ECQA Certified E-Learning Manager

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1 Become an ECQA Certified E-Learning Manager How? Through an ECQA Certified Online Training Campus When? Starting date (free of cost) Starting date (free of cost) Who? - innovation managers - improvement managers - e-learning managers - knowledge managers Costs? Training is provided for free, efforts are funded by the European Union under ELM project supported in the LLP (Life Long Learning Program) program. The ISQI/ECQA exam fee and certificate is sponsored by the European Union.

2 Aim of the Training The ISQI/ECQA Certified E-Learning Manager Course is specifically designed for providing managers (of IT and service companies, not for profit innovation associations, and innovation decision makers) with the knowledge and skills needed to establish a knowledge base with online training and coaching services inside their organisation. Participants, who will successfully pass the ISQI/ECQA exam for ECQA Certified E-Learning Manager, will be able to justify their skills with the Europe wide market recognised certificate. It will provide them with the key skills to create a learning system within their organisations. Background The ISQI/ECQA certified Innovation Manager is one of the eighteen job roles, for which the certification and training schema is running all over Europe. The ECQA ( is a non-profit association and provides an examination and certification system, meanwhile other authorised bodies provide training services. The certification and the training system comply with guidelines for European Qualification Framework, aimed to assure that trainings offered all over Europe are comparable in relation to content and outcomes. Accreditation of exam organizations, training organizations and trainers assure that the same level of service quality is assured all over Europe. Target Group innovation managers To empower innovation so called learning organisations need to be created which adapt themselves continuously to the market needs. ELM provides knowledge about to run the methods and infrastructure of such a learning strategy. improvement managers If you want to efficiently implement a defined level of processes (Level 3 according to ISO 15504) in an organisation you have to roll out and spread process knowledge and coach best practices in all projects. ELM shows an approach and infrastructure how to practically implement this. E-learning managers This course will give you recognition of your e-learning manager skills and competencies

3 knowledge managers The course illustrates how Enterprise 2.0 knowledge management based on e-learning strategies is working. Join the new paradigm of knowledge management. Training Program The training course will be held online on the Learning Management Systems Moodle and for Self Assessment and the Exam the ECQA Skill & Exam Portal is used. Schedule Week 1 Management Techniques - Analysing core competency that can be transported using e-learning - Perform profile analysis to identify potentials for knowledge transport or acquisition with e-learning - Focus on choosing appropriate delivery system - Connecting e-learning with existing lifecycle models in company - Different models to include stakeholders in the organisational units - Structuring an e-learning organisation - Commercial case/roi analysis and experiences - E-learning provider selection and assessment - Risk Management Understanding Week 2 Pedagogical Methods - E-learning design concept - Educational psychology - Instructional design - E-learning lesson plan - Skills profiling (status overview)/assessment - Recognition of Prior Learning - Identifying starting point for learning/personalisation - Major pedagogical schools behaviourism, cognitivism and constructivism - Matching elements to Bloom s taxonomy - Major epistemological frameworks - Learning by examples (Existing best practices implemented) - Learning by doing (exercises important) - Small encyclopedia - Ontology, ontological analysis Week 3 Technology Advise - SCORM compliance - Mobility accessibility requirement - Interactivity - Effective and engaging online assessment - Learning Management Systems - Virtual Classroom Systems - Download area - Discussion forum - Tracking progress - Feedback options - 2 -

4 - Web Learning in immersive virtual worlds - Connecting skills portfolios and LMSs - Synchronous and asychronous e-learning Assignments The training will be based on assignments, active elaborations by the course participants, and discussions. All course participants will create a learning strategy for their organisation (= outcome of the course). Specifically the following exercises will be emphasised: - Analysis of core knowledge to be delivered and the proper delivery mechanism (training and coaching) adapted to your organisation - Analysis of the required training methodology based on the pedagogical aspects - Developing a checklist with the planned technology you could implement - Design of a convincing concept presentation to the top management Each week a Skype conference is organised where the training material is briefly explained, the assignments and goals are introduced and the previous assignments are discussed. Trainers are also available during the week for individual Skype conferences or discussions. Certification and Exams To be accredited as an ECQA Certified E-Learning Manager ALL elements need to be passed. The multiple choice exam will be online on the ECQA Skill & Exam System. The exam is modular, which means that if a participant passes a certain element that element is recognised as successfully passed element on the long term. On the certificate all elements, which the participant passed, are listed. For examination of missing elements participant may apply to a new exam, independently of previous exams. Each element includes 10 random generated multiple choice questions. To pass the element at least 66,7% has to be reached. The exam takes 4 hours and approximately 150 questions have to be answered. Those participants which have passed will be published on the ECQA web page list of ISQI/ECQA Certified E-Learning (if they will approve the publishing). The certificate will be issued by ISQI ( in the name of the European Certification and Qualification Association (ECQA)

5 Trainers Dr Richard Messnarz General Chair of EuroSPI (European Systems and Software Process Improvement and Innovation) since expert developing the Best Regional Innovation Transfer Method used by regional innovation centres and basing on a study of 200 innovative companies in Europe technical coordinator of a project where 59 innovative teams have been connected using a team-working platform (44 participating research companies) and where rules were analysed, how innovative teams act and behave Project leader of the ORGANIC project developing the course for certified innovation managers. The materials focus on the aspect of learning organisations. Since 2003 moderator of the German SOQRATES Initiative (Bayern Initiative), in which now 24 leading companies cooperate in cross company task forces technical coordinator of the EQN (European Quality Network) project in which the standard certification processes underlying ECQA have been developed technical director of the EU Cert Campus project where European learning portals for a cluster of professions have been set up. Since 2008 Vice President of ECQA He is a Principal ISO and Automotive SPICE assessor. He has worked as a consultant for many automotive firms, such as BOSCH, ZF TE, ZF Bus, ZF Sachs, ZF Lenksysteme, Audi/VW, Continental, G&D, Magna, T-Systems, etc. He is a trainer for: o intacs certified ISO/IEC Provisional Assessor (Automotive SPICE ) o intacs certified ISO/IEC Competent Assessor (Automotive SPICE ) o intacs certified ISO/IEC Provisional Assessor o intacs certified ISO/IEC Competent Assessor - 4 -

6 Registration To register for the online course please visit In case of questions related to the registration: BA Adrienne Clarke, In case of questions related to the course content: Dr Richard Messnarz, More Information can be found at