IIİ,c. TegsoftPBX IP PBX Solution

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1 IIİ,c TegsoftPBX IP PBX Solution TEGSOFT JANUARY, 2014

2 TegsoftPBX IP PBX Solution TegsoftPBX is a complete audio and video communication solution which provides to communicate with advanced and easy to use interfaces like IP Phone, Video Phone, Softphone and Webphone. System supports standart communication protocols like PRI, BRI, UMTH and VOIP and allows you to communicate at low cost. TegsoftPBX provides a cost- free, uninterrupted and secure communication between branch offices with the support of VOIP. Easy installation process and low maintenance costs help to work smoothly for many years. All phones in the system communicate with the center. When a new phone is connected to the network, registration procedure will be automatically completed and it will become ready to use. TegsoftPBX supports 25 different languages. Turkish, English, German, French, Spanish, Japanese, Chinese, Korean, Russian, Arabic are some of the languages supported by the system. All management and reporting interfaces are designed as web- based. There is no need to install any programs to the client computers with the help of Web- based architecture. This architecture makes the user experience as simple as navigating in any web site. TegsoftPBX can be easily scaled up from several subscribers to a few thousand subscribers with the support of server redundancy and distributed architecture. In case of a failure, system ensures the continuity of the communication from another server or location with the support of in- place and geo- redundancy features. 1

3 Server Settings Tab Trunks Tab 2

4 Tegsoft IP PBX Features! Tracking call records on a Web interface! Recording, reporting and listening of voice calls! Recording voice mail and sending as an 3

5 ! Easy-to-manage Interactive Voice Response (IVR) System! Importing extensions from a CSV file! Echo preventing module! Central management of IP Phone settings! Video Phone support! Competence-based view for Dashboard! Competence-based reporting for Call Detail Records (CDR) 4

6 ! Hourly and daily graphic records! Call waiting! Support of audio conference, video conference and conference rooms! Broad support for encoding: ADPCM, G.711 (A-Law, µ-law), G.722, G (pass through), G.726, G.729, GSM, ilbc! FXS/FXO (PSTN/POTS) support! E1/T1/J1 (PRI/BRI/R2) support! Caller ID! Multiple Trunk support! Follow-me support! Flexible management of inbound and outbound calls! Running multiple companies in the same system! Creating multiple call groups and defining different types of ring policies! Paging and intercom support! Time-based call management! Time-based and profile-based competence management! Defining different accounts for authorization required calls 5

7 About TEGSOFT TEGSOFT is an IT company which has an aim of developing professional software applications without losing amateur soul for providing services and products with best performance to the customers. It was founded in 2008 by entrepreneurs who have over 10 year- experience in software development, telecommunication sector and running international projects. Company has developed its own open- source framework called Tobe which is powered by ZK tools. Software products which are developed by using this framework are, TegsoftCRM (a lite software for Customer Relationship Management), TegsoftHR (Human Resources Management Software),TegsoftPBX (IP PBX Software) and TegsoftCC (Contact Center Software). With these products, Tegsoft provides better, faster and affordable solutions for its customers. Tegsoft Contact Center product has been developed with company s strong knowledge and experiences on telecommunication sector. Tegsoft has been preferred by many different companies operating in various sectors, especially in the Finance sector. Besides developing, selling and maintaining of these products, TEGSOFT provides Avaya/Nortel CTI and IVR software development, management of software projects and consulting services to its customers. We wil be very pleased to welcome you in for sharing more information. 6