Mag. Andrea Fenz. Page 1
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1 Mag. Andrea Fenz Director of Skills International GmbH, Austria and Skills International L.L.C., Kosovo ( since 2008 and former Managing Director of APS European Programmes for Research, Education and Training in Austria ( ). She graduated at University of Graz, Austria in translation sciences. She attended a Higher Technical School for Electronics and Telecommunications and completed a commercial apprenticeship. Trainer qualifications She is actually entitled to perform trainings for six different ECQA Certified professions in the field of management, innovation transfer, entrepreneurship, Lean Six Sigma etc. Mag. Fenz is furthermore JRC Leader for the ECQA Certified EU Project Manager. Certified trainer for ECQA Certified EU Project Manager Certified trainer for ECQA Certified Innovation Manager Certified trainer for ECQA Certified Researcher Entrepreneur Certified trainer for ECQA Certified Lean Six Sigma Yellow Belt Certified trainer for ECQA Certified Consultant for SME Software Selection Certified trainer for ECQA Certified Governance SPICE Assessor Certified Trainer for Adult Education (WIFI Certificate) EU Proposal Writing (Trainer) ECQA Certified E-Learning Manager (Certificate) ECQA Certified Lean Six Sigma Green Belt (Certificate) Trainer Experience across Europe Europe-wide certified training courses, e.g. trainings for ECQA Certified EU Project Management in Austria and Kosovo since 2005/2006, in Albania since Training experience with participation from Albania, Austria, Bosnia and Herzegovina, Croatia, Denmark, France, Hungary, Ireland, Italy, Kosovo, Serbia, Slovenia, The Netherlands etc. Trainings performed in collaboration with Ministries in Austria and Kosovo, Chambers of Commerce etc. Trainings were conducted in collaboration with universities and research organizations such as Graz University of Technology (Austria), Dublin City University (Ireland), University of Prishtina (Kosovo), University of Rijeka (Croatia), University College of Economics, Entrepreneurship and Management Zrinski (Croatia), University of Maribor (Slovenia), Corvinus University (Hungary), UPT- Universitatea Politehnica din Timisoara (Romania), Grenoble Institute of Technology (France), Roskilde University (Denmark) etc. elearning courses with international participation. Page 1
2 Professional experience She has managed successfully about 35 EU-funded projects, and a total of approximately 100 regional, national or EU-funded contracts for services in research, development, innovation, education and transnational mobility projects. Technical author, interpreter 4 years industrial experience as technical author, translator and interpreter in the electronics and software industry, machine industry, automotive, and enterprise management systems ( ) Innovation and technology transfer / entrepreneurship EU Innovation Relay Centre Austria for international technology transfer: Regional Contact Point Southern Austria ( ) Training course development for ECQA Certified Researcher-Entrepreneur Process Optimisation ECQA Certified Lean Six Sigma Green Belt BESTREGIT: Best Regional Innovation Transfer - A Goal and Teamwork Based Learning Organisation Concept, BESTREGIT Process Improvement Guideline TEAMWORK: a learning organization approach for process improvement in the service sector BACCHE: process improvement in the wine sector ISO compliant processes (capability level approach) ISO (harmonization of the personnel certification process worldwide) Research and Development Listed by the Austrian Research Promotion Agency FFG/EIP (Vienna) as commercial consulter for FP7 funding programme for research Regional Contact Point 4th, 5th, 6th and 7th Framework Programme on behalf of Austrian Ministry of Science and Austrian Ministry of Labour, Regional Government of Styria and Chamber of Commerce ( ) NCP National Contact Point Austria for the 6 th EU Framework Programme, Programme IST (Information Society Technologies) Coordinator of the Austrian task force EU Lobbying for FP7 Lifelong Learning, EU Educational Programmes Evaluator for ÖAD Austrian Agency for International Cooperation in Education and Research, Lifelong Learning Program, Vienna Examiner for certified IT training courses Leonardo da Vinci Info-Point Southern Austria on behalf of Austrian Ministry for Science and National Agency Austria for Lifelong Learning ( ). Page 2
3 Mobility Mobility Centre Austria (Styria) researcher s mobility portal (APS) Co-ordinator of EU mobility projects in ERASMUS and LEONARDO DA VINCI ( ) Further training courses attended Beraterlehrgang consultants course. Incite, Vienna, Austria (2008) Digital assistance for teaching and learning: an introduction into the world of e- Learning and Web 2.0. Graz University of Technology (2007) ECQA Certified esecurity Manager (2007) Introduction into Business Planning for Scientists. Graz University of Technology (2007) Web Site Creation with Macromedia Dreamweaver. Graz University of Technology (2007) Operational Business Management. Matt & Partner Consulting, Bolzano, Italy (2005) Memberships European Certification and Qualification Association (ECQA), Founding member Skills International GmbH (Austria) and Skills International L.L.C. (Kosovo). Job Role Committee Leader for ECQA Certified EU Project Manager. JRC Member for other professions. In SOQRATES ( appr. 20 suppliers and leading engineering companies and research organisations from Germany and Austria collaborate and exchange knowledge about practical implementation of ISO 15504, Automotive SPICE, IEC and ISO The System and Software Quality Initiative S2QI where leading Austrian firms join forces to share knowledge about process models and agile systems development, e.g. in the transport and automotive sector. S2QI is a platform of experts from industry and academia exchanging on system development processes, quality, standards and more. European Alliance for Innovation EAI is a grassroots organisation initiated through cooperation between public, private and government organisations. EAI bridges the gaps between the market, research and regulation bringing together key players from every discipline within the ICT innovation cycle. Chamber of Commerce Styria: Consulting and IT; Language Service Provider; Foreign Trade Chamber of Commerce Austria Young Entrepreneurs Collaboration with Agency for European Integration and Economic Development (AEI) in Kosovo Page 3
4 Publications 1. Updates on the ECQA Certified Researcher-Entrepreneur Qualification (ResEUr Project). A. Fenz, A. Draghici. Updates on the ECQA Certified EU Project Manager. R. Vajde Horvat, A. Fenz in Present and Perspectives of the European Certification and Qualification Association: EU Cert Days 2011, Timisoara, septembrie 2011 / ed.: Anca Drathici, Michael Reiner, Romana Vajde Horvat, Richard Messnarz. Editura Politehnica, ISBN EU Project Management Challenges and Aspects. Vajde Horvat R./Smolcic Jurdana D., Rijeka, Croatia, Politics in a New Key Transitions to Governance in Central Europe, in: Ulrich S./Schnedl G./Pirstner-Ebner R. (Hg.), Funktionen des Rechts in der pluralistischen Wissensgesellschaft, Festschrift für C. Brünner, Böhlau, Wien Results from an E-Working Trial in Different Domains Across Europe. G. Nadasi, ISCN, Austria, R. Messnarz, ISCN, Ireland, R. Bernhard, D. Ekert, ISCN, Austria, N. O Shea, Tecnet, Ireland, R. Moyano Mateo, GMV, Spain, J. Elliott, QinetiQ, UK, A. Fenz, APS, Austria, R. Vajde-Horvath, University of Maribor, Slovenia. Paper EuroSPI2002, Vita 1965 Born in Graz, Austria 1986 to 1994 Studied Translation Science and Interpreting at Karl-Franzens- University Graz; Italian, English and German 1981 to 1984 HTL BULME, Graz Higher Technical School for Electronics and Telecommunications 1984 to 1985 BORG Graz (Higher School Certificate) 1991 BFI Köflach, Austria. Commercial Apprenticeship completed as Industrial Clerk for export/import Grips Electronic, Mariatrosterstraße 41, 8043 Graz, Austria. Technical writer, translator and marketing. Industry, electronics, software, hardware, casino industry 1994 to 1995 Bundeshandelsakademie für Berufstätige, Graz Special education for software engineering 1991 to 1995 Freelance interpreter and translator, technical writer 1995 to 2009 Director, project manager and trainer APS European Programmes for Technologies and Training, Graz Austria. Regional Contact Point Southern Austria for EU programmes, mobility programmes and innovation transfer. Since 2003 Since 2008 Owner of a farmland in the wine-growing region in Southern Styria Director of Skills International GmbH, Austria and Skills International L.L.C., Kosovo Page 4
5 REFERENCES - Coordinator or partner in the following EU projects with APS, Graz and Skills International GmbH, Austria EU Programme Project Duration Tempus CARDS Croatia CROMEU LLP Leonardo Dev. of Innovation ResEUr Leonardo Pilot Project EPIC Leonardo Pilot Project PICO Leonardo Pilot Project Bestregit Leonardo Expert Exchange Top Transfer Leonardo Dissemination Victory Leonardo Pilot Project Bacche Leonardo Pilot Project ManagEUr PHARE CBC Austria - Slovenia eprojekti Interreg 3A RIM Interreg 3B Alpinetwork FP5 IST Teamwork FP5 IST Media-ISF FP5 Innovation IRC NRC FP5 Innovation IRC FP6 Innovation IRC Leonardo Mobility Alba Leonardo Mobility Leopard Leonardo Mobility Ahead Leonardo Mobility Abroad Leonardo Mobility Arise Leonardo Mobility Approve Leonardo Mobility Etappe Leonardo Mobility Straight Leonardo Mobility Profit Leonardo Mobility Score Leonardo Mobility Quarry Leonardo Mobility Bridge Leonardo Mobility Astoria Leonardo Mobility Gambit Leonardo Mobility Preview Leonardo Mobility Vision LLP Erasmus Mobility Best-EUR REFERENCES Selected example for capacity building project in South-Eastern Europe SEE Austria Future Bridge ( , co-ordinator): Research Cooperation and Networking between Austria and South Eastern Europe. Certified European Project Manager courses in Kosovo by APS, partners University of Prishtina (Kosovo) and University of Maribor (Slovenia). ASO Call financed by Austrian Ministry of Science and Education. Page 5
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