Bringing Control to Global Supply Management Business Process Management (BPM) and Advanced Project Management Practices
|
|
- Jean Austin
- 8 years ago
- Views:
Transcription
1 Bringing Control to Global Supply Management Business Process Management (BPM) and Advanced Project Management Practices Jason Klemow, CTP, Partner The JK Group 301/ ; Francine Holloway, ESQ, Senior Contracts Officer The World Bank 202/ ; 90th Annual International Supply Management Conference, May 2005 Abstract. One of the largest sources of aid to more than 100 developing countries, The World Bank has improved global sourcing and supplier management utilizing Business Process Management and proven project management practices. This workshop will focus on how The World Bank was able to more quickly and effectively manage project lifecycles using BPM for supply management. Presentation Objective. The World Bank Group (World Bank) is transforming its former, highly manual process of selecting consulting services into a robust Web-based, e- Procurement solution. As part of its procurement simplification and modernization agenda, the Bank is streamlining global sourcing, enhancing transparency, increasing open competition, and improving compliance with policies and regulations. Supply managers can learn practical and useful lessons from this implementation and gain insight into a new technology Business Process Management (BPM) that enables organizations to successfully and cost-effectively adapt software to their unique business conditions. Officials from The World Bank and The JK Group will discuss the project background, the e-procurement initiative, the implementation, software selection, best practices / lessons learned, and project results. World Bank Background. The World Bank Group lends around $20 billion each year to fight poverty and improve the living standards of people in the developing world. To fulfill that mission, the World Bank contracts with thousands of service providers and contractors every year to provide technical and managerial services for projects conducted in more than 80 countries around the world. These consultants help in a wide range of activities from policy advice; institutional reforms; management; engineering services; and construction supervision to financial services; procurement services; social and environmental studies; and identification, preparation, and implementation of projects to complement borrowers capabilities in these areas. Development projects funded by the World Bank typically involve multiple contracts and a large number of consultants. The Bank procurement model is decentralized where project or team leaders, not procurement officers, conduct selections with support from procurement specialist and central World Bank procurement offices and centralized policy and contracting offices in Washington D.C. In order to maintain a decentralized, international environment, the Bank needed to increase transparency, enhance compliance efforts, and improve institutional memory (as data is systematically collected during the process).
2 In addition to improving collaboration among dispersed project managers and central contracting officers, the World Bank wanted to increase execution efficiency throughout the entire contracting lifecycle. Pre-existing procurement and ERP systems burdened users by requiring them to access multiple systems, manage tasks manually, and perform redundant data entry. These systems also constrained The Bank with regard to process changes and often required customization when policies and procedures were amended. Business Process Management Background. Delphi Group defines Business Process Management (BPM) as an emerging layer of software for building new process-based applications. While similar technology has been around in some form or another for years, it has been largely thought of as incomplete, complex and difficult to implement. Only recently have organizations started to understand and realize how BPM and BPM software can dramatically improve their business and streamline their operations. By helping organizations model, automate, and manage their internal business processes, which encompass both people and enterprise systems, BPM software can yield repeatable, sustained increases in productivity, while providing an infrastructure for monitoring, simulating, and adjusting these processes so that they are continually optimized for efficiency. In addition, BPM suites provide additional capabilities including collaborative, knowledge-centric tools (e.g., document and content management), as well as security and personalization layers to ensure the appropriate context is delivered. Advanced Project Management Background. The project team responsible for the new solution used an interactive approach to formulate and delivery the overall vision. The approach included, Discovery & Assessment, Strategy & Prioritization, High Level Design, Low Level Design, Customization & Configuration, and finally, Deployment. Each stage had specific measurable outcomes. Project take-away: Having end-users assist with the writing of help text for mockup pages was one of the key lessons learned during this project, and is a practice that has recommended for similar projects. By assisting in the writing of the help text, the project teams were able to quickly identify non-documented processes and requirements. E-Procurement Initiative. The World Bank created a strategic initiative to implement a collaborative, web-based RFP solution that would foster open competition, consistency of practice and minimize process redundancy. They needed an automated system to manage all aspects of solicitations including advertising, vendor registration, issuing RFPs, managing responses to RFPs, responding to vendor questions, and evaluating and awarding contracts. Supplier firms would also need to monitor the procurement process online to view opportunities, express interest, obtain bidding documents and submit bids. Top officials created a set of objectives that included process simplification, open competition, enhanced transparency, strengthened controls and compliance, and automation of the current manual process. Planning Phases. The project team identified realistic goals and objectives from which they could create action plans. The first phase of the approach was Discovery & Assessment. The team conducted stakeholder interviews, user interviews, and focus group meetings on specific topics. This phase allowed the team to identify strengths and weaknesses in the current
3 process, and provide recommendations for process improvements. Balancing desired objectives with realistic, achievable goals, the team benchmarked the future state process design, mandatory and desired features, and formulated a project vision and action plans. To better understand the achievability of their desired goals and objectives, the team investigated the capabilities e-procurement software packages. They found that many software companies provided goods-based procurement tools that could not handle needs for services procurements. With this realization, the team expanded their search for software packages that offered the flexibility and adaptability needed to handle the processes for services procurements. The result of this phase was the creation of a competitive Request for Proposal with Appian Procurement, a solution based on the Appian Enterprise BPM framework, being chosen as the Bank s solution provider. Appian s solution was selected mainly because, in addition to its ability to facilitate and expedite process design and implementation to automate the end-to-end contracting process, Appian s BPM framework provided a unified solution that incorporated personalization, knowledge management, and backend integration capabilities. The second phase was Strategy & Prioritization. At this stage, the World Bank finalized the roadmap and determined the desired features that would be included, resulting in the Budget finalization and statement of work with the selected vendor. Design Phases. During the next phases, High Level Design and Low Level Design, the project team began transforming the vision into hard deliverables. They documented the business processes, created storyboards, created use case scenarios, and identified integration requirements for existing systems. The team created the work breakdown structure starting with a distinct outcome, determining the requirements for achieving this outcome, then methodically breaking down the requirements into small, straightforward tasks. At each step, plans and requirements were reviewed and confirmed with all stakeholders. Along with these objectives, The World Bank outlined technical requirements for the new system. These requirements included features not typically provided by e-procurement software packages: interconnected workflows to handle the entire contracting lifecycle, a web-based portal to provide remote access to a worldwide group of users, collaborative tools that allow group decision-making, document management tools to make contracts and documents easily accessible within the business process, and integration adapters to connect with backend systems such as SAP and legacy systems, and process analytics to track and report on all contracting activities and provide audit trails for each and every process, compliance check, and user action. The power of deploying a full-featured BPM suite to streamline the Bank s procurement process was evident in the ability to map the Bank s processes, while ensuring that the overall solution incorporated user-friendly features and functionality that made it intuitive and easy to use. Such features included: The power of using a BPM framework was evident in the ability to directly map the Bank s processes while making the overall solution intuitive and easy to use with distinctive features and functionality including: Intelligent Wizards: borne from mapping the World Bank procurement process into automated steps, the Pre-Selection Wizard allows non-experts to determine the best procurement solution. The Wizard eliminates guesswork and builds consistency.
4 Real-Time Access: XML-based interfaces to link directly to the World Bank s SAP R/3 system. Process Tracking: on-screen dashboards to provide cross-functional performance and productivity reports which enable users to have an appropriate degree of process monitoring at varying levels of granularity (e.g. person, function, project, or selection). Customization and Configuration Phase. The Development phase was straightforward and included configuration, customization, integration, and testing. While the Bank s processes and procedures were highly unique, the Appian Enterprise BPM framework enabled the Bank to reduce the need for customization in favor of configuration. This effort has become even easier with the latest releases of the Appian Process Modeler, which provides users with web-based visual environment for building and deploying process models without any programming, as shown in Figure 1. Figure 1 Activities and other parameter driven nodes can be dragged and dropped into the design area. An example of the parameters is shown in Figure 2.
5 Figure 2 Deployment Phase. For deployment, the project team relied on Focus group attendees to help determine appropriate training. Based on feedback from the attendees, the Bank created a series of online training videos, 10 to 15 minutes in length, which are accessible to staff before and during any procurement. In addition, demonstrations and hands-on clinics are offered throughout the year. During each of these demonstrations, the project team takes detailed notes on all suggestions and tracks issues in order to make recommendations about future product enhancements. Many of these findings have been documented as lessons learned and were published using a specific set of critical success factors, including: System Integration, Security and Authentication, Re-engineering the Process, Performance Measurement, Top Management Support, Change Management, eprocurement implementation strategy, and Technology Standards. (Leipold, Klemow, Holloway, Vaidya 2004) Results of the Implementation. The World Bank Group is fulfilling its project goals remarkably well. When the new, Web-based procurement solution was deployed, management began to achieve their objectives, and global World Bank staff received an intuitive, easy-touse application. Open competition is improving, as external firms are able to easily register, learn about opportunities, and submit bids. Compliance and consistency, critical to the World Bank, are now electronically enforced. Everyone from management to project managers can
6 access reports on status, performance, and compliance. And process transparency comes from more than reports as anyone with the right access level can view the current state of a selection through personalized dashboards. This top-to-bottom visibility is increasing consistency and communication across a global organization with a decentralized process. Systems integration onto a common business process platform is delivering efficiencies for management and users alike. A single interface to all procurement-related systems allows procurement officers to oversee a procurement process instead of merely providing support to project leaders scattered across the globe. A central point of entry for the entire procurement process, online discussion features, and uniform interfaces to enterprise data sources (e.g. SAP s R/3 system) all serve to streamline processes. Employees in Washington, D.C. can work with colleagues in India just as easily as if they were in the same office building. REFERENCES Liepold, K., Klemow, J., Holloway, F., and Vaidya, K. (2004) The World Bank E-Procurement For The Selection Of Consultants - Challenges & Lessons Learned Journal of Public Procurement, 4 (3): Palmer, Nathaniel (2004) BPM2003 Market Milestone Report Delphi Group White Paper.
Procurement General Session: Empowering Modern Procurement
Procurement General Session: Empowering Modern Procurement Business Driven. Technology Powered. Marco Rossi SCM Product Development Director - EMEA Safe Harbor Statement The following is intended to outline
More informationFortune 500 Medical Devices Company Addresses Unique Device Identification
Fortune 500 Medical Devices Company Addresses Unique Device Identification New FDA regulation was driver for new data governance and technology strategies that could be leveraged for enterprise-wide benefit
More informationConstruction Management. New Business Development. Asset Management/Compliance. Tax Credit Allocation. Grants Management. Finance and Accounting
HFA is an enterprise-grade software solution simplifying the many complexities associated with managing multiple housing programs. Our flexible solution allows state agencies to implement one or all of
More informationBusiness Process Management & Workflow Solutions
Business Process Management & Workflow Solutions Connecting People to Process, Data & Activities TouchstoneBPM enables organisations of all proportions, in a multitude of disciplines, the capability to
More informationBusiness Process Modeling and Analysis with Savvion BusinessManager
White Paper Business Process Modeling and Analysis with Savvion BusinessManager Mar 2008 5104 Old Ironsides Drive Suite 205 Santa Clara, California 95054 408-330-3402 888-544-5511 www.savvion.com White
More information5 Steps to Choosing the Right BPM Suite
5 Steps to Choosing the Right BPM Suite BPM Suites can deliver significant business benefits and a fast ROI but only if you choose the right one By Laura Mooney, Metastorm Copyright 2009, Metastorm Inc.
More informationHow To Manage Project And Portfolio Management In Microsoft Office 2010
Enterprise Project Management SOLUTIONS THAT LAST Challenges in PPM What is a Project? Why Project Management? Challenges in Project and Portfolio Management (PPM) Problems for PM and PPM Leaders Presentation
More informationUnited Nations Industrial Development Organization
- United Nations Industrial Development Organization Distr.: General 11 March 2013 Original: English Industrial Development Board Forty-first session Vienna, 24-27 June 2013 Item 4 (g) of the provisional
More informationVisual Enterprise Architecture
Business Process Management & Enterprise Architecture Services and Solutions October 2012 VEA: Click About to edit Us Master title style Global Presence Service and Solution Delivery in 22 Countries and
More informationweb3 esourcing Product Paper
web3 esourcing Product Paper web3 esourcing Functionality Wax Digital web3 esourcing is a powerful toolset for the professional purchaser looking to drive best value and optimise strategic sourcing outcomes.
More informationDigital Marketing. SiMplifieD.
Digital Marketing. Simplified. DIGITAL MARKETING PAIN POINTS Research indicates that there are numerous barriers to effective management of digital marketing campaigns, including: Agencies and vendors
More informatione Governance ULB Level Reform
ULB Level Reform 1. The Reform e-governance is a form of public administration making use of information and communication technologies (ICT) to enhance the access and delivery of government services to
More informationORACLE S PRIMAVERA FEATURES PORTFOLIO MANAGEMENT. Delivers value through a strategy-first approach to selecting the optimum set of investments
ORACLE S PRIMAVERA FEATURES Delivers value through a strategy-first approach to selecting the optimum set of investments Leverages consistent evaluation metrics, user-friendly forms, one click access to
More informationOne trusted platform. All your project information.
One trusted platform. All your project information. The most trusted and widely used online collaboration platform for engineering and construction projects. New York City Hall Reconstruction New York
More information8 Tips for Winning the IT Asset Management Challenge START
Tips for Winning the IT Asset Management Challenge START A successful IT Asset Management (ITAM) program can help you lower your costs and increase your asset utilization. You benefit by avoiding unplanned
More informationWilhelmenia Ravenell IT Manager Eli Lilly and Company
Wilhelmenia Ravenell IT Manager Eli Lilly and Company Agenda Introductions The Service Management Framework Keys of a successful Service management transformation Why transform? ROI and the customer experience
More informationAccenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning
Accenture Enterprise Services for Chemicals Delivering high performance in enterprise resource planning An innovative, comprehensive and proven approach that helps chemical companies accelerate enterprisewide
More informationSOLUTION BRIEF: CA CLARITY GRANTS MANAGER. CA Clarity Grants Manager
SOLUTION BRIEF: CA CLARITY GRANTS MANAGER CA Clarity Grants Manager Q: How Can I Manage the Entire Grants Lifecycle and Meet My Reporting and Transparency Requirements? A: CA Clarity Grants Manager helps
More informationJENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX
JENZABAR EX Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX A Proven Solution for Higher Education Jenzabar EX is a comprehensive, fully-scalable administrative platform designed specifically
More informationHow Microsoft dynamics AX fairs in comparison to other ERP s
How Microsoft dynamics AX fairs in comparison to other ERP s GONE ARE THOSE LEGACY ERP SYSTEMS OF OLDEN DAYS. LEGACY SYSTEMS LOOK VAST, REQUIRE HUGE BUDGETS, AND TAKE LONG IMPLEMENTATION TIME. IT IS A
More informationDigital Marketplace - G-Cloud
Digital Marketplace - G-Cloud CRM Services Core offer 9 services in this area: 1. Dynamics CRM Upgrade Services Utilising this service, Core will undertake an evaluation of your current CRM platform. We
More informationSmart Track s ATS Functionality
Businesses recognize that their most valuable resource is the people. With the demand for skilled talent continuously growing, it s a competitive necessity to have the best processes in place to attract,
More informationDigital Marketing. Simplified. www.infosys.com/brandedge
Digital Marketing. Simplified. www.infosys.com/brandedge DIGITAL MARKETING PAIN POINTS Infosys research indicates that there are numerous barriers to effective management of digital marketing campaigns,
More informationCommercial Project Management
Solution in Detail R&D Engineering Executive Summary Contact Us Commercial Deliver More for Less More for Less Efficiency Companies that sell projects often need to professionalize core business processes
More informationStrategic Advice from Top-Performing Brands. Global Recruitment Advice
Global Recruitment: Strategic Advice from Top-Performing Brands Copyright icims, Inc. Global Recruitment Advice Technology has enabled businesses to expand their capacity and hire the best and brightest
More informationAccenture Human Capital Management Solutions. Transforming people and process to achieve high performance
Accenture Human Capital Management Solutions Transforming people and process to achieve high performance The sophistication of our products and services requires the expertise of a special and talented
More informationThe Future of Census Bureau Operations
The Future of Census Bureau Operations Version 1.0 April 25, 2013 The Future of Census Bureau Operations Page ii [This page intentionally left blank] The Future of Census Bureau Operations Page iii Document
More informationOracle s Primavera P6 Enterprise Project Portfolio Management
Oracle s Primavera P6 Enterprise Project Portfolio Management Oracle s Primavera P6 Enterprise Project Portfolio Management is the most powerful, robust and easy-to-use solution for prioritizing, planning,
More informationAccenture Enterprise Services for Metals. Delivering high performance in enterprise resource planning
Accenture Enterprise Services for Metals Delivering high performance in enterprise resource planning The metals industry faces unique levels of process complexity, which make the deployment of enterprise
More informationCommunication and marketing services
Communication and marketing services Contents Creativity is contagious. Pass it on. Albert Einstein 4. How we can help you 6. Creative services 8. Digital services 10. Print management 12. Customer communications
More informationmysap ERP FINANCIALS SOLUTION OVERVIEW
mysap ERP FINANCIALS SOLUTION OVERVIEW EFFECTIVE FINANCIAL MANAGEMENT ... IS KEY TO BUSINESS SUCCESS mysap ERP FINANCIALS YOUR BUSINESS, YOUR FUTURE, YOUR SUCCESS mysap ERP is the world s most complete
More informationHow can Identity and Access Management help me to improve compliance and drive business performance?
SOLUTION BRIEF: IDENTITY AND ACCESS MANAGEMENT (IAM) How can Identity and Access Management help me to improve compliance and drive business performance? CA Identity and Access Management automates the
More information7 things to ask when upgrading your ERP solution
Industrial Manufacturing 7 things to ask when upgrading your ERP solution The capabilities gap between older versions of ERP designs and current designs can create a problem that many organizations are
More informationORACLE PROJECT MANAGEMENT
ORACLE PROJECT MANAGEMENT KEY FEATURES Oracle Project Management provides project managers the WORK MANAGEMENT Define the workplan and associated resources; publish and maintain versions View your schedule,
More informationSacramento County, CA is e-procurement Pioneer
Sacramento County, CA is e-procurement Pioneer Project Stats: County: Sacramento County, CA Population: 1.2 million Operating Budget: $2.4B Vendor Base: ~9,000 Software Provider: The Public Group Benefits:
More informationSAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT
SAP Thought Leadership Business Intelligence IMPLEMENTING BUSINESS INTELLIGENCE STANDARDS SAVE MONEY AND IMPROVE BUSINESS INSIGHT Your business intelligence strategy should take into account all sources
More informationHow To Understand The Essentials Of Business Process Management
BPM Basics: What you need to know about Business Process Management Table of Contents Executive Summary 2 BPM: Past, Present and Future 2 How BPM Differs 2 BPM in Action 3 Where to Start? 4 Standards for
More informationAccenture Federal Services. Federal Solutions for Asset Lifecycle Management
Accenture Federal Services Federal Solutions for Asset Lifecycle Management Assessing Internal Controls 32 Material Weaknesses: identified in FY12 with deficiencies noted in the management of nearly 75%
More information5 Things You re Missing
WHITE PAPER 5 Things You re Missing if Your AP Automation Solution Doesn t Have Predictive Analytics Published by: Sponsored by: 5 Things You re Missing if Your AP Automation Solution Doesn t Have Predictive
More informationProject, Program & Portfolio Management Help Leading Firms Deliver Value
in collaboration with Project, Program & Portfolio Help Leading Firms Deliver Value Managing Effectively & Efficiently Through an Enterprise PMO Program & Portfolio : Aligning IT Capabilities with Business
More informationField Service in the Cloud: Solving the 5 Biggest Challenges of Field Service Delivery
Field Service in the Cloud: Solving the 5 Biggest Challenges of Field Service Delivery The ServiceMax Whitepaper Executive Summary The time has come for field service organizations to also reap the benefits
More informationMaking Every Project Business a Best-Run Business
SAP Functions in Detail SAP Business Suite SAP Commercial Project Management Making Every Project Business a Best-Run Business Table of Contents 3 Quick Facts 4 Facilitating Optimal Project Delivery for
More informationSolution brief. HP solutions for IT service management. Integration, automation, and the power of self-service IT
Solution brief HP solutions for IT service management Integration, automation, and the power of self-service IT Make IT indispensable to the business. Turn IT staff into efficient, cost-cutting rock stars.
More informationWhite Paper March 2009. Government performance management Set goals, drive accountability and improve outcomes
White Paper March 2009 Government performance management Set goals, drive accountability and improve outcomes 2 Contents 3 Business problems Why performance management? 4 Business drivers 6 The solution
More informationAccenture and SAP: a winning combination to improve performance through business intelligence
Accenture and SAP: a winning combination to improve performance through business intelligence Business intelligence capabilities enable decision making that drives high performance A key finding in Accenture's
More informationTen Ways to Generate Higher Returns from Your Innovation Investments
Ten Ways to Generate Higher Returns from Your Innovation Investments Next Copyright Sopheon plc. All rights reserved worldwide. This work is licensed under the Creative Commons Attribution Non-Commercial
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.
More informationThe Case for Business Process Management
The Case for Business Process Management Executive Summary Each company s unique way of doing business is captured in its business processes. For this reason, business processes are rapidly becoming the
More informationQlik UKI Consulting Services Catalogue
Qlik UKI Consulting Services Catalogue The key to a successful Qlik project lies in the right people, the right skills, and the right activities in the right order www.qlik.co.uk Table of Contents Introduction
More informationThe Case for Business Process Management
Jeremy Westerman, Senior Product Marketing Manager for BPM Business process management (BPM) has dramatic business and technology effects. It provides organizations with the ability to save money, save
More informationLanguageDesk is the web-based project management tool from Milengo that takes the hassle out of managing translation projects.
4 LanguageDesk Cloud-based translation LanguageDesk is the web-based project management tool from Milengo that takes the hassle out of managing translation projects. BENEFITS 24/7 availability Intuitive
More informationMicrosoft Dynamics NAV for Government Contractors
Microsoft Dynamics NAV for Government Contractors Introduction Small to midsize companies that do business with the federal government have unique challenges not typically faced by companies that exclusively
More informationEquinix Increases IT and Employee Productivity with ServiceNow Cloud-Based IT Service Automation Solution
IDC ExpertROI SPOTLIGHT Equinix Increases IT and Employee Productivity with ServiceNow Cloud-Based IT Service Automation Solution Sponsored by: ServiceNow Matthew Marden April 2014 Randy Perry Overview
More informationFinal. North Carolina Procurement Transformation. Governance Model March 11, 2011
North Carolina Procurement Transformation Governance Model March 11, 2011 Executive Summary Design Approach Process Governance Model Overview Recommended Governance Structure Recommended Governance Processes
More informationTitle: Contract Management Software Solutions (CMS) and Procurement Front-End System
Page 1 Universal Service Administrative Company (USAC) Request for Information (RFI) for Contract Management Software Solutions and Procurement Front-End System RFI Number: USAC-FI-2016-02-005-RFI Title:
More informationManageability with BPM
Manageability with BPM Presenter Names: Thierry Hendrickx / Chris den Hoedt 2008 IBM Corporation Agenda What is BPM Managing Internal controls with BPM IBM s Vision to BPM 1 Government leaders know what
More informationFive Tenets of Modern Procurement Move Source-to-Pay to the Cloud
ENTERPRISE RESOURCE PLANNING CLOUD Five Tenets of Modern Procurement Move Source-to-Pay to the Cloud Copyright 2014 Oracle Corporation. All Rights Reserved. Modern procurement organizations are continually
More informationProductivity Gains for SMBs with OnCloud ERP PestBusters takes 1st mover advantage
2012 Productivity Gains for SMBs with OnCloud ERP PestBusters takes 1st mover advantage GreeneStep OnCloud ERP enables SMBs to take advantage of an agile business automation and processes integration system
More informationDepartment of Technology Services
Department of Technology Services 2016-2019 Strategic Plan DTS Dept. of Technology Services Utah Code 63F- 1-203 explicitly requires the Chief Information Officer (CIO) to prepare an executive branch strategic
More informationSharePoint and Contract Management. Alan Weintraub Practice Director ECM Consulting (610) 234-4032 (office) (484) 467-5720 (Mobile)
1 SharePoint and Contract Management Alan Weintraub Practice Director ECM Consulting (610) 234-4032 (office) (484) 467-5720 (Mobile) 2 Agenda What is SharePoint MOSS 2007 Contract Management Demonstration
More informationIT Asset Inventory and Outsourcing: The Value of Visibility
BDNA WHITE PAPER IT Asset Inventory and Outsourcing: The Value of Visibility October 2007 bdnacorp.com U.S. Corporate Headquarters 650.625.9530 Europe, Middle East & Africa +33.1.42.27.10.71 Asia Pacific
More informationC A S E S T UDY The Path Toward Pervasive Business Intelligence at an International Financial Institution
C A S E S T UDY The Path Toward Pervasive Business Intelligence at an International Financial Institution Sponsored by: Tata Consultancy Services October 2008 SUMMARY Global Headquarters: 5 Speen Street
More informationDell Connected Learning for Schools. Transforming Education for the Digital Age
Dell Connected Learning for Schools Transforming Education for the Digital Age This document was created to provide Dell s point of view for primary and secondary schools and contains the following sections:
More informationBAE Systems adopts eprocurement for enterprise efficiency
C A S E S T U D Y BAE Systems adopts eprocurement for enterprise efficiency Leveraging a hosted solution to reduce cost and improve service levels Company Profile BAE Systems is a premier global defense
More informationMergers and Acquisitions: The Data Dimension
Global Excellence Mergers and Acquisitions: The Dimension A White Paper by Dr Walid el Abed CEO Trusted Intelligence Contents Preamble...............................................................3 The
More informationSecuring Enterprise Mobility for Greater Competitive Advantage
SAP Brief SAP Technology SAP Afaria Objectives Securing Enterprise Mobility for Greater Competitive Advantage Build a strong foundation for mobile success Build a strong foundation for mobile success Enterprise
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With Microsoft Dynamics GP, you can turn that vision into reality with a solution
More informationProduct Overview. ebid exchange. Vendor Management. Sourcing and Bidding. Vendor Contract Management. Benefits of ebid exchange
Product Overview ebid exchange Vendor Management Your branded vendor portal for vendor self-registration and inquiry. Sourcing and Bidding Tools for bidding, price analysis, reverse auction, and team scoring
More informationIBM Software IBM Business Process Management Suite. Increase business agility with the IBM Business Process Management Suite
IBM Software IBM Business Process Management Suite Increase business agility with the IBM Business Process Management Suite 2 Increase business agility with the IBM Business Process Management Suite We
More informationEfficient PLM for SMEs Individual, Streamlined and Flexible
cenitspin Efficient PLM for SMEs Individual, Streamlined and Flexible Configure your PLM Standard Gain a clear overview with the PLM desktop Intuitive and user-friendly operation combined with an agile
More informationSOLUTION WHITE PAPER. BMC Manages the Full Service Stack on Secure Multi-tenant Architecture
SOLUTION WHITE PAPER BMC Manages the Full Service Stack on Secure Multi-tenant Architecture Table of Contents Introduction................................................... 1 Secure Multi-tenancy Architecture...................................
More informationThis paper looks at current order-to-pay challenges. ECM for Order-to-Pay. Maximize Operational Excellence
J A N U A R Y 2 0 1 4 ECM for Order-to-Pay Maximize Operational Excellence This paper looks at current order-to-pay challenges and trends; what organizations should consider in an order-to-pay solution;
More informationStruxureWare TM Data Center Operation
StruxureWare TM Data Center End to end Management (DCIM) software for monitoring, control of power, cooling, security and energy usage from the building through IT systems Part of StruxureWare for Data
More informationThe IBM Solution Architecture for Energy and Utilities Framework
IBM Solution Architecture for Energy and Utilities Framework Accelerating Solutions for Smarter Utilities The IBM Solution Architecture for Energy and Utilities Framework Providing a foundation for solutions
More informationEMA Service Catalog Assessment Service
MORE INFORMATION: To learn more about the EMA Service Catalog, please contact the EMA Business Development team at +1.303.543.9500 or enterpriseit@enterprisemanagement.com The IT Service Catalog Aligning
More informationINFORMATION CONNECTED
INFORMATION CONNECTED Cover Your Lending and Leasing Business from All Angles Oracle FLEXCUBE Lending and Leasing Define. Comply. Collect. Adapt. A Comprehensive Solution for All Your Lending Needs The
More informationAWWA/WEF Information Management & Technology Conference, March 4-7, 2007, Austin, TX
Management and Control Technology for Water/Waste Water Utility Programs Burcin Becerik 1, Gustavo Soto-Rosa 2 Abstract This paper discusses the implementation and use of management and control solutions
More informationInnovations in Outsourcing: The Microsoft Experience. Case Study
Innovations in Outsourcing: The Microsoft Experience Case Study Prepared by Dr. Beena George, Ph.D, Associate Professor at The University of St. Thomas GEO IAOP s Global Excellence in Outsourcing Award
More informationTake control of lending credit risk
Enterprise Software overview Take control of lending credit risk Market leading credit management, origination and workflow tools for commercial lending Before Misys FusionBanking Credit Management Enterprise,
More informationNo Boundaries. Just GetThere. GetThere Travel and Collaboration Management. Travel. Meet. Network.
No Boundaries. Just GetThere. GetThere Travel and Collaboration Management Travel. Meet. Network. For more than a decade, GetThere has been used by a majority of the Fortune 200 and the BTN Corporate Travel
More informationBridging the Gaps: The Convergence of Meetings, Travel, and Expense Management
Bridging the Gaps: The Convergence of Meetings, Travel, and Expense Management Introduction At most companies, business activities such as meetings management, travel procurement and expense processing
More informationDepartment of Energy. Customer Service Plan
Department of Energy Customer Service Plan A Message from the Secretary Over the past two and a half years, the Obama Administration and the Department of Energy have worked to make the federal government
More informationSage X3 for Food & Beverage
Sage X3 for Food & Beverage for Food & Beverage Adopt a faster, simpler, more flexible solution with full business and HRM capabilities. Sage X3 provides the next generation of business solutions for your
More informationThe #1 Web-Based Business Software Suite. Accounting / ERP CRM Ecommerce
The #1 Web-Based Business Software Suite Accounting / ERP CRM Ecommerce for every business. Intelligent Complete Simple You have real-time access to all the information you need to make better, faster
More informationFour Clues Your Organization Suffers from Inefficient Integration, ERP Integration Part 1
Four Clues Your Organization Suffers from Inefficient Integration, ERP Integration Part 1 WHY ADOPT NEW ENTERPRISE APPLICATIONS? Depending on your legacy, industry, and strategy, you have different reasons
More informationWelcome to Modulo Risk Manager Next Generation. Solutions for GRC
Welcome to Modulo Risk Manager Next Generation Solutions for GRC THE COMPLETE SOLUTION FOR GRC MANAGEMENT GRC MANAGEMENT AUTOMATION EASILY IDENTIFY AND ADDRESS RISK AND COMPLIANCE GAPS INTEGRATED GRC SOLUTIONS
More informationSEQUENCE Integrates with Microsoft Dynamics to Provide Enterprise BPMS Capabilities
SEQUENCE Integrates with Microsoft Dynamics to Provide Enterprise BPMS Capabilities SEQUENCE BPM Suite: Enterprise Process Control PNMsoft s SEQUENCE is a collaborative BPMS (Business Process Management
More informationIntroduction. Table of Contents
Introduction To stay competitive, you know how important it is to find new ways to streamline and save on your company s operations. Learning how leading companies handle commercial payments can give you
More informationData Sheet: Archiving Symantec Enterprise Vault Store, Manage, and Discover Critical Business Information
Store, Manage, and Discover Critical Business Information Managing millions of mailboxes for thousands of customers worldwide, Enterprise Vault, the industry leader in email and content archiving, enables
More informationThought Leadership White Paper
Thought Leadership White Paper Introduction Contracts form the foundation of all businesses and every business relationship. They define every aspect of a business s activities procurement, sales, marketing,
More informationSOA Governance & Security How BPM Can Help Philip Larson, Director of Product Management, Appian Corporation
SOA Governance & Security How BPM Can Help Philip Larson, Director of Product Management, Appian Corporation Copyright 2006 Appian Corporation. All rights reserved. Agenda! SOA Intro! How BPM And SOA Fit
More informationTeradata Marketing Operations. Reduce Costs and Increase Marketing Efficiency
Teradata Marketing Operations Reduce Costs and Increase Marketing Efficiency Product Insight Brochure What Would You Do If You Knew? TM What would you do if you knew your marketing efforts could be freed
More informationIBM Emptoris Procurement SaaS Service
IBM Emptoris Procurement SaaS Service Service Definition IBM Emptoris Procurement SaaS Service 1 1. Summary 1.1 Service Description IBM is focused on providing Best in Class Supply and Contract Management
More informationVehicle Sales Management
Solution in Detail Automotive Executive Summary Contact Us Vehicle Sales Optimizing Your Wholesale Business Efficient Sales Collaborative Operation Faced with declining margins, automotive sales organizations
More informationHow To Manage Risk With Sas
SOLUTION OVERVIEW SAS Solutions for Enterprise Risk Management A holistic view of risk of risk and exposures for better risk management Overview The principal goal of any financial institution is to generate
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.
More informationEXPERTISE FOR WHERE YOU RE HEADED
EXPERTISE FOR WHERE YOU RE HEADED CREATING A ROADMAP FOR TOMORROW We offer a complete range of business technology services fueled by proven methodologies, process optimization and best practices. Whether
More information9044 - Enhance Performance Management Reporting
September 9 11, 2013 9044 - Enhance Performance Management Reporting Anaheim, California and Analysis Leveraging SAP BI Tools Sean Johnson SAP Agenda Overview of Enterprise Performance Management Value
More informationCurrent Challenges in Managing Contract Lifecycle Management
Current Challenges in Managing Lifecycle Management s are the bloodline of your business. Due to increased pressure in volume, complexity and regulatory compliance, contracts have evolved from a simple
More informationService Suite for Communications Mobile workforce management solutions
Service Suite for Communications Mobile workforce management solutions No other mobile workforce management provider knows the communications industry like ABB. That s why ABB has become one of the leading
More information