How to Guide: Secure Transfer Services
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1 Submitted by: SRA International, Inc Fair Lakes Court - Fairfax, VA The Corporation for National & Community Service (CNCS) How to Guide: Secure Transfer Services
2 Summary 2/21/2012 CNCS-HTGSTS The CNCS Secure Transfer Service is available as a website, it will require you to log in using your CNCS user name and password after installation The CNCS Secure Transfer Service website can be accessed at Items to Note The Secure Transfer Website log in and password are the same as your CNCS user name and password To reply to an sent with a secure file attachment using the CNCS Secure Transfer Website, you are required you to log onto the website and reply through your mailbox The Secure Transfer wizard for uploading and downloading allows dragging and dropping of files You will also receive the authorization failure alert whenever you change your CNCS password. The process of manual authentication will have to be used then as well.
3 Website Logging in 2/21/2012 CNCS-HTGSTS The address for the Secure Transfer Service Website that will store your uploaded files is There you will be greeted with the sign on page below: Enter your CNCS username and password to authenticate to the website If you forgot your credentials, click on the Tech Support link, below the Sign On button, to contact the Help Desk.
4 Website Home Page 2/21/2012 CNCS-HTGSTS After successfully logging in, the screen below will appear. This is referred to as the Home page. From here you can access Files/Folder(s), Logs, Online Manual, Tech Support links and Account Options. To receive secure click here To send secure click here
5 Website - Uploading 2/21/2012 CNCS-HTGSTS To upload a file, click Send a new package ; The page below will appear
6 Website - Uploading 2/21/2012 CNCS-HTGSTS The To button allows you to enter any address you wish in the To field. It will also have address for anyone that previously sent you secure packages. After you have filled out the Subject field and the body of the you are ready to upload your file. You may also compose your full message and upload the attachment when you are ready to send. Click on the link Click HERE to Launch the Upload/Download Wizard. The wizard will launch and present you with the window below: Once the wizard opens, click on Add File or Add Folder to browse for a file or folder to upload. Click on Next > after selecting the files/folders to upload. The wizard also allows you to drag and drop your files into the window instead of navigating and selecting them.
7 Website - Uploading 2/21/2012 CNCS-HTGSTS After you click Next, the wizard will display this window. Check the upload options you would like to follow, and then click Next> to upload the document. Once the file has been uploaded successfully, the wizard with show the following window
8 Website - Uploading 2/21/2012 CNCS-HTGSTS Now that you have uploaded your file/files select what options you would like a Delivery Receipt(s) or Prevent the recipient from responding Reply All. Before you send the /package you may preview the completed by clicking on Preview, this will show the finalized formatting of the and attached files. Clicking Check Recipients will check to see if the people listed in your To field are in your address book. This can be used if you have listed recipients names in your To field rather then actual addresses. This will only work for personnel listed in your address book not in the Outlook GAL. Once you click Send the package will be sent and you will be redirected to your mailbox within the Secure Transfer Service Website, with a notice at the top that your package was successfully sent.
9 Website - Mailbox 2/21/2012 CNCS-HTGSTS To navigate to your MOVEit DMZ mailbox from the home page, you must first click the Packages link on the left side of your page. Here you will find any unopened packages as well as a link to your mailbox. You can either read the new package, including the and attachment, or open your mailbox by clicking Go to Your Mailboxes
10 Website - Mailbox 2/21/2012 CNCS-HTGSTS To find out if packages/files you sent from either Outlook or the Secure Transfer Services Website have been read, select /Sent from the list next to Go To Mailbox and click the Go To button. You will see the view below listing all the packages you have sent. The two bubbles next to the Size column indicate if a message has been read. One green bubble indicates the message has been read by some of the recipients and two green bubbles indicates it has been read by all of the recipients.
11 Questions 2/21/2012 CNCS-HTGSTS Any questions? Please direct them to the OIT Helpdesk at
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