BROKER ACADEMY PROGRAMME 2013 (ALL REGIONS INCLUDING LONDON)

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1 BROKER ACADEMY PROGRAMME 2013 (ALL REGIONS INCLUDING LONDON) The CII Broker Academy is bringing first-class training to your region. Below are details of forthcoming Face-to- Face regional training events for The programme was developed in consultation with local brokers to ensure it reflects local needs. These courses: - Address key technical and business issues - Helps to fill the skills gaps which stop you maximising staff potential - Are affordable - courses cost from 99 To find out more, contact us on or visit our website at You can book places on line, by phone or by requesting a booking form. Our address is brokeracademy@ssluk.net All our courses are occasionally subject to date/venue changes please check our website or call us Technical Insurance Venue Date Standard if Broker Agricultural Risk Survey Skills for nonsurveyors Birmingham 06 Aug Application of Insurance Principles London 10 Oct n/a Aviation Insurance London 02 Sep n/a Binding Authority Management London 19 Jun 13 FULL London 10 Dec n/a Bloodstock Insurance London 11 Dec n/a Business Interruption Insurance Business Interruption Insurance Business Interruption Insurance Advanced London 17 Jun n/a Manchester 23 Sep London 22 Oct n/a London 18 Jun n/a Manchester 20 Jun Birmingham 02 Jul Exeter 24 Jul London 16 Sep n/a Newcastle 16 Oct Glasgow 28 May Leeds 25 Jun 13 FULL FULL London 17 Sep n/a Manchester 24 Sep CII Diploma in Insurance Revision Day (PO5) Newcastle 09 Sep

2 Claims London 12 Jul n/a Claims Leeds 06 Jun Southampton 05 Sep Claims Fraud Newcastle 07 Aug Claims How to Handle Whiplash (and other injury claims) Leicester 25 Jul London 06 Sep n/a Commercial Insurance Manchester 04 Jun Manchester 05 Sep London 25 Sep n/a Commercial Insurance - Norwich 01 Jul London 03 Jul n/a Birmingham 20 Aug Commercial Insurance Broking - What The Text Books Don t Tell You Commercial Insurance Packages Commercial Property Insurance Commercial Property Insurance Commercial Property Insurance Advanced Construction Contract Wordings London 16 Jul n/a London 14 Jun n/a Reading 01 Oct London 30 Jul n/a London 27 Nov n/a Reigate 11 Jun Manchester 19 Jun London 21 Aug n/a Norwich 11 Sep Birmingham 29 Oct Leeds 06 Nov London 29 Oct n/a London 22 Oct n/a Construction Insurance London 25 Jun n/a London 08 Nov n/a Contingency Insurance London 12 Jun n/a London 26 Nov n/a Contract Works Insurance - Reigate 12 Jun London 21 Jun n/a Reading 06 Aug Bristol 04 Sep London 06 Dec n/a Contractors Insurance Advanced London 03 Oct n/a Contractors All Risks Insurance Southampton 18 Jul Contract Works Insurance JCT Made London 15 Oct n/a

3 Simple Contractors Liability Insurance Crime and Fidelity Guarantee Insurance introduction Leeds 18 Jun London 20 Aug n/a Edinburgh 24 Jul Cyber Risks Insurance Leeds 19 Jun London 10 Jul n/a London 30 Aug n/a Directors and Officers Liability Insurance Directors and Officers Liability Insurance Directors and Officers Liability Insurance Advanced Employers Liability Insurance London 22 Aug n/a Southampton 02 Jul Birmingham 03 Jul London 05 Sep n/a London 03 Jul n/a Leeds 17 Jul 13 FULL Southampton 06 Aug London 18 Oct n/a Southampton 08 Jul Belfast 03 Jul London 24 Sep n/a Energy Insurance London 25 Nov n/a Environmental Insurance Manchester 01 Aug Farming Insurance Norwich 11 Jun Newcastle 17 Sep Farming Insurance Bristol 09 Jul Financial Institutions Insurance London 18 Jun n/a Finance for Non Financial Managers London 06 Jun n/a London 15 Nov n/a Freight Forwarders and Goods in Transit Insurance London 09 Jul n/a Norwich 05 Nov Global Insurance London 17 Jul n/a High Net Worth Insurance Intro/Interm London 12 Nov n/a Southampton 13 Nov High Net Worth Insurance - Advanced Leeds 18 Nov Household Insurance - London 06 Nov n/a Household Insurance - Bristol 04 Jun Leeds 02 Jul London 05 Aug n/a to Insurance Leicester 06 Aug

4 Leeds 10 Sep Birmingham 11 Sep London 13 Sep n/a Bristol 03 Oct Jewellers, Fine Art and Specie Insurance London 29 Oct n/a Liability Insurance Reigate 01 Aug Liability Insurance London 27 Sep n/a Birmingham 08 Oct 13 FULL n/a Bristol 21 Nov Liability Insurance - Advanced London 26 Jun n/a London 17 Oct n/a Newcastle 06 Nov Liability Insurance Claims - London 12 Sep n/a Liability Insurance Claims - London 16 Jul n/a London 05 Nov n/a Liabilities (Understanding the relationship between PI, D&O and General Liabilities and recognising gaps in cover) Leicester 18 Jun 13 FULL Leicester 19 Jun Manchester 25 Jun London 16 Aug n/a Glasgow 20 Aug Birmingham 04 Sep London Market London 18 Nov n/a Marine Cargo and Goods in Transit Insurance Marine Cargo and Goods in Transit Insurance - Marine Cargo and Goods in Transit Insurance Advanced London 03 Sep n/a London 29 May n/a Edinburgh 23 Jul London 12 Nov n/a London 01 Oct n/a Marine Hull Insurance London 22 Jul n/a Motor Fleet Insurance - Newcastle 05 Jun Motor Fleet Insurance - London 30 May n/a Reading 18 Jul Leeds 08 Aug Manchester 08 Oct London 11 Nov n/a Motor Insurance London 25 Jun n/a Birmingham 01 Aug Motor Insurance Norwich 01 Oct London 12 Aug n/a Motor Insurance Claims London 03 Dec n/a Motor Insurance Claims London 23 Jul n/a

5 Motor Trade Insurance Newcastle 31 Jul Networking Skills London 19 Sep n/a Personal Injury Claims Reading 19 Sep Birmingham 02 Jul Political Risks Insurance London 03 Sep n/a Private Motor Insurance Leeds 12 Nov Professional Indemnity Insurance Professional Indemnity Insurance Professional Indemnity Insurance Advanced London 27 Jun n/a London 26 Sep n/a Birmingham 04 Jun London 13 Jun n/a Reading 25 Sep London 22 Nov n/a London 29 Aug n/a Bristol 26 Nov Property Owners Insurance - London 09 Jul n/a Southampton 07 Aug London 15 Oct n/a Public and Products Liability Insurance Public & Products Liability Insurance London 31 Jul n/a Exeter 25 Jul Norwich 02 Aug Belfast 01 Aug London 30 Aug n/a Reinsurance - London 05 Nov n/a Risk Protection Newcastle 19 Jun Risk Management (Theory & Practice) Risk Survey Skills for the Non Surveyor Small Commercial Insurance Packages Reading 14 Nov Birmingham 05 Dec London 03 Jun n/a Leeds 22 Oct Leeds 20 Sep Trade Credit London 11 Nov n/a Underwriting and Risk Assessment London 18 Jun n/a Underwriting and Risk Assessment London 13 Aug n/a Regulatory and Compliance Skills Venue Date Standard if Broker s Governance, Risk Management and CII 26 Jun n/a Compliance (Regulation) GRC Birmingham 10 Jul Business Skills & Personal Venue Date Standard

6 Development if Broker Business Continuity Planning Manchester 05 Jul London 18 Jul n/a London 11 Nov n/a Communication Skills London 11 Jul n/a Customer First London 13 Dec n/a Developing a Training and Competency Scheme within your Firm London 12 Sep n/a Essential Business Skills London 30 Oct n/a Finance for Non Financial Managers London 06 Jun n/a London 15 Nov n/a Get More From Your Team. Coaching and Mentoring for Managers to NLP to Coaching and Mentoring for Mangers and Leaders London 13 Sep n/a Leeds 23 Oct London 13 Sep n/a Letter & Report Writing Skills Leeds 06 Jun London 07 Jun n/a London 25 Nov n/a Minute Taking London 19 Jun n/a Personal Assertiveness and Effectiveness London 08 Oct n/a Presentation Skills London 03 Jun n/a London 08 Oct n/a Self Management and Personal Effectiveness London 09 Sep n/a Time Management Leeds 04 Sep Leicester 10 Oct London 18 Jul n/a London 05 Dec n/a Compliance and Regulatory Venue Date Standard if Broker Governance, Risk Management and London 26 Jun n/a Compliance (Regulation) GRC Birmingham 10 Jul Management Skills and Development Venue Date Standard Best Laid Plans London 15 Nov n/a to Coaching and Mentoring London 11 Sep n/a London 11 Nov n/a Delegate Skills London 10 Jul n/a if Broker Effective Control of Time for Busy Managers London 09 Oct n/a

7 Essential Business Skills London 30 Oct n/a Day 1 Essentials of Management London 23 Oct n/a Day 2 Essentials of Management London 31 Oct n/a to Business Communication Skills London 10 Jun n/a to Management London 07 Oct n/a Day 1 Measuring the Effectiveness of Training including ROI Day 2 Measuring the Effectiveness of Training including ROI London 05 Sep n/a London 15 Oct n/a Performance Appraisals London 16 Oct n/a Project Management London 05 Jun n/a London 21 Nov n/a Workload Juggling for Managers Norwich 06 Aug Sales and Marketing Skills Venue Date Standard 2 Day: Sales Skills for Account Executives Day 1 London Day 2 London London 03 Oct n/a London 17 Oct n/a if Broker How to get more Business from your clients Modernising your Business using Social Media Marketing London 30 Oct n/a London 01 Nov n/a Negotiation Skills Leeds 05 Sep London 18 Sep n/a Sales and Relationship Management Skills Reigate 12 Jul Southampton 17 Jul Sales Skills Refresher London 14 Jun n/a Birmingham 03 Sep Telesales Skills Manchester 18 Jul London 31 Oct n/a Understanding Your Clients Financials London 09 Sep n/a New Starter Programme Venue Date Standard Day 1 Business Communication Skills London 28 May n/a Birmingham 10 Sep Day 2 to Insurance London 29 May n/a Birmingham 11 Sep if Broker

8 NB You can also book a single day on the New Starter Programme if required. The price for an individual regional day is Standard or To qualify for discount please let us know if: - You are placing 20+ bookings - You are a broker ASSESS user Do you know anyone else who would be interested in hearing about our Broker Academy workshops? Jest let us know and we will do the rest. In addition to the workshops scheduled above we have the following programmes on offer: 5 DAY ILM Endorsed Next Steps Programme in Leadership & Performance Management MANCHESTER 2013 Day 1 Managing and Leading your team 12 Sep 13 Day 2 Competency Based Recruitment and Selection 17 Oct 13 Day 3 Performance Coaching and Mentoring 14 Nov 13 Day 4 Managing Change, Conflict and Challenging Behaviour 17 Jan 14 Day 5 Reviewing and Consolidating Learning 14 Feb 14 Cost for all 5 Days which includes vat and the 70 endorsement fee (must attend all 5 Days because of the Endorsement) 5 DAY Management Development Programme LONDON 2013 Day 1 Strategy and Business Planning 08 May 13 Day 2 Leadership 05 Jun 13 Day 3 Financial Accounting 24 Jun 13 Day 4 Succession Planning and Interview Skills 02 Jul 13 Day 5 Sales and Relationship Management Skills 23 Jul 13 Cost for all 5 Days or 325 for an individual day. 6 DAY ILM Endorsed Programme in Management and Leadership LONDON 2013/2014 Day 1 Personal Effectiveness as an Insurance Manager 01 Oct 13 Day 2 Insurance Management Essentials 01 Nov 13 Day 3 Coaching Skills for Motivation and Performance 16 Dec 13 Day 4 Building and Maintaining Effective Insurance Teams 10 Jan 14 Day 5 Dealing with Difficult Situations 13 Feb 14 Day 6 Consolidating Learning and Personal Impact 18 Mar 14 Cost for all 6 Days which includes vat and the endorsement fee (must attend all 6 days because of the Endorsement) Can t find the course you re looking for? If there are any additional topics on which you would like training, please let us know. We may be able to cover these subjects in future or provide a bespoke course for your firm. Contact us: Phone: Brokeracademy@ssluk.net

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