SharePoint Case Study. US Army Corp of Engineers
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- Janice Harvey
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1 SharePoint Case Study US Army Corp of Engineers
2 USACE: Enterprise Collaboration USACE Challenge Large scale retirement and human capital drain Need for knowledge retention Fundamental matrix reorganization into Communities of Practice (CoPs) Need for expert communities and dynamic team collaboration Over 25,000 employee organization with dispersed expertise Need for expert identification and location Enterprise Best Practices System Robust workflows to capture and share best practices and lessons learned Team Collaboration Portals Events, blogs, wikis, chats, and Groove workspaces Technical Excellence Network Database of skills and experts Moving toward Knowledge Network 2009 Optimos, Inc.
3 USACE: Configuration Management USACE Challenge Process re-engineering toward Centers of Standardization: standard facility types, including RFPs, contracts, designs, and specs Need for numerous different stakeholders to submit changes with approval processes and version control Need for Office-based solution Need for integration with Enterprise Best Practices Center of Standardization system Integrated workflows for submission of changes, discussion and collaboration, approvals, and version control Seamless lifecycle integration from lesson learned to suggested change to discussion and approval, with full transparency and version control 2009 Optimos, Inc.
4 USACE: PMO Platform USACE Challenge A76 process has resulted in a new organization: ACE IT CIO office manages strategy and oversees ACE IT Need to implement a robust PMO organization Need for ISO 9000 quality control processes Need for EVMS project management PMO portal for all internal and external stakeholders Integration with Primevera project management system and enterprise data warehouse and Business Objects Dashboards, enterprise repositories, scorecards, and project tracking Workflows for project request and other functions 2009 Optimos, Inc.
5 DOJ: Enterprise Information Discovery and Sharing DOJ Challenge JMD wants to implement DOJ-wide collaboration layer to drive information discovery and sharing across components Need to drive direct value for particular components Need to evolve DOJ-wide information taxonomy Significant legacy infrastructure issues Need to streamline Active Directory and other services MOSS Shared Services Model Expertise in Active Directory infrastructure Unified Messaging and Presence Awareness Component-by-component approach identifying quick wins for particular user groups Evolving DOJ-wide information taxonomy in collaboration with JMD 2009Optimos, Inc.
6 Keeping Teams Connected with Microsoft Office SharePoint Server Server-based Excel spreadsheets and data visualization, Report Center, BI Web Parts, KPIs/Dashboards Docs/tasks/calendars, blogs, wikis, Outlook/ integration, offline docs/lists, project management lite Rich and Web forms based front-ends, LOB actions, Business Forms Platform Services Workspaces, Mgmt, Security, Storage, Topology, Site Model Enterprise Portal template, Site Directory, My Sites, social networking, privacy control Integrated document management, records management, and Web content management with policies and workflow Content Management Search Enterprise scalability, contextual relevance, rich people and business data search
7 USACE Enterprise Lessons Learned System Optimos Content & Collaboration Management Practice has helped organizations realize the potential of Microsoft Office SharePoint Server (MOSS) 2007 by delivering collaboration and content management solutions that meet critical business needs. Optimos is working with the U.S. Army Corp of Engineers (USACE) to implement an enterprise-wide lessons learned system using SharePoint. As part of its USACE 2010 strategic initiative, USACE seeks to reengineer the organization and break down barriers to enable sharing of best practices. Optimos strategy included implementing a process, which coincided with a Communities of Practice model and merged specific resources in a shared services model available to USACE field engineers. Functionality Document repository Discussion threads Integrated calendaring Document sharing Workflow elements involving lessons learned submission approvals and revisions Benefits Consolidation of resources in a shared services model available to USACE field engineers Expectation that system will evolve into network of expert resources who can be located and contacted quickly, and invited to collaborate on problems in real-time
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