Volker Max Meyer Senior Service Designer & User Experience Designer
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1 Volker Max Meyer Senior Service Designer & User Experience Designer Website: Twitter: organogram Phone: +49 (0) Date and place of birth: May 14, 1975, Jena
2 PROFILE Volker Max Meyer is a Senior Service and User Experience Designer from Berlin. I`m specialized in designing digital products for a connected and fast changing world. SKILLS User Experience Design Service Design Screen Design 1 Technical Photoshop / Illustrator/ InDesign / OmniGraffle / Keynote (excellent) InVision / Flinto / Sketch (good) HTML / CSS (basic) LANGUAGES German (native speaker), English (fluent) EDUCATION Period: September 2003 May 2009 Studies: Degree: Interface Design, University of Applied Sciences Potsdam Bachelor of Arts (excellent) Period: August 1999 September 2001 Studies: Degree: Media Design (main studies: Screen Design and Graphic Design), L-4 Institute for digital communication MMA Diploma PROFESSIONAL EXPERIENCE FULL TIME Senior User Experience Sinner Schrader Mobile, Berlin Period: June 2013 ongoing Responsibilities: Lead project teams Implement design thinking and service design approach within the organization Ideation for applications and services Improvement of internal processes to enhance the overall workflow and quality Development of concepts for mobile services Define product requirements and create product specifications Create scenarios, flows and use cases Mobile Interaction SoundCloud Ltd., Berlin Period: June 2012 November 2012 Responsibilities: Designing and iterating concepts and designs for mobile devices (Android, ios) Developing new features in conjunction with Mobile Product Manager Developing and directing prototypes to enable a quick and iterative process
3 Working with the Screen Designer to make sure that your designs are not only as simple as possible but beautiful as well Presenting, communicating and documenting new features and updated interactions within the organization Design QA: Ensuring that flows and interactions are implemented with the developers as planned Create personas 2 User Expierence iconmobile, Berlin Period: June 2010 May 2012 Responsibilities: Designing applications and services Development of concepts for mobile devices and other platforms Define product requirements and create product specifications Create scenarios and use cases Create content inventories, sitemaps and wireframes Visualise basic ideas and full user journeys Analyse business goals and requirements and translate them into Information Architecture Reconcilement of project s business, marketing and user experience requirements Apply User Centered Design methods Present, communicate and discuss concepts with clients Deliver project estimations Selected Projects: Qype: App concept for location based service (Windows Phone 7) 1&1 SmartDrive: Concept and Design for multichannel cloud service (Web, iphone and Desktop) WPPED Cream: Concept for award showcase app (ipad) Landrover UK: Concept for mobile site hagebaumarkt: Concept for DIY retailer m-commerce site VZ Netzweke: Concept for mobile community Beiersdorf: Concept and art direction for global mobile site template SiteManager Light: Concept for consumer mobile website building tool PROFESSIONAL EXPERIENCE AS FREELANCER SELECTED PROJECTS SI-Labs / Service Innovation Labs, Berlin Period: Januar 2013 May 2013 Car Sharing Service Redesign Human centered relaunch of a carsharing service Main tasks: Design the complete customer experience, collaborate in interdisciplinary teams and support different stakeholders, analyse real world situations and lead customer-insight interviews, communicate and blueprint service concept
4 USEEDS GmbH, Berlin Period: October 2009 December 2009 NGO webpage User centered relaunch planning of non-government organization webpage Main tasks: User Research (inside interviews, web customer survey), designing and running cultural probes study, carrying out workshops and focus groups Deutsche Telekom Laboratories / T-Systems, Berlin Period: July / August 2009 Assistance service Conceptual design of service for mobile devices Main tasks: Designing concept as wireframes, creating prototypes, running user tests 3 Period: April 2006 February 2008 Easy2use Development of an interaction pattern library with the aim of developing unified user experience Main tasks: Defining patterns, designing communication tools, creating papers, designing demonstrators and prototypes Period: January 2008 Study»Touch & gesture patterns for IPTV user interfaces «Investigation of gesture controlled IPTV user interfaces Main tasks: Designing concept as wireframes, designing demonstrator Period: April 2007 Business Control Conceptual design of cost control service for smartphones Main tasks: Designing concept as wireframes, designing user interface / screen design, designing demonstrator IDL / Interaction Design Lab, Potsdam Period: June September 2008 UN-Spider Development of knowledge portal for the United Nations Main tasks: Carrying out workshops, shaping information architecture, designing concept as wireframes, designing user interface / screen design Blue Order Solutions AG, Kaiserslautern Period: February May 2008 Media Archive Web Retrieval Client Concept and design of digital asset management solution Main tasks: Creating prototypes, shaping information architecture, running user tests, developing interaction styleguide, project leadership Canto GmbH, Berlin Period: November 2007 February 2008 Cumulus Web Publisher Concept and design of digital asset management solution Main tasks: Expert evaluation, designing concept as wireframes, running user tests, designing user interface / screen design
5 Null2 GmbH, Berlin Period: August 2008 Billmill Redesign of web-based billing service Main tasks: Usability consulting, expert evaluation, designing concept as wireframes, designing user interface / screen design Period: March 2007 izaar.de Evaluation and redesign of community platform Main tasks: Usability consulting, expert evaluation, running user tests, project leadership Vektorfarm, Berlin 4 Period: May July 2005 vektorfarm.de Concept and design of design office website Main tasks: Shaping information architecture, designing user interface / screen design, editing and archiving content Period: January 2004 Nike Bread & Butter Party Concept and design of event Main tasks: Developing event concept, designing image material (diapositive installation, flyer, invitation card, stamp, drink voucher), co-ordination on location Period: December 2003 Presentation of the Nike energy collection 2004 Concept and design of mixed media installation Main tasks: Developing light and space concept, arranging photo shooting, designing / visual composing, co-ordination on location Garderobe 23 Labor für Gestaltung SELECTED PROJECTS Member of the creative platform ( ), Berlin Period: Videojockey (VJ) Design and live-mixing of club visuals et al. WMF Club, Mayday, Club Transmediale Period: August / September 2001 Relaunch Tresor / Clobus Concept and design for renovation of the legendary techno clubs Tresor in Berlin Free Projects SELECTED PROJECTS Period: November 2008 July 2009 Hattrick Video Pro (BA Thesis) Development of tactic analysis software for professional football Period: July / August 2006 From dusk till dawn Concept and design of urban installation Period: July 2004 May 2005 Sprechblasen Concept and design of streetart actions
6 Exhibitions / Installations Installation:»This is Interactive «, Innovationsforum Interaktionsdesign, Potsdam Installation:» From dusk till dawn «, Kiosk Akkuna Matta, Berlin Exhibition:» Applaus «, Potsdam Exhibition:» Werkstatt «, Bread & Butter, Berlin Exhibition:» Sprechblasen «, Designmai, Berlin Awards :output 10 Winner (project» From dusk till dawn «) MY MOTOCHOICE Award: Motorola Seamless Mobility Award (project»from dusk till dawn«) 5 Publications Magazines: Designreport (11/2007), Page (07/2001, 07/2004, 05/2006), Composite (05/2001) Books:»Young German Design Fresh ideas in graphic design «(2008)» Annual Multimedia Jahrbuch «(2001) Lectures March 2002» Berlin Young Creative Industries «, University of the Arts (ZHdK), Zurich» Berlin Young Creative Industries «, Art International, Zurich March 2001»Trabant Tegel The first online magazine for prisoners «, Transmediale, Berlin Further qualifications Workshop:» Lean UX for mobile payment «@ World Usability Day, Berlin (2012) Workshop:» Service Design Jam Berlin «@ Global Service Jam (2012) Workshop:» This is Service Design by Jamin Hegeman and Jared Cole «and» Only good touching: Doing UX strategy and design in a multi-point universe «@ UX Week, San Francisco (2011) Living Abroad Period: August 1997 September 1998 Location: United Kingdom, London Interests Curating my music record collection Collecting classic vintage bikes Playing football in a Arsenal London shirt Further information available upon request. Berlin, November 9th 2014
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