Honeywell Secure External User Guide August 2013

Transcription

1 Honeywell Secure External User Guide August 2013 PAGE: 1 of 14

2 Chapter No Table of Content Page No 1 Introduction 3 2 Using the Honeywell Secure Interface 3 3 Sending an Encrypted to Honeywell 6 4 Managing Encrypted Messages 10 5 Managing your Secure Encryption Account 11 6 Frequently Asked Questions 13 PAGE: 2 of 14

3 1. Introduction Honeywell has deployed the Secure platform to allow Honeywell employees to share restricted content with authorized third parties such as suppliers and customers, who have non disclosure agreement (NDA) with Honeywell. 2. Using the Honeywell Secure Interface 1. Open the message titled Honeywell Secured Message 2. Click on the link provided to securely read the message. 3. If you are a first time user, you will be prompted to create a passphrase. After setting the passphrase, you can access the secure Inbox where you can read the decrypted s. Click on Continue to proceed. PAGE: 3 of 14

4 If you are a returning user, you will only be asked to enter your passphrase. If you browse directly to or logout of the Honeywell Secure interface, you will receive the following screen and be prompted to enter your Address and Passphrase on the login page. 4. Click the Login button. PAGE: 4 of 14

5 You are directed to your personalized Secure Inbox as shown below. If there are multiple messages, then Honeywell Secure page displays all the messages. 5. Click on the desired message from the list. Once a message is open, you can use the tool bar to Reply, Reply to All, and Download Attachments or Delete. Note: Recipients can reply back to a secured as long as: 1. The reply is sent to those listed as recipients on the The reply is sent to an address that is part of the Honeywell.com domain. PAGE: 5 of 14

6 6. Click the Logout button, once you have completed your tasks. 7. If you attempt to send an to someone who is not already carbon-copied on the or is not part of the Honeywell.com domain, the following error message will appear: 3. Sending an Encrypted to Honeywell You can send a secure to Honeywell employees using Honeywell Secure . With this procedure, s originating from you may only be sent to employees within the Honeywell domain. To compose an encrypted message: 1. Click the Compose button from the Inbox screen. Complete the fields as normal. 2. Click the Send button. PAGE: 6 of 14

7 Note: DO NOT SEND s to a distribution list. The Honeywell Secure is not designed to send encrypted messages to distribution lists. The name(s) of each recipient must be entered individually. Note: Your session will time-out after 15 minutes of inactivity. You will have to log in again and compose your entire . Attaching files: 1. You can attach files when you compose a new message or you can also attach files when you reply to an from your Honeywell Secure account. The attachments will also be encrypted. 2. Compose your message and then click the Attach button or Add Attachment to attach the files. PAGE: 7 of 14

8 3. Click Browse button PAGE: 8 of 14

9 4. Locate your document and click the file you wish to attach and click Open. 5. Click Attach to attach the file and click OK to add it to mail. You can also click Browse and attach more files as attachments, if you required. PAGE: 9 of 14

10 6. You will now see the attachment in the now click Send to your attachments. 4. Managing Encrypted Messages Users of encryption who have their system set up to automatically save outgoing messages in the Sent folder can review and manage these messages by selecting the Sent button from any screen. When this is done, the following screen will appear: By selecting the desired sent message, you can display it for review and/or deletion. Remember, the Honeywell Secure retention policy is set to 30 days. PAGE: 10 of 14

11 5. Managing your Secure Encryption Account Changing your passphrase: 1. Browse to and enter your address and your passphrase. 2. Select the Settings icon. 3. Select Change my Passphrase button. 4. You are prompted to enter and confirm your new passphrase: 5. Select the Continue button to register your new passphrase. Forgotten passphrase: 1. If you have forgotten your passphrase, please click the I lost my passphrase link from login page. 2. Enter your address and click Send. An containing a password reset link will then be sent to this address. PAGE: 11 of 14

12 3. You may contact if incase if you don t receive any from Honeywell secure server as notified below. 4. Click the URL to reset your passphrase. 5. Clicking this displays the above - enter your new passphrase and click Continue button. The inbox then appears once reset. PAGE: 12 of 14

13 If you still have difficulties, please contact to reset your passphrase. Account Removals: Accounts that have been INACTIVE for 3 months will be automatically deleted with the removal of all s. 6. Frequently Asked Questions 1. How do I change my secure options? To change how you receive secure Please refer to Changing your secure delivery options section of this guide. 2. What if I forgot my passphrase? To reset your passphrase: Please refer to Forgotten passphrase section of this guide. 3. What if there is a Honeywell Secure outage, how should I communicate the sensitive information? Please contact HGS-DLP@honeywell.com PAGE: 13 of 14

14 4. Can I send an encrypted messages to Honeywell shared mailbox? Honeywell Secure - Yes, a Honeywell shared mailbox can receive encrypted messages (you must first receive a secured from the shared mailbox before you can send one). The message will be automatically decrypted within the shared mail Inbox. 5. Can I send s securely to a Honeywell distribution list? Honeywell Secure Yes, s using the Honeywell Secure system are generated and sent within Honeywell. 6. Can I forward Secure to a person not on the original secure message? Please refer to 7 th point in Using the Honeywell Secure Interface section of this guide. 7. Is there an size limitation? Yes, the maximum size of an is 20MB. 8. What is the Honeywell Secure inbox storage limit? The Honeywell Secure inbox size is 20MB. PAGE: 14 of 14