Bringing a new dimension to international facilities management

Transcription

1 You can learn more about the ideafm alliance online or through the details featured on the business card below. ideafm GmbH Friedrichstr Berlin Germany T: +49 (0) F: +49 (0) E: Bringing a new dimension to international facilities Managing Directors: Carlos Blanco, Jan Flaskamp EN 05/15

2 Our commitment Services across national borders in approximately 35 countries across 4 continents. A combined workforce of approximately 140,000 people This unique cooperation creates one of the largest service networks and enables us to offer our clients premium quality services across the world under a single contract. Dirk Brouwers Chief Executive Officer, Dussmann Group able to self-deliver to the highest standards. Currently delivering 60+ service lines including specialisation in many sectors. María José Álvarez Vice-President, EULEN Group Each partner has over 50 years proven expertise. Serving over 20,000 clients worldwide. 2 This strategic and wide scope alliance provides us with the greatest resources, expertise and local knowledge we need to offer our clients total tailored FM solutions in approximately 35 countries.

3 The idea is simple. A multi-service, multi-national facilities solution delivered through a single contact. Our name perfectly expresses the inspiration behind our alliance a new idea in facilities which offers something truly fresh, innovative and commercially advantageous to clients worldwide. multinational facilities provision, while simultaneously making life easier and simpler for our clients in every phase of the contract. It brings two of Europe s premier facilities providers together into one light, dynamic and responsive structure. A real-world alliance with deep expertise and broad reach, created in response to international client need. We share a belief in the benefits of self-delivered services and have the resources on the ground to deliver those benefits. Plus, as an alliance, we can offer more services, serve more sectors, create more economies, reduce interfaces, simplify supply chains and enhance client control and visibility. We are allied to each other and fully aligned with clients to meet all the complexities of The idea is simple the solution is compelling. 3

4 Two of the best come together as one. The idea behind our alliance. ideafm stands for International Dussmann Eulen Alliance in Facilities Management and unites the two European facilities leaders into a greater whole. The whole idea is to make life easier for multinational clients. Our geographic diversity gives us local knowledge and on-the-ground expertise in multiple areas. We can deliver a wide range of services to the highest standards in Europe but with less time and effort demanded of our clients. Global companies trust our individual quality standards. An alliance of two founding partners makes our structure simple, fast to respond and flexible, yet still covers approximately 35 countries. A ratio of alliance partners to collective coverage which is the lowest in the multinational marketplace. 4 5

5 A compelling idea. A clear client advantage in every facet of service. Self-delivery Uniquely, the alliance can self-deliver more than 90% of services across national borders. We can put to work approximately 140,000 people to bring the quality, consistency and cost control benefits of self-delivery to life for multinational clients. Cultural affinity Our diversity and footprint mean ideafm is sensitive to national and local cultural differences, so we can deliver just what is needed where it is needed and stay close to clients in every location. Specialisation The partners currently deliver over 60 service lines to the highest standards in every corner of the facilities spectrum and also boast deep specialisation in sectors such as education, finance, healthcare, industrial, retail, and transport. Geographical reach Serving approximately 35 countries, we excel in Europe and significant world markets, delivering in local territories through central control to reduce interfaces for clients. Operational ease Offering clients one contract partner who has the capability to provide total service integration and self-delivery on four continents, ideafm brings a big reduction in interfaces to every level of every client partnership. Ideal partners ideafm brings two best-in-class operators together. All with over 50 years experience in their respective markets, financially strong, culturally aligned and each committed to making the alliance a success for our clients because it offers something more than we can provide individually. A just price We recognise that cost saving is a primary driver for every client, everywhere. That is why a primary driver for the alliance is to achieve significant savings without sacrificing quality or increasing client risk. 6 7

6 Expertise where it s needed. Our idea is to offer the quality service global companies already trust in more of their key markets. By bringing best in class facilities provision to more of your geographies, we can mitigate risk and remove the barriers to maintaining service quality through self-delivery of services on a multinational, multi-service scale. The result is the strongest possible facilities partner for clients with European and multinational needs in our territories. Countries we operate within: Europe Austria Bulgaria Czech Republic Estonia Germany Hungary Italy Latvia Lithuania Luxembourg Poland Portugal Romania Spain Switzerland Americas Chile Columbia Costa Rica Dominican Republic Jamaica Mexico Panama Peru USA Asia China Hong Kong Vietnam Africa and Middle East Libya Oman Qatar Saudi Arabia United Arab Emirates 8 9

7 Automotive Education Banking and Finance Defence Art and Culture Food and Beverage Healthcare IT, Telecoms and Technology Government and Administration Industrial and Manufacturing Leisure and Hotels Pharmaceutical Deeper expertise. Transport and Logistics As an alliance our collective expertise naturally extends into more fields, illustrated across these pages. But that reach doesn t just go wider, it goes deeper, too. Each partner brings genuine specialisation in particular sectors and services, going beyond international quality standards to redefine what a facilities contract can deliver. These specialisms include but are not restricted to the banking, healthcare, IT, retail, transport, education, energy and defence sectors. Retail Utilities 10 11

8 Building engineering and technical services Fire services Projects and moves Asset Carbon, energy and utilities Catering and hospitality Landscaping and grounds maintenance Consultancy Cleaning and building fabric maintenance Mail and couriers Portering and logistics Meeting room Cleanroom cleaning Security systems (manned and electronic guarding) Service centre/ helpdesks Reception, concierge and VIP Vending services Space and workplace design and The services you demand. Waste and recycling Windows, periodic and deep cleaning An increasingly complex world needs increasingly specialised services. In many fields of facilities such as cleaning, security, technical and catering the ideafm partners are actively delivering to agreed quality standards. From a single service solution to a total facilities contract and in selected countries, throughout the world, ideafm has the ability and agility to mould our service to your needs and then deliver through a single point of contact

9 Modelled around you. We said at the outset that ideafm was created to bring new ideas in international facilities to life. An alliance which gives multinationals a new and relevant procurement alternative. That freshness of thought extends to our contracting arrangements, giving clients the flexibility to choose a model which mirrors the way their business works and offers the greatest advantage. Business Model A This international framework agreement, between clients and ideafm s two service providers, enables national service contracts to be established, with services delivered in line with national requirements. Client Company Business Model B An international service contract defines the terms of the relationship, with central invoicing of all services or parts of service from ideafm. 14