experience (get over it) 2015 Xyleme, Inc. - All Rights Reserved. 12

select large targets for fingers condensed menu & controls may be

14 ADJUST INTERACTIONS AND VOCABULARY click and drag click on a radio button all controls visible all the time click X to close & score select large targets for fingers condensed menu & controls may be left open in background 2015 Xyleme, Inc. - All Rights Reserved. 13

CHALLENGES THE PHONE Resize images vs. scroll bars? Interactives?

16 LESSONS SO FAR Go back to the fundamentals: Target audience Target devices User stories Try your current output on a touch device: What works What doesn t What s obsolete Create mock-ups with real content Helps drive design, templates, standards Find a solution for testing on multiple devices and browsers Xyleme, Inc. - All Rights Reserved. 15

17 WHERE ARE YOU? Poll Where are you on your responsive design journey? Trying to find directions to the beach At the beach, standing on the sand Tipping our toes in the water Out swimming with the dolphins 2015 Xyleme, Inc. - All Rights Reserved. 16

18 WHAT IS STOPPING YOU? Poll If you aren t swimming with the dolphins, why not? We don t have the skills or tools in house Outsourcing is cost prohibitive Mobile isn t a priority for us Other 2015 Xyleme, Inc. - All Rights Reserved. 17

20 WRITE ONCE Output Many Core Knowledge Instructor Led Training Job Aids Facilitator Guides Participant Guides Reusable Blocks Performance Support elearning ebooks 2015 Xyleme, Inc. - All Rights Reserved. 19

21 SINGLE SOURCE AND RWD A MARRIAGE MADE IN HEAVEN Content is separated from presentation Content is built bite-sized, searchable Content is assembled in many ways Published to many outputs Web outputs are responsive Cloud delivery to any system or device Centralized analytics Instructor Led Training Job Aids Performance Support elearning ebooks Facilitator Guides Participant Guides 2015 Xyleme, Inc. - All Rights Reserved. 20

MINDSET SHIFT Content=Reusable Business Asset Content Strategy is the methodology to solve business goals through the systematic design, development, delivery, and maintenance of content.

24 MINDSET SHIFT Content=Reusable Business Asset Content Strategy is the methodology to solve business goals through the systematic design, development, delivery, and maintenance of content. It is a repeatable method of: identifying content requirements up front, creating consistently structured content for reuse, managing that content in a definitive source, and assembling content to meet business needs. Collaborate

25 MINDSET SHIFT Content <> Course Traditional Approach 1. Request to build a course to teach New Hires about our clients 2. Write content specific to audience and output (classroom, elearning) 3. Run class, post elearning to LMS NEW Approach 1. Analysis: Consider who needs to know what about Our Clients 2. Create reusable content blocks 3. Assemble content into various outputs 4. Distribute to multiple audiences 5. Manage: Review, refine, approve, and manage content blocks

26 MINDSET SHIFT Separate Content from Presentation Content itunes Transmission, braking system, chassis Lego Blocks Content: Explanations Checklists Mental models Images Activities Videos Presentation ipod Car Lego Creations Presentation: ILT elearning Performance Support Blog Job Aid / Checklist 2015 Xyleme, Inc. - Confidential 25

Preference MINDSET SHIFT Design like a Web Developer CMS Tool Non-linear learning Content layering and linking Learning ecosystem The learner is in

27 Preference MINDSET SHIFT Design like a Web Developer CMS Tool Non-linear learning Content layering and linking Learning ecosystem The learner is in control HTML5/CSS/JavaScript Google Analytics for learning Agile development if it s not working, fix it now Expertise 2015 Xyleme, Inc. - Confidential 26

TOOLS Rapid Authoring Tools Desktop and Creative CMS

31 YOUR DREAM TEAM Project Management Subject Matter Experts Instructional Designers Instructional Consultant Measurement/Evaluation Graphic Designer/Illustrator Narrator Assorted writers Marketing Sound/Video/Animation Web Developer Content Strategist Content Librarian Content Curator Community Manager Business Analyst 2015 Xyleme, Inc. - All Rights Reserved. 30

32 SUMMARY 5 reasons why Responsive elearning matters 1. The end-user is in control 2. The most efficient way to get to mobile 3. Future-proof your content investment 4. Works great for translated content 5. Helps you think about content differently 2015 Xyleme, Inc. - All Rights Reserved. 31

Organizations Apr 9: Six Strategies for Engaging the Modern Learner For More

34 Upcoming Webinars Apr 1: Coaching Trainers for Better Virtual Classroom Sessions Apr 2: Leadership Storytelling: Five Narratives that Move Organizations Apr 9: Six Strategies for Engaging the Modern Learner For More Info / To Register / To Access Archive: Search Webinars or On Demand at TrainingIndustry.com

35 More Ways to Get Involved Join our LinkedIn Group to continue this discussion. Visit the TrainingIndustry.com Webinars page for more information. Become a CPTM April Washington, DC

36 Thank You On behalf of TrainingIndustry.com, thanks to: Today s Speakers: Monica Kraft & Glenn Woodard Today s Sponsor: Xyleme Questions or Comments? Please contact Amanda Longo at alongo@trainingindustry.com

Trends and Tactics for Improving the Impact of Our elearning Programs

@PearsonNorthAm Trends and Tactics for Improving the Impact of Our elearning Programs 1 American Health Information Management Association Jason Malley, Vice President Business and Innovation AHIMA Sean