Job Description Paraplanner (Trainee)

Transcription

1 Job Description Paraplanner (Trainee) Competence and Role Provided to: On: Reporting to: Anthony Roberts Working in collaboration with Financial Advisers and other colleagues, you will assist the Paraplanners in preparing recommendations and producing suitability reports in line with company policy, including implementing recommendations and reviewing the client s financial affairs, and preparing and maintaining client records. The role will involve promoting the company s services in a professional and FSA compliant manner. Core Duties and Responsibilities: Working in collaboration with Financial Advisers and other colleagues you will deal effectively with queries from clients and other parties through effective communication. You will record your client communications (whether that communication is written, oral or electronic) including client related communications with third parties. Client communications and client related communications should be recorded on the client s file in line with company policy in clear and intelligible English. Working in collaboration with a client s Financial Adviser you will collect and collate information and data about (and from) the client in accordance with the principle of know your client and ensure all the required compliance documentation is present and correct. You will ensure that all know your client evidence and information is recorded in line with company policy in clear and intelligible English. Working with the Paraplanners you will discuss with the Financial Adviser the client s objectives, identifying and obtaining the information necessary to compile a financial cashflow forecast. You will assist in the compilation of draft net worth statements, income and expenditure statements and a financial cashflow forecast to discuss with the Financial Adviser. Working in collaboration with Ellis Bates specialist teams, you will liaise with product providers and other third parties to acquire additional information that may be required in order to assess the client s needs and to formulate recommendations. Working in collaboration with the Financial Adviser you will assist the Paraplanners to identify areas for planning and identify solutions suitable to meet the client s needs and objectives. This will include assisting in the preparation of tax calculations where necessary. Working in collaboration with the Financial Adviser you will assist the Paraplanners to review the client s investment portfolio, asset allocation, risk profile etc.. You will obtain information, quotes, illustrations and product details, and provide comparisons for analysis. You will prepare suitability letters and reports for approval by the Paraplanners and the Financial Adviser in line with company policy and prepare associated accompanying documentation as required. This will include the precompletion of documentation ready for clients to check and sign. You may at times be required to assist and provide support with administrative functions, for example: new business processing, rebalances and organising future planning meetings with the client on behalf of the Financial Adviser. You will commit to continuous personal development, keeping knowledge up to date and retaining supporting records for review. Team Support/Communication:

2 It is important that the Financial Advisors, Paraplanners and Administrators work well together as a strong team, offering assistance to clients irrespective of whether or not the Financial Adviser is available. You will be expected to cover for colleagues who may be absent. You will: Participate in all team communications (meetings/ s etc) to ensure a proactive and informative contribution is made. Make a positive contribution to support the team working collectively and consistently at all times through regular communication, sharing of information, job shadowing, on the job support etc. Work professionally and diligently towards qualifying for the role of Paraplanner Treating Customers Fairly: All employees are required to engage with the company s Treating Customers Fairly policy and will be appraised of their understanding of the culture on a regular basis Security: You will be required to: Report any potential breaches, including weaknesses in current systems to our Compliance Officer/Managing Director. Ensure personal data (client and employee) is securely held and properly utilised in accordance with the principles of Data Protection Act. Key performance indicators: Ensure all Key Performance Indicators are achieved and are attained compliantly with FSA Regulation. Key Performance Indicators will include: File Reviews CPD Records Any targets agreed Other: You will handle any complaints in accordance with company procedures and regulatory requirements and ensure compliance with the Data Protection Act, and any other guidance which forms part of the day to day role. You will undertake all other duties as reasonably required and directed. This Job description may be reviewed and subsequently amended to better reflect any changes in the role.

3 Education, Qualifications & Training Paraplanner - Person Specification Provided to: On: Reporting to: Anthony Roberts/Nigel Swan Essential Certificate in Paraplanning with Chartered Insurance Institute (J09, R01, RO2, R03) or equivalent Certificate in Financial Planning with Chartered Insurance Institute (CF1,CF2, CF4, CF5, CF8, R01, R05) or equivalent, such as Financial Planning Certificate Desirable (or working towards) Taxation (J01) Trusts (J02) Pensions and Retirement Planning (R04) Investments (IMC) Other technical areas (pensions, long term care) Certified Financial Planner Certification Technical knowledge will be validated from time to time through internal assessment. Key Skills Understanding of the Financial Planning process Able to work within defined business processes Ability to achieve agreed outcomes without supervision Prioritise and plan own workload Detailed and accurate Articulate Excellent inter personal skills, both written and verbal Ability to multi task and prioritise effectively Good IT skills Good report writing skills Ability to work independently and in a team Knowledge & Experience Experience of maintaining good working relationships in the delivery of financial advice services or similar environment Experience in writing complex and detailed reports for cases Ability to assess information, make comparisons and identify critical features Ability to acquire update and apply new skills and knowledge Set own goals and want to deliver agreed targets Financial Skills Ability to analyse financial issues and offer sound, reliable and professional advice Ability to collate and present financial information Ability to understand and analyse financial and non-financial data IT Skills

4 Fully competent in desktop applications (proficient in Microsoft Word, Excel and Outlook) Experience in working with Avelo back office systems/1st Personal Skills Communication: Ability to communicate effectively both verbally and in writing, and to deal with individuals at all levels Team working: Ability to contribute as part of a team, and deal with individuals at all levels within the business Professional integrity: The strength of character to explain a professional point while having empathy with a customer Relations with others: The personal qualities and skills that promote open and constructive relations with colleagues and customers Flexibility: The flexibility for and commitment to continual service development and improvement Training: Ability to contribute and support the delivery of a training programme. Be able to work within defined business processes

5 Education, Qualifications & Training Provided to: On: Reporting to: Anthony Roberts/Nigel Swan Paraplanner (Trainee) - Person Specification Essential Certificate in Financial Planning with Chartered Insurance Institute (CF1,CF2, CF4, CF5, CF8, R01, R05) or equivalent, such as Financial Planning Certificate Desirable (or working towards) Certificate in Paraplanning with Chartered Insurance Institute (J09, R01, RO2, R03) or equivalent Taxation (J01) Trusts (J02) Pensions and Retirement Planning (R04) Investments (IMC) Other technical areas (pensions, long term care) Certified Financial Planner Certification Technical knowledge will be validated from time to time through internal assessment. Key Skills Understanding of the Financial Planning process Able to work within defined business processes Ability to achieve agreed outcomes without supervision Prioritise and plan own workload Detailed and accurate Articulate Excellent inter personal skills, both written and verbal Ability to multi task and prioritise effectively Good IT skills Good report writing skills Ability to work independently and in a team Knowledge & Experience Experience of maintaining good working relationships in the delivery of financial advice services or similar environment Experience in preparing or assisting in the preparation of complex and detailed reports for cases Ability to assess information, make comparisons and identify critical features Ability to acquire update and apply new skills and knowledge Set own goals and want to deliver agreed targets Financial Skills Ability to analyse financial issues and offer sound, reliable and professional advice Ability to collate and present financial information Ability to understand and analyse financial and non-financial data IT Skills

6 Fully competent in desktop applications (proficient in Microsoft Word, Excel and Outlook) Experience in working with Avelo back office systems/1st Personal Skills Communication: Ability to communicate effectively both verbally and in writing, and to deal with individuals at all levels Team working: Ability to contribute as part of a team, and deal with individuals at all levels within the business Professional integrity: The strength of character to explain a professional point while having empathy with a customer Relations with others: The personal qualities and skills that promote open and constructive relations with colleagues and customers Flexibility: The flexibility for and commitment to continual service development and improvement Training: Ability to contribute and support the delivery of a training programme. Be able to work within defined business processes