Harness The Power of Hosted VoIP

Size: px
Start display at page:

Download "Harness The Power of Hosted VoIP"

Transcription

1 Harness The Power of Hosted VoIP Home Office & Single Worker Solutions Take Me There Small to Medium Business Solutions Take Me There Show Me What s in This Guide Take Me There Play Me & Be Amazed No Personal Details Required Get on Online Quote Watch Video Demo Request A Call

2 What s included in this Guide About Saffwood Communications What is Hosted VoIP Home Office Solutions Small to Medium Businesses Testimonials

3 About Saffwood Communications Privately Owned 7 Year Trading History Gold & Premium Grade Carriers Dedicated Account Management Fast, Affordable Setup Saffwood Communications is a privately owned Hosted VoIP system provider based in Warrington. With a 7 year trading history, Saffwood understands what it takes to deliver a professional, affordable service to businesses in the UK. With equipment hosted in 6 UK major data centres we offer total reliability. We offer the lowest cost setup with a feature rich, easy to use hosted phone system. This allows your business to improve customer contacts without incurring high setup or ongoing charges. From as little as 60 you can enjoy the power of hosted VoIP communication.

4 What is Hosted VoIP VoIP stands for Voice Over Internet Protocol. In short, calls are routed from your phone to your router. From there they transfer to our data centre then onto the standard exchange service. Once they reach the standard exchange, they are routed to the destination number. This service gives you: - Same routing speed as traditional calls - Better than standard voice quality As all the expensive equipment is hosted in Saffwood, all you need is a handset and an internet connection to benefit from Hosted VoIP

5 Home office & Single Worker Solutions 74% of customers prefer to buy from larger businesses ~ UK Benchmark LTD 2013 Get a big business feel without the cost Avoid missing important calls even when out of office Get a local or national presence anywhere Home office working is becoming increasingly popular. With reduced costs and more flexibility of working, the SOHO market has increased by 27% since One of the challenges facing home and single user companies is ensuring that a professional business feel is maintained in order to compete with larger companies. A Hosted VoIP system can be as little as a single phone and only cost 6.99* to setup. The service allows you to brand and handle your calls in an even more professional manner, and ensure that when you are out of office, you calls are answered or logged for follow up. See our popular products and services for SOHO on the next page. *cost for Bria counterpath softphone as of New router maybe required.

6 Home office & Single Worker Solutions We use our expertise to develop the system you need with the minimum of expense or wait time. You can see our standard tools to do this below, as well as the features they offer. IVR (Auto Attendant) Promotes an Established Business Feel Gives Customers Number Options (1 for sales etc) Setup Our of Hours Messages & Transfers Call Breakout (press # to leave a message) Bespoke Messaging & Branded Welcomes Route Calls to Hunt Groups & Show Customer Selection An IVR is an outstanding tool for branding your business, promoting an established feel and ensuring that customer get to the right person every time. Our IVR s can have unlimited layers and can be flexed and changed without charge at any time.

7 Home office & Single Worker Solutions Call Queue Never Ring Busy Again Pre-Connection Branded Greeting Call Breakout (press # to leave a message) Unlimited Number of Callers on Hold Define Rules When Callers Hold Live & Historic Reporting Suite Create Hunt Groups & Set Rules Caller Queue Position & Updates An inbound queue is vital to businesses of any size. A caller queue will ensure that you never ring busy again. With pre-connection greetings and rules for holders, you can ensure a professional, branded entry to your business every time.

8 Home office & Single Worker Solutions Hosted Extension (Phone) Branded Voic & Voic to Call Pickup / Transfer Caller on Hold Music Management Personal Directory Call Forward Button to Any Number Caller Display & ID Conference & Headset Cisco Manufactured From Just 60 Phone Log for All Calls

9 Home office & Single Worker Solutions The below shows a typical setup for a single user or home worker office. Following a call all available phones would ring. If all lines are engaged then the call would be held until a line is free, or the caller presses a button to leave a message. You can also define rules to automatically transfer held customers to another number such as call answer services after a certain number of seconds. There are no minimum or maximum number of line restrictions for of systems. Inbound Queuing System Phone 1 Phone 2

10 Home office & Single Worker Solutions Call Logging System Every call made to and from your system is logged in an secure online web portal. This allows you to track all inbound and outbound calls. So even if a caller is queued and decided to hangup without leaving a voic , you can track those calls and call them back. For an small additional fee, you can also voice record 100% of call calls made to and from your system. These can be played back on line or downloaded from your web portal. There are no storage limits.

11 System Features Standard Multi Call Queue / Company Welcome Announcement IVR Department Routing Call Breakout Free Voic Per Handset Voic To Free Caller Diversion / Forward Call Pickup Call Transfer Free Hunt Groups Do Not Disturb Feature Incoming Call Rules Music On Hold Management Free Site to Site Calls Free Internal Calls Free Web Portal System Control Free Itemised Billing Live Status Detailed Call Reports Handset Features Cisco 7940 Full Screen Display Multiline Call Handling Caller Diversion Button Call Transfer Call Pickup Customer Hold Personal Directory Sound Management Caller ID Display Voic Notification Headset Compatible Loud Speaker Conference Free Caller ID Display

12 Small & Medium Office Solutions 98% of our customers renew their contract year on year due to service & pricing. Period Inbound Caller Queues to Handle Busy Periods Auto Attendants to Route Calls to Correct Areas Real-time Extension Status & Reporting Free Internal & Site to Site Calls Keep & Take Your Existing Number Anywhere Anytime Branded Pre-Connection Greetings No Per Minute Billing No Call Connection Charges 43% Cheaper Than BT Per Call And Much More...

13 Small & Medium Office Solutions Small to Medium office benefit from considerable advantages offered by our VoIP Hosted Phone Systems. With easy transfer from your existing service with no downtime or disruption, you could be only weeks away from improving how you handle customer contact and saving money. You can also keep all your numbers & move premises anywhere in the UK with a VoIP service Our average office customer has 5 lines & 8 Handsets with a one off setup cost of only 560* Voice quality of a Hosted IP phone system is equal to and often greater than traditional phone calls. On average we have new customers live in 10 working days** One of the challenges facing home and single user companies is ensuring that a professional business feel is maintained in order to compete with larger companies. A Hosted VoIP system can be as little as a single phone and only cost 6.99* to setup. The service allows you to brand and handle your calls in an even more professional manner, and ensure that when you are out of office, you calls are answered or logged for follow up. See our popular products and services for SOHO on the next page. *Based on Cisco IP phones & Billion 7300N router. **Based on none porting of number

14 Small & Medium Office Solutions The below shows a typical setup for a small to medium office. This solution would allow a call to select an option / department. Following selection all available phones would ring and show the option the customer selected allowing the specific department to answer first or overflow. For further details follow the links in this document for IVR and Queue IVR Auto Attendant Inbound Queuing System Phone 1 Phone 2 Phone 3 Phone 4

15 Small & Medium Office Solutions IVR (Auto Attendant) Promotes an Established Business Feel Gives Customers Number Options (1 for sales etc) Setup Our of Hours Messages & Transfers Call Breakout (press # to leave a message) Bespoke Messaging & Branded Welcomes Route Calls to Hunt Groups & Show Customer Selection An IVR is an outstanding tool for branding your business, promoting an established feel and ensuring that customer get to the right person every time. Our IVR s can have unlimited layers and can be flexed and changed without charge at any time.

16 Small & Medium Office Solutions Call Queue Never Ring Busy Again Pre-Connection Branded Greeting Call Breakout (press # to leave a message) Unlimited Number of Callers on Hold Define Rules When Callers Hold Live & Historic Reporting Suite Create Hunt Groups & Set Rules Caller Queue Position & Updates An inbound queue is vital to businesses of any size. A caller queue will ensure that you never ring busy again. With pre-connection greetings and rules for holders, you can ensure a professional, branded entry to your business every time.

17 Small & Medium Office Solutions Hosted Extension (Phone) Branded Voic & Voic to Call Pickup / Transfer Caller on Hold Music Management Personal Directory Call Forward Button to Any Number Caller Display & ID Conference & Headset Cisco Manufactured From Just 60 Phone Log for All Calls

18 What People Are Saying About Us We recently moved from our store in Covent Garden to a mail order and online business in a different phone exchange area. Phones are essential to our business and it was important that there was no "down-time", and keeping our well recognised phone numbers was also vital. At the same time we were looking for a costeffective system. We contacted Saffwood, who were more than helpful with their advice and nothing has seemed too much trouble for them. They setup our Hosted VoIP phone system for less than their competitors, and it was a simple matter of plugging the phones in on day 1 in our new warehouse. They also arranged all our internet lines to be live before our move day. It could not have been simpler. ~ Harry Ganz - Owner

19 What People Are Saying About Us It was important for us to find a phone solution that was able to offer us the flexibility to grow and move with us. We needed help and advice to ensure whatever systems we invested in were going to do the job. Saffwood Communications listened to our needs and then offered clear and practical advice. We now have a stable phone system that has been able to handle everything we required including a recent move of premises and expansion. Throughout, Saffwood have provided excellent customer service, value for money and have been a pleasure to work with. Anita Clarke Director See More Testimonials Here

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

KIPCOM Limited. Contrex Service Description

KIPCOM Limited. Contrex Service Description KIPCOM Limited Contrex Service Description CONTREX Contrex represents a new generation of communications platform. This new generation of PABX s is often referred to as an IP based PABX. The 'IP' refers

More information

A complete communications service for your business

A complete communications service for your business A complete communications service for your business Easily control your fixed and mobile telephony WHAT IS HORIZON? Horizon is a complete communications service for business that provides an extensive

More information

voicenet premium hosted pbx administrator s guide

voicenet premium hosted pbx administrator s guide voicenet premium hosted pbx administrator s guide Welcome This document is for the Voicenet Premium Hosted PBX Service. This guide will help you to get the best out of your system and get it setup and

More information

A complete communications service for your business

A complete communications service for your business A complete communications service for your business Easily control your fixed and mobile telephony WHAT IS Genius Hosted Communications? Genius Hosted Communications is a complete communications service

More information

PBXact/PBXtended Features. Schmooze Com Inc. Copyright 2011 Schmooze Communications. All Rights Reserved.

PBXact/PBXtended Features. Schmooze Com Inc. Copyright 2011 Schmooze Communications. All Rights Reserved. PBXact/PBXtended Features Schmooze Com Inc. Copyright 2011 Schmooze Communications. All Rights Reserved. Standard Features Unlimited Extensions Each employee can have their own extension, regardless of

More information

Your Small Business Phone System

Your Small Business Phone System Your Small Business Phone System The only phone system for small business that anyone can setup and manage. Times have changed, and so has the way you use phones. Jazinga enables you to have your business

More information

Blueface User Guide 1

Blueface User Guide 1 Blueface 1 Welcome to Blueface Thank you for choosing Blueface for your business Hardware With Blueface you now have access to your own phone system in the cloud. Your phones can operate from anywhere

More information

RingCentral Office. Learn what a cloud-based phone system can do for your business.

RingCentral Office. Learn what a cloud-based phone system can do for your business. RingCentral Office Learn what a cloud-based phone system can do for your business. RingCentral Office Learn what a cloud-based phone system can do for your business. Cloud-based Business Phone Systems

More information

At Work. At Home. And Everywhere In-between.

At Work. At Home. And Everywhere In-between. At Work. At Home. And Everywhere In-between. IntelaCloud Turn Key Solutions IntelaCloud is a (CLEC) competitive local exchange carrier with over 20 years experience in the telecommunications industry.

More information

OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE

OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE ITS TIME TO EXPECT MORE FROM YOUR PHONE PROVIDER NEW VOIP PHONES There s no bulky equipment to

More information

The Foehn Transparent Pricing Guarantee. The Most Flexible Cloud Phone System. By Experts from Start to Finish

The Foehn Transparent Pricing Guarantee. The Most Flexible Cloud Phone System. By Experts from Start to Finish The Foehn Transparent Pricing Guarantee The Most Flexible Cloud Phone System By Experts from Start to Finish -002 Introduction INTRODUCTION Whether you are a growing company or an established company looking

More information

THE FOEHN TRANSPARENT PRICING GUARANTEE THE MOST FLEXIBLE CLOUD PHONE SYSTEM BY EXPERTS FROM START TO FINISH

THE FOEHN TRANSPARENT PRICING GUARANTEE THE MOST FLEXIBLE CLOUD PHONE SYSTEM BY EXPERTS FROM START TO FINISH THE FOEHN TRANSPARENT PRICING GUARANTEE THE MOST FLEXIBLE CLOUD PHONE SYSTEM BY EXPERTS FROM START TO FINISH -002 INTRODUCTION INTRODUCTION Whether you are a growing company or an established company looking

More information

Voice over IP Phone Feature Guide

Voice over IP Phone Feature Guide Voice over IP Phone Feature Guide STANDARD FEATURES Caller ID Caller ID displays an incoming caller s telephone number on your handset or softphone. There is no further action required as this feature

More information

communicatiothen A fully hosted phone system. No hardware installation, no maintenance and inclusive of upgrades. Welcome to The Future of Telecoms.

communicatiothen A fully hosted phone system. No hardware installation, no maintenance and inclusive of upgrades. Welcome to The Future of Telecoms. communicatiothen A fully hosted phone system. No hardware installation, no maintenance and inclusive of upgrades. Welcome to The Future of Telecoms. 0203 393 0000 Making life Introducing Hosted VoIP from

More information

Hosted PBX. What Is It? What Features Does It Have? How Will It Help My Business?

Hosted PBX. What Is It? What Features Does It Have? How Will It Help My Business? 1 Hosted PBX What Is It? What Features Does It Have? How Will It Help My Business? Hosted PBX Hosted PBX delivers an enterprise-grade phone system to small and medium-sized businesses via the cloud. It

More information

Extension Manual. User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0

Extension Manual. User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0 Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0 Copyright 2006-2008, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without

More information

5 Star Networks Your network partner ARE YOU LOSING BUSINESS? everycallcounts

5 Star Networks Your network partner ARE YOU LOSING BUSINESS? everycallcounts ARE YOU LOSING BUSINESS? everycallcounts Are you losing business because your customers can t reach you? In small business, every call counts. 5 Star Networks Your network partner ARE YOU LOSING BUSINESS?

More information

Hosted Telephony. An Introduction to Our Hosted Services. Managing your Customers. IPW Products. IPW Hosted Telephony

Hosted Telephony. An Introduction to Our Hosted Services. Managing your Customers. IPW Products. IPW Hosted Telephony Hosted Telephony An Introduction to Our Hosted Services IPW Hosted Telephony About IP Wholesale Why partner with IPW? Features of IPW Hosted Telephony Page 2 Managing your Customers Web Portal Wallboard

More information

Management Summary for Unified Communications IP PBX

Management Summary for Unified Communications IP PBX Management Summary for Unified Communications IP PBX Prepared By for YOU of General: The Unified Communication Internet Protocol Private Branch Exchange (UCIPPBX) is a fully realised 3 rd generation office

More information

Welltel IP PBX features. Our Handy a-z guide

Welltel IP PBX features. Our Handy a-z guide Welltel IP PBX features Our Handy a-z guide IP PBX FEATURES our handy A - Z Guide Analogue Support Supports analogue gateways to connect fax machines or credit card machines. ANI Routing Routes calls to

More information

Call Center Solution. From

Call Center Solution. From Call Center Solution From About Manila Voice Manila Voice is a provider of state-of-the art Hosted Business Communications Services, and comprehensive, integrated network solutions. We ensure quality,

More information

Ray McElheney Phone Systems. Let us show you how to save money With our VoIP Phone Systems

Ray McElheney Phone Systems. Let us show you how to save money With our VoIP Phone Systems Ray McElheney Phone Systems Let us show you how to save money With our VoIP Phone Systems Why Switch to VoIP? The savings - Our customers save 40% - 70% off traditional phone service. VoIP gives you more

More information

Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide

Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Setup the IP Phone... 3 1.2 Adjusting the Height

More information

Contents 1. Setting up your Phone Phone Setup Phone Usage 2. User Portal 3. Softphone for your computer 4. Faxing

Contents 1. Setting up your Phone Phone Setup Phone Usage 2. User Portal 3. Softphone for your computer 4. Faxing User Guide 1 Contents 1. Setting up your Phone Phone Setup Phone setup instructions Recording Voicemail Greeting and Voicemail Menu Testing tools Phone Usage Call Transfer, Call Forwarding and Do Not Disturb

More information

Products & Services Portfolio

Products & Services Portfolio Products & Services Portfolio BRINGING CUSTOMISED APPROACH TO YOUR BUSINESS COMMUNICATIONS WHO IS AFT COMMUNICATIONS? AFT Communications is a business centric telecommunications provider of voice and data

More information

BT Cloud Phone. Datasheet. A phone system that s built for business. BT Cloud Phone User Feature Packs.

BT Cloud Phone. Datasheet. A phone system that s built for business. BT Cloud Phone User Feature Packs. BT Cloud Phone. Datasheet. A phone system that s built for business. BT Cloud Phone is a call-management service that s hosted in the cloud and uses the latest Voice over IP (VoIP) technology. So you have

More information

RingCentral Office System. Cloud-based phone system for your business.

RingCentral Office System. Cloud-based phone system for your business. RingCentral Office System Cloud-based phone system for your business. Cloud-based Business Phone Systems At one time companies turned to hardware-based systems for basic telephone services, such as call

More information

Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 6.0

Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 6.0 Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 6.0 Copyright 2006-2008, 3CX ltd. http://www.3cx.com E-mail: info@3cx.com Information in this document is subject to change

More information

H o s t e d PABX. r e v o l u t i o n i s i n g c o m m u n i c a t i o n s

H o s t e d PABX. r e v o l u t i o n i s i n g c o m m u n i c a t i o n s H o s t e d PABX r e v o l u t i o n i s i n g c o m m u n i c a t i o n s I n t r o d u c i n g t h e... H o s t e d PABX W H A T I S V o I P? Voice over Internet Protocol (or VoIP) is a technology that

More information

Cloud VOIP Features. * DTA may have limited features

Cloud VOIP Features. * DTA may have limited features Cloud VOIP Features * * DTA may have limited features Cloud VOIP Features Crexendo s Cloud VOIP features available to customers who purchase a Crexendo 200 or Crexendo 300 plan. The Crexendo DTA plan is

More information

Telephony from the cloud

Telephony from the cloud Telephony from the cloud Flexible, modern voice communications made simple 360 Talk Get to know 360 Talk 360 Talk is the #1 cloud business phone system that eliminates expensive on-premise telephony equipment,

More information

A complete communications service for your business

A complete communications service for your business A complete communications service for your business Easily control your fixed and mobile telephony WHAT IS HORIZON? Horizon is a complete communications service for business that provides an extensive

More information

Your guide to Hosted Telephony

Your guide to Hosted Telephony Your guide to Hosted Telephony www.bpnetworks.co.uk 0844 822 1212 Contents What is Hosted telephony? 3 How your business can benefit... 4 Hardware & Features 5 Price Overview 6 www.bpnetworks.co.uk 0844

More information

Levelling the Playing Field

Levelling the Playing Field ROGERS WHITE PAPER 1 Rev. May 2011 page 2 2 TABLE OF CONTENTS Introduction 3 Small Business Telephony Options 4 Basic Phone Service 4 Traditional PBX and Key Systems 4 Digital Services Business Cable and

More information

VMX Business Phone Systems. Connecting People Connecting Business. Customer Proposition

VMX Business Phone Systems. Connecting People Connecting Business. Customer Proposition VMX Business Phone Systems Connecting People Connecting Business What is the VMX? Private on-premise telephone system (PBX) that enables phones to communicate with the outside world through the Internet.

More information

Xorcom IP-PBX Software Features

Xorcom IP-PBX Software Features Xorcom IP-PBX Software s Based on the Elastix Asterisk i distribution, Xorcom s entire family of IP-PBX appliances provide all the standard telephone functionality supported by Asterisk at no extra cost,

More information

Telco Depot IP-PBX Software Features

Telco Depot IP-PBX Software Features Telco Depot IP-PBX Software Features Based on the Elastix Asterisk distribution, Telco Depot s entire family of IP-PBX appliances provide all the standard telephone functionality supported by Asterisk

More information

VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS

VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS End-User Features: All end users are provided with the features described in this section. Alternate Numbers Enables users to have up to ten phone numbers

More information

Asterisk PBX Features

Asterisk PBX Features Asterisk PBX Features Automated Attendant Allows callers to be automatically transferred to a user s extension without the intervention of a receptionist. Some businesses use the PBX telephone system to

More information

Cloud Voice & Cloud UC Feature Comparison

Cloud Voice & Cloud UC Feature Comparison Clear Connections In The Cloud Cloud Voice & Cloud UC Feature Comparison September 05, 2014 FUS-CloudVoice-UC-Comparison-090514-D4.3.docx TABLE OF CONTENTS DOCUMENT REVISIONS... 3 INTRODUCTION... 4 COMMON

More information

Attachment III Scope of Work Tehama Count Dept of Social Services Phone System Replacement RFP 2014

Attachment III Scope of Work Tehama Count Dept of Social Services Phone System Replacement RFP 2014 Attachment III Scope of Work Tehama Count Dept of Social Services Phone System Replacement RFP 2014 1. Scope of work a. The proposed system will be installed at three TCDSS offices in Red Bluff and Corning,

More information

User Guide. Updated 1-1-11

User Guide. Updated 1-1-11 User Guide Updated 1-1-11 1 Contents 1. Setting up your Phone Phone Setup o Phone setup instructions o Recording Voicemail Greeting and Voicemail Menu o Testing tools Phone Usage o Call Transfer, Call

More information

VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT

VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT Voice Over IP that Boosts Business Efficiency Ten Tips for Getting It Right Business phone service with VoIP is the new face

More information

VoIP Adapter User Guide

VoIP Adapter User Guide VoIP Adapter User Guide This guide is meant to help you set up your VIRTUAL PhoneFusion One phone number and PhoneFusion VoIP Adapter. It will also provide you some tips and shortcuts. Note that PhoneFusion

More information

Learn what a cloud phone system can do for your business.

Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Complete Business phone system Cloud Business Phone Systems Call and fax

More information

8x8 Virtual Office Mobile User Guide for ios

8x8 Virtual Office Mobile User Guide for ios 8x8 User Guide for ios Works with iphone, ipad and ipod Touch Version 3.0, August 2012 The Champion For Business Communications Table of Contents Introduction...3 Features...3 Technical Requirements...4

More information

RingCentral Office. Learn what a cloud-based phone system can do for your business. RingCentral Office Overview 091710

RingCentral Office. Learn what a cloud-based phone system can do for your business. RingCentral Office Overview 091710 RingCentral Office Learn what a cloud-based phone system can do for your business. RingCentral Office Overview 091710 For more information, call. Cloud-based Business Phone Systems At one time companies

More information

Quick Start Guide v1.0

Quick Start Guide v1.0 Quick Start Guide v1.0 Table of contents : 01. Quick Start Guide...03 O2. Configuring your VoIPOffice appliance...14 03. Adding a VoIPtalk trunk...21 04. Configuring UADs for use with VoIPOffice...25 05.

More information

BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE.

BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE. BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE. A comprehensive guide to setting up and using the many features of BT Cloud Voice, and how they can help you get the very best out of your business. WHAT S

More information

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business.

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business. RingCentral Office Product Overview UK Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Cloud Business Phone Systems RingCentral is the market leader in cloud

More information

A complete communications service for your business

A complete communications service for your business A complete communications service for your business Easily control your fixed and mobile telephony WHAT IS HORIZON? Horizon is a complete communications service for business that provides an extensive

More information

End-User UC PORTAL USER GUIDE

End-User UC PORTAL USER GUIDE End-User UC PORTAL USER GUIDE INTRODUCTION Introduction Guide Explanation This guide is to be used as an aid to understand the portal in order to utilize all the functionality that VoIP has to offer. This

More information

Contents. Business Solutions. Page

Contents. Business Solutions. Page C 2012 Contents Page Premium User Toolbar Assistant... 2 First Time Login... 4 Login Button... 4 Subsequent Use... 5 Dial Number... 6 Redial Number... 6 Dial from Contacts (Outlook Edition)... 6 Dialing

More information

Advanced Seat Fact Sheet

Advanced Seat Fact Sheet DigiDial-VoIP Advanced service makes your telephone work for you Transform your current, costly, closed and proprietary phone system into a cost-effective, IP-based communications tool for all your employees,

More information

Click on the PBX icon on the Admin screen to start building your PBX. The Phones page shows all the Phone Accounts and Hunt Groups you have created.

Click on the PBX icon on the Admin screen to start building your PBX. The Phones page shows all the Phone Accounts and Hunt Groups you have created. Creating a PBX The PBX feature allows you to put phones on your desks, which can make, receive, transfer and conference without investing in a physical PBX. It has all the features of a standard PBX system

More information

The OneBox Phone System - Feature List

The OneBox Phone System - Feature List The OneBox Phone System - Feature List Web Based Administration OneBox comes with a great web page based administration interface called freepbx. Forget about struggling with some unintelligible sequence

More information

CLOUD BASED VOIP BUSINESS PHONE SYSTEM

CLOUD BASED VOIP BUSINESS PHONE SYSTEM CLOUD BASED VOIP BUSINESS PHONE SYSTEM Introduction has been providing customers with reliable cloud- based communication service, since 2006 to help business grow with utmost speed and agility. has designed

More information

Cisco IP Phone 7960 / 7940 Quick Reference Guide

Cisco IP Phone 7960 / 7940 Quick Reference Guide Cisco IP Phone 7960 / 7940 Quick Reference Guide CONTENTS CALLS... 5 Placing a Call... 5 Dialing... 5 Answering a Call... 5 Ending a Call... 5 Muting a Call... 5 Placing a Call on Hold... 5 TRANSFERS...

More information

VOIP THE ULTIMATE GUIDE VERSION 1.0. 9/23/2014 onevoiceinc.com

VOIP THE ULTIMATE GUIDE VERSION 1.0. 9/23/2014 onevoiceinc.com VOIP THE ULTIMATE GUIDE VERSION 1.0 9/23/2014 onevoiceinc.com WHAT S IN THIS GUIDE? WHAT IS VOIP REQUIREMENTS OF A VOIP SYSTEM IMPLEMENTING A VOIP SYSTEM METHODS OF VOIP BENEFITS OF VOIP PROBLEMS OF VOIP

More information

With 360 Cloud VoIP, your company will benefit from more advanced features:

With 360 Cloud VoIP, your company will benefit from more advanced features: Voice over IP (VoIP) has emerged as the new leader in cost-effective standards based communications. 360 Cloud VoIP enables customers have the benefits of an Enterprise PBX for a fraction of the cost of

More information

A COMPLETE BUSINESS COMMUNICATIONS SOLUTION

A COMPLETE BUSINESS COMMUNICATIONS SOLUTION A COMPLETE BUSINESS COMMUNICATIONS SOLUTION The Ipiphony IP-PBX is a versatile, mobile, fully featured telephony system that offers leading-edge functionality in a simple-to-use, simple-to-understand package.

More information

Business Hosted Product Guide

Business Hosted Product Guide Business Hosted Product Guide Overview Hosted Telephony Service Description: EMIS offers a revolutionary, next-generation telephony service.. By carrying calls over an internet connection, it makes PBXs

More information

Cloud Voice Service Cisco Unified IP Phone 6921 User Guide. (Version 1.0)

Cloud Voice Service Cisco Unified IP Phone 6921 User Guide. (Version 1.0) Cisco Unified IP Phone 6921 User Guide (Version 1.0) Table of Content 1 Phone Set Features and Functions... 3 1.1 Operation for IP Phone 6921... 3 2 Location of Control... 4 3 Preference Setup... 6 3.1

More information

Magnet Voice. What s Involved? Why choose Magnet Voice in the Cloud?

Magnet Voice. What s Involved? Why choose Magnet Voice in the Cloud? integrates all the voice communication needs of your business in the cloud. We re taking Irish Business Calls to the Cloud, be part of it! Why choose in the Cloud? What s Involved? Business Continuity

More information

CloudSpan VoIP Services Feature List

CloudSpan VoIP Services Feature List CloudSpan VoIP Services Feature List Interested in learning how our proven software platform can revitalize your business communications? With CloudSpan by VoIP Supply, we give you the tools and features

More information

TOTALCLOUD PBX FEATURES GUIDE

TOTALCLOUD PBX FEATURES GUIDE TOTALCLOUD PBX FEATURES GUIDE With TotalCloud PBX, Birch offers all the features your business needs in a phone system. Included Features Mobility Mobile Communicator A softphone application that extends

More information

RingCentral Office@Hand from AT&T

RingCentral Office@Hand from AT&T Product Brief RingCentral Office@Hand from AT&T Cloud-based communication service that gives your business more ways to connect Now you can enhance your company s image, make it easier for customers to

More information

Hosted VoIP for Business

Hosted VoIP for Business Your complete guide to Business VoIP Telephony Hosted VoIP for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 VoIP today 3 What is Hosted VoIP? 4 How does Hosted VoIP work? 4 Is Hosted VoIP

More information

Table of Contents. Introduction to SMB Phone Systems. Types of Commercial Phone Systems. Sizing Office Phone Systems. Features of Office Phone Systems

Table of Contents. Introduction to SMB Phone Systems. Types of Commercial Phone Systems. Sizing Office Phone Systems. Features of Office Phone Systems Table of Contents Introduction to SMB Phone Systems Types of Commercial Phone Systems 3 3 PBX systems... 3 Key systems... 4 KSU-less systems... 4 VoIP phone systems... 5 Sizing Office Phone Systems Features

More information

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU.

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. Manage business calls quickly and easily Work better with colleagues Save money on set-up, maintenance and calls Get a long-term flexible solution Have

More information

"Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way"

Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way "Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way" 'Easytel' is a pioneer Internet telephony service provider.

More information

Cloud Voice Service. Cisco Unified IP Phone 7942G User Guide. (Version 1.0)

Cloud Voice Service. Cisco Unified IP Phone 7942G User Guide. (Version 1.0) Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Operation for IP Phone 7942G... 3 1.2 Adjusting the Height of the Footstand... 4 2. Preference

More information

VoIPOffice. VoIPOffice Hosted Edition provides advanced features such as Unified Messaging, Automatic Call Distribution,

VoIPOffice. VoIPOffice Hosted Edition provides advanced features such as Unified Messaging, Automatic Call Distribution, Telappliant Hosted Edition is the next generation call management solution providing ultimate flexibility and features, all via a high speed Internet connection. Hosted Edition provides all of the benefits

More information

BUYER S GUIDE FUSIONWORKS BUYER S GUIDE 03/04/2016

BUYER S GUIDE FUSIONWORKS BUYER S GUIDE 03/04/2016 FUSIONWORKS BUYER S GUIDE 03/04/2016 BUYER S GUIDE Contents: Overview 3 Select a Calling Plan 3 Select Usage & Phone Features 4 Select Employee and Phone Features 4 Common Area Seat Features 4 Voice Seat

More information

IP Office Phone System Features

IP Office Phone System Features IP Office Phone System Features The Avaya IP Office platform represents the ideal, most versatile office telephone system for small and medium business that money can buy. Our customers love it and industry

More information

GIGASTREAM BASIC BROADBAND Bristol and Bath Science Park

GIGASTREAM BASIC BROADBAND Bristol and Bath Science Park GIGASTREAM BASIC BROADBAND The ideal broadband solution for start-ups and small businesses Gigastream Basic Broadband is an internet service provided by Bridge Partners for tenants of SPark One. Excellent

More information

Hosted PBX Solutions

Hosted PBX Solutions Hosted PBX Solutions Hosted PBX Solution Reduce Cost Manage Voice & Private Internet Eliminate Legacy PRI & PBX/KEY System Increase & Decrease Users Seats Solution Redundancy in Cloud Reduce Power & Space

More information

Your Phone. Your Business. Your World. SM SM

Your Phone. Your Business. Your World. SM SM SM VoIPX offers comprehensive solutions for Unified Communications keeping you connected anywhere, anytime and on any device. With over 55 built in features included in all of our Service Plans, VoIPX

More information

Guide to using your CISCO IP 7945 phone at Imperial College London

Guide to using your CISCO IP 7945 phone at Imperial College London Cisco IP Phone 7945 To transfer a call To make an inquiry call Announce to the caller you are going to transfer their call 1. Press the Transfer button. The call will go on hold. 2. Dial the extension

More information

PUC Or. No. 7 Fourth Revised Sheet 102 MT. ANGEL TELEPHONE COMPANY

PUC Or. No. 7 Fourth Revised Sheet 102 MT. ANGEL TELEPHONE COMPANY PUC Or. No. 7 Fourth Revised Sheet 102 MT. ANGEL TELEPHONE COMPANY SECTION INDEX INDEX PAGE SECTION SHEET I Title Page 100 Section Subjects 101 Section Index Page 102-103 Subject Index 104-109 Explanation

More information

About Jive. Since 2006, Jive has been setting the pace for the Cloud communications marketplace.

About Jive. Since 2006, Jive has been setting the pace for the Cloud communications marketplace. Jive Cloud for 2 Redtail About Jive Since 2006, Jive has been setting the pace for the Cloud communications marketplace. As a nationally recognized provider of enterprise-grade Unified Communications,

More information

Guide to buying Phone Systems

Guide to buying Phone Systems Guide to buying Phone Systems How to choose the right Phone System for your business CONTENTS Contents 2 About Computer Weekly 3 About Approved Index 4 Introduction 5 Assessing your needs 5 Key Terms 7

More information

Finally, a phone system designed around the way you do business! Priced so that you can stay in Business! Pizza Phone System 719 Brookside Dr, Lansing, MI 48917 Phone (866) 317-7396 www.pizzaphonesystem

More information

Phone. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1

Phone. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1 Phone 1800 800 723 customerservice@switchtelecom.com.au switchtelecom.com.au May2014-Version 1 Welcome to a new kind of telecommunications company Best Products Mobile Offering an extensive range of smartphones

More information

Both blind transfers and attended transfers can be done using either external telephone numbers or to internal extensions.

Both blind transfers and attended transfers can be done using either external telephone numbers or to internal extensions. Attended transfer is typically done by calling the third party on a second line on your VoIP phone and when you've spoken with them, pressing the transfer button and selecting the line that your original

More information

Business VoIP. Business VoIP - In the Cloud. Unlimited. PABX Functionality. Handsets OPTIONAL ADD-ON. TPG Broadband On-Net Customers Only

Business VoIP. Business VoIP - In the Cloud. Unlimited. PABX Functionality. Handsets OPTIONAL ADD-ON. TPG Broadband On-Net Customers Only Business VoIP - In the Cloud OPTIONAL ADD-ON Handsets Business Grade Unlimited Local Calls Standard National Calls to Landlines PABX Functionality Voicemail 2 Email Name Display TPG Broadband On-Net Customers

More information

BetterVoice Platform User Guide

BetterVoice Platform User Guide BetterVoice Platform User Guide Table of Contents: 1. Call Continuity..... pg 1 2. Call Groups..... pg 2 3. Call Queues... pg 5 4. Caller ID... pg 9 5. Company Call Recording... pg 12 6. Conference Bridge......

More information

CONNECT IP-PBX OVERVIEW

CONNECT IP-PBX OVERVIEW CONNECT IP-PBX OVERVIEW The CONNECT IP PBX Platform empowers Hosted VoIP services to Small Medium and enterprise businesses with abundant features and streamlined customer management. Some of benefits

More information

End User Training Guide

End User Training Guide End User Training Guide Everything You Need to Get Started on Vonage Business Solutions End User Portal This guide will give you a comprehensive look at the Vonage Business Solutions online user interface

More information

Introducing hosted telephony from Foehn

Introducing hosted telephony from Foehn Hosted Telephony Introducing hosted telephony from Foehn Whether you are a start up wanting to appear like an established, professional company or an established company looking to reduce operational budgets

More information

1 VoIP/PBX Axxess Server

1 VoIP/PBX Axxess Server - 1 1 VoIP/PBX Axxess Server The Axxess Server supports comprehensive Voice Over Internet Protocol network services, which are based on the Open Source Asterisk VoIP software. The Axxess Server VoIP telephony

More information

TELEPHONY Bristol & Bath Science Park

TELEPHONY Bristol & Bath Science Park TELEPHONY Business-grade telephony delivered over your existing internet connection What is it? Bridge Partners provides a managed phone system to tenants of. Based on the SARK telephony platform the service

More information

Combining Clear Voice with our Business Class connectivity services gives you the first major stepping stone in convergence.

Combining Clear Voice with our Business Class connectivity services gives you the first major stepping stone in convergence. Clear Voice So what is VoIP (Voice over Internet Protocol)? Quite simply, VoIP is using your data network and the internet (xdsl or Leased Line) to make and receive phone calls. Through its International

More information

X X X X X. Platinum Edition. Unlimited Extensions. Unlimited Auto Attendants. Unlimited Voicemail Boxes. ACD Features

X X X X X. Platinum Edition. Unlimited Extensions. Unlimited Auto Attendants. Unlimited Voicemail Boxes. ACD Features Feature Name Unlimited Extensions Unlimited Auto Attendants Unlimited Voicemail Boxes ACD Features Feature Description With Evo IP-PB you can add an extension at any time, with no limits and no need to

More information

IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES

IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES Your service provider, not the manufacturer of the equipment, is responsible for the provision of phone services through this equipment. Any services

More information

Callika Internet Telephony Voice Over IP (VoIP) Private Label Reseller Program

Callika Internet Telephony Voice Over IP (VoIP) Private Label Reseller Program Callika Internet Telephony Voice Over IP (VoIP) Private Label Reseller Program Start selling VoIP services with no minimum investment no equipment purchases no hidden fees 1 888 276 8881 info@callika.com

More information

VitalPBX. Hosted Voice That Works. For You

VitalPBX. Hosted Voice That Works. For You VitalPBX Hosted Voice That Works For You Vital Voice & Data s VitalPBX VVD Hosted PBX solutions provide you with the stability of a traditional telephone PBX system and the flexibility that only a next

More information