Since implementing our National Expansion Plan the Capital Training Institute (CTI) has experienced exponential growth.

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2 Since implementing our National Expansion Plan the Capital Training Institute (CTI) has experienced exponential growth. Since July 2012 CTI s workforce has grown from 10 staff in location today CTI has over 100 employees in four states and territories. In July 2012 CTI had one campus in Canberra. Today, CTI has five campuses and delivers satellite training in 14 locations ACT NSW VIC QLD Canberra Braddon Woden Sydney CBD Botany Orange Goulburn Penrith Avoca Beach The Entrance Manly Newcastle Wollongong Yass Melbourne Preston Cranbourne Werribee Brisbane Kedron Sunshine Coast Mackay Gold Coast

3 In 2012 CTI issued over 800 formal qualifications CTI is currently on track to issue over 2000 formal qualifications in 2013 In 2014, CTI aims to issue over 3000 formal qualifications.

4 What s in the book How to use this guide Course Information Course Options Qualifications Available Building and Construction Business Services Hospitality Information Technology Training and Education Work Health and Safety How to Apply What s In the book The Capital Training Institute Course Guide provides organisations and individuals the opportunity to see a snapshot of who we are and the courses and qualifications we currently offer. What you ll find in this booklet is an outline of each industry sector we provide training and qualifications in, with an overview of each course. These course outlines will give you an understanding of the qualification and the various requirements needed to complete it. CTI is here to help you and your organisation in a number of ways: The Individual aa aa aa Kick-start your career Help with a career change Formalise your work experience. Organisations aa aa aa Provide your staff with continuing Professional Development Up-skill your workforce Invest in your staff members future

5 How to use this guide This guide is to help you or your organisation get a sound understanding of the courses and qualifications we offer at Capital Training Institute. Below is an example of our course outlines and the information you can expect to find. Course Name Diploma of Building and Construction (Building) (CPC50210) Course Code Essential Information Units Diploma of Building and Construction (Building) (CPC50210) ASSESSMENT: CPCCBC4001A Apply Building Codes and Standards to the Construction Process for Low Rise Building Projects CPCCBC4003A Select and Prepare a Construction Contract CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4010B Apply Structural Principles to Residential Low Rise Constructions CPCCBC4013A Prepare and Evaluate Tender Documentation CPCCBC5001B Apply Building Codes and Standards to the Construction Process for Medium Rise Building Projects CPCCBC5002A Monitor Costing Systems on Medium Rise Building and Construction Projects CPCCBC5003A Supervise the Planning of on-site Medium Rise Building Or Construction Work CPCCBC5010B Manage Construction Work CPCCBC5018A Apply Structural Principles to the Construction of Medium Rise Buildings BSBPMG513A Manage Project Quality BSBPMG517A Manage Project Risk CPCCBC5004A Supervise and apply quality standards to the selection of building and construction materials CPCCBC5005A Select and Manage Building and Construction Contractors CPCCBC5007B Administer the legal obligations of a building or construction contractor CPCCBC5009A Identify services layout and connection methods in medium rise construction projects CPCCBC4006B Select, Procure and Store Construction Materials for LowRise Projects BSBOHS504B Apply principles of OHS risk management This qualification is designed to meet the needs of builders, including selecting contractors, overseeing the work and its quality, and liaising with clients. The qualification has compulsory units of competency requirements that cover common skills for the construction industry. There are no pre-requisites for this qualification. All units within the course have assessment activities, with set due dates for completion. 10 sessions, 3 hours per session ACT, QLD, VIC, NSW Refreshments Course Notes and Handouts Accredited certificate on successful completion COMPULSORY TEXTBOOK National Construction Code (NCC): Complete Series - purchase online at Diploma of Building and Construction (Building) RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: Recognition of Prior Learning State office that facilitates course Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

6 6 Course Information

7 Building and Construction Hospitality Business Services Work Health and Safety Training and Education Property Services Information Technology Health and Fitness 7

8 Course Options Our qualifications are flexible, practical and outcome focussed. Whether you are an existing worker looking to formalise your work experience, upgrade your skills, or change professions, CTI will help you take control of your career. Course Options Bundle A recently new initiative here at CTI, we see the need for those experienced workers in the Building and Construction industry, looking to tick a number of boxes: 1. Formalise your relevant practical experience with a nationally recognised Trade Certificate 2. Upgrade your skills by continuing studies at Certificate IV and/or Diploma level Certificate IV Graduates at this level will have theoretical and practical knowledge and skills for specialised and/or skilled work and/or further learning Example: Certificate IV in Business Administration Certificate III Graduates at this level will have theoretical and practical knowledge and skills for work and/or further learning Example qualification: Builders Bundle (Certificate III, Trade Qualification, Certificate IV and Diploma in Building and Construction) Package At CTI, we see the value in offering dual qualifications in order to further your professional career. Example course: Work Health and Safety Package (Certificate IV and Diploma in WHS) Advanced Diploma Graduates at this level will have broad knowledge and skills for paraprofessional/highly skilled work and/or further learning Example qualification: Advanced Diploma of Project Management Diploma Graduates at this level will have specialised knowledge and skills for skilled/paraprofessional work and/or further learning Example qualification: Diploma of Project Management Example: Certificate III in Fitness Certificate II Graduates at this level will have knowledge and skills for work in a defined context and/or further learning Example qualification: Certificate II in Security Operations Short Courses Capital Training Institute offers a wide variety of short courses ranging from Certificate I to Certificate III level. These entry level qualifications allow you to meet code and/or regulations to work in your chosen industry. In addition, CTI offers short courses to meet industry legislation requirements. Example: Provide Responsible Service of Alcohol () is an assessment process that invovles assessment of an individual s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. 8

9 Qualifications/Training Available: Building and Construction SESSIONS^ HOURS PER SESSION CPD* BUILDERS BUNDLE (CERTIFICATE III, TRADE QUALIFICATION, CERTIFICATE IV AND DIPLOMA OF BUILDING AND CONSTRUCTION) Builders Bundle 22 3 (+ Skill Assessement) 1 PACKAGES (DUAL QUALIFICATIONS) Building & Construction Package (Certificate IV and Diploma of Building and Construction) 22 3 Work Health & Safety Package (Certificate IV and Diploma of Work Health & Safety) 21 3 Project Management Package (Certificate IV and Diploma of Project Management) 23 3 ADVANCED DIPLOMA LEVEL QUALIFICATIONS Advanced Diploma of Building and Construction (Management) (CPC60212) 11 3 Advanced Diploma of Project Management (BSB60707) 10 3 DIPLOMA LEVEL QUALIFICATIONS Diploma of Building and Construction (Building) (CPC50210) 10 3 Diploma of Work Health & Safety (BSB51312) 10 3 Diploma of Project Management (BSB51413) 13 3 CERTIFICATE IV LEVEL QUALIFICATIONS Certificate IV in Building and Construction (Building) (CPC40110) 12 3 Certificate IV in Work Health & Safety (BSB41412) 11 3 Certificate IV in Project Management Practice (BSB41513) 10 3 CERTIFICATE III LEVEL - TRADE QUALIFICATIONS (ASSESSMENT ONLY) Certificate III in Bricklaying/Blocklaying (CPC30111) N/A N/A Certificate III in Carpentry (CPC30211) N/A N/A Certificate III in Wall and Ceiling Lining (CPC31211) N/A N/A Certificate III in Construction Waterproofing (CPC31411) N/A N/A Certificate III in Concreting (CPC30311) N/A N/A Certificate III in Painting and Decorating (CPC30611) N/A N/A Certificate III in Wall and Floor Tiling (CPC31311) N/A N/A Certificate III in Roof Plumbing (CPC32612) N/A N/A CERTIFICATE II LEVEL - TRADE QUALIFICATIONS Certificate II in Construction (CPC20112) 16 3 SHORT S Certificate I in Construction (CPC10111) 12 3 Asbestos Awareness 1 4 Electrical Awareness (Work Safely around Power Sources, Services and Assets - CPCCCM3003A) Health and Safety Committee 1 4 Height Safety Management 1 4 Height Safety Theory (Work Safely at Heights - CPCCCM2010B) Incident Investigation (Investigate WHS Incidents - BSBWHS505A) Manual Handling (Handle Construction Materials - CPCCCM2004A) 1 4 National Construction Induction (Work Safely in the Construction Industry - CPCCOHS1001A) 1 6 Risk Management for Supervisors & Managers (2-day) 2 6 ^Sessions may reduce subject to successful /Credit transfer Applications. *Continuing Professional Development (CPD) Points available. Contact your professional association for more information. 9

10 Business Services SESSIONS^ HOURS PER SESSION CPD* PACKAGES (DUAL QUALIFICATIONS) Business Administration Package (Certificate IV and Diploma of Business Administration) 20 3 Project Management Package (Certificate IV of Project Management Practice and Diploma of Project Management) 23 3 Management Package (Certificate IV in Frontline Management and Diploma of Management) 20 3 ADVANCED DIPLOMA LEVEL QUALIFICATIONS Advanced Diploma of Management (BSB60407) 9 3 Advanced Diploma of Project Management (BSB60707) 10 3 DIPLOMA LEVEL QUALIFICATIONS Diploma of Business Administration (BSB50407) 9 3 Diploma of Management (BSB51107) 9 3 Diploma of Project Management (BSB51413) 13 3 Diploma of Business (BSB50207) 9 3 CERTIFICATE IV LEVEL QUALIFICATIONS Certificate IV in Business Administration (BSB40507) 11 3 Certificate IV in Project Management Practice (BSB41513) 10 3 Certificate IV in Frontline Management (BSB40812) 11 3 SHORT S Introduction to Project Management 1 4 PRINCE2 Foundation 2 6 PRINCE2 Practitioner 3 6 Health and Fitness Courses coming soon. Hospitality SHORT S Food Safety Supervisor (Participate in Safe Food Handling Practices and Use Hygienic Practices for Food Safety) 2 3 Participate in Safe Food Handling Practices (SITXFSA201) 1 3 Use Hygienic Practices for Food Safety (SITXFSA101) 1 3 Provide Responsible Gambling Services (SITHGAM201) (ACT, QLD, VIC) Provide Responsible Service of Alcohol (SITHFAB201) (ACT, QLD, VIC) 1 3 Provide Responsible Gambling Services (SITHGAM201) (NSW) 1 6 Provide Responsible Service of Alcohol (SITHFAB201) (NSW) 1 6 Information Technology SHORT S Microsoft Project Microsoft Project Server 1 6 Microsoft Word Essentials 1 4 Microsoft Excel Essentials 1 4 Microsoft Outlook Essentials 1 4 MYOB Essentials 3 3

11 Property Services SESSIONS^ HOURS PER SESSION CPD* Courses coming soon. Training and Education DIPLOMA LEVEL QUALIFICATIONS Diploma of Vocational Education and Training (TAE50111) 11 3 Diploma of Training Design and Development (TAE50211) 11 3 CERTIFICATE IV LEVEL QUALIFICATIONS Certificate IV Training and Assessment (TAE40110) 11 3 Work Health and Safety PACKAGES (DUAL QUALIFICATIONS) Work Health & Safety Package (Certificate IV and Diploma of Work Health and Safety) 21 3 DIPLOMA LEVEL QUALIFICATIONS Diploma of Work Health & Safety (BSB51312) 10 3 CERTIFICATE IV LEVEL QUALIFICATIONS Certificate IV in Work Health & Safety (BSB41412) 11 3 SHORT S Asbestos Awareness 1 4 Electrical Awareness (Work Safely around Power Sources, Services and Assets - CPCCCM3003A) Food Safety Supervisor (Participate in Safe Food Handling Practices and Use Hygienic Practices for Food Safety) 2 3 Participate in Safe Food Handling Practices (SITXFSA201) 1 3 Use Hygienic Practices for Food Safety (SITXFSA101) 1 3 Health and Safety Committee 1 4 Height Safety Management 1 4 Height Safety Theory (Work Safely at Heights - CPCCCM2010B) Provide Cardiopulmonary Resuscitation (HLTAID0001) 1 3 Provide First Aid (HLTAID003) Incident Investigation (Investigate WHS Incidents - BSBWHS505A) Manual Handling (Handle Construction Materials - CPCCCM2004A) 1 4 National Construction Induction (Work Safely in the Construction Industry - CPCCOHS1001A) 1 6 Risk Management for Supervisors & Managers (2-day) 2 6 ^Sessions may reduce subject to successful /Credit transfer Applications. *Continuing Professional Development (CPD) Points available. Contact your professional association for more information.

12 Course Guides Building and Construction Advanced Course Diploma Outline of Building and Construction (Management) (CPC60212) Advanced Diploma of Building and Construction (Management) (CPC60212) Advanced Diploma of Building and Construction (Management) (CPC60212) ASSESSMENT: BSBWHS603A Implement WHS Risk Management CPCCBC6001B Apply building codes and standards to the construction process for large building projects CPCCBC6003A Establish, maintain and review contract administration procedures and frameworks CPCCBC6018A Manage processes for complying with legal obligations of a building or construction contractor BSBMGT617A Develop and implement a business plan BSBRSK501B Manage Risk CPCCBC6006A Manage the procurement and acquisition of resources for building or construction projects CPCCBC6008A Develop and implement an appropriate estimating and tendering system CPCCBC6012A Manage and administer development of documentation for building or construction projects CPCCBC6014A Apply structural principles to the construction of large, high rise and complex buildings This qualification is designed to meet the needs of builders, including selecting contractors, overseeing the work and its quality, and liaising with the client. The builder may also be the appropriately licensed person with responsibility under the relevant building licensing authority in the State or Territory. The qualification also meets the needs of senior managers within building, construction and services firms typically working in larger organisations and managing more complex projects and processes. Occupational titles may include: Construction manager. There are no prerequirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 11 Sessions, 3 hours per session ACT, QLD, VIC, NSW Refreshments Course Notes and Handouts Advanced Diploma in Building and Construction (Management) RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

13 13 Diploma of Building and Construction (Building) (CPC50210) Diploma of Building and Construction (Building) (CPC50210) Diploma of Building and Construction (Building) (CPC50210) ASSESSMENT: CPCCBC4001A CPCCBC4003A CPCCBC4004A CPCCBC4010B CPCCBC4013A CPCCBC5001B CPCCBC5002A CPCCBC5003A CPCCBC5010B CPCCBC5018A BSBPMG513A BSBPMG517A CPCCBC5004A CPCCBC5005A CPCCBC5007B CPCCBC5009A CPCCBC4006B BSBOHS504B Apply Building Codes and Standards to the Construction Process for Low Rise Building Projects Select and Prepare a Construction Contract Identify and produce estimated costs for building and construction projects Apply Structural Principles to Residential Low Rise Constructions Prepare and Evaluate Tender Documentation Apply Building Codes and Standards to the Construction Process for Medium Rise Building Projects Monitor Costing Systems on Medium Rise Building and Construction Projects Supervise the Planning of on-site Medium Rise Building Or Construction Work Manage Construction Work Apply Structural Principles to the Construction of Medium Rise Buildings Manage Project Quality Manage Project Risk Supervise and apply quality standards to the selection of building and construction materials Select and Manage Building and Construction Contractors Administer the legal obligations of a building or construction contractor Identify services layout and connection methods in medium rise construction projects Select, Procure and Store Construction Materials for LowRise Projects Apply principles of OHS risk management This qualification is designed to meet the needs of builders, including selecting contractors, overseeing the work and its quality, and liaising with clients. The qualification has compulsory units of competency requirements that cover common skills for the construction industry. There are no pre-requisites for this qualification. All units within the course have assessment activities, with set due dates for completion. 10 sessions, 3 hours per session ACT, QLD, VIC, NSW Refreshments Course Notes and Handouts Accredited certificate on successful completion COMPULSORY TEXTBOOK National Construction Code (NCC): Complete Series - purchase online at Diploma of Building and Construction (Building) RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

14 Course Guides Building and Construction Diploma Course of Outline Work Health and Safety (BSB51312) Diploma of Work Health and Safety (BSB51312) Diploma of Work Health and Safety (BSB51312) BSBWHS502A Manage effective WHS consultation and participation processes BSBWHS503A Contribute to the systematic management of WHS risk BSBWHS504A Manage WHS hazards and risks BSBWHS505A Investigate WHS incidents BSBWHS506A Contribute to developing, implementing and maintaining WHS management systems BSBHRM509A Manage rehabilitation or return to work programs BSBWHS507A Contribute to managing WHS information systems BSBWHS509A Facilitate the development and use of hazard-management tools PUAWER003B Manage and monitor workplace emergency procedures, equipment and other resources 10 sessions, 3 hours per session ACT, QLD, VIC, NSW ASSESSMENT: This qualification is suitable for people who coordinate and maintain the work health and safety (WHS) program in an organisation. It reflects the role of practitioners who apply a substantial knowledge base and well-developed skills in a wide variety of WHS contexts. All core units in BSB41412 Certificate IV in Work Health and Safety or equivalent competencies: BSBWHS402A Assist with compliance with WHS laws BSBWHS403A Contribute to implementing and maintaining WHS consultation and participation processes BSBWHS404A Contribute to WHS hazard identification, risk assessment and risk control BSBWHS405A Contribute to implementing and maintaining WHS management systems BSBWHS406A Assist with responding to incidents All units within the course have assessment activities, with set due dates for completion. Refreshments Course Notes and Handouts Accredited certificate on successful completion Diploma of Work Health and Safety RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

15 15 Certificate IV in Building and Construction (Building) (CPC40110) Certificate IV in Building and Construction (Building) (CPC40110) Certificate IV in Building and Construction (Building) (CPC40110) ASSESSMENT: CPCCBC4001A Apply Building Codes and Standards to the Construction Process for Low Rise Building Projects CPCCBC4002A Manage Occupational Health and Safety in the Building and Construction Workplace CPCCBC4003A Select and Prepare a Construction Contract CPCCBC4004A Identify and Produce Estimated Costs for Building and Construction Projects CPCCBC4005A Produce Labour and Material Schedules for Ordering CPCCBC4006B Select, Procure and Store Construction Materials for Low Rise Projects CPCCBC4007A Plan Building or Construction Work CPCCBC4008B Conduct On-Site Supervision of Building and Construction Projects CPCCBC4009B Apply Legal Requirements to Building and Construction Projects CPCCBC4010B Apply Structural Principles to Residential Low Rise Constructions CPCCBC4011B Apply Structural Principles to Commercial Low Rise Constructions CPCCBC4012B Read and Interpret Plans and Specifications CPCCBC4018A Apply site surveys and set-out procedures to building and contruction projects CPCCBC4024A Resolve business disputes BSBWOR402A Promote team effectiveness BSBPMG522A Undertake Project Work BSBSMB406A Manage small business finances This qualification is designed to meet the needs of builders and managers of small to medium-sized building businesses. The qualification has compulsory units of competency requirements that cover common skills for the construction industry. There are no prerequirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 12 sessions, 3 hours per session Refreshments Course Notes and Handouts Accredited certificate on successful completion COMPULSORY TEXTBOOK National Construction Code (NCC): Complete Series - purchase online at Certificate IV in Building and Construction (Building) RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

16 Course Guides Building and Construction Certificate IV in Work Health and Safety (BSB41412) Certificate IV in Work Health and Safety (BSB41412) Certificate IV in Work Health and Safety (BSB41412) ASSESSMENT: BSBWHS402A Assist with compliance with WHS laws BSBWHS403A Contribute to implementing and maintaining WHS consultation and participation processes BSBWHS404A Contribute to WHS hazard identification, risk management and risk control BSBWHS405A Contribute to implementing and maintaining WHS management systems BSBWHS406A Assist with responding to incidents BSBWHS407A Assist with claims management, rehabilitation and return to work programs BSBWHS408A Assist with effective WHS management of contractors BSBWHS409A Assist with workplace monitoring processes BSBWHS4010A Contribute to work related health and safety measures and intiatives PUAWER002B Ensure workplace emergency prevention procedures, systems and processes are implemented This qualification is suitable for people working in a work health and safety (WHS) role who may or may not work under supervision. They may provide leadership and guidance to others and have some limited responsibility for the output of others.the qualification reflects the role of workers who apply a broad knowledge base and well-developed skills in a wide variety of contexts and may include coordinators, advisors and facilitators. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 11 sessions, 3 hours per session Refreshments Course Notes and Handouts Certificate IV in Work Health and Safety RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

17 17 Certificate III in Bricklaying/Blocklaying (CPC30111) Certificate III in Bricklaying/Blocklaying (CPC30111) Certificate III in Bricklaying/Blocklaying (CPC30111) CPCCCM1012A Work effectively and sustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry CPCCBL2001A Handle and prepare bricklaying and blocklaying materials CPCCBL2002A Use bricklaying and blocklaying tools and equipment CPCCBL3002A Carry out masonry veneer construction CPCCBL3003A Carry out cavity brick construction CPCCBL3004A Construct masonry steps and stairs CPCCBL3005A Lay masonry walls and corners CPCCBL3006A Lay multi-thickness walls and piers CPCCBL3009A Install flashings and damp proof course CPCCBL3010A Construct masonry arches CPCCBL3011A Construct curved walls CPCCBL3014A Install fire-rated masonry construction CPCCCA3002A Carry out setting out CPCCCM2006B Apply basic levelling procedures CPCCCM2008B Erect and dismantle restricted height scaffolding CPCCCM2009A Carry out basic demolition CPCCBL3001A Lay paving CPCCBL3007A Install glass blockwork CPCCBL3013A Construct masonry structural systems CPCCCM2007B Use explosive power tools CPCCCM2010B Work safely at heights CPCCCO2013A Carry out concreting to simple forms DELIVERY METHOD Skills assessment Course Notes and Handouts Certificate III in Bricklaying/Blocklaying ASSESSMENT: This qualification provides a trade outcome in bricklaying and blocklaying. Occupational titles include both a bricklayer and a blocklayer.the qualification has core unit of competency requirements that cover common skills for the construction industry, as well as two specialist fields of work. There are no prerequirements for this qualification. All units will be completed by skills assessment RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

18 Course Guides Building and Construction Certificate III in Carpentry (CPC30211) Certificate III in Carpentry (CPC30211) Certificate III in Carpentry (CPC30211) CPCCCM1012A Work effectivelyandsustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCCM2010B Work safely at heights CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry CPCCCA2002B Use carpentry tools and equipment CPCCCA2011A Handle carpentry materials CPCCCA3001A Carry out general demolition of minor building structures CPCCCA3002A Carry out setting out CPCCCA3003A Install flooring systems CPCCCA3004A Construct wall frames CPCCCA3005B Construct ceiling frames CPCCCA3006B Erect roof trusses CPCCCA3007C Construct pitched roofs CPCCCA3008B Construct eaves CPCCCA3023A Carry out levelling operations CPCCCM2002A Carry out excavation CPCCCM2007B Use explosive power tools CPCCCM2008B Erect and dismantle restricted height scaffolding CPCCCO2013A Carry out concreting to simple forms CPCCCA2003A Erect and dismantle formwork for footings and slabs on ground CPCCCA3010A Install and replace windows and doors CPCCCA3012A Frame and fit wet area fixtures CPCCCA3013A Install lining, panelling and moudling CPCCCA3014A Construct bulkheads CPCCCA3015A Assemble partitions CPCCCA3016A Construct timber external stairs CPCCCA3017B Install exterior cladding DELIVERY METHOD Skills assessment Course Notes and Handouts Certificate III in Carpentry ASSESSMENT: RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: This qualification provides a trade outcome in carpentry, covering work in residential and commercial applications. Occupational titles include carpenters and joiners.the qualification has core unit of competency requirements that cover common skills for the construction industry, as well as a specialist field of work. There are no prerequirements for this qualification. All units will be completed by skills assessment Please contact your state office for more information Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

19 19 Certificate III in Wall and Ceiling Lining (CPC31211) Certificate III in Wall and Ceiling Lining (CPC31211) Certificate III in Wall and Ceiling Lining (CPC31211) CPCCCM1012A Work effectively and sustainably in the construction industry CPCCSP3003A Apply trowelled texture coat finishes CPCCWC2001A Complete penetrations and flashings CPCCWC3001A Install and finish plasterboard and fibre cement sheeting to curved walls and ceilings CPCCWC3003A Install dry wall passive fire-rated systems CPCCCM2007B Use explosive power tools CPCCCA3014A Construct bulkheads CPCCCA3015A Assemble partitions CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCCM2010B Work safely at heights CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry CPCCPB3001A Fix standard plasterboard wall sheets CPCCPB3002A Fix standard plasterboard ceiling sheets CPCCPB3003A Fix battens CPCCPB3004A Fix wet sheet areas CPCCPB3005A Fix ceiling sheets to external protected areas CPCCPB3006A Fix fibre cement board CPCCPB3007A Apply levels of finish standards to planning and inspection of own work CPCCPB3008A Mix plastering compounds CPCCPB3009A Finish plasterboard joins manually CPCCPB3010A Manually sand plaster work CPCCPB3011A Finish category 1 and 2 wet areas CPCCPB3012A Cut and fix paper-faced cornices DELIVERY METHOD Skills assessment Course Notes and Handouts Certificate III in Wall and Ceiling Lining ASSESSMENT: This qualification provides a trade outcome in wall and ceiling lining. Occupational titles may include wall and ceiling liner. The qualification has core unit of competency requirements that cover common skills for the construction industry, as well as two specialist fields of work. There are no prerequirements for this qualification. All units will be completed by skills assessment RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

20 Course Guides Building and Construction Certificate III in Construction Waterproofing (CPC31411) Certificate III in Construction Waterproofing (CPC31411) Certificate III in Construction Waterproofing (CPC31411) CPCCCM1012A Work effectively and sustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry CPCCWP2001A Handle waterproofing materials CPCCWP2002A Use waterproofing tools and equipment CPCCWP2003A Prepare for construction waterproofing process CPCCWP2004A Prepare surfaces for waterproofing application CPCCWP3001A Apply waterproofing process to below ground level wet areas CPCCWP3002A Apply waterproofing process to internal wet areas CPCCWP3003A Apply waterproofing process to external wet areas CPCCWP3004A Apply waterproofing remedial processes CPCCCA3012A Frame and fit wet area fixtures CPCCCM2007B Use explosive power tools CPCCCM2008B Erect and dismantle restricted height scaffolding CPCCCM2009A Carry out basic demolition CPCCCM2010B Work safely at heights This qualification provides a trade outcome in waterproofing for the residential and commercial construction industry. Occupational titles include waterproofer.the qualification has core unit of competency requirements that cover common skills for the construction industry, as well as two specialist fields of work. ACT, QLD, VIC, NSW DELIVERY METHOD Skills assessment Refreshments Course Notes and Handouts Certificate III in Construction Waterproofing ASSESSMENT: There are no prerequirements for this qualification. All units will be completed by skills assessment Please contact your regional office for more information RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

21 21 Certificate III in Concreting (CPC30311) Certificate III in Concreting (CPC30311) Certificate III in Concreting (CPC30311) CPCCCM1012A Work effectively and sustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCCM2006B Apply basic levelling procedures CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry RIICCM210D Install trench support CPCCCO2011A Handle concreting materials CPCCCO2012A Use concreting tools and equipment CPCCCO3021A Place concrete CPCCCO3022A Finish concrete CPCCCO3023A Cure concrete CPCCCO3026A Carry out repair and rectification of concrete CPCCCO3032A Conduct concrete boom delivery operations CPCCCA3001A Carry out general demolition of minor building structures CPCCCM2008B Erect and dismantle restricted height scaffolding CPCCSF2004A Place and fix reinforcement materials Skills Assessment Refreshments Course Notes and Handouts Certificate III in Concreting RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: This qualification provides a trade outcome in concreting operations for residential and commercial construction work. Occupational titles may include: Concreter Concrete pump operator. The qualification has core unit of competency requirements that cover common skills for the construction industry, as well as a specialist field of work. The construction industry strongly affirms that training and assessment leading to recognition of skills must be undertaken in a real or very closely simulated workplace environment and this qualification requires all units of competency to be delivered in this context. Completion of the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (ASCC 2007) is required before entering a construction work site. Achievement of unit CPCCOHS1001A covers this requirement. There are no prerequirements for this qualification. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

22 Course Guides Building and Construction Certificate Course III Outline in Painting and Decorating (CPC30611) Certificate III in Painting and Decorating (CPC30611) Certificate III in Painting and Decorating (CPC30611) CPCCCM1012A Work effectively and sustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCCM2003B Calculate and cost construction work CPCCCM2010B Work safely at heights CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry CPCCCM3001C Operate elevated work platforms CPCCPB3026B Erect and maintain trestle and plank systems CPCCPD2011A Handle painting and decorating materials CPCCPD2012A Use painting and decorating tools and equipment CPCCPD2013A Remove and replace doors and door and window components CPCCPD3021A Prepare surfaces for painting CPCCCM2008B Erect and dismantle restricted height scaffolding CPCCPD3022A Apply paint by brush and roller CPCCPD3023A Apply texture coat paint finishes by brush, roller and spray CPCCPD3024A Apply paint by spray CPCCPD3025A Match specified paint colour CPCCPD3026A Apply stains and clear timber finishes CPCCPD3027A Apply wallpaper CPCCPD3028A Apply decorative paint finishes CPCCPD3031A Implement safe lead paint and asbestos work practices in the painting industry CPCCPD3029A Remove graffiti and apply protective coatings CPCCPD3030B Apply protective paint coating systems CPCCPD3032A Apply advanced wallpaper techniques CPCCPD3034A Apply advanced decorative paint finishes ACT, QLD, VIC, NSW Skills Assessment Refreshments Course Notes and Handouts Certificate III in Painting and Decorating ASSESSMENT: RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: This qualification provides a trade outcome in painting and decorating for residential and commercial construction work. Occupational titles may include: Painter and Decorator. The qualification has core unit of competency requirements that cover common skills for the construction industry, as well as two specialist fields of work. The construction industry strongly affirms that training and assessment leading to recognition of skills must be undertaken in a real or very closely simulated workplace environment and this qualification requires all units of competency to be delivered in this context. Completion of the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (ASCC 2007) is required before entering a construction work site. Achievement of unit CPCCOHS1001A covers this requirement. There are no prerequirements for this qualification. All units will be completed by skills assessment Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

23 23 Certificate III in Wall and Floor Tiling (CPC31311) Certificate III in Wall and Floor Tiling (CPC31311) Certificate III in Wall and Floor Tiling (CPC31311) CPCCCM1012A Work effectively and sustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCCM2006B Apply basic levelling procedures CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry CPCCWF2001A Handle wall and floor tiling materials CPCCWF2002A Use wall and floor tiling tools and equipment CPCCWF3001A Prepare surfaces for tiling application CPCCWF3002A Fix floor tiles CPCCWF3003A Fix wall tiles CPCCWF3004A Repair wall and floor tiles CPCCWF3006A Carry out mosaic tiling CPCCWF3007A Tile curved surfaces CPCCWP3002A Apply waterproofing process to internal wet areas CPCCWF3005A Carry out decorative tiling CPCCCO2013A Carry out concreting to simple forms CPCCWF3008A Tile domestic pools and spas This qualification provides a trade outcome in wall and floor tiling for residential and commercial construction work. Occupational titles may include: Tiler Wall and floor tiler ACT, QLD, VIC, NSW Skills Assessment Refreshments Course Notes and Handouts Certificate III in Wall and Floor Tiling The qualification has core unit of competency requirements that cover common skills for the construction industry, as well as a specialist field of work. The construction industry strongly affirms that training and assessment leading to recognition of skills must be undertaken in a real or very closely simulated workplace environment and this qualification requires all units of competency to be delivered in this context. Completion of the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (ASCC 2007) is required before entering a construction work site. Achievement of unit CPCCOHS1001A covers this requirement. ASSESSMENT: RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: There are no prerequirements for this qualification. All units will be completed by skills assessment Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

24 Course Guides Building and Construction Certificate Course III Outline in Roof Plumbing (CPC32612) Certificate III in Roof Plumbing (CPC32612) Certificate III in Roof Plumbing (CPC32612) CPCCCM2008B Erect and dismantle restricted height scaffolding CPCCCM2010B Work safely at heights CPCCCM3001C Operate elevated work platforms CPCPCM2039A Carry out interactive workplace communication CPCPCM2040A Read plans and calculate plumbing quantities CPCPCM2041A Work effectively in the plumbing and services sector CPCPCM2043A Carry out WHS requirements CPCPCM2045A Handle and store plumbing materials CPCPCM2046A Use plumbing hand and power tools CPCPCM2047A Carry out levelling CPCPCM2048A Cut and join sheet metal CPCPCM2050A Mark out materials CPCPCM2055A Work safely on roofs CPCPCM3021A Flash penetrations through roofs and walls CPCPRF2022A Select and install roof sheeting and wall cladding CPCPRF3021A Receive roofing materials CPCPRF3022A Fabricate and install roof drainage components CPCPRF3023A Fabricate and install external flashings CPCPRF3024A Install roof components CPCPRF3025A Install roof coverings to curved roof structures CPCPRF3026A Install composite roof systems HLTAID002 Provide basic emergency life support CPCPCM2054A Carry out simple concreting and rendering CPCPDR2024A Install stormwater and sub-soil drainage systems CPCPRF2024A Fabricate roof coverings for curved structures This qualification provides a trade outcome in roof plumbing. Occupational titles may include: Roof Plumber The qualification has core and elective unit of competency requirements that cover some common skills for the plumbing industry, as well as roof plumbing specialist units of competency. The plumbing industry strongly affirms that training and assessment leading to recognition of skills must be undertaken in a real or very closely simulated workplace environment and this qualification requires all units of competency to be delivered in this context. Completion of the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (ASCC 2007) is required before entering a construction work site. Achievement of unit CPCCOHS1001A covers this requirement. ACT, QLD, VIC, NSW Skills Assessment Refreshments Course Notes and Handouts Certificate III in Roof Plumbing ASSESSMENT: RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: There are no prerequirements for this qualification. All units will be completed by skills assessment Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

25 25 Certificate II in Construction (CPC20112) Certificate II in Construction (CPC20112) Certificate II in Construction (CPC20112) CPCCCM1012A Work effectively and sustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCCM2005B Use construction tools and equipment CPCCCM2006B Apply basic levelling procedures CPCCCM2010B Work safely at heights CPCCCO2013A Carry out concreting to simple forms CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry CPCCCM2002A Carry out excavation CPCCCM2009A Carry out basic demolition CPCCSF2004A Place and fix reinforcement materials RIICCM210D Install trench support BSBSMB406A Manage small business finances This qualification provides an occupational outcome and a range of support tasks applicable to a majority of construction work sites. Occupational titles may include: Builder's Labourer The qualification has core units of competency that are required in many Certificate III qualifications. The elective options are structured to allow choice from a range of units aligned at Certificate III level and in total could provide meaningful credit in a construction industry Australian Apprenticeship. The construction industry strongly affirms that training and assessment leading to recognition of skills must be undertaken in a real or very closely simulated workplace environment and this qualification requires all units of competency to be delivered in this context. Completion of the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (ASCC 2007) is required before entering a construction work site. Achievement of unit CPCCOHS1001A covers this requirement. 16 sessions, 3 hours per session ACT, QLD, VIC, NSW Skills Assessment Refreshments Course Notes and Handouts Certificate II in Construction ASSESSMENT: RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: There are no prerequirements for this qualification. All units will be completed by skills assessment Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

26 Course Guides Building and Construction Certificate Course I Outline in Construction (CPC10111) Certificate I in Construction (CPC10111) Certificate I in Construction (CPC10111) CPCCCM1012A Work effectively and sustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM2001A Read and interpret plans and specifications CPCCCM2005B Use construction tools and equipment CPCCOHS1001A Work safely in the construction industry CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry CPCCVE1011A Undertake a basic construction project CPCCCM1011A Undertake basic estimation and costing CPCCCM1015A Carry out measurements and calculations CPCCCM2006B Apply basic levelling procedures This qualification provides an introduction to the construction industry, its culture, occupations, job roles and workplace expectations. The units of competency cover essential work health and safety requirements, the industrial and work organisation structure, communication skills, work planning, and basic use of tools and materials. The qualification is built around a basic construction project unit that integrates the skills and embeds the facets of employability skills in context. The qualification is suited to VET in Schools programs or learners with no previous connection to the construction industry or relevant employment history. There are no specific job outcomes to this qualification, but the skills achieved will assist in successfully undertaking a Certificate II pre-vocational program or job outcome qualification, or will facilitate entry into an Australian Apprenticeship. The unit CPCCOHS1001A Work safely in the construction industry is designed to meet OHS regulatory authority requirements for OHS induction and must be achieved before access to any building and construction work site. The construction industry strongly affirms that training and assessment leading to recognition of skills must be undertaken in a real or very closely simulated workplace environment and this qualification requires all units of competency to be delivered in this context. A substantial period of work placement is recommended to ensure the unit outcomes are met. 12 sessions, 3 hours sessions TRAINING LOCATION Refreshments Course Notes and Handouts Accredited certificate on successful completion Certificate I in Construction RIGHTS AND OBLIGATIONS: There are no prerequirements for this qualification. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

27 27 Asbestos Awareness Asbestos Awareness Asbestos Awareness OBJECTIVES: The aim of the course to satisfy the regulatory requirements of the Building Act. The course is designed to meet the needs of trades people, services workers, builders, building certifiers and community members. The Asbestos Awareness training is aimed at increasing employers and employees understanding of their duties and where there is cause for concern when it comes to asbestos in the workplace. Most people are emotive about asbestos and fail to understand that asbestos is a risk to health when asbestos fibres become airborne and are then inhaled. There is a general duty of care on employers to ensure the health, safety and welfare of all employees, visitors, contractors and others in the workplace. It is the employer s responsibility to ensure that all reasonably practicable measures have been taken to control risks against all possible injuries arising from asbestos in the workplace. One of the key elements of CTI s course is to explain how the law applies to asbestos and its management in the workplace. In other words how to comply with legislation to maintain a safe and healthy workplace. The main objective of the Asbestos Awareness course is to cover the following topics: What is asbestos? Asbestos health risks Asbestos legislation Identifying asbestos in the workplace Asbestos registers and priority risk assessments Asbestos control and maintenance Emergency procedures 4 hours per session Course Notes and Handouts Certificate of Attendence OUTCOMES: ASSESSMENT: RIGHTS AND OBLIGATIONS: TRAINING LOCATIONS: All course participants will receive information booklets to complement their understanding of the course matter and a Certificate of Attendance will be issued on successful completion of the course. There are no prerequirements for this qualification. All units will be completed by skills assessment Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

28 Course Guides Building and Construction Electrical Awareness Electrical Awareness: CPCCCM3003A Work Safely around Power Sources, Services and Assets Work Safely around Power Sources, Services and Assets (CPCCCM3003A) OBJECTIVES: OUTCOMES: This unit of competency specifies the outcomes required to work with or operate plant in or around close proximity of power sources, services and assets for the general safety of personnel and equipment. It includes all occupational areas that may require working near electricity. There is a general duty of care on employers to ensure the health, safety and welfare of all employees, visitors, contractors and others in the workplace. It is the employer s responsibility to ensure that all reasonably practicable measures have been taken to control risks against all possible injuries arising from working with (or near) electricity. The main objectives of the course is to train participants about the following topics: Carry out legal requirements Identify and control risk Perform electric shock first aid Understand signage Identify sources of electric supply Select approved cables and switches All course participants will receive information booklets to complement their understanding of the course matter and a Statement of Attainment will be issued on successful completion of the course. There are no entry requirements for this course. 6.5 hours per session Course Notes and Handouts Statement of Attainment Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

29 29 Height Safety Management Height Safety Management Height Safety Management This course meets the training and competency requirements as outlined in the AS/NZS :2009 Industrial fall-arrest systems and devices (selection, use and maintenance). The units in this course specify the outcomes required to supervise, inspect and manage height safety equipment and its use. They address the four requirements of the standard: Height Safety Operator Operators shall be assessed as competent if they can demonstrate competency to perform harness based work under a height safety supervisor. In addition, they can demonstrate their ability to work under supervision, taking into account the type of work to be conducted, the structure on which they work, the fall protection equipment they are to use and first response rescue methods. Height Safety Supervisor Supervisors shall be assessed as competent if they can demonstrate competency in accounting for the type of work to be conducted, the structures they work on, the fall protection equipment they are to use and first response rescue methods. In addition, they can demonstrate their ability to work unsupervised, to supervise on the job, entry level and other operators when performing harness work at heights and participate in first response rescue. Height Safety Equipment Inspector Equipment inspectors shall be trained and assessed in height safety theory. In addition, they are required to identify and assess all defects that may occur on any equipment they may be required to inspect. This includes application of manufacturers recommendations where they exist for particular types of equipment. Height Safety Manager Height safety managers shall be assessed on the basis of being responsible for the management and administration of people performing harnessbased work at heights; designing infrastructure upon which people may be exposed to a fall from height risk or equipment that may be used while working at heights; deciding on the suitability of equipment when purchasing or specifying for purchase, equipment that may be required for use in areas where fall from height risks exist; or participate in safe work practice development for harness based work at heights. 4 hours per session Course Notes and Handouts Certificate of Attendence OUTCOMES: Participants receive a Certificate of Attendance upon successful completion of the course for: 1. Height Safety Operator 2. Height Safety Supervisor 3. Height Safety Equipment Inspector 4. Height Safety Manager Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

30 Course Guides Building and Construction Height Safety Theory Height Safety Theory CPCCCM2010B Work Safely at Heights Work Safely at Heights (CPCCCM2010B) UNIT OF OBJECTIVES: CPCCCM2010B Work Safely at Heights This unit of competency specifies the outcomes required to work safely on construction sites where the work activity involves working above 1.5 metres from ground level and where fall protection measures are required. Construction work is undertaken on domestic and commercial work sites within new construction, renovation or refurbishment, and maintenance. The main objectives of the course is to train participants about the following topics: Carry out legal requirements Identify and control risk Identify, select and maintain height safety equipment Effective use of height safety equipment Knowledge of emergency procedures 6.5 hours per session Course Notes and Handouts Statement of Attainment OUTCOMES: All course participants will receive information booklets to complement their understanding of the course matter and a Statement of Attainment will be issued on successful completion of the course. CPCCOHS2001A - Apply OHS requirements, policies and procedures in the construction industry Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

31 31 Incident Investigation: BSBWHS505A Investigate WHS Incidents Incident Investigation (BSBWHS505A) Investigate WHS Incidents (BSBWHS505A) This unit describes the performance outcomes, skills and knowledge required to plan, conduct and report on investigations of work health andsafety (WHS) incidents that have resulted in, or have the potential to result in, injury or damage. It covers conducting an initial assessment of the situation; establishing the scope and legal parameters of the investigation; conducting a systematic analysis to identify underlying causes and actions for prevention; and reporting on the outcomes of the investigation appropriate to the potential severity of the incident, which may include accessing specialist expertise. This unit applies to individuals required to investigate incidents for prevention. The unit applies to people who work in a range of WHS roles across all industries and who apply a substantial knowledge base and well-developed skills in a wide variety of WHS contexts. There are no prerequisites for this course 6.5 hours per session Course Notes and Handouts. OUTCOMES: All course participants will receive information booklets to complement their understanding of the course matter and a Statement of Attainment will be issued on successful completion of the course. Statement of Attainment Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

32 Course Guides Building and Construction Manual Handling Manual Handling: CPCCCM2004A Handle Construction Materials Handle Construction Materials (CPCCCM2004A) UNIT OF OBJECTIVES: OUTCOMES: PREREQUISITES: CPCCCM2004A Handle Construction Materials This unit of competency specifies the outcomes required to safely manually handle, store and apply environmental management principles associated with construction materials and components. It includes preparing material for mechanical handling. There is a general duty of care on employers to ensure the health, safety and welfare of all employees, visitors, contractors and others in the workplace. It is the employer s responsibility to ensure that all reasonably practicable measures have been taken to control risks against all possible injuries arising from manual handling. The main objectives of the course is to train participants about the following topics: Carry out legal requirements Perform manual handling correctly Identify and control risk Estimate weight Select mechanical aids All course participants will receive information booklets to complement their understanding of the course matter and a Statement of Attainment will be issued on successful completion of the course. There are no entry requirements for this course. 4 hours per session Course Notes and Handouts Statement of Attainment Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

33 33 National Construction Induction: CPCCOHS1001A Work Safely in the Construction Industry National Construction Induction (CPCCOHS1001A) Work Safely in the Construction Industry (CPCCOHS1001A) OBJECTIVES: OUTCOMES: National Construction Induction training (CPCCOHS1001A Work Safely in the Construction Industry) is a mandatory requirement under the law for all persons wishing to carry out construction type work. It allows persons doing the course to develop basic skills and knowledge in relation to risk management and relevant Workplace Health & Safety obligations and requirements. There is a general duty of care on employers to ensure the health, safety and welfare of all employees, visitors, contractors and others in the workplace. It is the employer s responsibility to ensure that all reasonably practicable measures have been taken to control risks against all possible injuries arising from working within the construction industry. The main objectives of the course is to train participants about the following topics: Identify hazards and assess risks Identify hazardous materials and other hazards on work sites Plan and prepare for safe work practices Apply safe work practices Follow emergency procedures All course participants will receive information booklets to complement their understanding of the course matter and a Statement of Attainment will be issued on successful completion of the course, which will enable participants to commence work immediately. In addition, a white card is produced and distributed by the Office of Regulatory Services within 10 working days. 6 hours per session Course Notes and Handouts Statement of Attainment There are no entry requirements for this course. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

34 Course Guides Business Services Advanced Course Diploma Outline of Management (BSB60407) Advanced Diploma of Management (BSB60407) Advanced Diploma of Management (BSB60407) BSBINN601B Manage organisational change BSBMGT605B Provide leadership across the organisation BSBMGT616A Develop and implement strategic plans BSBCCO604B Develop and maintain a service level strategy BSBCOM603C Plan and establish compliance management systems BSBFIM601A Manage finances BSBMGT608C Manage innovation and continuous improvement BSBMGT617A Develop and implement a business plan 9 sessions, 3 hours per session ASSESSMENT: RIGHTS AND OBLIGATIONS: This qualification reflects the role of individuals who have senior or managerial responsibilities. They may oversee the work of others or have specialised roles where they do not supervise others but provide strategic leadership. Job roles Area Manager Department Manager Regional Manager. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. Course Notes and Handouts. Advanced Diploma of Management Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

35 35 Advanced Diploma of Project Management (BSB60707) Advanced Diploma of Project Management (BSB60707) Advanced Diploma of Project Management (BSB60707) ASSESSMENT: BSBPMG601A Direct the integration of projects BSBPMG602A Direct the scope of a project program BSBPMG603A Direct the time management of a project program BSBPMG604A Direct the cost management of a project program BSBPMG605A Direct quality management of a project program BSBPMG606A Direct human resources management of a project program BSBPMG607A Direct communications management of a project program BSBPMG608A Direct risk management of a project program BSBPMG609A Direct procurement and contracting for a project program This qualification reflects the role of individuals who analyse, design and execute judgements using wide-ranging technical, creative, conceptual or managerial competencies. Their knowledge base may be specialised or broad. These individuals are often accountable for group outcomes. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 10 sessions, 3 hour sessions Course Notes and Handouts. RIGHTS AND OBLIGATIONS: Advanced Diploma of Project Management Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

36 Course Guides Business Services Diploma Course of Outline Business Administration (BSB50407) Diploma of Business Administration (BSB50407) Diploma of Business Administration (BSB50407) ASSESSMENT: BSBFIM502A Manage Payroll BSBADM502B Manage Meetings BSBADM504B Plan or Review Administrative Systems BSBADM506B Manage Business Document Design and Development BSBPMG522A Undertake Project Work BSBCUS501C Manage Quality Customer Service BSBMGT502B Manage People Performance BSBWOR501B Manage Personal Work Priorities and Professional Development This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 10 sessions, 3 hours per session Course Notes and Handouts. RIGHTS AND OBLIGATIONS: Diploma of Business Administration Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

37 37 Diploma of Management (BSB51107) Diploma of Management (BSB51107) Diploma of Management (BSB51107) ASSESSMENT: RIGHTS & OBLIGATIONS: BSBCUS501C Manage Quality Customer Service BSBMGT515A Manage Operational Plan BSBMGT516C Facilitate continuous improvement BSBMGT502B Manage People Performance BSBWHS501A Ensure a Safe Workplace BSBPMG522A Undertake Project Work BSBWOR501B Manage Personal Work Priorities and Professional Development BSBWOR502B Ensure Team Effectiveness This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 9 sessions, 3 hours per session Course Notes and Handouts. Diploma of Management Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

38 Course Guides Business Services Diploma of Project Management (BSB51413) Diploma of Project Management (BSB51413) Diploma of Project Management (BSB51413) BSBPMG511A Manage project scope BSBPMG512A Manage project time BSBPMG513A Manage project quality BSBPMG514A Manage project cost BSBPMG515A Manage project human resources BSBPMG516A Manage project information and communication BSBPMG517A Manage project risk BSBPMG521A Manage project integration BSBPMG518A Manage project procurement BSBPMG519A Manage project stakeholder engagement BSBPMG520A Manage project governance BSBWHS506A Contribute to developing, implementing and maintaining WHS management systems 13 sessions, 3 hours per session Course Notes and Handouts. This qualification reflects the role of individuals who apply project management skills and knowledge. They may manage projects in a variety of contexts, across a number of industry sectors. They have project leadership and management roles and are responsible for achieving project objectives. They possess a sound theoretical knowledge base and use a range of specialised, technical and managerial competencies to initiate, plan, execute and evaluate their own work and/or the work of others. Job Roles: Project manager (generic) Project manager (industry specific) Project leader Project team leader Project contract manager Project vendor manager. Diploma of Project Management ASSESSMENT: There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. RIGHTS AND OBLIGATIONS: Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

39 39 Diploma of Business (BSB50207) Diploma of Business (BSB50207) Diploma of Business (BSB50207) ASSESSMENT: BSBADM502B Manage meetings BSBADM504B Plan or review administration systems BSBHRM501B Manage human resources services BSBHRM506A Manage recruitment, selection and induction processes BSBFIM501A Manage budgets and financial plans BSBMGT403A Implement continuous improvement BSBPMG522A Undertake project work BSBMKG412A Conduct e-marketing communications This qualification reflects the role of individuals with substantial experience in a range of settings who are seeking to further develop their skills across a wide range of business functions. This qualification is also suited to the needs of individuals with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities. Job roles Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Executive Officer Program Consultant Program Coordinator There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 9 sessions, 3 hours per session Course Notes and Handouts. Diploma of Business RIGHTS AND OBLIGATIONS: Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

40 Course Guides Business Services Certificate IV in Business Administration (BSB40507) Certificate IV in Business Administration (BSB40507) Certificate IV in Business Administration (BSB40507) ASSESSMENT: RIGHTS AND OBLIGATIONS: BSBADM401B Produce Complex Texts from Shorthand Notes BSBADM405B Organise Meetings BSBINM401A Implement Workplace Information System BSBITU401A Design and Develop Complex Text Documents BSBITU402A Develop and Use Complex Spreadsheets BSBWRT401A Write Complex Documents BSBCUS402B Address Customer Needs BSBADM407B Administer Projects BSBCMM401A Make a Presentation BSBSUS301A Implement and Monitor Environmentally Sustainable Work Practices This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 11 sessions, 3 hour per session Course Notes and Handouts. Certificate IV in Business Administration Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

41 41 Certificate IV in Project Management Practice (BSB41513) Certificate IV in Project Management (BSB41513) Certificate IV in Project Management Practice (BSB41513) BSBPMG409A BSBPMG410A BSBPMG411A BSBPMG412A BSBPMG413A BSBPMG414A BSBPMG415A BSBPMG416A BSBPMG418A Apply project scope-management techniques Apply project time-management techniques Apply project quality-management techniques Apply project cost-management techniques Apply project human resources management approaches Apply project information management and communications techniques Apply project risk-management techniques Apply project procurement procedures Apply project stakeholder engagement techniques This qualification reflects the role of individuals who identify and apply project management skills and knowledge in a wide variety of contexts. They may be members of a project team but with no direct responsibility for the overall project outcomes. They support project operations in one or more roles and under direction may also use project tools and methodologies selectively to support organisational or business activities. They take responsibility for their own outputs in terms of organisational and project quality requirements, and may have limited responsibility for the output of others. Job roles: Communications liaison Contracts officer Estimator and scheduler Project administrator Project analyst Project assistant Project coordinator Project officer Project records officer Project support Project team member Quality officer Small business operator 10 sessions, 3 hours per session Course Notes and Handouts. Certificate IV in Project Management Practice ASSESSMENT: There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. RIGHTS AND OBLIGATIONS: Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

42 Course Guides Business Services Certificate IV in Frontline Management (BSB40812) Certificate IV in Frontline Management (BSB40812) Certificate IV in Frontline Management (BSB40812) ASSESSMENT: BSBMGT401A Show leadership in the workplace BSBMGT402A Implement operational plan BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements BSBWOR402A Promote team effectiveness BSBCUS403B Implement customer service standards BSBFIM501A Manage budgets and Financial Plans BSBINM401A Implement workplace information system BSBMGT403A Implement continuous improvement BSBPMG522A Undertake project work BSBREL402A Build client relationships and business networks This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. Job roles Coordinator Leading Hand Supervisor Team Leader There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 11 sessions, 3 hours per session Course Notes and Handouts. Certificate IV in Frontline Management RIGHTS AND OBLIGATIONS: Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

43 43 Introduction to Project Management Introduction to Project Management Introduction to Project Management This course is an introduction to Project Management. The discipline of managing all the different resources and aspects of the project in such a way that the resources will deliver all the output that is required to complete the project within the defined scope, time, and cost constraints. These are agreed upon in the project initiation stage and by the time the project begins all stakeholders and team members will have a clear understanding and acceptance of the process, methodology and expected outcomes. A good project manager utilises a formal process that can be audited and used as a blue print for the project, and this is achieved by employing a project management methodology. The course will show how a project is generally initiated by a perceived need in an organisation. Being a one off undertaking, it will have a start and an end. It will also have constraints of budgets, time and resources and involves a purpose built team. Project teams are made up of many different team members, for example, end users/customers (of a product or service), representatives from Information Technology (IT), a project leader, business analysts, trainers, the project sponsor and other stakeholders. There are no entry requirements for this qualification. 4 hours Course Notes and Handouts. Certificate of Attendence ASSESSMENT: RIGHTS AND OBLIGATIONS: All units within the course have assessment activities, with set due dates for completion. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

44 Course Guides Business Services PRINCE 2 Foundation Prince2 Foundation Prince2 Foundation ASSESSMENT: HOW TO BOOK: REFUND POLICY: This course, the PRINCE2 Foundation qualification covers the basic methodology and terminology of PRINCE2 Participants will gain knowledge of PRINCE2 (an acronym for PRojects IN Controlled Environments) and how it is a de facto process-based method for effective project management. Used extensively by the UK Government, PRINCE2 is also widely recognised and used in the private sector, both in the UK, internationally and now in Australia. The PRINCE2 method is in the public domain, and offers non-proprietorial best practice guidance on project management. Using PRINCE2 provides you with greater control of resources, and the ability to manage business and project risk more effectively. This training course will benefit Individuals seeking leading project management skills and greater employment prospects, Project Managers, Directors of projects, and project management organisations. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. Contact your regional office for more information. 2 sessions, 6 hours per session Course Notes and Handouts. Certificate of Attendence Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

45 45 PRINCE 2 Practitoner Prince2 Practitioner Prince2 Practitioner ASSESSMENT: RIGHTS AND OBLIGATIONS: This course, the PRINCE2 Practitioner is suitable for those managing projects within a PRINCE2 environment The PRINCE2 Practitioner qualification will teach you to apply PRINCE2 to the running and managing of a project within an environment supporting PRINCE2. On successful completion of the course, you will be able to apply PRINCE2 to address the needs and problems of a specific project scenario. You will have a comprehensive knowledge of the relationships between the PRINCE2 principles, themes and processes and PRINCE2 products and will understand these elements. In order to take the PRINCE2 Practitioner exam you must be a PRINCE2 Foundation qualification holder. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 3 sessions, 6 hours per session Course Notes and Handouts. Certificate of Attendence Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

46 Course Guides Hospitality Participate Safe Food Handling Practices (SITXFSA201) Participate in safe food handling practices (SITXFSA201) Participate in safe food handling practices (SITXFSA201) SITXFSA201 - Participate in safe food handling practices This unit describes the performance outcomes, skills and knowledge required to handle food safely during the storage, preparation, display, service and disposal of food. It requires the ability to follow predetermined procedures as outlined in a food safety program. This unit applies to all tourism, hospitality and catering organisations with permanent or temporary kitchen premises or smaller food preparation areas. This includes restaurants, cafes, clubs, hotels, tour operators, attractions, function, event, exhibition and conference caterers, educational institutions, aged care facilities, correctional centres, hospitals, defence forces, cafeterias, kiosks, canteens, fast food outlets, residential caterers, in flight and other transport caterers. Safe food handling practices are based on an organisation s individual food safety program. The program would normally be based on the Hazard Analysis and Critical Control Points (HACCP) method, but this unit can apply to other food safety systems. It applies to food handlers who directly handle food. People at many levels use this skill in the workplace during the course of their daily activities, including cooks, chefs, caterers, kitchen hands and food and beverage attendants. Food handlers must comply with the requirements contained within the Australia New Zealand Food Standards (ANZFS) Code (the Code). In some states and territories businesses are required to designate a food safety supervisor who is required to be certified as competent in this unit through a registered training organisation. 3 hours per session Course Notes and Handouts. Accredited Certificate There are no prerequirements for this qualification. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

47 47 Use Hygenic Practices for food and Safety (SITXFSA101) Use hygienic practices for food safety (SITXFSA101) Use hygienic practices for food safety (SITXFSA101) SITXFSA101 Use hygienic practices for food safety This unit describes the performance outcomes, skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses. It requires the ability to follow predetermined organisational procedures and to identify and control food hazards. This unit applies to all tourism, hospitality and catering organisations with permanent or temporary kitchen premises or smaller food preparation or bar areas. This includes restaurants, cafes, clubs, hotels, bars, tour operators, attractions, function, event, exhibition and conference caterers, educational institutions, aged care facilities, correctional centres, hospitals, defence forces, cafeterias, kiosks, canteens, fast food outlets, residential caterers, in flight and other transport caterers. It applies to food handlers which can be any person who directly handles food or food contact surfaces food such as cutlery, plates and bowls. People at many levels use this skill in the workplace during the course of their daily activities, including cooks, chefs, caterers, kitchen stewards, kitchen hands, bar and food and beverage attendants and sometimes room attendants and front office staff. Food handlers must comply with the requirements contained within the Australia New Zealand Food Standards (ANZFS) Code (the Code). In some states and territories businesses are required to designate a food safety supervisor who is required to be certified as competent in this unit through a registered training organisation. 3 hours per session Course Notes and Handouts. Accredited Certificate There are no prerequirements for this qualification. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

48 Course Guides Hospitality Responsible Service of Alcohol (SITHFAB201) Provide Responsible Service of Alcohol: SITHFAB201A Provide Responsible Service of Alcohol Provide Responsible Service of Alcohol (SITHFAB201) SITHFAB201 - Provide responsible service of alcohol This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol. Responsible practices must be undertaken wherever alcohol is served and sold, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is served and sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries. This unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licenced premises.those selling and serving alcohol may include food and beverage attendants; retail liquor sales persons; winery, brewery and distillery cellar door staff and supplier sales representatives. It also applies to security staff who monitor customer behavior and to the licencee who is ultimately responsible for RSA management. The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol. Certification requirements differ across states and territories. In most cases all people involved in the sale, service and promotional service of alcohol in licenced premises must be certified in this unit. This can include the licencee and security staff. This unit covers the Responsible Service of Alcohol (RSA) skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases after completion of this unit, state and territory liquor authorities require candidates to completea bridging course to address these specific differences. Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors. Please refer to Course Brochure for more information Course Notes and Handouts. Statement of Attainment OUTCOMES: HOW TO BOOK: Upon successful completion of this course learners will be eligible to be deemed competent to be able to responsibly serve alcohol in a licensed premise. A Statement of Attainment will be issued on successful completion of the course. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

49 49 Provide Responsible Gambling Services (SITHGAM201) Responsible Conduct of Gambling (RCG): SITHGAM201 Provide Responsible Gambling Services Provide Responsible Gambling Services (SITHGAM201) SITHGAM201 - Provide responsible gambling services This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and information to customers who require assistance with their problem gambling. Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area andis provided in a range of venues such as hotels, motels, clubs, pubs and casinos. Gambling is defined as the staking of money on uncertain events driven by chance. The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry. Hospitality venues operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They also cover the full range of gaming activities, including the operation of gaming machines, table games, Keno and lotteries. The responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licencee, gaming supervisors and gaming managers when involved in operational gambling activities. The unit applies equally to frontline operational gambling personnel who operate with a limited level of autonomy and under some supervision and guidance from others. They would operate within the predefined organisational procedures and industry and regulatory authority codes of conduct. Operational job roles would include gaming attendant, table game attendant, croupier and multi-skilled food and beverage attendant. The unit also relates to satisfying the requirements for providing responsible gambling services under state and territory legislation. The terms used to describe this vary across state and territory regulatory bodies and can include Responsible Conduct of Gambling (RCG) and Responsible Service of Gaming or Responsible Service of Gambling (RSG). Those developing training to support this unit must consult the relevant state and territory gaming licensing authority to determine accreditation arrangements for courses, trainers and assessors. Under differing state and territory legislation this is a required certification unit only for certain nominated personnel operating in licensed gambling premises. Please refer to Course Brochure for more information Course Notes and Handouts. Accredited Certificate OUTCOMES: HOW TO BOOK: Upon successful completion of this course learners will be eligible to be deemed competent to provide responsible gambling services, and information to customers who require assistance with their problem gambling. A Statement of Attainment will be issued on successful completion of the course. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

50 Course Guides Information Technology Microsoft Project 2010 Microsoft Project 2010 Essentials Microsoft Project 2010 OUTLINE: This course provides participants with the building blocks required to use Microsoft Project Starting with navigation the course goes on to teach tasks, task scheduling and resource management. Following this participants will learn filters, groups and sorting as well as views and tables. Discuss basic project management concepts and principles; identify project view options, interface components, and Gantt chart elements; create and save a project file; and get help on using Microsoft Project. Create a task list, using both manual and automatic scheduling modes; set durations; modify a task list; establish a Work Breakdown Structure; hide columns; set milestones; and format the Sheet pane and the Gantt chart. Link tasks to establish a project schedule; modify task predecessors; set lag time and lead time; add recurring tasks; work in Network Diagram view; modify task relationships; apply different task types; and set task constraints. Create a base calendar and edit the working time; create a resource pool and a resource calendar; assign resources to tasks; create and apply a task calendar; enter resource costs; and use the Cost table. Work in Calendar view and Resource Form view; add tasks to the Timeline, format the Timeline, and copy the Timeline to other Office applications; work with tables and create tables; and display WBS outline numbers. Apply filters, highlighting, AutoFilters, and custom filters; group tasks and resources; create custom groups; sort tasks and resources; and renumber a sorted task list or resource list. Display the critical path and slack; edit effort-driven schedules to fine-tune a project; and resolve resource conflicts by applying both automatic and manual resource leveling. 46 hours Comprehensive Training Manual Certificate of Attendence Please refer to CTI s Participant Student Manual Information kit CONTENT: GETTING STARTED Project management concepts The Project window Project files The Help window TASKS Creating a task list Modifying a task list The Work Breakdown Structure TASK SCHEDULING Task links Task relationships Task options RESOURCE MANAGEMENT The base calendar Resources and calendars Project costs VIEWS AND TABLES Working with views Working with tables FILTERS, GROUPS, AND SORTING Filters Groups Sorting tasks and resources FINALIZING THE TASK PLAN Finalizing schedules Handling resource conflicts APPENDICES MOS exam objectives map This course will provide participants with the essential knowledge required to use Microsoft Project. In order to successfully complete this course a basic understanding of PC functionality is desirable however no prior knowledge of Microsoft Project is needed. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

51 51 Microsoft Project Server Microsoft Project Server Microsoft Project Server This course is based on Microsoft Project Server which is the server application that provides the business logic for portfolio management, resource management, and collaboration capabilities in the Enterprise Project Management (EPM) Solution. Project Server enables organizations to store project and resource information centrally and consistently. It also integrates with Microsoft Windows SharePoint Services (WSS) for file management and collaboration capabilities, helping team members to work together more effectively. Project Server is fully integrated with WSS. Project Server 2010 is considered by some experts to be a Windows SharePoint Services app. This course also shows ways users can connect to Project Server using Project Professional (desktop program) or Project Web Access (Web portal) to save, retrieve, and interact with Project Server data. Users can also use Microsoft Office Outlook to synchronize their tasks from Project Server and view and report progress on their project tasks from Outlook. 6 hours Refreshments Course Notes and Handouts Accredited certificate upon completiton Certifcate of Attendence Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

52 Course Guides Information Technology Microsoft Course Word Outline Essentials Microsoft Word Essentials Microsoft Word Essentials OUTLINE: CONTENT: Are you looking to gain the fundamental knowledge needed to use Microsoft Word? This course will teach you the building blocks of Microsoft Word Starting with formatting and editing text you will go on to learn how to create and change tables as well as page layout and navigation. Use the elements of the Word window, create and save documents, and use Help. Open and navigate a Word document, zoom in and out on a document, switch views, and use the keyboard and the mouse to select text. Insert and delete text, insert the date and time, insert symbols and special characters, use the Undo and Redo commands, and cut, copy, and paste text. Apply character and paragraph formatting, set tabs to align text, and use AutoFormat. Create and work with tables, add and delete rows and columns, change column width, align tables, and convert tables to text. Use headers and footers, set margins for a document, change page orientation, set text flow options, and add and delete page breaks. Proof a document, use the thesaurus, insert text automatically by using AutoCorrect, find and replace text, print documents, and create static documents. Insert graphics and clip art; move, crop, rotate, and resize graphics; wrap text around graphics; and adjust a graphic?s contrast, brightness, and compression. This course will help students prepare for the Microsoft Office Specialist exam for Word 2010 (exam ). For comprehensive certification training, students should complete the Basic, Intermediate, and Advanced courses for Word GETTING STARTED The Word window New documents Word Help NAVIGATION AND SELECTION TECHNIQUES Document navigation Selection techniques TABLES Creating tables Working with table content Changing the table structure PAGE LAYOUT Headers and footers Margins Page breaks 4 hours Comprehensive Training Manual Lunch Morning and Afternoon Tea Certificate of Attendence Certificate of Attendence EDITING TEXT Working with text Using Undo and Redo Cutting, copying, and pasting text FORMATTING TEXT Character formatting Tab settings Paragraph formatting Paragraph spacing and indents Automatic formatting PROOFING AND PRINTING DOCUMENTS Checking spelling and grammar Using AutoCorrect Finding and replacing text Printing documents PDF and XPS documents GRAPHICS Adding graphics and clip art Working with graphics This course will provide participants with the start point for using Microsoft Word. In order to successfully complete this course a basic understanding of PC functionality is desirable however no prior knowledge of Microsoft Word is needed. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

53 53 Microsoft Excel Essentials Microsoft Project Server Microsoft Excel Essentials Microsoft Excel Essentials Are you looking to gain the fundamental knowledge needed to use Microsoft Excel? This course will teach you the building blocks of Microsoft Excel Attending this course you will learn the Excel environment and entering and editing data as well as modifying a worksheet. This course will then show you how to use functions and the building blocks of formatting worksheets as well as Charts, graphics and screenshots. 4 hours OUTLINE: Start Microsoft Excel and identify the components of the Excel interface; open an Excel workbook; use the Help window; and navigate worksheets. Enter and edit text, values, and formulas; examine the order of operations; insert pictures; use AutoFill; save and update a workbook; and save a workbook as a PDF file. Move and copy data and formulas; use the Office Clipboard; use Paste Link; work with relative and absolute references; and insert and delete ranges, rows, and columns. Use the SUM function, AutoSum, and the AVERAGE, MIN, MAX, COUNT, and COUNTA functions to perform calculations in a worksheet. Format cells, rows, and columns; merge cells; apply color and borders; format numbers; create conditional formats; copy formatting; apply table styles; sort data; and use Find and Replace to update the formatting for specific content. Check spelling; find and replace text and data; preview and print a worksheet; set page orientation and margins; create and format headers and footers; and print gridlines. Create, format, modify, and print charts based on worksheet data; work with various chart elements; and apply chart types and chart styles. Freeze panes and split a worksheet; open and arrange a new window with the current worksheet content; hide and unhide data; set print titles and page breaks to optimize print output; insert different even and odd headers; and manage multiple worksheets. Represent data graphically within cells by applying three forms of conditional formatting (data bars, color scales, and icon sets); insert and modify SmartArt graphics; and insert and modify screenshots. This course will help students prepare for the Microsoft Office Specialist exam for Excel 2010 (exam ). For comprehensive certification training, students should complete the Basic, Intermediate, and Advanced courses for Excel Comprehensive Training Manual Lunch Morning and Afternoon Tea Certificate of Attendence Certificate of Attendence CONTENT: GETTING STARTED Spreadsheet terminology The Excel environment Getting help Navigating a worksheet ENTERING AND EDITING DATA Entering and editing text and values Entering and editing formulas Working with pictures Saving and updating workbooks MODIFYING A WORKSHEET Moving and copying data Moving and copying formulas Absolute and relative references Inserting and deleting ranges, rows, and columns USING FUNCTIONS Entering functions AutoSum Other common functions FORMATTING Text formatting Row and column formatting Number formatting Conditional formatting Additional formatting options PRINTING Preparing to print Page Setup options Printing worksheets CHARTS Chart basics Formatting charts MANAGING LARGE WORKBOOKS Viewing large worksheets Printing large worksheets Working with multiple worksheets GRAPHICS AND SCREENSHOTS Conditional formatting with graphics SmartArt graphics Screenshots This course will provide participants with the start point for using Microsoft Excel. In order to successfully complete this course a basic understanding of PC functionality is desirable however no prior knowledge of Microsoft Excel is needed. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

54 Course Guides Information Technology Microsoft Course Outlook Outline Essentials Microsoft Outlook Essentials Microsoft Outlook Essentials OUTLINE: CONTENT: Are you looking to gain the fundamental knowledge needed to use Microsoft Outlook? This course will teach you the building blocks of Microsoft Outlook Starting with navigation and layout the course goes on to cover s, contacts and calendars. You will then go on to learn how to use tasks as well as schedule and manage meetings. Identify elements of the Outlook environment; use and customize Outlook Today; and use the Outlook Help system. Read, create, and send messages; reply to, format, and check spelling in messages; forward, delete, and restore messages; and work with attachments. Set delivery options for messages; flag messages; request a read receipt; specify settings for controlling junk ; set up Search folders; and print messages. Use the Contacts folder to add, modify, and organize business and personal contacts; customize an electronic business card; create contact groups (distribution lists); and use the People Pane to view contact details. Use the Tasks folder to add, edit, and mark tasks; assign tasks; accept or decline a task request; send an update; and track an assigned task. Use the Calendar to create single and recurring appointments; modify, delete, and restore appointments; add events and holidays to the Calendar; and change Calendar views. Use the Calendar to schedule a meeting; read and respond to meeting requests; reserve resources; manage meeting responses; and update and cancel meetings. This course will help students prepare for the Microsoft Office Specialist exam for Outlook 2010 (exam ). For comprehensive certification training, students should complete the Basic, Intermediate, and Advanced courses for Outlook GETTING STARTED The program window Outlook Today Getting help Reading messages Creating and sending messages Working with messages Handling attachments MANAGEMENT Setting message options Managing junk Using Search folders Printing messages and attachments TASKS Working with tasks Managing tasks APPOINTMENTS AND EVENTS Creating and sending appointments Modifying appointments Working with events Using Calendar views MEETING REQUESTS AND RESPONSES Scheduling meetings Managing meetings 4 hours Comprehensive Training Manual Certificate of Attendence Certificate of Attendence CONTACTS Working with contacts Using contact groups Using the People Pane This course will provide participants with the start point for using Microsoft Outlook. In order to successfully complete this course a basic understanding of PC functionality is desirable however no prior knowledge of Microsoft Outlook is needed. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

55 55 MYOB Essentials MYOB Essentials MYOB Essentials This course is for those who need to acquire and develop skills required to perform all of the basic bookkeeping needs of a business using MYOB Software. It covers learning how to create/set up accounting systems and policies and prepare financial statements to deliver professional bookkeeping services. This course is for people who work in or seeking to work in roles of contract bookkeepers or as employees performing the role of bookkeeper for organisations, performing duties such as: Establishing and maintaining accounting systems Working with Accounts Receivable and Accounts Payable Developing management systems for organisations 3 sessions, 3 hours per session Refreshments Course Notes and Handouts Accredited certificate upon completion Certifcate of Attendence Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

56 Course Guides Training and Education Diploma of Training Design and Development (TAE50211) Diploma of Training Design and Development (Training) (TAE50211) Diploma of Training Design and Development (Training) (TAE50211) TAEASS502B TAEDES501A TAEDES502A TAEDES505A TAETAS501B TAEASS501A TAEASS503A TAEDEL502A TAEPDD501A TAELLN411 Design and develop assessment tools Design and develop learning strategies Design and develop learning resources Evaluate a training program Undertake organisational training needs analysis Provide advanced assessment practice Lead assessment validation processes Provide advanced facilitation practice Maintain and enhance professional practice Address adult language, literacy and numeracy skills This qualification reflects the roles of training developers and instructional designers who are responsible for analysing training needs and designing training solutions and products to meet workplace capability requirements, and evaluating the effectiveness of training programs. They may have a role in providing guidance and advice to trainers and assessors, promoting innovative practices, e.g. e-learning, and in researching and incorporating best practice in training and assessment into training programs and products. 11 sessions, 3 hour sessions Refreshments Course Notes and Handouts Accredited certificate upon completion ASSESSMENT: RIGHTS AND OBLIGATIONS: There are no prerequirements for this qualification. All units within the course have assessment activities, with set due dates for completion. Diploma of Training Design and Development TRAINING LOCATIONS: Cooyong Centre 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

57 57 Diploma of Vocational Education and Training (TAE50111) Diploma of Vocational Education and Training (TAE50111) Diploma of Vocational Education and Training (TAE50111) TAEASS501A Provide advanced assessment practice TAEASS502B Design and develop assessment tools TAEDEL502A Provide advanced facilitation practice TAEDES501A Design and develop learning strategies TAELLN411 Address adult language, literacy and numeracy skills TAEPDD501A Maintain and enhance professional practice TAEASS503A Lead assessment validation processes TAEDES502A Design and develop learning resources TAEDES505A Evaluate a training program TAETAS501B Undertake organisational training needs analysis This qualification reflects the roles of experienced practitioners delivering training and assessment services usually within Registered Training Organisations (RTOs) within the vocational education and training (VET) sector. They may have a role in leading other trainers and assessors and in providing mentoring or advice to new trainers or assessors as well as designing approaches to learning and assessment strategies across a significant area within the RTO. 11 sessions, 3 hours per session Course Notes and Handouts. ASSESSMENT: RIGHTS AND OBLIGATIONS: There are no prerequirements for this qualification. All units within the course have assessment activities, with set due dates for completion. Diploma of Vocational Education and Training Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

58 Course Guides Training and Education Certificate IV in Training and Assessment (TAE40110) Certificate IV in Training and Assessment (TAE40110) Certificate IV in Training and Assessment (TAE40110) ASSESSMENT: TAEASS401B Plan Assessment Activities and Processes TAEASS402B Assess Competence TAEASS403B Participate in Assessment Validation TAEDEL401A Plan, Organise and Deliver Group-Based Learning TAEDEL402A Plan, Organise and Facilitate Learning in the Workplace TAEDES401A Design and Develop Learning Programs TAEDES402A Use Training Packages and Accredited Courses to Meet Client Needs TAEASS502B Design and Develop Assessment Tools TAELLN411 Address Adullt Language, Literacy and Numeracy Skills TAEASS301B Contribute to Assessment This qualification reflects the role of individuals delivering training and assessment services in the vocational education and training (VET) sector. Achievement of this qualification or an equivalent by trainers and assessors is a requirement of the Australian Quality Training Framework Essential Standards for Registration (Standard 1 as outlined in Appendix 2 of the Users Guide to the Essential Standards for Registration). This qualification, or the skill sets derived from units of competency within it, is also suitable preparation for those engaged in the delivery of training and assessment of competence in a workplace context, as a component of a structured VET program. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. 11 sessions, 3 hours per session Course Notes and Handouts. Certificate IV in Training and Assessment Please refer to CTI s Participant Manual RIGHTS AND OBLIGATIONS: Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

59 Course Guides Work Health and Safety Diploma of Work Health and Safety (BSB51312) Diploma of Work Health and Safety (BSB51312) Diploma of Work Health and Safety (BSB51312) ASSESSMENT: BSBWHS502A Manage effective WHS consultation and participation processes BSBWHS503A Contribute to the systematic management of WHS risk BSBWHS504A Manage WHS hazards and risks BSBWHS505A Investigate WHS incidents BSBWHS506A Contribute to developing, implementing and maintaining WHS management systems BSBHRM509A Manage rehabilitation or return to work programs BSBWHS507A Contribute to managing WHS information systems BSBWHS509A Facilitate the development and use of hazard-management tools TAEDEL401A Plan, organise and deliver group-based learning This qualification is suitable for people who coordinate and maintain the work health and safety (WHS) program in an organisation. It reflects the role of practitioners who apply a substantial knowledge base and well-developed skills in a wide variety of WHS contexts. All core units in BSB41412 Certificate IV in Work Health and Safety or equivalent competencies: BSBWHS402A Assist with compliance with WHS laws BSBWHS403A Contribute to implementing and maintaining WHS consultation and participation processes BSBWHS404A Contribute to WHS hazard identification, risk assessment and risk control BSBWHS405A Contribute to implementing and maintaining WHS management systems BSBWHS406A Assist with responding to incidents All units within the course have assessment activities, with set due dates for completion. 10 sessions, 3 hours per session Refreshments Course Notes and Handouts Diploma of Work Health and Safety RIGHTS AND OBLIGATIONS: Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

60 Course Guides Work Health and Safety Certificate Course IV Outline in Work Health and Safety (BSB41412) Certificate IV in Work Health and Safety (BSB41412) Certificate IV in Work Health and Safety (BSB41412) BSBWHS402A Assist with compliance with WHS laws BSBWHS403A Cntribute to implementing and maintaining WHS consultation and participation processes BSBWHS404A Contribute to WHS hazard identification, risk assessment and risk control BSBWHS405A Contribute to implementing and maintaining WHS management systems BSBWHS406A Assist with respondng to incidents BSBWHS407A Assist with claims management, rehabilitation ad return-to-work programs BSBWHS408A Assst with effective WHS management of contractors BSBWHS409A Assist with workplace monitoring processes BSBWHS410A Contribute to work-related heath and safety measures and initiatives PUAWER002B Ensure workplace emergency prevention procedures, systems and processes are implemented This qualification is suitable for people working in a work health and safety (WHS) role who may or may not work under supervision. They may provide leadership and guidance to others and have some limited responsibility for the output of others. 11 sessions, 3 hours per session Refreshments Course Notes and Handouts Accredited certificate upon completion Certificate IV in Work Health and Safety ASSESSMENT: The qualification reflects the role of workers who apply a broad knowledge base and well-developed skills in a wide variety of contexts and may include coordinators, advisors and facilitators. There are no entry requirements for this qualification. All units within the course have assessment activities, with set due dates for completion. RIGHTS AND OBLIGATIONS: Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

61 61 Health and Safety Committee Health and Safety Committee Training Health and Safety Commitee This course is designed to give safety committee members an understanding of important aspects of workplace health and safety. It also provides guidance on how groups can function more effectively and on ways for committees to achieve better outcomes. Under the new Work Health and Safety ACT 2011 there are several methods of consultation between the employer s and the workers as a means of compliance. 4 hours per session OBJECTIVES: Duty to Consult deciding how workers to be consulted The employer and each worker consultation unit must decide how the employer must consult the employer s workers in the unit under this part. The employer and worker consultation unit may decide that the employer will consult the workers in the unit. Reference from the Work Health and Safety ACT 2011 and Regulation on what an employer must provide in regards to committees and communication and what are typical ways to meet these requirements. Reference from the Act and Regulation on what an employee must do in regards to committees and communication and what are typical ways to meet these requirements. Intent of committee s collaborative / group approach to decision making and risk management. Summary of ACT WorkCover documentation regarding consultation and committees. Summary of NSW WorkCover documentation regarding consultation and committees. Minute writing and importance of clear and precise notes Typical agenda items to be discussed in meetings. Course Notes and Handouts. Certificate of Attendence OUTCOMES: Participants receive a Certificate of Attendance upon successful completion of the course. Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

62 Course Guides Work Health and Safety Height Course Safety Outline Theory (CPCCCM2010B) Height Safety Theory (CPCCCM2010B) Work Safely at Heights ( CPCCCM2010B) CPCCCM2010B Work Safely at Heights This unit of competency specifies the outcomes required to work safely on construction sites where the work activity involves working above 1.5 metres from ground level and where fall protection measures are required. Construction work is undertaken on domestic and commercial work sites within new construction, renovation or refurbishment, and maintenance. CPCCOHS2001A Apply OHS requirements, policies and procedures in the construction industry ASSESSMENT: All units within the course have assessment activities, with set due dates for completion. 6.5 hours per session Refreshments Course Notes and Handouts Accredited certificate upon completion RIGHTS AND OBLIGATIONS: Accredited Certificate Please refer to CTI s Participant Manual Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

63 63 Provide Cardiopulmonary Resuscitation (HLTAID001) Provide Cardiopulmonary Resuscitation (HLTAID001) Provide Cardiopulmonary Resuscitation (HLTAID001) HLTAID001 Provide Cardiopulmonary Resuscitation This unit of competency describes the skills and knowledge required to perform Cardiopulmonary Resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines The skills and knowledge described here relate specifically to performing Cardiopulmonary Resuscitation (CPR) and do NOT address other aspects of resuscitation, life support or first aid There are no prerequirements for this unit of competency. 1 session, 3 hours per session Course Notes and Handouts. Accredited Certificate Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

64 Course Guides Work Health and Safety Risk Management for Supervisors and Managers Risk Management for Supervisors and Managers Risk Management for Supervisors and Managers OBJECTIVES: OUTCOMES: This course aims to familiarise participants with the knowledge and skills necessary to apply the principles of risk management as an integral part on an effective WHS management system. The course should also assist in the development of appropriate attitudes to enable supervisors to effectively manage health and safety in their areas of responsibility. Units of Competency: BSBWHS402A Assist with compliance with WHS Laws BSBWHS404A Contribute to WHS Hazard Identification, risk assessment and risk control BSBOHS404B Contribute to the implementation of Strategies to control OHS risk The main objectives of the course is to train participants about the following: Effective management of WHS management systems. Effective management of WHS in areas of responsibilities. WHS Legislation. All course participants will receive information booklets to complement their understanding of the course matter and a Statement of Attainment will be issued on successful completion of the course. 2 sessions, 6 hours per session Course Notes and Handouts. Accredited Certificate completion Accredited Certificate Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

65 65 Provide First Aid (HLTAID003) Provide First Aid (HLTAID003) Provide First Aid (HLTAID003) HLTAID003 Provide First Aid This unit of competency describes the skills and knowledge required to provide a first aid response to a casualty. The unit applies to all workers who may be required to provide a first aid response in a range of situations, include community and workplace settings. There are no prerequirements for this unit of competency. 2 sessions, 3 hours per session + 1 session, 6 hours per session Course Notes and Handouts. Accredited Certificate Cooyong Centre, 1 Torrens St Braddon ACT T: (02) F: (02) E: [email protected]

66 How to apply

67 We are currently taking applications for qualifications starting in Semester 1, 2014, and continue to run a variety of short courses on a regular basis. Applying at CTI is simple: 1 Find your Course or Qualification Look through this guide to select a course or qualification that interests you > 2 3 Find out more detailed information and make sure you meet the Eligibility requirements Visit ctiaustralia.edu.au to find more information on your selected course, including start dates, pre-requisites, requirements etc. Apply Online Contact your relevant state office on 1300 CTI EDU.

68 CTI HEAD OFFICE Cooyong Centre 1 Torrens St Braddon ACT P (02) E [email protected] Postal PO Box 750 Canberra ACT 2601 CTI ACT Cooyong Centre 1 Torrens St Braddon ACT and Ground Floor 10 Corinna St Phillip ACT P (02) E [email protected] Postal PO Box 750 Canberra ACT 2601 CTI QLD Level Gympie Rd Kedron QLD 4031 P (07) E [email protected] Postal PO BOX 281, Kedron QLD 4031 CTI NSW The Lakes Business Park Level 2-2b Lord St, Botany NSW 2019 P (02) E [email protected] Postal PO Box 160, St Peters NSW 2044 CTI VIC Ground Floor Plenty Rd Preston VIC 3072 P (03) E [email protected] Postal PO Box 1616 Preston VIC 3072 Q V /09/14

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