Job description - Fundraising Database Reporting and Solutions Analyst

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Job description - Fundraising Database Reporting and Solutions Analyst"

Transcription

1 Job description - Fundraising Database Reporting and Solutions Analyst Main purpose of job The Fundraising Database Reporting and Solutions Analyst will lead on the requirement gathering, design and creation of high quality reports to meet the business intelligence reporting needs of the organisation particularly across the Fundraising directorate as well as assisting the organisation in ensuring its CRM system is utilised to its maximum potential. The post-holder will guide CRM users to create sound data processes and work closely with the Fundraising Database manager to champion and extend the use of the CRM database across all departments and directorates. Position in organisation Reports to the Fundraising Database Manager Member of the Fundraising Database Team within the Fundraising Directorate Works with all users of CRM at all levels across multiple directorates Works in collaboration with central IT teams on delivery of solutions Works in collaboration with the Fundraising Reporting and Analysis team to standardise reporting definitions. Dimensions and limits of authority Responsible for spreading knowledge of how data is stored and used, implementing processes and reporting across the organisation within guidance from the Fundraising Database Manager Advise on appointment of and work with external agencies and experts within criteria agreed by the Fundraising Database Manager Liaise directly with suppliers to agree data exchange standards and for support. Duties and key responsibilities Strategy To be a lead for the fundraising reporting and database development strategy

2 Database Reporting and Development Lead in developing strategy to fulfil the organisation s database and reporting needs. E.g. by reviewing potential software solutions, creating reporting structures and designing reporting definitions Lead the development of a suite of sophisticated Business Intelligence and Management Information reports for business owners Lead the design of a Reporting Data Warehouse for CRM related data. Demonstrate and prove the value of management reporting by creating prototypes, highlighting reportable KPIs and producing dashboards Write complex SQL scripts and use business intelligence software to manipulate and present large datasets into easy to digest reports and dashboards for management teams across the organisation Co-ordinate the testing of new reports and organise user acceptance testing Assist in the production and delivery of training for reporting as necessary Liaise with database software suppliers to ensure the fundraising database is working efficiently for organisational needs Guide colleagues across the Society in maximising use of the database with regard to record-keeping and analysis by designing data flows, storage and mapping between data sources Keep up-to-date with developments in the fundraising database industry and recommend any identified additions or changes to current process and functionality Database Administration and Analysis Collaborate with central IT department and other suppliers to maximise efficiency of data imports and general use of the Fundraising CRM system Carrying out business analysis to identify better or new ways to use data from all directorates within the Society Lead business owners and internal and external suppliers in the design of departmental processes for the import of personal and transactional data Identify on-going issues and difficulties with all forms of data and work with internal and external suppliers to diagnose and resolve as necessary Create SQL data integrity scripts for regular house-keeping; ensuring data is accurate, complies with the Society s business rules and Data Protection legislation Compile and maintain systems and procedures manuals to support the database Communicate with internal clients to ensure they are aware of changes to business processes with regard to the Fundraising CRM system Database Support Diagnose problems with Database tools and features, and work with internal IT and external suppliers to provide solutions Using SQL to interpret the CRM, identify and diagnose data issues

3 Lead on unit and functional testing for development of new CRM features and processes by designing test matrixes and managing the testing process With the Fundraising Database Manager, write and update database business rules Devise and implement best practices for database support procedures to be used by the Fundraising Database Support team in their day to day support roles Produce technical documentation for all aspects of the Fundraising Database Support team s work (including reports, database imports, SQL processes and bespoke CRM features) Responsible for articulating the users needs of other teams and directorates by creating comprehensive requirements documents and advise on proper use of the database Deputise for other members of the Fundraising Database Support team as necessary to ensure data imports and processes are performed to agreed schedules To undertake any other duties or projects commensurate with the nature and grade of this post as required. Additional responsibilities Adhere to all the Society s service standards, policies and procedures. Comply with the data protection regulations, ensuring that information on clients remains confidential. Responsible for personal learning and development, to support the learning and development of others and the whole organisation. Work in a manner that facilitates inclusion, particularly of people with dementia. Implement the Society s health and safety policy and procedures, ensuring that all practices and procedures are undertaken in accordance with a healthy and safe working environment and that all staff and volunteers for whom you may be responsible are aware of their responsibilities in respect of their role, monitoring data and recommending action as required. Administrate and organise own work to ensure that it is accurate and meets quality targets, reasonable deadlines and reporting requirements. Follow the Society s management information guidelines and requirements, including ensuring appropriate monthly measures on service usage levels are collected and submitted on the services database or other systems in accordance with deadlines.

4 Person specification All of the following requirements are essential, unless marked with a * when they are desirable, and will be assessed from a combination of information provided from the application form and interview process. Education and qualifications Numerate and literate, with a good standard of education up to degree standard SQL qualifications* Formal certification for Business Intelligence reporting software* Skills and experience Extensive experience of creating Business Intelligence and Management Information reports using SQL and/or proprietary reporting tools Extensive experience of designing reports by gathering requirements from users Extensive experience of implementing and supporting database processes Extensive experience of working with technical IT staff Experience of supporting large, multi-user CRM databases Experience of working in a customer-facing environment Ability to independently identifying issues and inefficiencies, and proposing sound solutions Ability to articulate user requirements into logical documentation and visualise using data reports Knowledge of SQL to an intermediate level Experience of using SQL to diagnose data issues Experience of creating SSRS reports Experience of writing detailed technical and non-technical documentation for a variety of users Excellent understanding of database and reporting value in a large organisation Advanced Microsoft Office skills; in particular Word, Excel and Outlook Advanced skills with Microsoft Access* Experience of fundraising environments* Experience of charity CRM systems (in particular, ProgressCRM)* Experience of Business Intelligence reporting software* Experience of working with PRINCE2 project management methodology and/or Agile development methods* Personal attributes / qualities Strong negotiating and influencing skills

5 Strong team working and interpersonal skills Excellent written and verbal communication skills Able to work effectively on own initiative and as part of a team, without close supervision Able to work to multiple deadlines and under pressure Strong attention to detail Ambitious, innovative, self-motivated and target driven Demonstrate flexibility in adapting to changing work conditions, including learning new tools and technologies as required Value Based Behaviours Alzheimer s Society has a value-based behavioural framework which brings our values to life in everything we do. The framework is applied across the full employment (and volunteering) life-cycle. This includes individual objectives, appraisals, performance management, reward and recognition and personal and professional development. You will be given a full copy of the framework if appointed, as part of your induction. For this role, the key value based behaviours you will need to evidence in your application and which will be assessed during the recruitment process are: Adapt my communication style to meet the needs of those I m communicating with. Promote partnership and collaboration within and across teams Contribute constructively to changes, embracing these positively Use my initiative to anticipate and overcome problems and obstacles Engender a customer focused culture in my team or area of expertise Work within and contribute to the development of our policies and procedures Take responsibility for my own development by proactively seeking opportunities for learning and development. Actively seek and share knowledge, skills and expertise with colleagues.

Job Description - Fundraising Database Training and Engagement Officer

Job Description - Fundraising Database Training and Engagement Officer Job Description - Fundraising Database Training and Engagement Officer 1. Main purpose of job The Fundraising Database Training and User Engagement Officer will fulfil the CRM learning needs of the organisation

More information

Strategy Key input into the fundraising database development strategy

Strategy Key input into the fundraising database development strategy Job Description 1. Main purpose of job The Fundraising Database Executive will implement and support the evolving strategy and best practice in the Society s use of its fundraising database. The postholder

More information

Job description Customer Care Team Leader (Engagement)

Job description Customer Care Team Leader (Engagement) Job description Customer Care Team Leader (Engagement) Main purpose of job The Customer Care Team Leader will manage the day to day running of the internal Customer Care engagement team, ensuring it provides

More information

Job description Fundraising Database Analyst

Job description Fundraising Database Analyst Job description Fundraising Database Analyst Main purpose of job Alzheimer s Society has a supporter database of approximately 1 million records, including archived and legacy information. To increase

More information

Job Description - Regional Fundraising Manager

Job Description - Regional Fundraising Manager Job Description - Regional Fundraising Manager Main Purpose of Job The post-holder will lead on the co-ordination and development of fundraising activity and the delivery of a cost effective fundraising

More information

Works closely with all members of the Training and Consultancy team, and the wider Operations, Fundraising and Marketing directorate.

Works closely with all members of the Training and Consultancy team, and the wider Operations, Fundraising and Marketing directorate. Job description Training Officer Main purpose of job The main purpose of this role is to co-ordinate the department s training and marketing activities provide market intelligence to the Training team

More information

Job Description - Relationship Development Manager Dementia Friends

Job Description - Relationship Development Manager Dementia Friends Job Description - Relationship Development Manager Dementia Friends Main Purpose of job: Leads on and manages the relationships with key organisations across private, public and third sector. Manages the

More information

Job description HR Advisor

Job description HR Advisor Job description HR Advisor Main purpose of job To work closely with colleagues in the HR Business Partner team along with the wider PDO directorate to ensure delivery of a first class, professional and

More information

Job description - Business Improvement Manager

Job description - Business Improvement Manager Job description - Business Improvement Manager Main Purpose of job The post has lead responsibility for optimising operational performance within the Operations directorate, and across the Society for

More information

Job Information Pack. IT Service Management Officer Tower Hill, London. June 2014 ALZHEIMER S SOCIETY

Job Information Pack. IT Service Management Officer Tower Hill, London. June 2014 ALZHEIMER S SOCIETY ALZHEIMER S SOCIET Job Information Pack IT Service Management Officer Tower Hill, London June 2014 Alzheimer s Society, Devon House, 58 St Katharine s Way, London. Telephone +44 (0) 20 7423 3500. Fax 020

More information

NSPCC JOB DESCRIPTION. Database Training and Support Manager. (Grade 5 - Senior Business Support Officer)

NSPCC JOB DESCRIPTION. Database Training and Support Manager. (Grade 5 - Senior Business Support Officer) NSPCC JOB DESCRIPTION Job Title: Database Training and Support Manager (Grade 5 - Senior Business Support Officer) Function: Department: Supporter Services and Database Administration Supporter Experience

More information

Job Description- SQL Database Administrator

Job Description- SQL Database Administrator Job Description- SQL Database Administrator Main purpose of job: The SQL Database Administrator will be responsible for the provision of high quality IS support for existing database applications, developing

More information

Internal Communication and Engagement Manager (part-time)

Internal Communication and Engagement Manager (part-time) Internal Communication and Engagement Manager (part-time) Main purpose of job To develop and manage internal communication and engagement programmes to support Alzheimer s Society projects, activities

More information

Working as part of the team to manage social media activity across various channels

Working as part of the team to manage social media activity across various channels Job Description Job title: Location: Salary: Hours: Contract type: Digital and Marketing Executive Tower Hill London 27,363 35 per week Six month contract Main purpose of job Operational support for Alzheimer

More information

WEB DEVELOPER. Grade: E (spinal points 20 to 26) Salary: 20,076 to 25,406. Status: Fixed Term Contract 31 March 2014. Hours:

WEB DEVELOPER. Grade: E (spinal points 20 to 26) Salary: 20,076 to 25,406. Status: Fixed Term Contract 31 March 2014. Hours: WEB DEVELOPER Grade: E (spinal points 20 to 26) Salary: 20,076 to 25,406 Status: Fixed Term Contract 31 March 2014 Hours: 37 hours per week CLOSING DATE: 10 November 2011 SELECTION EVENT DATE: Wednesday

More information

Leeds Beckett University Job Description

Leeds Beckett University Job Description Leeds Beckett University Job Description Ref: HRD292032A Faculty/Service Section Post Designation Corporate Services Human Resources HR Systems Analyst Grade 6 Post to which directly responsible Posts

More information

JOB SPECIFICATION. Service Support Manager ORGANISATION CHART: JOB PURPOSE:

JOB SPECIFICATION. Service Support Manager ORGANISATION CHART: JOB PURPOSE: JOB SPECIFICATION JOB TITLE: GRADE: Service Support Manager SMP ORGANISATION CHART: JOB PURPOSE: Management responsibility for the Service Support within the Trust delivering an efficient and cost effective

More information

Job Description. Supply Chain Development Manager

Job Description. Supply Chain Development Manager Job Description Job Title: Commercial Analyst Post Number(s) Grade: PO5 Department: Section: Reports to: Supply Chain Management Supply Chain Development Hub Supply Chain Development Manager PURPOSE OF

More information

Dementia Friends Digital & Marketing Executive

Dementia Friends Digital & Marketing Executive Job Description Job title: Location: Dementia Friends Digital & Marketing Executive Tower Hill - London Main purpose of job Operational support for Dementia Friends digital marketing activity, including

More information

JOB DESCRIPTION. 2. Organisation chart. Individual Giving. Support Care Manager. Legacy. Direct Marketing Manager. Manager. Data Marketing Executive

JOB DESCRIPTION. 2. Organisation chart. Individual Giving. Support Care Manager. Legacy. Direct Marketing Manager. Manager. Data Marketing Executive JOB DESCRIPTION Job title: Direct Marketing Reports to: Head of Individual Giving Responsible for: Staff: 1 member of staff, Direct Marketing Executive Hours: 37.5 hours/week. Location: The post will be

More information

Job Description. Working Hours Standard 35 hours per week Normally working Mon Fri 9am to 5pm with additional hours as required

Job Description. Working Hours Standard 35 hours per week Normally working Mon Fri 9am to 5pm with additional hours as required Job Description Job Title Oracle Support Technical Developer Function IT Services Applications Reporting to Applications Manager Direct Reports None Working Hours Standard 35 hours per week Normally working

More information

38,648 ( 35,590 basic + 3,058 London weighting allowance) Grade E of Mind s salary scales

38,648 ( 35,590 basic + 3,058 London weighting allowance) Grade E of Mind s salary scales Job description Job Title Responsible to Department Team Responsible for Salary Hours of work Length of contract Location of work CRM Manager Data Process and CRM Delivery Manager Fundraising Data and

More information

Job Description. Applications Development Manager Band 8b

Job Description. Applications Development Manager Band 8b Job Description Applications Development Manager Band 8b Job Title: Team / Directorate: Band: Responsible to: Accountable to: Application Development Manager (Hub) Commissioning Intelligence, Commercial

More information

Advancement Officers: Marketing Communications

Advancement Officers: Marketing Communications JOB DESCRIPTION Job Title: Service: Senior Advancement Officer: Digital Marketing Communications Advancement/Marketing Communications. The post is based at Preston, Lancashire, but with an occasional requirement

More information

Job Title: Clinical Coordinator and Data Management Administrator. Job Holder: New Position, 2014 PART 1: JOB PROFILE. 1. Main Purpose of Job

Job Title: Clinical Coordinator and Data Management Administrator. Job Holder: New Position, 2014 PART 1: JOB PROFILE. 1. Main Purpose of Job Page1 Job Title: Clinical Coordinator and Data Management Administrator Job Holder: New Position, 2014 PART 1: JOB PROFILE 1. Main Purpose of Job This post is responsible for providing administration management

More information

JOB PROFILE. Collaborate and work effectively with team members within the section and the rest of the Transformation Service.

JOB PROFILE. Collaborate and work effectively with team members within the section and the rest of the Transformation Service. JOB PROFILE Job Title: Principal Commissioning Officer Consultant 3 Department: Corporate Resources Ref: DCC/14/0344 Section: Transformation Service Job Family: Transformation Job grade: 12 Purpose of

More information

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028 Job Description and Person Specification Job Title: Business Analyst Post Number: HCI.C24 JE Ref: JE028 Grade: PO1 (SCP 35 39) Other payments: Service: Progression: Hours per week: Accountable to: N/A

More information

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources ROLE PROFILE Job Title Reports to Service area No. of staff responsible for Budget responsibility ( ) Performance Consultant (Fixed Term) Assistant Director for Human Resources HR 0 None Purpose of Job

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N APPENDIX 3 J O B S P E C I F I C A T I O N DIRECTORATE: DIVISION/SECTION/UNIT: Information & Business Change UNIT MANAGER: ICT Services Manager POST TITLE: Software Solutions Architect JOB FAMILY & ROLE

More information

Job Description. Data Acquisition and Processing Manager Band 8b

Job Description. Data Acquisition and Processing Manager Band 8b Job Description Data Acquisition and Processing Manager Band 8b Job Title: Team / Directorate: Band: Responsible to: Accountable to: Data Acquisition and Processing Manager Commissioning Intelligence,

More information

BAND: 5. 37½ hours per week 1. JOB SUMMARY

BAND: 5. 37½ hours per week 1. JOB SUMMARY POST TITLE: Software Developer BAND: 5 HOURS: ACCOUNTABLE TO: LOCATION: 37½ hours per week Head of Informatics Programme Mamhilad 1. JOB SUMMARY Reporting to Software Development Manager, the post holder

More information

JOB DESCRIPTION. Job Title: Conference and Events Executive

JOB DESCRIPTION. Job Title: Conference and Events Executive JOB DESCRIPTION Job Title: Conference and Events Executive Job Holder: Date: Overview of Role Develop and support the Society s democratic and decision-making structure by organising key Society events

More information

BENENDEN HOSPITAL TRUST JOB DESCRIPTION

BENENDEN HOSPITAL TRUST JOB DESCRIPTION BENENDEN HOSPITAL TRUST JOB DESCRIPTION Job Title and Band: Band 5 Procurement Manager Job Holder: Key Responsibilities Contributes to the delivery of the Benenden Group procurement strategy, including

More information

JOB DESCRIPTION. Lead specific research and analysis projects to deliver high quality insight to senior managers across the council and its partners

JOB DESCRIPTION. Lead specific research and analysis projects to deliver high quality insight to senior managers across the council and its partners JOB DESCRIPTION Job Title Business Intelligence Officer Barnet Band and scale range BBB points 36-39 Reports to Commissioning and Policy Advisor (Economist) Service area Policy Unit, Commissioning Group

More information

Technical Project Manager JOB DESCRIPTION

Technical Project Manager JOB DESCRIPTION JOB TITLE: BUSINESS UNIT: REPORTS TO: Technical Project Manager ICT Manager, ICT EA GRADE: Non-EA Position DATE APPROVED: 17/12/2015 JOB SPECIFICATION SUMMARY OF THE BROAD PURPOSE OF THE JOB The Technical

More information

JOB DESCRIPTION SYSTEMS DEVELOPMENT OFFICER - Grade 6

JOB DESCRIPTION SYSTEMS DEVELOPMENT OFFICER - Grade 6 JOB DESCRIPTION SYSTEMS DEVELOPMENT OFFICER - Grade 6 Title: Contract type: Systems Development Officer Fixed Term 12 Months Grade: Grade 6 Location: Reporting to: Carmarthen or Lampeter Campus Information

More information

JOB DESCRIPTION Facilities Manager Soft Services. RESPONSIBLE FOR: Team Leaders and Contract Support staff

JOB DESCRIPTION Facilities Manager Soft Services. RESPONSIBLE FOR: Team Leaders and Contract Support staff JOB DESCRIPTION Facilities Manager Soft Services DIRECTORATE: Merlin Works DEPARTMENT: Facilities Management SALARY: 44,880 RESPONSIBLE TO: Head of Facilities Management RESPONSIBLE FOR: Team Leaders and

More information

Whittington House, 19 30 Alfred Place, London, WC1E 7EA. Head of Information Systems and Business Intelligence

Whittington House, 19 30 Alfred Place, London, WC1E 7EA. Head of Information Systems and Business Intelligence JOB DESCRIPTION Job title: Department: Place of work: Responsible to: Responsible for: Web and Database Assistant Information Systems Whittington House, 19 30 Alfred Place, London, WC1E 7EA Head of Information

More information

Business (Development) Co-ordinator. 18,754-20,548 per annum. 37 hours per week. Business Hub. Cheltenham/Gloucester/Forest of Dean

Business (Development) Co-ordinator. 18,754-20,548 per annum. 37 hours per week. Business Hub. Cheltenham/Gloucester/Forest of Dean Post number: N230 Closing date: 22:00, Sunday 13 September 2015 Short listing date: Monday 14 September 2015 Interview date: Wednesday 30 September 2015 We are committed to ensuring all individuals are

More information

Customer Relationship Management (CRM) and Data Officer. Reference No: 0115 15. Grade:

Customer Relationship Management (CRM) and Data Officer. Reference No: 0115 15. Grade: Job Title: Customer Relationship Management (CRM) and Data Officer Reference No: 0115 15 Reports to: Access to Higher Education Manager Grade: D Working Hours: 37 hours per week Faculty / Service: Marketing

More information

Director of Human Resources

Director of Human Resources POSITION DESCRIPTON POSITION: Director of Human Resources STATUS: Contract 5 Years, commencing January 2014 TIME: LOCATION: VISION / CONTEXT: Part-time (0.8FTE averaged over the full year). Either full-time

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N J O B S P E C I F I C A T I O N DIRECTORATE: PEOPLE DIVISION/SECTION/UNIT: UNIT MANAGER: POST TITLE: JOB FAMILY & ROLE PROFILE: Child & Family Services Regional Adoption Manager Western Bay Business, Performance

More information

JOB DESCRIPTION. Tatchbury Mount base and other Southern Health Sites as required

JOB DESCRIPTION. Tatchbury Mount base and other Southern Health Sites as required JOB DESCRIPTION Job Title: Band: Hours: Location: Accountable to: Lead Manager for Workforce Planning & Resourcing 8a 37.5 per week Tatchbury Mount base and other Southern Health Sites as required Deputy

More information

Direct Marketing Officer. MS National Centre, London. Individual Fundraising Manager

Direct Marketing Officer. MS National Centre, London. Individual Fundraising Manager Job Title: Location: Reports to: Direct Marketing Officer MS National Centre, London Individual Fundraising Manager Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953,

More information

JOB DESCRIPTION. Contract Management and Business Intelligence

JOB DESCRIPTION. Contract Management and Business Intelligence JOB DESCRIPTION DIRECTORATE: DEPARTMENT: JOB TITLE: Contract Management and Business Intelligence Business Intelligence Business Insight Manager BAND: 7 BASE: REPORTS TO: Various Business Intelligence

More information

Data Analysis Officer - Service Development Team

Data Analysis Officer - Service Development Team Job Title: Data Analysis Officer - Service Development Team Job Grade: Band 4-5 Directorate: Job Reference Number: Adults, Health and Community Wellbeing P01012 The Role Work closely with the Service Development

More information

HR Administrative Partner EHA1048-0516. Fixed Term Full Time for up to 12 months (Maternity cover)

HR Administrative Partner EHA1048-0516. Fixed Term Full Time for up to 12 months (Maternity cover) It is important to note that this job description is a guide to the work you will be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of

More information

DEPARTMENT OF THE PREMIER AND CABINET

DEPARTMENT OF THE PREMIER AND CABINET DEPARTMENT OF THE PREMIER AND CABINET POSITION DESCRIPTION: TEAM LEADER, ICT SERVICE DESK (ASO5) ORGANISATIONAL CONTEXT Organisational Role As a leader in the public sector, we have a clear role to support

More information

IT and Corporate Services Officer Job Description

IT and Corporate Services Officer Job Description IT and Corporate Services Officer Job Description Job Title: Team: Reports to: Location: Hours: IT and Corporate Services Officer Central Services Director of Finance & Corporate Services London 35 hours

More information

Job Description. Business Intelligence Development Lead Band 8a

Job Description. Business Intelligence Development Lead Band 8a Job Description Business Intelligence Development Lead Band 8a Job Title: Team / Directorate: Band: Responsible to: Accountable to: Business Intelligence Development Manager Commissioning Intelligence,

More information

To liaise with other MSS departments and lead on the creative direction for their projects.

To liaise with other MSS departments and lead on the creative direction for their projects. Job Title: Location: Reports to: Creative Services Manager MS National Centre, London Head of Marketing and Brand Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we

More information

Wirral Council: Job Role Descriptor

Wirral Council: Job Role Descriptor Wirral Council: Job Role Descriptor Job Role: Service: Reports to: No. of Subordinates: Job Role Ref: Job Family: Grade: Human Resources Officer Human Resources and Organisational Development (HR & OD)

More information

JOB DESCRIPTION. 1. Management and day to day upkeep of our social media channels, website and other digital platforms (including video and audio)

JOB DESCRIPTION. 1. Management and day to day upkeep of our social media channels, website and other digital platforms (including video and audio) JOB DESCRIPTION Post: Reporting to: Hours: Digital Communications and Marketing Assistant Head of Communications and Marketing 36 hours/52 weeks per annum Salary: Circa 22k to 25k Primary Job Purpose:

More information

Job Description. Information Governance & Health Records Manager

Job Description. Information Governance & Health Records Manager Job Description POST: GRADE: RESPONSIBLE TO: ACCOUNTABLE TO: Information Governance Facilitator A4C Band 3 0.93 WTE 35 Hours per week Information Governance & Health Records Manager Head of Information

More information

Job Description. Membership Officer N/A

Job Description. Membership Officer N/A Job Description Post Location Responsible to Responsible for: Membership Officer London Business Director N/A Salary: Hours: Negotiable based on Experience Full time 35 hours per week over 5 days Main

More information

Sales Director Job description.

Sales Director Job description. Sales Director Job description. CONTENTS 1. Reporting to 3 2. Line reports 3 3. Scope of role 3 4. Main responsibilities 3 4.1 Team management 3 4.2 Sales and targets 3 4.3 Client focus and communications

More information

Community & Events Fundraising Manager. 35 (out of hours work is likely to be required)

Community & Events Fundraising Manager. 35 (out of hours work is likely to be required) JOB DESCRIPTION Job Title: Reporting to: Location: Travelling Requirements: Transportation Requirements: Contracted Hours: Referencing Requirements: Registration Requirements: Community & Events Fundraising

More information

INFORMATION TECHNOLOGY & MEDIA SERVICES

INFORMATION TECHNOLOGY & MEDIA SERVICES INFORMATION TECHNOLOGY & MEDIA SERVICES Head of IT Operations Permanent, Full-time Grade SENIOR STAFF: Salary to be determined by the Vice Chancellor De Montfort University is home to more than 27,000

More information

UoD IT Job Description

UoD IT Job Description UoD IT Job Description Role: Projects Portfolio Manager HERA Grade: 8 Responsible to: Director of IT Accountable for: Day to day leadership of team members and assigned workload Key Relationships: Management

More information

JOB DESCRIPTION. Job Activities

JOB DESCRIPTION. Job Activities JOB DESCRIPTION Post title Employer Responsible To Portfolio Manager LPFE Limited Investment Manager Purpose of Job The postholder is responsible for: the management of internal investment portfolios of

More information

MS National Centre, London

MS National Centre, London Job Title: Location: Reports to: Governance Officer MS National Centre, London Governance Manager Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we ve been providing

More information

Central Services. Business Support Service JOB DESCRIPTION

Central Services. Business Support Service JOB DESCRIPTION Central Services Business Support Service JOB DESCRIPTION POST: GRADE: Grade: Band 12 RESPONSIBLE TO: A Head of Business Support STAFF MANAGED: Team Leaders. In some instance, a Business Support Manager

More information

Head of Human Resources & Training

Head of Human Resources & Training HR Officer (Payroll) Job Description Accountable to: Responsible for: Main Objectives: Limits of Authority: Pay: Head of Human Resources & Training The production of accurate and timely in-house payroll

More information

THE DEPARTMENT OF EDUCATION AND CHILDREN S SERVICES JOB AND PERSON SPECIFICATION

THE DEPARTMENT OF EDUCATION AND CHILDREN S SERVICES JOB AND PERSON SPECIFICATION THE DEPARTMENT OF EDUCATION AND CHILDREN S SERVICES JOB AND PERSON SPECIFICATION Title of Position: Workforce Information Analyst Classification Code: ASO5 Type of appointment: Ongoing Temporary Term up

More information

Senior Project Manager

Senior Project Manager Senior Project Manager IT Services Portfolio & Project Management Office Salary Grade 8-40,046 to 45,053 per annum Open Ended Contract Ref: CSE00868 At Leicester we re going places. Ranked in the top-12

More information

January 2016. Communications Manager: Information for Candidates

January 2016. Communications Manager: Information for Candidates January 2016 Communications Manager: Information for Candidates Thank you for expressing interest in the role of Communications Manager. We have compiled this information pack to tell you more about The

More information

SBHA IT Background. Who are we?

SBHA IT Background. Who are we? SBHA IT Background Our Tenants and communities are at the heart of all we do. We take pride in delivering excellent quality services with courtesy and respect. We aim to earn the trust of all people we

More information

Welcome to the McPin Foundation

Welcome to the McPin Foundation Welcome to the McPin Foundation About us: Thank you for your interest in our organisation and this Senior Researcher position. Our aim is to transform mental health research to place people affected by

More information

Director of Income Generation. Appointment Briefing July 2014

Director of Income Generation. Appointment Briefing July 2014 Director of Income Generation Appointment Briefing July 2014 An introduction from the Chief Executive Thank you for your interest in joining the team at Crohn s and Colitis UK. We are currently entering

More information

B2B Marketing Executive. 23,174 to 24,706 per annum. 37 hours per week. Digital (Marketing) Tewkesbury Launchpad/All Sites.

B2B Marketing Executive. 23,174 to 24,706 per annum. 37 hours per week. Digital (Marketing) Tewkesbury Launchpad/All Sites. Post number: N106 Closing date: 10.00pm, Sunday 1 st March 2015 Short listing date: Monday 2 nd March 2015 Interview date: Tuesday 11 th March 2015 We are committed to ensuring all individuals are valued

More information

People services operations manager

People services operations manager People services operations manager Role brief Directorate Operations and governance Base location Bristol Grade Grade K ection Date May 2015 Reports to Group director for people Responsible for People

More information

Senior Manager Commercial Lending - Position Description

Senior Manager Commercial Lending - Position Description Document Control Region: Role: Classification: Reports to: Present Incumbent: Prepared by: All Senior Manager Commercial Lending Full Time Chief Member Service Officer Vacant Human Resources Date approved/updated:

More information

2. To support the Management Team through the assessment of learners work and assist in moderation where required.

2. To support the Management Team through the assessment of learners work and assist in moderation where required. Job Description Job Title: Lecturer Location: Sutton College Group: People s Directorate / Sutton College Post Number: S314655 Grade: Lect Mgt Spine 7 15 Department: Curriculum Responsible To: Assistant

More information

JOB DESCRIPTION. The post holder reports to the Care Manager and is accountable to the Director of Care.

JOB DESCRIPTION. The post holder reports to the Care Manager and is accountable to the Director of Care. JOB DESCRIPTION JOB TITLE: NURSE POST HOLDER: PART 1: JOB PROFILE 1. Main Purpose of Job To provide a high level of specialist palliative care, encompassing a supportive and holistic approach to the child/young

More information

Job Description- SF09775

Job Description- SF09775 Visual Identity Team Human Resources Section name Job Description- SF09775 Post Title: Grade: Faculty/Department: Reports to: Responsible for: Telemarketing Recruitment Executive Grade 5-23,386 to 26,274

More information

CareNZ Job Description GENERAL MANAGER HUMAN RESOURCES

CareNZ Job Description GENERAL MANAGER HUMAN RESOURCES CareNZ Job Description GENERAL MANAGER HUMAN RESOURCES Responsible to: Responsible for: Chief Executive HR and Payroll Administrator HR Interns and Volunteers Dimensions Location of work Other information

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N J O B S P E C I F I C A T I O N DIRECTORATE: DIVISION/SECTION/UNIT: Culture, Tourism, Sport & Leisure UNIT MANAGER: Steve Hopkins POST TITLE: Senior Digital Marketing Officer JOB FAMILY & ROLE PROFILE:

More information

JOB DESCRIPTION. Director Solent Leadership Academy. Leadership Team RESPONSIBLE KEY PURPOSE: LINE MANAGEMENT:

JOB DESCRIPTION. Director Solent Leadership Academy. Leadership Team RESPONSIBLE KEY PURPOSE: LINE MANAGEMENT: JOB DESCRIPTION POST: Director Solent Leadership Academy GRADE: Spot salary RESPONSIBLE TO: Deputy Principal LINE MANAGEMENT: Leadership Team RESPONSIBLE FOR: Curriculum Management Curriculum planning,

More information

JOB DESCRIPTION: Senior Manager HR & Talent Management

JOB DESCRIPTION: Senior Manager HR & Talent Management JOB DESCRIPTION: Senior Manager HR & Talent Management RESPONSIBLE TO: RESPONSIBLE FOR: Group Director The overall management and development of all aspects of HR and Talent Management for the company,

More information

JOB DESCRIPTION. To provide a high level of customer care to all business users who raise faults or service requests via the Service Desk.

JOB DESCRIPTION. To provide a high level of customer care to all business users who raise faults or service requests via the Service Desk. Job Title: Service Desk Analyst JOB DESCRIPTION Job Holder: Date: Overview of role To provide a high level of customer care to all business users who raise faults or service requests via the Service Desk.

More information

Job description and person specification

Job description and person specification Job description and person specification Cruelty Free International is the leading organisation working to create a world where nobody wants or believes we need to experiment on animals. Our dedicated

More information

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( )

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( ) Role Profile template Job Title Service Desk Manager Barnet Band and scale range BBB 47-50 Reports to Head of IS Service area Corporate Services Directorate Number of staff responsible for 7 Budget responsibility

More information

Customer Information Adviser

Customer Information Adviser Hammersmith & Fulham borough of opportunity Customer Information Adviser Community Services Application Pack JOB DESCRIPTION H&F ADVICE, CUSTOMER INFORMATION ADVISOR Designation: Post Number: Department:

More information

Database and Marketing Insight Officer

Database and Marketing Insight Officer Database and Marketing Insight Officer Job Description Job Title: Database and Marketing Insight Officer Reports to: Head of Marketing & Communications Close liaison with: Head of Donor Development Salary:

More information

Direct Marketing Officer, Regular Giving Acquisition. Assistant Agency Regular Giving Manager, Regular Giving Acquisition

Direct Marketing Officer, Regular Giving Acquisition. Assistant Agency Regular Giving Manager, Regular Giving Acquisition Job Description Job Title Direct Marketing Officer, Regular Giving Acquisition Job Band EP1G Ref UKO Department Individual Giving Direct Marketing Division Fundraising Reporting To Assistant Agency Regular

More information

Environmental Association for Universities and Colleges (EAUC) EAUC Head Office, University of Gloucestershire, The Park Campus, Cheltenham

Environmental Association for Universities and Colleges (EAUC) EAUC Head Office, University of Gloucestershire, The Park Campus, Cheltenham JOB DESCRIPTION Job Title: EAUC Membership Services Manager Salary Grade: Grade 6 24,273-28,983 Reference Number: School/Department: Base Location: S817 Environmental Association for Universities and Colleges

More information

To find out more about the role, please visit our website www.royalacademy.org.uk/careers

To find out more about the role, please visit our website www.royalacademy.org.uk/careers Director of Information Technology Operations Department Competitive The Royal Academy is in a period of significant transformation. As we approach our 250 th anniversary in 2018, major investments are

More information

You will have a considerable level of operational responsibility in a managerial role of the Supporter Care team.

You will have a considerable level of operational responsibility in a managerial role of the Supporter Care team. Job Description Job title Reporting to Responsible for line managing Salary Directorate Hours of work Located at Type of contract Budgetary responsibility and accountability Supporter Care Manager Head

More information

Job Grade: Band 5. Job Reference Number:

Job Grade: Band 5. Job Reference Number: Job Title: Business Analyst Job Grade: Band 5 Directorate: Job Reference Number: People and Transformation P01216 The Role: This is a challenging role working with and across all services to support the

More information

Position Description

Position Description Position Description Title Coordinator Financial Accounting Directorate Finance & Corporate Planning Department Corporate Services Location Camberwell Offices Classification Band 7 Position code CRFIFAXXTLR

More information

JOB DESCRIPTION. Procurement and Contract Management Advisor. Commercial Procurement, Property, and Contracts Team

JOB DESCRIPTION. Procurement and Contract Management Advisor. Commercial Procurement, Property, and Contracts Team JOB DESCRIPTION POST: SERVICE: SECTION: Procurement and Contract Management Advisor Solicitor to the Council Commercial Procurement, Property, and Contracts Team BAND: 8 MAIN PURPOSE 1. Provide support

More information

Closing date 8 July 2015

Closing date 8 July 2015 Campaign number Q-10296 Closing date 8 July 2015 Job Description and Person Specification This job description lists the general tasks, functions and responsibilities of the role below, including the specifications

More information

Location including building: University wide (Lansdowne Campus/Talbot Campus)

Location including building: University wide (Lansdowne Campus/Talbot Campus) Job Description Post/Job Title: Principal Test Analyst Post holder: Ref: School/Support Service: Group/Section: ITS62 IT Services IT Test Team - Governance Location including building: University wide

More information

Chest Heart & Stroke Scotland Regional Retail Support Manager West Central Scotland Job Description

Chest Heart & Stroke Scotland Regional Retail Support Manager West Central Scotland Job Description Chest Heart & Stroke Scotland West Central Scotland Job Description 1 INTRODUCTION The Charity: Chest Heart & Stroke Scotland (CHSS) improves the quality of life for people in Scotland affected by chest,

More information

1 To assist the Financial Operations Manager to meet all reporting deadlines

1 To assist the Financial Operations Manager to meet all reporting deadlines Job Description Post: College Accountant (2) Salary Grade: Responsible to: Subject to Job Evaluation Financial Operations Manager Salford City College is currently carrying out Job Evaluation and therefore

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N J O B S P E C I F I C A T I O N DIRECTORATE: Information and Business Change DIVISION/SECTION/UNIT: Oracle Solution Management Team UNIT MANAGER: Sarah Caulkin POST TITLE: Oracle Solution System Administrator

More information

Web and Social Media Marketing Officer - LSTF

Web and Social Media Marketing Officer - LSTF Web and Social Media Marketing Officer - LSTF Grade: 7 Salary: 24,427 to 29,719 Status: Fixed Term Contract until 31 March 2015 Hours: 37 hours per week CLOSING DATE: 12noon Tuesday 21 May 2013 INTERVIEWS

More information

SHEPWAY DISTRICT COUNCIL JOB DESCRIPTION. CORPORATE DEBT OFFICER (Fixed term until 31 st March 2016)

SHEPWAY DISTRICT COUNCIL JOB DESCRIPTION. CORPORATE DEBT OFFICER (Fixed term until 31 st March 2016) SHEPWAY DISTRICT COUNCIL JOB DESCRIPTION CORPORATE DEBT OFFICER (Fixed term until 31 st March 2016) Salary: 18,558 22,485 (Grade D) Responsible to: Corporate Debt Manager Purpose of the job: To undertake

More information

JOB DESCRIPTION. Database Support and Import Administrator

JOB DESCRIPTION. Database Support and Import Administrator JOB DESCRIPTION Job Title: Division: Department/Region/Section: Location: Reports to: Responsible for: Grade: Database Support and Import Administrator Income Generation Fundraising Southwater, HQ Database

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N J O B S P E C I F I C A T I O N DIRECTORATE: Corporate Services DIVISION/SECTION/UNIT: Information and Business Change / ICT Services / Solutions Software UNIT MANAGER: POST TITLE: JOB FAMILY & ROLE PROFILE:

More information