Emerging ECM Industry Trends ( ) Content is a commodity managing it is an art! October, 2009

Transcription

1 Emerging ECM Industry Trends ( ) المبادء البارزة في عالم إدارة المحتوى الشامل Content is a commodity managing it is an art! October, 2009

2 The Document Management Evolution Concept High Volume Scanning Information Lifecycle Management Correspondence Tracking Document Enabling SharePoint s impact on the ECM landscape Facts Embrace, Enhance & Extend The Roadmap to Enterprise Information Management Knowledge Management e-discovery

3 The Document Management Evolution Collaborate Process Track Interactive Enable Content Warehouse Deliver Capture Search Filing Plan Mass Compliance

4 Ever-Team s Diversification into HVS Capture Indexing Quality Control Preparation Batch preparation Separators Infrastructure and teams Capture Scanning Batch indexing First quality control Indexing Form indexing Character and bar code recognitions Lists and controls Quality Control Image control Image reparation Index correction Rejects management Storage Security, Tracking and Logs Statistics and Reports

5 Information Lifecycle Management (ES-Compliance) Import Processing Integration Connectors to various document storage systems Intermediate format Import in the ES Compliance Safe boxes Content security Content encryption Content shredding Content empress Time stamping Physical Archive Lifecycle Retention and disposition Tracking and audit trail Non repudiation and ownership Security, Tracking and Logs Audit, Statistics and Dashboard APIs and Web services for content retrieval Graphical user interface for content access Integration with content management applications

6 Correspondence Tracking (ES-CTS)

7 Document Enabling (ES-DES) ES-DES Business Documentation EverSuite Enterprise Services Web Services Direct Connectivity

8 Adapted Solutions ES-DAM ES-BPS ES-CTS ES-DMS ES-DES Content Warehouse Capture Deliver ES-DMS ES-DMS ES-HVS ES-Compliance

9 The Document Management Evolution Concept High Volume Scanning Information Lifecycle Management Correspondence Tracking Document Enabling SharePoint s impact on the ECM landscape Facts Embrace, Enhance & Extend The Roadmap to Enterprise Information Management Knowledge Management e-discovery

10 SharePoint Phenomenon SharePoint is becoming Ubiquitous in many Enterprises: Fastest Ever Growing Microsoft Server Product 100 Million seats sold >$ 1 Billion Licences 2007/08 Up to 50% Gartner Survey Respondents are delivering SharePoint projects right now Adoption is Business Driven So easy to START using it, it is spreading virally BUT

11 SharePoint ECM Capabilities and Gaps

12 Businesses Require Business Applications

13 How to Embrace, Enhance and Extend SharePoint

14 Ever- Team Approach Microsoft Office SharePoint Server Extend EverSuite.NET Business Applications Enhance EverSuite.NET ECM Components Embrace Microsoft Windows SharePoint Services

15 EverSuite SharePoint Edition GUI MOSS Portal Legacy Applications MS Office Outlook APIs and Services Processing EverSuite Object Model - Relational Database Integration - Conversion Services - Forms Engine - OCR Services MOSS Object Model Repository MOSS Online Storage Volume Dependent Performance ES Compliance -Retention Policies -Archive Services Volume Independent Performance EverSuite Storage Management System

16 The Document Management Evolution Concept High Volume Scanning Information Lifecycle Management Correspondence Tracking Document Enabling SharePoint s impact on the ECM landscape Facts Embrace, Enhance & Extend The Roadmap to Enterprise Information Management E-Discovery Knowledge Management

17 What do we mean by Enterprise Information Management? Enterprise Information Management (EIM) is an operational commitment to define, secure, maintain and improve the integrity and efficiency of information assets across business boundaries (Gartner, 2008) ECM technologies address the 80% of enterprise information that is unstructured, so enterprise information management won t achieve its goals unless it includes ECM (Gartner, 2009)

18 Key EIM Related Aspects Document Enabling Services (Unifying structured & unstructured data) Integration with Business Intelligence Solutions Knowledge Management E-Discovery

19 Knowledge Management A Knowledge Management Platform is based on an integrated information management strategy which caters to the needs of knowledge seekers, contributors and workers, by addressing the following concepts: Context Rich Applications e-discovery

20 Knowledge Management Platform The Notion of Context Rich Applications The EverSuite ECM platform can be used to create context rich applications, through the following: Seamlessly extending the ES presentation layer with portals which expose collaborative workspaces Embracing the Web 2.0 standard in order to generate more interactive and responsive e-forms Seamlessly extending the ES presentation layer with comprehensive reporting services (Business Intelligence) Exposing a unified context rich experience through integrated workspaces that address all document management, workflow and collaboration requirements

21 Example of a Context Rich Application

22 EverSuite, a foundation for e-discovery Content Classification Taxonomy/ Knowledge Management Content Access EverSuite SIS Insightful Content visibility & business insight Organized Content in EverSuite Repository e-discovery Federated Search Reports Statistics Disorganized or Lost Content 22

23 Questions? Thank you for your attention and time