Managed Mobility Visibility and Network Infrastructure

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Earl Phelps
3 years ago
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1 Managed Mobility Visibility is control for your global business Multinational Solutions

2 Flexible mobility solutions that work where your business needs to be Managing a large number of users over several countries, business units and mobile service providers is a constant challenge for global organisations. Twenty per cent of IT (Enterprise) total spending will be driven by the technologies that are reshaping the IT industry smartphones, media tablets, mobile networks, social networking and data analytics.* Telefónica Multinational Solutions can help you overcome this issue. From the start, we can enable you to see the bigger communications picture and by providing the appropriate tools your costs and security can be managed far more effectively. Naturally, this means you can better utilise your time and your company s resources, freeing you to concentrate on your core business. Through a process of collaboration, we ll help you remove transactional and wasteful expenditures, and give you more control over your cost base. We ll work with you to maximise your investment too and reduce total cost of ownership by consolidating management, service and billing. Our large international presence can give you the coverage and global reach your enterprise needs. Plus, you ll receive a comprehensive and integrated solution for enterprise managed mobility, designed to simplify your mobile communications. In short, our team of experts will help you select and implement the new devices, solutions and services that are best suited to your business enabling you to reduce costs, ease operations and make day-to-day efficiencies. Source: * IDC Predictions 2012: Competing for 2020 (Doc # ).

Twenty per cent of IT (Enterprise) total spending will be driven by the technologies that are reshaping the IT industry smartphones, media tablets, mobile networks, social networking and data

3 Global Relationship Service tailored to your business Our Global Account Managers will work directly with you every step of the way and are supported by a team of Local Account Managers. In addition, our Service Centre provides you with global project management, global service management, end-to-end service delivery and operation assurance, along with a 24/7 single customer service contact. Mobile Device Control and security Mobile Device allows you to remotely manage devices across your business, so you know what equipment you ve got and where. As well as giving you more direct control through process mobilisation, our systems are also designed to reduce complexity and cut costs across your business. Our service supports multiple device platforms, providing a global device inventory as well as real time voice and data spend information. We have experience in Bring Your Own Device (BYOD) policies to allow the secure use of non-business devices and improve your overall employees productivity. What s more, our Tablet computing propositions are tailored to the demands of a mobile workforce and facilitate security deployment through encryption back-up and antivirus software particularly critical when senior management carry sensitive information on business trips. Telecom Expense Visibility how and when you need it Central Cost Manager is a unique web-based analysis and reporting tool that delivers business-critical information from across your telecoms estate, enabling you to monitor, measure and manage your global telecoms spend and usage from a single secure portal.

contact. Mobile Device Control and security Mobile Device allows you to remotely manage devices across your business, so you know what equipment you ve got and where.

4 Business Support Simplify your global operations Our Central Service platform is a secure web-based solution that facilitates reporting, centralised ordering, trouble ticketing, billing and SLA management based on a personalised catalogue. This reduces complexity and provides full visibility of expenses and other operations all through one, easy-to-use interface. Our Global SLA provides you with a consistent set of service level performance indicators for all your markets, covering areas such as network quality, delivery times and incident management. How we work with you Complete collaboration giving you full control of your mobile communications Our service is flexible and we can tailor our products and services to your needs. We can also deliver solutions globally or for a specific market(s) through our simple, yet robust, four-step approach: Explore our technical consultants will work with you to ensure you have the right mobility solution Prove we ll demonstrate that the products and services you re using are right for your business for complete reassurance Deploy our specialists will get everything up and running for you swiftly and efficiently Manage we ll oversee the day-to-day operations of your mobility providing end-to-end ongoing support. Telefónica Full Network Operations: Argentina, Brazil, Chile, Colombia, Czech Republic, Ecuador, El Salvador, Germany, Guatemala, Ireland, Mexico, Nicaragua, Panama, Peru, Puerto Rico, Slovakia, Spain, United Kingdom, Uruguay, Venezuela. Telefónica Commercial and Operational Offices with Network Infrastructure: Austria, Belgium, Bulgaria, Denmark, Estonia, France, Greece, Hungary, Morocco, Netherlands, Poland, Portugal, Romania, Sweden, Switzerland, USA. Extended MPLS Coverage Strategic and Industrial Alliances: China Telecom and Telecom Italia. To find out more about our Multinational Solutions and the benefits we can bring to your business, contact us at multinationalsolutions@telefonica.com or visit

Our Global SLA provides you with a consistent set of service level performance indicators for all your markets, covering areas such as network quality, delivery times and incident management.

5 Managed Mobility Solutions Connecting all of your employees, everywhere Making your employees more mobile brings increased flexibility, both in terms of how they work and how they respond to your customers needs. This obviously means greater opportunities, but it also has its challenges and we realise that each company s requirements are unique. That s why we have a wide range of innovative solutions designed to give you a greater degree of control. For example, your users can be profiled individually to ensure a totally tailored solution. In addition, we ll work with you to provide a convergent solution that brings together fixed, mobile and data services into one centralised solution. With our innovative tools and flexible services, you ll gain the visibility of the information you need at a global, regional and local level. Solutions like our dedicated customer portal provide you with a secure and centralised place to view, manage and control your entire telecommunications network. MNC Customer Global Relationship SMC Portal Account Mobile Device Inventory and Catalogue Processes Mobilisation Security Application Manager Partners Telecom Expense Billing Central Cost Manager Expense Advisor Mobile VAS Business Support Customer Catalogue Trouble Ticketing Ordering Reporting Information Repository

That s why we have a wide range of innovative solutions designed to give you a greater degree of control. For example, your users can be profiled individually to ensure a totally tailored solution.

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Mobile Device Management Delivering control and security. Multinational Solutions

Mobile Device Management Delivering control and security Multinational Solutions Control and security across your global device estate Maintaining visibility and control of a large number of devices across