sa.linkedin.com/in/aliakbarkhan Transferable Iqama Holder :

Transcription

1 M: , Skype:aliakbartrainer sa.linkedin.com/in/aliakbarkhan Transferable Iqama Holder : CAREER SUMMARY Energetic, result oriented professional with 8 + years of proven success in sales, customer support, marketing and soft skills training. Experienced in selling diverse range of tangible / intangible products and services from corporate business solutions to auto sales, vehicle tracking devices and debit cards. Good in prospecting, identifying needs, building rapport, handling objections and closing the sales smoothly through offline (door to door sales) and on-line mediums. Experience and knowledge in expanding into new markets by designing a unique strategic system through web banner advertising, marketing, social media marketing, SEO and SEM. Excellent verbal and written communication skills. Experienced soft skills trainer, with ability to train and motivate sales force for peak performance, improve communication, persuasion and presentation skills. Advance English Level 8 from Berlitz Language Center. MA, Masters in Mass Communication, Specialization in Public Relations and Advertising. KEY SKILLS Can impart soft skills training to Entrepreneurs,C-Level Executives, Middle Management and Sales Force. Can effectively deliver sales presentations,communicate effectively in meetings, deliver small-group presentations and can impress large audiences. Conduct TNA (Training Need Analysis). Excellent Business and Motivational Content Writing Skills. In-depth internet research skills (using various search engines like Google) KEY QUALIFICATIONS 2012 MA, Masters in Mass Communication, Specialization in Public Relations and Advertising. University of Karachi 2008 Bachelors in Commerce University of Karachi Final Year Project in Karachi University (Specialization in Public Relations & Advertisement) Development of newsletter &annual report. Developed marketing plan for recreational club and cafe. Wrote content for job fair organized in university of Karachi as part of event organization project. Ali Akbar KhanCVAN Page 1

2 KEY TRAINING and Certifications Sales Maniac Ashraf Chaudhary Associates (Feb2011) Strategic Time Management (Tradekey In-house Training) (Feb2011) English Levels 5 to 8 (Total number of 196 lesson units of 45 minutes each) Berlitz Language Center-License F October 2010 Best Student Award (1st Position 90 Marks in Final Exam) Advance English Level 8 Berlitz Language Center-January 2011 Best Student Award (1st Position 90 + Marks in Final Exam) Advance English Level 7 Berlitz Language Center-April 2010 BLC Soft Skills Certificate (Basic Presentation Skills Workshop) Berlitz Language Center-2009 Best Student Award (1st Position 90 + Marks in Final Exam) Upper Intermediate English Level 6 Berlitz Language Center-June 2009 Islamic Banking and Insurance Center for Islamic Economics (August 2007 to September 2007) Specialization in banking (72 hours) 3D Educators Trainers and Consultants Skill Development Council Karachi (A Project of Ministry of Labor Manpower & Overseas Pakistani's Govt. of Pakistan)-November 2006 to January 2007 EMPLOYMENT HISTORY May 27, 2013 June 29, 2015 International Sales & Marketing Executive SBT Japan Global Used Car Exporter, head office in Yokohama Japan and 15 Ofices in USA, Europe, Africa and Asia. Used vehicle sales, pricing strategy,client relations and needs assessment. Pitch new and existing clients, understanding their needs Responsible for revenue generation through new and existing accounts. Training Sales and Marketing on Sales closing, negotiation, persuasion and influential skills. Highest no of New Deposits in February 2015 Ali Akbar KhanCVAN Page 2

3 Nov 4, 2009 March 1, 2013 Sales, Marketing and Customer Support Executive Tradekey (PVT) Limited International Electronic B2B Marketplace, connecting manufacturers, distributors and whole sellers in 240 countries, with offices in Saudi Arabia, China and Pakistan. Lead Management Create, manage and execute. Build instant rapport and cultivate B2B relationship through targeted cold calling, ing &Live Chatting. Maintaining relationship with Corporate accounts to keep them satisfied and find ways to generate excess revenues through up selling/cross selling. Develops mechanisms of good word of mouth spreading through satisfied member s base in order to retain existing members and also to generate sales through referrals. Review market analysis to identify customer needs, price schedules, and discount rates. Impart Sales training and moderating training sessions. Development of Sales training Manual. Conduct TNA (Training Need Analysis). Customer Education and Engagement. Development of User Guide. Training C-Level Executive to accomplish meetings objectives. Competitor Analysis, reporting and forwarding my recommendations to Top Management. Managed all Sales activities within assigned accounts and territory through outbound system. In depth analysis and Comprehensive Research on clients products and services to promote his / her business. Devising strategies and providing Cost Effective Solution for clients to gain competitive edge. Facilitate clients in finding New Markets and exploring new domains. Designing corporate level communication material targeted at B2B clients. Sales Recruitment. Ali Akbar KhanCVAN Page 3

4 My Employee motivational, website, software enhancement and marketing strategies has been implemented in tradekey.com Being the first and yet only associate in Tradekey to win the Competition Thrice of Tell the CEO out of employees, and got the price from the CEO for: Devising effective strategies to enhance IT and software infrastructure. Company website enhancement. Devised strategies to penetrate into new markets. My Strategies to the CEO Tradekey (PVT) Limited to hire the services of External Public Relations Agency has been implemented quite successfully. Highest sales for 5 months, being awarded Performer of the Month April 18,2008 July 6,2009 Customer Support Executive Ibex Global a Trg Company Headquartered in Washington, DC IBEX Global is a business process outsourcer in 5 countries, employing over customer service professionals. Resolved customer problems and issues in coordination with sales department. Customer Retention. With customer engagement, relationship building, educational and consultative sales approach, helped sales force close deals quickly in record time period. Retained irate customers. Identified and resolved problem leads. Feb 24, 2006 Oct 30, 2007 Office Assistant ARY Group, Karachi, Pakistan ARY Group is a Dubai-based holding company, with presence in Dubai and Pakistan. Complaints Handling From the Call Center & Other Outlets.Responsibilities. Supervised ARY Exhibitions. Record Sales of membership ( Debit )cards, leading a team of volunteers. Ali Akbar KhanCVAN Page 4

5 PERSONAL SKILLS & ATTRIBUTES MS Power Point ( Expert Level ) COMPUTING Ms Word ( Intermediate Level ) MS Outlook Express ( Intermediate Level ) MS Excel ( Intermediate Level ) English Language Skills ( Advanced Level Berlitz Level 8 ) OTHER SKILLS KEY PERSONAL ATTRIBUTES Qualitative Research Skills. Time Management Skills with Priority to high value tasks. Fine Persuasion and Negotiation Skill. Soft skills training and business coaching skills. Ability to generate outstanding results through others. REFRENCES Tauqeer Ahmed Head of Operations & Country PMO AIG Pakistan M: E: [email protected] E: [email protected] Jibran Zafar HR Manager Zepcom Pakistan Former Manager HR & OD (Head HR & QC Department) at SBT Japan E: [email protected] Noman Javed Manager Sales, Marketing & Services Tradekey (Pvt) Limited Pakistan M: E: [email protected] E: [email protected] Saad Mahmood Zafar Regional Manager SBT Japan Pakistan M: E: [email protected] E: [email protected] Waqas Ahmed Siddiqui Marketing Services Manager SBT Japan Pakistan M: E: [email protected] Tariq Mahmood Senior Sales Executive Abdullah Hashim Co. Ltd Saudi Arabia M: E: [email protected] Ali Akbar KhanCVAN Page 5