Success Stories of Part of Customers (2009~2010)

Size: px
Start display at page:

Download "Success Stories of Part of Customers (2009~2010)"

Transcription

1 Success Stories of Part of Customers (2009~2010)

2 Mercer (China) Limited. Mercer is company of MMC Group which is the one of biggest company in Finance insurance and HR consulting company around the world, is one of Fortune 500 companies. Manpower Outsource Service: UST has successfully sealed an approximate RMB 2.1 million deal with Mercer China recently for implementing their IT Engineers Needs for implementation their IT infrastructure support and business related IT support. This project includes 2 engineers outsource for their requirement and act as the basic IT teams to support their whole Mercer CHINA running. UST so that become Mercer s biggest vendors in China, covered its PC Helpdesk, Network and Server, and Project Management needs. Support Users: more than 500 users ; Locations: Around China Project: Relocation Scope of work: Structure Cabling, Video Conference System, IT Room, Door-Access System Dec 2006, UST successfully won the project case of SONY about help to migrate its AD 2K Domain in two factories to Mercer China Migrate Users: 260 users; Project Period:2months; Location: Project: CISCO IPT Location:, Nanjing May 2007, UST helped Mercer China to build up the entire CISCO IP telephone environment, including Catalyst 3750 switch, CISCO2821-SRST and voice gateway and 7941 Phone. CHANEL CHINA CHANEL CHINA In 2009, UST successfully helped CHANEL China to give the IT support on its Hangzhou and stores in following area: Infrastructure installation and setup. IT Core management - Server Description - Under policy, provide setup operation, connectivity & debug in sale demand of retail industry - Network device - PABX - System management platform - Switch, Router, assembled, command configured & policy setup, connectivity test and bandwidth QOS of sale store - Telephone wire or cable configuration & policy setup, such as Call transferred, Telephone registration and son - Customer management system, such as CRM, Saleforce, POS system and so on, for upgrade & data management. UST supply the real time troubleshooting for retail running smoothly Functional Enlargement on IT. United Service Technology (SH).

3 Store manager Cashier Storehouse administrator Small warehouse in store PC / LCD monitor / The laser black & white printer PC / LCD monitor / Print / barcode scan PC / LCD monitor / The laser black & white printer PC / LCD monitor / The laser black & white printer Lotus Notes installed / SAP / CRM SAP / CRM / Retail Print receipts system Lotus Notes installed / SAP Lotus Notes installed / SAP / CRM SOE make On IT management Total ITO in Professional- UST provided Level 1~2 Helpdesk support around the country, the supported locations can be summarized as follows, Counters located city in China SHA, Hangzhou, Nanjing, Hefei, Ningbo, Suzhou, Wenzhou, Wuxi, Guangzhou, Shenzhen, Guiyang, Fuzhou, Wuhan, Changsha, Chongqing, Xiamen, Xi an, Kumming, Chengdu,, Dalian, Shenyang, CHanchun, Harbin, Tianjin, Qindao, Jinan, Taiyuan, Zhengzhou, Shijazhuang, Yantai Fashion located city in China,,, Guangzhou, Hangzhou. Hagemeyer CHINA In the early of September 2009, UST had successfully sealed a contract in setup the Microsoft SCCM(SMS) for Haemeyer China. This project will involve the Clients setup of 400 users distributed across Eastern and Southern China. UST manages to complete the first phase of the project by completing the headquarter setup with 2 operators by earlier March UST also outsourced an helpdesk operator for Hagemeyer for record and coordinate IT Helpdesk related issues Projects: IT Helpdesk operator Outsource Microsoft SCCM 2007 project design, implementation and training PABX function extending Helpdesk Call center Setup System Engineer Outsource, reporting service engineer outsource Marsh Marsh is the biggest Finance Insurance company in the world, and opened its business early 90s in China. UST has successfully wined the tender honoured by Marsh to take up the first phase of the IT Infrastructure Project. The tender is worth RMB 1.7 million. In the first phase of the IT Infrastructure Project, UST will be engaged to design and implement the structure cabling for the manufacturing plant. The design must take into the consideration of minimizing the disruption to semiconductor cleaning room operation if additional data points are required in the future. The structure cabling design will also take into account of the achieving and United Service Technolo

4 complying with the industry standard of ANSI/EIA/TIA 568-A. UST promises to deliver 20-Year AVAYA SYSTIMAX Warranty Assurance to Marsh at the end of the project. Besides that, UST was also being engaged to design and implement the Campus Wide Area Network connectivity for this newly setup factory. Marsh has decided to deploy Nortel switches for layer 3 packet routing. In order to achieve 7x24x365 high availability and non-stop 24-hour production environment, the Campus WAN connectivity has to use 2 units of high end Nortel switches equip with Hot Stand-by Routing Protocol (HSRP) and Spanning Tree Protocol to obtain desired high and reliable performance. In order to achieve high demand of bandwidth requirement now and in the future, all the closet centers in the campus will interconnect with the data center by using Gigabit Technology. (S Fiege China UST rolled out a series of Helpdesk best practices that have resulted in transformation and revitalization of the BDP Helpdesk, among them: Consolidating all the helpdesk into a single, centralized helpdesk that responds quickly to customer problems within 30 mins via Help Online and 4-hours response time via Help Onsite. Highly trained, permanent staff members to work at the helpdesk with ongoing training to improve their skill level and equipment knowledge. Standardization servers, PCs, laptop and devices throughout China, allowing Helpdesk personnel to master the intricacies of a smaller number of tools. Intern, this simplification of hardware enables problems to be resolved faster. UST has dedicated project manager as a Single Point of Contact to ensure UST consistently exceed customer expectation. Project manager services includes, 1. Quarterly contract review 2. Recommendation on IT improvement 3. Manage the implementation of IT project 4. Manage IT engineers Covered Cities: Hong Kong,,, Shenzhen, Guangzhou, Ningbo, Xia men User Number: Approximate 150 PCs, and 10 Severs Ivy UST has been working closely with IVY to standardize and improve the IT infrastructure throughout the company. Among the challenges FIEGE was facing was in the areas of network reliability, standardization and performance; data loss, creating down times and inefficiencies for users with strict deadlines; and the lack of a powerful, standardized tool to back up its core operations. After assessing the infrastructure, UST began several projects to eliminate downtime and increase productivity. Working in close collaboration with IVY, UST developed an IT standards strategy as a primary goal to create a static environment that would permit future initiatives. The UST team identified three primary target areas to continually improve network reliability and performance the core switches at IVY, the main wiring closets and remote sites. The main Leased Line was upgraded with new and more reliable ISP that are many times faster than the old ones. The result: Internet bandwidth is no longer a constraint for IVY. Main Wiring Closets: The main distribution wiring closets at IVY were also upgraded with new switches. Obsolete and unreliable switches were removed, resulting in a decrease in network outages due to switch failures Remote Sites: UST refreshed the networks at Ivy s remote sites, improving performance significantly. Users now have the ability. Projects: Wireless AP Rectification- Feb, 2009 PABX-HMS(Hotel Management System Connection)-March, 2009 Network Update- Feb, 2009

5 SDV China All-with-One Service: SDV China is famous giant Logistic foreign investment company, for its Great China needs, UST provide standard package name All-with-One and Manpower Schedule Outsource to cover the IT maintenance, for its need on, Guangzhou, Shenzhen, Nanjing, Nanchang, Hangzhou, Ningbo, Wenzhou, Dong Guan, Tianjin, Da Lian, Shenyang, Tianjin, Fuzhou, Shantou, Xiamen, Chengdu, Changsha, Wuhan, Xi an, Zhengzhou, Qingdao, Dalian needs, All-with-One is product charged by time and with 3years available time, full outsource in and Guangzhou, block time of schedule service in Wuhan, Chengdu, Qingdao, Hangzhou, Tianjin, Xi'an, Wulumuqi, these service totally tested the service capability of UST China, and it must be successful and good in service delivery. Other Projects: Headquarter Relocation Nov, 2009 VLan Restructuring Project All-with-One Services for SDV Central China PABX Support for SDV, Hangzhou, Ningbo Offices Office relocation project for SDV Chengdu office Locations need service in SDV Central China Service Location Outsource Engineer Schedule Service 2times/Per week On-Call Service (All-with-One Service) Hangzhou Nanjing Wuhan Ningbo Xi an United Service Technolo (S BDP China UST rolled out a series of Helpdesk best practices that have resulted in transformation and revitalization of the BDP Helpdesk, among them: Consolidating all the helpdesk into a single, centralized helpdesk that responds quickly to customer problems within 30 mins via Help Online and 4-hours response time via Help Onsite. Highly trained, permanent staff members to work at the helpdesk with ongoing training to improve their skill level and equipment knowledge. Standardization servers, PCs, laptop and devices throughout China, allowing Helpdesk personnel to master the intricacies of a smaller number of tools. Intern, this simplification of hardware enables problems to be resolved faster. UST has dedicated project manager as a Single Point of Contact to ensure UST consistently exceed customer expectation. Project manager services includes, 1. Quarterly contract review 2. Recommendation on IT improvement 3. Manage the implementation of IT project 4. Manage IT engineers 5. Advise and preparation of yearly IT budget. Service locations:,, Tianjin, Qingdao, Hangzhou and others Other Projects: Office Relocation Central China Exchange-Nokia Restructuring Project

6 United Service Technology (SH) SIKA China Asset Management: SIKA China has decided to address its IT Management needs by UST tools to better manage the IT assets, through UST double IT management tools- Service Desk System and Asset Management, SIkA got professional support on tracking the end user IT behavior by more efficient way. All-with-One Service: SDV China is famous Chemical and Material foreign investment company, SIKA has been in stock hold in Europe, for its Great China needs, UST provide standard package name All-with-One and Manpower Schedule Outsource to cover the IT maintenance, for its need on, Guangzhou, Shenzhen, Nanjing, Nanchang, Hangzhou, Ningbo, Wenzhou, Dong Guan, Tianjin, Da Lian, Shenyang, Tianjin, Fuzhou, Shantou, Xiamen, Chengdu, Changsha, Wuhan, Xi an, Zhengzhou, Qingdao, Dalian needs, All-with-One is product charged by time and with 3years available time, full outsource in and Guangzhou, block time of schedule service in Wuhan, Chengdu, Qingdao, Hangzhou, Tianjin, Xi'an, these service totally tested the service capability of UST China, and it must be successful and good in service delivery. Manpower Outsource Service: UST has outsource a helpdesk engineer as the one of the potential outsource resource from UST, in the future, UST will has the possibility to involve the total helpdesk team of SIKA China. Service Location Outsource Engineer Schedule Service 2times/Per week On-Call Service (All-with-One Service) Suzhou 21 Sarnafil 1 Guangzhou Factory 1 Tianjin factory Chongqing Chengdu Kesuai Chengdu Shenyang Hangzhou Nanjing Wuhan Xiamen Dalian Guangzhou Office Jinan Office Walk-In Sales(200 users) Millipore China All-with-One Service: MILLIPORE China is a famous biology Group of U.S.A,, for its Great China needs, UST provide standard package name All-with-One and Manpower

7 Schedule Outsource to cover the IT maintenance, for its need on, Guangzhou,, Chengdu, Wuhan and Hong kong needs, All-with-One is product charged by time and with 3years available time,, this service totally tested the service capability of UST China, and it must be successful and good in service delivery. Coverage: Guangzhou Shenzhen Chengdu Hong Kong Wuxi Apptech China Software Development: Customer Reception System. Wuxi Apptech assigned the Customer Reception System development in 2009, UST helped Apptech to finish the project within 2 months, which will be an important part of customer relationship system in Wuxi Apptech, PRADA China All-with-One Service: prada is the world famous luxury facility company, for its Great China needs, UST provide standard package name All-with-One and Manpower Schedule Outsource to cover the IT maintenance, for its need on,, Chengdu, Guangzhou, QingDao, Tianjin, Shenyang, Xi an and Dalian needs, as the most famous luxury group in the world, Prada China got the very professional service needs in China, now UST have entered into PRADA group with On-call Service, and will provide the total infrastructure help in the coming months, these service totally tested the service capability of UST China, and it must be successful and good in service delivery. Locations need service in PRADA China Service Location Outsource Engineer On-Call Service (All-with-One Service) Guangzhou Chengdu Qingdao Tianjin Xi an Dalian Shenyang System Integration- Franchise Build-up In 2010, UST helped Prada to build-up office IT system in more than 6 Fashion branches in and Chengdu, these project including PABX system Cabling System Pos System IT Room Others

8 Karlstorz China INCIDENTONE: KARLSTORZ CHINA just have the sign the IncidentOne Service Contract with UST to cover the need of their Server Management and Network support around China, the branch offices located in Guangzhou Shenyang Chengdu Hong Kong Haworth Furniture () Co.,Ltd. Haworth China is the famous High-Level Furniture producer in the world. UST just helped Haworth China to develop its online workshop system based Google Earth engine and product Preparation Management System,.Net technology was applied as the development tools Developed Project: Digital Workshop System Product Preparation Management System Google earth system Life Technologies China Manpower Outsource Service UST has provided an outsource engineer for its need in customer s Guangzhou office, through help of UST, Life technologies address its IT support model from UST step by step, through system support, Life technologies got better understanding on ITSM by kind of ITIL management tools and newest ITSM concept Global Logistic Properties Global Logistic Properties is Asia s largest industrial and logistics infrastructure provider with multi-billion US dollar worth of assets under management in 26 markets in the region. In China, GLP controls 60 logistics parks in 18 major Chinese cities, covering all major China logistics hubs. Its portfolio completed and under construction totaled 3.29 million sqm at the end of January. The facilities are located in the cities of, Chengdu, Chongqing, Dalian, Foshan, Guangzhou, Hangzhou, Jiaxing, Ningbo, Nanjing, Qingdao,, Shenyang, Shenzhen, Suzhou, Tianjin, Wuxi and Zhuhai. UST currently has draft the contract with Global Logistic Properties in the following area: Oracle JDE/DBA Engineer Outsource Lease Line: Tokyo(Japan)-(China): Through UST 4M MPLS-VPN lease line, Global Logistic Properties Asia keep a real continuous business by one-site stable and professional solution on remote IT management and normal running of application

9 system workflow: UST is committed to achieving the network availability between two UST TrueCONNECT POPs measured on a monthly basis: Committed (Note 1) POP Network Availability in a calendar month Max. Total Outage in a calendar month Hongkong, China (Note 2), Taipei, Singapore, Tokyo (Note 3) 99.9% 43.2 minutes UST is committed to achieving the packet success rate between two UST TrueCONNECT POPs measured on a monthly basis: POP Hongkong, China (Note 4), Taipei, Singapore, Tokyo TCP BC / TCP RC (Data) - Committed Packet Success Rate in a calendar month 99.9% (Notes 1 and 2) TCP RC (Real-time) - Committed Packet Success Rate (Note 3) in a calendar month 99.95% for China I POPs 99.92% for China II POPs (Note 4) Askul is the biggest B2B supplier in Japan, and will keep an high developing speed in China. For business developing requirement, UST has outsourced an helpdesk team with following organization structure, 1 team leader- Infrastructure 1 Senior Linux engineer 1 helpdesk engineer with Sever support skill For better monitor performance of this team, UST organized an strict SLA with 99.0% target to finish customer satisfaction investigation. For better control the quality of service, Project manager for Askul keep a schedule visit to customer to understand status of service and deliver a service standard according to ITIL concept. 1 Team Leader Testing Environment 2 Senior System Engineer(Data Base Oriented and Workflow Oriented) Askul require UST to provide a team to execute testing behaviour for ensure system data generation to keep a healthy running for support ERP system and Tax system on the e-commerce platform. Praxair (China) ltd Praxair(China) Ltd is one of biggest gas supplier in the world, since it comes to China, Praxair has developed decades of factories, and developed more than tens of offices in mainland. UST provide a total IT outsource management to Praxair China to give the following support, VIP support(more than 20 VP foreigners Normal user support Helpdesk team including 1 VIP support team leader and two helpdesk engineers

Introduction. Taxes Supported. E tax Payment Service

Introduction. Taxes Supported. E tax Payment Service Introduction To allow corporate clients to pay taxes (levied by both State Tax Bureau and Local Tax Bureau) electronically, HSBC Bank (China) Company Limited (HSBC China) has completed the system development

More information

VWNMS Dr. Frank Galas 24 th September 2014 Volkswagen Leasing China 1

VWNMS Dr. Frank Galas 24 th September 2014 Volkswagen Leasing China 1 1 Leasing is the natural choice for commercial customers Fixed low monthly leasing payments full transparency and cost control No bound capital and higher financial freedom for the business Off balance

More information

Always Beside You, Make All Customers Satisfied

Always Beside You, Make All Customers Satisfied Always Beside You, Make All Customers Satisfied Beijing Shenyang Xi an Qingdao Chengdu Wuhan Shanghai Guangzhou Xiamen Branch Offices Distribution Customer Service Center Distribution OMRON INDUSTRIAL

More information

BMW China. Dealer Development.

BMW China. Dealer Development. Page 1 BMW China.. Dealer Development September 2010 Sheer Driving Pleasure Page 2 China auto market overview. Both total Passenger Vehicle (PV) market and plus segment have been growing quickly over the

More information

BDO s. Setting up a business in China can. BDO China unlocked

BDO s. Setting up a business in China can. BDO China unlocked china unlocked BDO China unlocked BDO s expertise and international reach Over the last two decades China has firmly put itself on the map as a country in which to invest, to date mainly for Manufacturing

More information

BMW DEALER NETWORK IN CHINA

BMW DEALER NETWORK IN CHINA BMW DEALER NETWORK IN CHINA DR. DANIEL KIRCHERT SENIOR VICE PRESIDENT, SALES & MARKETING BMW BRILLIANCE AUTOMOTIVE OCTOBER 19, 2012 CONTENTS. Leading in city coverage Best quality dealer network Sustainable

More information

China - One Nation, Multiple Markets

China - One Nation, Multiple Markets Hong Kong Your Fast Track to China China - One Nation, Multiple Markets Presented by : Fanny Ting Marketing Director Victorinox Hong Kong Limited Agenda 1. How Victorinox Hong Kong (VHK) sees the China

More information

IT Helpdesk & Desktop Support Managed Services. Video Conference & Media Services Managed Services. IMAC (install, move, add, change)

IT Helpdesk & Desktop Support Managed Services. Video Conference & Media Services Managed Services. IMAC (install, move, add, change) IT Helpdesk & Desktop Support Managed Services Video Conference & Media Services Managed Services IMAC (install, move, add, change) IT Service Augmentation System Upgrades About Asia Focused Service Delivery

More information

Networking Service Offerings

Networking Service Offerings Networking Service Offerings Corporate Fact sheet Incorporated in 1996 Headquartered in Bangalore, with presence in Middle East and the US Clients across the globe India, Middle East, and the US Key Verticals:

More information

Frequently Asked Questions: Advanced Placement (AP) Exam

Frequently Asked Questions: Advanced Placement (AP) Exam Frequently Asked Questions: Advanced Placement (AP) Exam Before the test Q1. How to register for the AP? A1. You may register online via the Hong Kong Examinations and Assessment Authority (HKEAA) website

More information

Sourcing & Selling in China via Hong Kong. Bonnie Shek Director, Australia & New Zealand

Sourcing & Selling in China via Hong Kong. Bonnie Shek Director, Australia & New Zealand Sourcing & Selling in China via Hong Kong 1 Bonnie Shek Director, Australia & New Zealand Why Hong Kong? Latest development How HKTDC can help? 2 Hong Kong Advantages Resilient Economy Ideal Location Dynamic

More information

AL RAFEE ENTERPRISES Solutions & Expertise.

AL RAFEE ENTERPRISES Solutions & Expertise. AL RAFEE ENTERPRISES Solutions & Expertise. Virtualization Al Rafee has strategically made substantial investment in building up a large end to end portfolio of Virtualization across the entire IT infrastructure

More information

Bring a Big World Closer

Bring a Big World Closer Bring a Big World Closer Global Telecommunications Solutions for Business KDDI Corporation > > A Fortune Global 500 Company > > Ranked 13th in the telecommunications industry in 2011 KDDI America Total

More information

STARWOOD IN GREATER CHINA

STARWOOD IN GREATER CHINA STARWOOD IN GREATER CHINA QIAN JIN PRESIDENT GREATER CHINA 48 W HONG KONG GREATER CHINA REPRESENTS AN UNMATCHED GROWTH OPPORTUNITY CHINA US Population 1.3B 0.3B Metro Areas with Population>1M 171 37 International

More information

Cisco IP Telephony. Presented By Alastair Brand NETintellect

Cisco IP Telephony. Presented By Alastair Brand NETintellect Cisco IP Telephony Presented By Alastair Brand NETintellect Agenda Cisco IPT Components Features and Benefits of IPT Solutions Case Study Productivity Case Study Cost Savings Conclusion Cisco IPT Components

More information

Curacao Private Foundation

Curacao Private Foundation Curacao Private Foundation By Jason A. Blatt Pamir Law Group jblatt@pamirlaw.com Copyright 2008 All Rights Reserved By Pamir Old Chinese Saying: Wealth Cannot Last Three Generations But in the West, Wealth

More information

VIA COLLAGE Deployment Guide

VIA COLLAGE Deployment Guide VIA COLLAGE Deployment Guide www.true-collaboration.com Infinite Ways to Collaborate CONTENTS Introduction... 3 User Experience... 3 Pre-Deployment Planning... 3 Connectivity... 3 Network Addressing...

More information

KDDI Corporation. A Fortune Global 500 Company Ranked 13th in the telecommunications industry in 20 09 $38.5B $29.4B $4.7B 12.7% $4.8B 12.

KDDI Corporation. A Fortune Global 500 Company Ranked 13th in the telecommunications industry in 20 09 $38.5B $29.4B $4.7B 12.7% $4.8B 12. KDDI Corporation A Fortune Global 500 Company Ranked 13th in the telecommunications industry in 20 09 CONSTITUENT RATIO OF 2010 KDDI OPERATING REVENUE (%) KDDI OPERATING REVENUE (Billions of Dollars) Consolidated

More information

VIA CONNECT PRO Deployment Guide

VIA CONNECT PRO Deployment Guide VIA CONNECT PRO Deployment Guide www.true-collaboration.com Infinite Ways to Collaborate CONTENTS Introduction... 3 User Experience... 3 Pre-Deployment Planning... 3 Connectivity... 3 Network Addressing...

More information

DAMCO GLOBAL LOGISTICS INDIVIDUAL SOLUTIONS

DAMCO GLOBAL LOGISTICS INDIVIDUAL SOLUTIONS DAMCO GLOBAL LOGISTICS INDIVIDUAL SOLUTIONS AS A LEADING THIRD PARTY LOGISTICS AND SUPPLY CHAIN MANAGEMENT COMPANY, DAMCO PRIDES ITSELF ON BEING A TRULY INTEGRATED END-TO-END SOLUTIONS PROVIDER. OUR GOAL

More information

NETWORK ADMINISTRATOR

NETWORK ADMINISTRATOR JOB DESCRIPTION Title: NETWORK ADMINISTRATOR Department: Information Systems Class Code: 1821 FLSA Status: Exempt Effective Date: February 13, 1997 (Rev. 07/2012) Grade Number: 26 GENERAL PURPOSE Under

More information

MSP Service Matrix. Servers

MSP Service Matrix. Servers Servers MSP Service Matrix Microsoft Windows O/S Patching - Patches automatically updated on a regular basis to the customer's servers and desktops. MS Baseline Analyzer and MS WSUS Server used Server

More information

Enterprise Network Solution

Enterprise Network Solution Enterprise Network Solution CONTENT p Enterprise Evolution p DCN Solutions p Case Studies Business Driven More Productivity More profitability Business Driven Challenge Productivity Improve Efficiency

More information

This chapter covers four comprehensive scenarios that draw on several design topics covered in this book:

This chapter covers four comprehensive scenarios that draw on several design topics covered in this book: This chapter covers four comprehensive scenarios that draw on several design topics covered in this book: Scenario One: Pearland Hospital Scenario Two: Big Oil and Gas Scenario Three: Beauty Things Store

More information

Cisco Discovery 3: Introducing Routing and Switching in the Enterprise 157.8 hours teaching time

Cisco Discovery 3: Introducing Routing and Switching in the Enterprise 157.8 hours teaching time Essential Curriculum Computer Networking II Cisco Discovery 3: Introducing Routing and Switching in the Enterprise 157.8 hours teaching time Chapter 1 Networking in the Enterprise-------------------------------------------------

More information

IT Onsite Service Contract Proposal. For. <> Ltd

IT Onsite Service Contract Proposal. For. <<Customer>> Ltd IT Onsite Service Contract Proposal For Ltd 1 of 14 I N T R O D U C T I O N This Service Contract for Onsite Deskside PC Support (this Service Contract ) is made effective as of February 5th,

More information

Service Level Agreement Between: Computing and Informational Technology And The Finance and Business Operations Division

Service Level Agreement Between: Computing and Informational Technology And The Finance and Business Operations Division Service Level Agreement Between: Computing and Informational Technology And The Finance and Business Operations Division 1/9 1. Executive Summary This Service Level Agreement ( SLA ) is between Computing

More information

WIPRO S ENTERPRISE UNIFIED COMMUNICATION AND CONTACT CENTER MANAGED SERVICES

WIPRO S ENTERPRISE UNIFIED COMMUNICATION AND CONTACT CENTER MANAGED SERVICES WWW.WIPRO.COM WIPRO S ENTERPRISE UNIFIED COMMUNICATION AND CONTACT CENTER MANAGED SERVICES End-to-End Infrastructure Services DO BUSINESS BETTER INDUSTRY TRENDS Enterprise Unified Communications (UC) and

More information

Infoblox vnios Software for CISCO AXP

Infoblox vnios Software for CISCO AXP Summary Infoblox vnios for Cisco consolidates core network services such as DNS, DHCP and IPAM and others onto the Cisco Integrated Services Router (ISR) running the Application Extension Platform (AXP)

More information

Pacnet MPLS-Based IP VPN Keeping pace with your growth

Pacnet MPLS-Based IP VPN Keeping pace with your growth Products and Services PRIVATE NETWORKS Pacnet MPLS-Based IP VPN Keeping pace with your growth SCALABLE, FLEXIBLE, EXPANDING WITH YOUR BUSINESS Pacnet s IP VPN offers a unique proposition. With our own

More information

SOLUTIONS BUSINESS SOLUTIONS. UGT offers the following business solutions:

SOLUTIONS BUSINESS SOLUTIONS. UGT offers the following business solutions: ABOUT UGT Today the company UGT is one of the leading system integrator and provider of solutions in the field of information and communication technology. UGT primarily concentrates on providing services

More information

OrotonGroup: Fashioning New Trends in Business Operations with SAP ERP

OrotonGroup: Fashioning New Trends in Business Operations with SAP ERP SAP Customer Success Story Retail OrotonGroup 2013 SAP AG or an SAP affiliate company. All rights reserved. OrotonGroup: Fashioning New Trends in Business Operations with SAP ERP Partner OrotonGroup Ltd.

More information

Chapter 15: Advanced Networks

Chapter 15: Advanced Networks Chapter 15: Advanced Networks IT Essentials: PC Hardware and Software v4.0 1 Determine a Network Topology A site survey is a physical inspection of the building that will help determine a basic logical

More information

Connecting the Global Enterprise

Connecting the Global Enterprise Fujitsu Forum Munich 2013 Connecting the Global Enterprise Alan Davidson Director of Products, Services & Solutions, Fujitsu Telecommunications Europe 0 FUJITSU LIMITED 2013 The Network Services Market

More information

How to Stand Out in MWCS/IAS/ES 2015?

How to Stand Out in MWCS/IAS/ES 2015? How to Stand Out in MWCS/AS/ES 2015? An ntegrated Multimedia Program that Targets the ndustrial Automation Buyer! - Print / Online / Mobile Media Solutions Exclusive Official Show Daily Print & Digital

More information

The IOT Industry of China Overview

The IOT Industry of China Overview The IOT Industry of China Overview Jianning (Johnny) Zhang Secretary General Z-Park Internet of Things Industry Alliance 2014/6/24 What is the Next Big Opportunities On cooperation Europe China in Smart

More information

Chapter 1 Personal Computer Hardware------------------------------------------------ 7 hours

Chapter 1 Personal Computer Hardware------------------------------------------------ 7 hours Essential Curriculum Networking Essentials Total Hours: 244 Cisco Discovery 1: Networking for Home and Small Businesses 81.5 hours teaching time Chapter 1 Personal Computer Hardware------------------------------------------------

More information

Troubleshooting and Maintaining Cisco IP Networks Volume 1

Troubleshooting and Maintaining Cisco IP Networks Volume 1 Troubleshooting and Maintaining Cisco IP Networks Volume 1 Course Introduction Learner Skills and Knowledge Course Goal and E Learning Goal and Course Flow Additional Cisco Glossary of Terms Your Training

More information

Connected College Gives Online Learning a Boost in Hertford. Europe s fastest education network takes revenue and collaboration into the cloud

Connected College Gives Online Learning a Boost in Hertford. Europe s fastest education network takes revenue and collaboration into the cloud Connected College Gives Online Learning a Boost in Hertford Europe s fastest education network takes revenue and collaboration into the cloud Connected College Gives Online Learning a Boost in Hertford

More information

Tax Analysis. China relaxes foreign exchange procedures on outbound payments. for trade in services. PRC Tax. Tax Issue P184/2013 26 July 2013

Tax Analysis. China relaxes foreign exchange procedures on outbound payments. for trade in services. PRC Tax. Tax Issue P184/2013 26 July 2013 Tax Issue P184/2013 26 July 2013 Tax Analysis Authors: Hong Ye Tel: +86 21 6141 1171 Email: hoyeqinli@qinlilawfirm.com 1 PRC Tax China relaxes foreign exchange procedures on outbound payments for trade

More information

Outsourcing. w os WORKPLACE. it os IT SERVICE MANAGEMENT SERVICES BPO OUTSOURCING. ITO dos DATACENTER OPERATION SERVICES.

Outsourcing. w os WORKPLACE. it os IT SERVICE MANAGEMENT SERVICES BPO OUTSOURCING. ITO dos DATACENTER OPERATION SERVICES. IT ITO dos DATACENTER OPERATION w os WORKPLACE OPERATION OUTSOURCING a os APPLICATION OPERATION it os IT SERVICE MANAGEMENT BUSINESS PROCESS BPO OUTSOURCING o ss OUTSOURCING SUPPORT Outsourcing Companies,

More information

Linexcom Sdn Bhd. ict Group of Companies ver1.2

Linexcom Sdn Bhd. ict Group of Companies ver1.2 Linexcom Sdn Bhd No. 9B, 1 st Floor, Jalan PJS 1/27, 46150 Petaling Jaya, Selangor, MALAYSIA General : +603.7781 6020 Fax : +603.7781 6022 Web Page : http://www.linexcom.com Email : info@linexcom.com ict

More information

Huawei esight Brief Product Brochure

Huawei esight Brief Product Brochure Huawei esight Brief Product Brochure esight Integrated Enterprise NMS As the network scales and the number of enterprise network applications continue to grow, so does the number of devices, such as multi-service

More information

AUGUSTA TECHNICAL COLLEGE INFORMATION TECHNOLOGY PLAN

AUGUSTA TECHNICAL COLLEGE INFORMATION TECHNOLOGY PLAN AUGUSTA TECHNICAL COLLEGE INFORMATION TECHNOLOGY PLAN 2014-2016 Table of Contents Information Technology Plan Table of Contents Mission Statement Current Capabilities Future Plans How to get there AUGUSTA

More information

Building Voice VPN with Simton IPX

Building Voice VPN with Simton IPX Building Voice VPN with Simton IPX (Simton Technologies, Inc.) Version 6 With Simton IPX, the small and medium businesses can easily consolidate data and voice network together to increase productivity,

More information

Essential Curriculum Computer Networking 1. PC Systems Fundamentals 35 hours teaching time

Essential Curriculum Computer Networking 1. PC Systems Fundamentals 35 hours teaching time Essential Curriculum Computer Networking 1 PC Systems Fundamentals 35 hours teaching time Part 1----------------------------------------------------------------------------------------- 2.3 hours Develop

More information

Managed Services. From Brennan IT

Managed Services. From Brennan IT Managed Services From Brennan IT Managed Services From Brennan IT Let us simplify the management of your IT and help deliver technology solutions that work exactly the way you want. 01 Key Benefits 02

More information

Your Infrastructure. Our Responsibility.

Your Infrastructure. Our Responsibility. Know Us The SRM group is four decades old multi-million dollar business house currently operational in 15 cities worldwide. SRM group has made its presence felt in education, training, Electronics, Technology,

More information

FAR EAST HORIZON (BBB- (S)) Strong Earnings Growth With Asset Quality In Good Position

FAR EAST HORIZON (BBB- (S)) Strong Earnings Growth With Asset Quality In Good Position FAR EAST HORIZON (BBB- (S)) Strong Earnings Growth With Asset Quality In Good Position NET YTM is at 5.23% as at 13 January 2014 Market Recognition of Far East Horizon s business Far East Horizon is a

More information

RFP #3341-10 ADDENDUM #1 & ACKNOWLEDGMENT OF RECEIPT

RFP #3341-10 ADDENDUM #1 & ACKNOWLEDGMENT OF RECEIPT RFP #3341-10 ADDENDUM #1 & ACKNOWLEDGMENT OF RECEIPT Description: Managed Services RFP #: 3341-10 Addendum #1 Date: January 28, 2016 This addendum includes the following information: Below are responses

More information

Note: This case study utilizes Packet Tracer. Please see the Chapter 5 Packet Tracer file located in Supplemental Materials.

Note: This case study utilizes Packet Tracer. Please see the Chapter 5 Packet Tracer file located in Supplemental Materials. Note: This case study utilizes Packet Tracer. Please see the Chapter 5 Packet Tracer file located in Supplemental Materials. CHAPTER 5 OBJECTIVES Configure a router with an initial configuration. Use the

More information

isoftstone Business Process Outsourcing (BPO) Services Helping Customers Succeed, and Creating Real Value

isoftstone Business Process Outsourcing (BPO) Services Helping Customers Succeed, and Creating Real Value isoftstone Business Process Outsourcing (BPO) Services Helping Customers Succeed, and Creating Real Value Contents Business Overview Our Advantages Industry-specific BPO Services >>Financial Services,

More information

Development of High-Speed Railways in China

Development of High-Speed Railways in China Development of High-Speed Railways in China Kiyoharu Takagi Introduction The rapid developments seen recently in high-speed railways in China are astonishing. The lengths and speeds of lines in operation

More information

ENTERPRISE CONNECTIVITY

ENTERPRISE CONNECTIVITY ENTERPRISE CONNECTIVITY IP Services for Business, Governmental & Non-Governmental Organizations The success of today s organizations and enterprises highly depends on reliable and secure connectivity.

More information

Lab 9.1.1 Organizing CCENT Objectives by OSI Layer

Lab 9.1.1 Organizing CCENT Objectives by OSI Layer Lab 9.1.1 Organizing CCENT Objectives by OSI Layer Objectives Organize the CCENT objectives by which layer or layers they address. Background / Preparation In this lab, you associate the objectives of

More information

IBM CHINA/HONG KONG LIMITED Fact Sheet

IBM CHINA/HONG KONG LIMITED Fact Sheet IBM CHINA/HONG KONG LIMITED Fact Sheet IBM CORPORATION International Business Machines Corporation, headquartered in Armonk, N.Y., creates business value for clients and solves business problems through

More information

Hiroshi Okada. Overview of China Railway Network. High-Speed Railways in Asia

Hiroshi Okada. Overview of China Railway Network. High-Speed Railways in Asia High-Speed Railways in Asia Hiroshi Okada Overview of China Railway Network China s railway network is expanding rapidly as more than 1000 km of new lines are constructed each year; some are built to separate

More information

The Power Of Managed Services. Features

The Power Of Managed Services. Features b u s i n e s s C a r e m a n a g e d S e r v i c e s Lower costs, increased profitability, new market expansions and happier customers. These are just a few of the most important priorities for business

More information

Tender Document for Procurement of Internet Bandwidth

Tender Document for Procurement of Internet Bandwidth Tender Document for Procurement of Internet Bandwidth Ramanujan Computing Centre Anna University, Chennai - 600 025. REQUEST FOR PROPOSAL OBJECTIVE OF THIS RFP This RFP (Request for Proposal) is issued

More information

ABX Logistics Cuts Support Costs, Boosts Customer Service with WebBased Warehouse Management

ABX Logistics Cuts Support Costs, Boosts Customer Service with WebBased Warehouse Management SUCCESS STORIES ABX Logistics Cuts Support Costs, Boosts Customer Service with Web-Based Warehouse Management ABX Logistics Cuts Support Costs, Boosts Customer Service with WebBased Warehouse Management

More information

RAS Associates, Inc. Systems Development Proposal. Scott Klarman. March 15, 2009

RAS Associates, Inc. Systems Development Proposal. Scott Klarman. March 15, 2009 Systems Development Proposal Scott Klarman March 15, 2009 Systems Development Proposal Page 2 Planning Objective: RAS Associates will be working to acquire a second location in Detroit to add to their

More information

E f f e c t i v e p r o c e s s - d r i v e n

E f f e c t i v e p r o c e s s - d r i v e n E f f e c t i v e p r o c e s s - d r i v e n S e r v i c e S u p p o r t Frontier Business Systems has over a decade of experience in design, delivery, deployment and support of complex IT infrastructure

More information

WAN Migration Techniques

WAN Migration Techniques Jan 2014, HAPPIEST MINDS TECHNOLOGIES WAN Migration Techniques Lalit Kumar SHARING. MINDFUL. INTEGRITY. LEARNING. EXCELLENCE. SOCIAL RESPONSIBILITY. 2 Copyright Information This document is exclusive property

More information

Network Management for Common Topologies How best to use LiveAction for managing WAN and campus networks

Network Management for Common Topologies How best to use LiveAction for managing WAN and campus networks Network Management for Common Topologies How best to use LiveAction for managing WAN and campus networks April 2014 www.liveaction.com Contents 1. Introduction... 1 2. WAN Networks... 2 3. Using LiveAction

More information

August 24, 2007 Are You Ready For Unified Communications?

August 24, 2007 Are You Ready For Unified Communications? August 24, 2007 Are You Ready For Unified Communications? by Elizabeth Herrell for Infrastructure & Operations Professionals Making Leaders Successful Every Day For IT Infrastructure & Operations Professionals

More information

XXXXXX Trade mark of Telstra Corporation Limited ABN 33 051 775 556. Registered trade mark of Telstra Corporation Limited. JUN 09

XXXXXX Trade mark of Telstra Corporation Limited ABN 33 051 775 556. Registered trade mark of Telstra Corporation Limited. JUN 09 F O R f u rt h er informat i o n refer to the TElstra Business broadband SALES handbook B u i l d t h e best B us i n e ss Broadband solu t ion for your customer XXXXXX Trade mark of Corporation Limited

More information

CCNP SWITCH: Implementing High Availability and Redundancy in a Campus Network

CCNP SWITCH: Implementing High Availability and Redundancy in a Campus Network CCNP SWITCH: Implementing High Availability and Redundancy in a Campus Network Olga Torstensson SWITCHv6 1 Components of High Availability Redundancy Technology (including hardware and software features)

More information

DOORKING SYSTEMS 1830 SERIES NETWORK WORKSHOP LAN APPLICATIONS ACCESS CONTROL SOLUTIONS LOCAL AREA NETWORK (LAN) CONNECTION REV 04.

DOORKING SYSTEMS 1830 SERIES NETWORK WORKSHOP LAN APPLICATIONS ACCESS CONTROL SOLUTIONS LOCAL AREA NETWORK (LAN) CONNECTION REV 04. DOORKING SYSTEMS ACCESS CONTROL SOLUTIONS 1830 SERIES NETWORK WORKSHOP LAN APPLICATIONS REV 04.11 LOCAL AREA NETWORK (LAN) CONNECTION Ethernet Connection: An Ethernet Cable, or wireless connection must

More information

Cities Research Center, 2015. China60: From Fast Growth to Smart Growth

Cities Research Center, 2015. China60: From Fast Growth to Smart Growth Cities Research Center, 2015 China60: From Fast Growth to Smart Growth 2 Cities Research Center China60 Cities Research Center China60 3 Contents Foreword 5 Executive Summary 7 Introducing the China60

More information

Contents. Specialty Answering Service. All rights reserved.

Contents. Specialty Answering Service. All rights reserved. Contents 1 Introduction... 2 2 PBX... 3 3 IP PBX... 4 3.1 How It Works... 4 3.2 Functions of IP PBX... 5 3.3 Benefits of IP PBX... 5 4 Evolution of IP PBX... 6 4.1 Fuelling Factors... 6 4.1.1 Demands from

More information

BYD Builds a Smart Factory with the Innovation Control Center and SAP MaxAttention

BYD Builds a Smart Factory with the Innovation Control Center and SAP MaxAttention 2014 SAP AG or an SAP affiliate company. All rights reserved. BYD Builds a Smart Factory with the Innovation Control Center and SAP MaxAttention BYD Limited Industry Automotive and high tech IT and renewable

More information

TERMS OF REFERENCE for outsourced IT services at ILO premises

TERMS OF REFERENCE for outsourced IT services at ILO premises 1. Purpose: TERMS OF REFERENCE for outsourced IT services at ILO premises The supplier will provide engineer-level ICT staff for on-site IT Support for X days a week through 1 staff on duty at the ILO

More information

GXS in Manufacturing. The Manufacturing Industry Today. Addressing the B2B Integration Needs of the Manufacturing Industry. www.gxs.

GXS in Manufacturing. The Manufacturing Industry Today. Addressing the B2B Integration Needs of the Manufacturing Industry. www.gxs. www.gxs.eu GXS in Manufacturing The Manufacturing Industry Today The global manufacturing industry has experienced immense change over the past decade. Tough economic conditions have led many manufacturing

More information

WAN Traffic Management with PowerLink Pro100

WAN Traffic Management with PowerLink Pro100 Whitepaper WAN Traffic Management with PowerLink Pro100 Overview In today s Internet marketplace, optimizing online presence is crucial for business success. Wan/ISP link failover and traffic management

More information

Siemens in China Profit and Growth Dr. Richard Hausmann, President & CEO Siemens Ltd., China

Siemens in China Profit and Growth Dr. Richard Hausmann, President & CEO Siemens Ltd., China Siemens in China Profit and Growth Dr. Richard Hausmann, President & CEO Siemens Ltd., China Siemens Analyst conference Beijing, March 14, 2005 Safe Harbor Statement This presentation contains forward-looking

More information

Business Confidence Survey

Business Confidence Survey Business Confidence Survey German Business in China 2014 Press Release ABOUT THE SURVEY The German Chamber Business Confidence Survey has been conducted annually since 2011. It is a key gauge measuring

More information

Using Group ERP / Accounting System in China

Using Group ERP / Accounting System in China ADVISORY Using Group ERP / Accounting System in China General Ledger Interface Solution kpmg.com/cn Using Group ERP / Accounting System in China 1 Contents Introduction 2 Options to be Compliant 3 Introduction

More information

Ten Steps to a Successful Business Phone System Implementation. By Clare Kaufman

Ten Steps to a Successful Business Phone System Implementation. By Clare Kaufman Ten Steps to a Successful Business Phone System Implementation By Clare Kaufman Contents Introduction...2 Planning a Business Phone Solution...2 1. Define business requirement...3. 2. Line Up Technical

More information

China s Outsourcing Market A Perspective

China s Outsourcing Market A Perspective China s Outsourcing Market A Perspective July 2011 Since 2006, China s market for the outsourcing of technology services (outsourcing services) has experienced fast growth. Over the past 5 years, both

More information

IP Intercom Best Installation Practices. Abstract... 1. Overview: Designed for Simplicity...2. IP Intercom Hardware Stations...2

IP Intercom Best Installation Practices. Abstract... 1. Overview: Designed for Simplicity...2. IP Intercom Hardware Stations...2 IP Intercom Best Installation Practices Table of Contents Abstract... 1 Overview: Designed for Simplicity...2 IP Intercom Hardware Stations...2 IP Intercom HelpDesk Software...3 System Requirements...5

More information

Waiting for a compelling event?

Waiting for a compelling event? Waiting for a compelling event? Waiting for a compelling event to kick off bringing your telephone system into the 21st century is probably costing you money. Not many senior managers under-estimate the

More information

Guardian365. Managed IT Support Services Suite

Guardian365. Managed IT Support Services Suite Guardian365 Managed IT Support Services Suite What will you get from us? Award Winning Team Deloitte Best Managed Company in 2015. Ranked in the Top 3 globally for Best Managed Service Desk by the Service

More information

Empowering the Enterprise Through Unified Communications & Managed Services Solutions

Empowering the Enterprise Through Unified Communications & Managed Services Solutions Continuant Managed Services Empowering the Enterprise Through Unified Communications & Managed Services Solutions Making the transition from a legacy system to a Unified Communications environment can

More information

Top-Down Network Design

Top-Down Network Design Top-Down Network Design Chapter Five Designing a Network Topology Copyright 2010 Cisco Press & Priscilla Oppenheimer Topology A map of an internetwork that indicates network segments, interconnection points,

More information

Achieving Service Quality and Availability Using Cisco Unified Communications Management Suite

Achieving Service Quality and Availability Using Cisco Unified Communications Management Suite Achieving Service Quality and Availability Using Cisco Unified Communications Management Suite EXECUTIVE SUMMARY CISCOLIVE Europe 2010 Annual Cisco IT and communications conference Event held at Barcelona,

More information

ITAccountants Association. Sammy So

ITAccountants Association. Sammy So ITAccountants Association Sammy So Challenges to the Industry Competitive market High cost of operation Lack of global data standard Lack of effective management tools Some useful technologies 1. CLOUD

More information

Smart Tips. Enabling WAN Load Balancing. Key Features. Network Diagram. Overview. Featured Products. WAN Failover. Enabling WAN Load Balancing Page 1

Smart Tips. Enabling WAN Load Balancing. Key Features. Network Diagram. Overview. Featured Products. WAN Failover. Enabling WAN Load Balancing Page 1 Smart Tips Enabling WAN Load Balancing Overview Many small businesses today use broadband links such as DSL or Cable, favoring them over the traditional link such as T1/E1 or leased lines because of the

More information

Open-Source Software Toolkit for Network Simulation and Modeling

Open-Source Software Toolkit for Network Simulation and Modeling Open-Source Software Toolkit for Network Simulation and Modeling Chengcheng Li School of Information Technology University of Cincinnati Cincinnati, OH 45221 Chengcheng.li@uc.edu Abstract This paper summarizes

More information

IP Telephony Management

IP Telephony Management IP Telephony Management How Cisco IT Manages Global IP Telephony A Cisco on Cisco Case Study: Inside Cisco IT 1 Overview Challenge Design, implement, and maintain a highly available, reliable, and resilient

More information

SMALL BUSINESS OUTSOURCING

SMALL BUSINESS OUTSOURCING SMALL BUSINESS OUTSOURCING PCs on Lease 24X7 Remote Supports Professional Fees Service Level Agreement SMALL BUSINESS OUTSOURCING (SMO) CONNECTING YOUR BUSINESS TO THE TECHNOLOGY RESOURCES YOU NEED Implement

More information

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,

More information

Selecting Dell Makes You Thrive

Selecting Dell Makes You Thrive Windows. Life without Walls TM. Dell recommends Windows 7. Selecting Dell Makes You Thrive Tianjin SW Technology Co., Ltd hand in hand with Dell provides efficient IT solutions for customers Since 1998,

More information

News Flash. China Tax and Business Advisory

News Flash. China Tax and Business Advisory www.pwccn.com News Flash China Tax and Business Advisory November 2012 Issue 26 Our China Tax and Business Service Team Contacts National Cassie Wong Tel: : +86 (10) 6533 2222 cassie.wong@cn.pwc.com Northern

More information

Hong Kong International Airport (HKIA)

Hong Kong International Airport (HKIA) Profile Hong Kong International Airport (HKIA) History The plan to build an airport at Chek Lap Kok Hong Kong International Airport (HKIA) - was announced by Hong Kong Government in 1989 and the Provisional

More information

PRESIDIO MANAGED SERVICES OVERVIEW

PRESIDIO MANAGED SERVICES OVERVIEW OVERVIEW VALUE AND COMMITMENT OUR COMMITMENT In our pursuit of excellence for Managed Services we dedicate our team to support the strategic business and IT drivers from our customers. Enabling you to

More information

Network Setup Guide. 1 Glossary. 2 Operation. 1.1 Static IP. 1.2 Point-to-Point Protocol over Ethernet (PPPoE)

Network Setup Guide. 1 Glossary. 2 Operation. 1.1 Static IP. 1.2 Point-to-Point Protocol over Ethernet (PPPoE) Network Setup Guide 1 Glossary 1.1 Static IP Computers are communicated and recognized by their own unique IP addresses over the Internet. Static IP provided by your ISP (Internet Service Provider) means

More information

The top 3 network management challenges

The top 3 network management challenges White Paper The top 3 network management challenges BALANCING ACTS IN THE ENTERPRISE NETWORK Introduction Organizations rely heavily on their data network, yet the network goes unnoticed most of the time.

More information

Cisco Certified Network Professional - Routing & Switching

Cisco Certified Network Professional - Routing & Switching Cisco Certified Network Professional - Routing & Switching Information Course Price 5,265 No. Vouchers: Course Code 0 Vouchers CCNP-RS No. Courses: 3 1/9 Implementing Cisco IP Routing Information Length:

More information

VVC Technology & Information Resources Catalog of Services

VVC Technology & Information Resources Catalog of Services 1. Information Technology a. Accounts i. Account Management (1) Credential Management (a) Your IT Department manages system credentials on all systems excepting Financial 2000, SnowWhite, Charming and

More information

CompTIA Network+ (Exam N10-005)

CompTIA Network+ (Exam N10-005) CompTIA Network+ (Exam N10-005) Length: Location: Language(s): Audience(s): Level: Vendor: Type: Delivery Method: 5 Days 182, Broadway, Newmarket, Auckland English, Entry Level IT Professionals Intermediate

More information