Pricing Overview. Setup and Subscription Fees. Transaction Costs INCLUDED SERVICES
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1 Pricing Overview February 16, 2015 Setup and Subscription Fees There are no setup fees, settlement fees, subscription fees or other hidden fees. Transaction Costs Adyen charges a processing fee per transaction as follows: Tier (Monthly Transactions) Transaction Fee e 0,100 e 0,095 e 0,090 e 0,085 e 0,080 INCLUDED SERVICES Risk Management Additional Merchant Accounts Conversion Analytics included Reconciliation & Settlement A minimum of transactions is charged per month. 1
2 OPTIONAL SERVICES Tier (Monthly Transactions) Reconciliation Fee * 0,2% 0,2% 0,2% Device Fingerprinting e 0,050 e 0,045 e 0,040 * Reconciliation fee is normally included in Adyen-managed accounts. Separate reconciliation fee only applicable for merchantowned contracts where the additional advantages of reconciliation and order-level reporting are realised. Adyen s proprietary device fingerprinting service is charged separately. Commission Fees Financial Institutions VISA/MASTERCARD Adyen will charge credit card transactions via open cost calculation (interchange+ pricing). This means that the actual cards costs will be charged added with a markup that covers the acquiring bank costs. The applicable acquiring bank markup will be charged as follows: Tier (Monthly Creditcard Turnover) e 0 e e e e e e e e Applicable discount 0% 5% 10% 15% 20% Applicable acquirer markup 0,60% 0,57% 0,54% 0,51% 0,48% The actual costs applicable are dependent on the transaction profile. Please contract us via sales@adyen.com for a detailed overview. Generally in Europe the costs will be below 2.00%. 2
3 PAYMENT METHOD PRICING International Type Pricing Visa Credit Card Interchange++ V-PAY Debit Card Interchange++ MasterCard Credit Card Interchange++ Maestro Debit Card Interchange++ American Express Credit Card 3,95% Diners Club Credit Card 3,5% Discover Credit Card 3,5% JCB Credit Card Contact Adyen Sales Union Pay Credit Card 3,25% ClickandBuy Wallet Direct contract Neteller Wallet Direct contract PayPal Wallet Direct contract PaySafeCard Prepaid Card 10% - 12% depending on industry SEPA Bank Transfer EUR Bank Transfer e 0,20 Skrill (MoneyBookers) Wallet Direct contract SMS and IVR Other Depending on country UATP Credit Card Direct contract Ukash Prepaid Card Depending on industry Western Union Cash 0,50% Europe Europe Type Pricing Loyalty cards Other Direct contract Austria Type Pricing EPS Online Banking Direct contract SOFORT Banking Online Banking Depends on industry 1% - 5% Denmark Type Pricing Dankort Debit Card Direct contract Danske Bank Online Banking e 0,55 Jyske Bank Online Banking 1,8% (min e 0,35) 3
4 Denmark Type Pricing Nordea Online Banking 1,8% (min e 0,35) Open Invoice Open Invoice Direct contract Finland Type Pricing Ålandsbanken Online Banking e 0,55 Aktia Online Banking e 0,55 Danske Bank Online Banking e 0,55 Handelsbanken Online Banking e 0,55 Nordea Online Banking e 0,70 OP-Pohjola Online Banking e 0,55 Open Invoice Open Invoice Direct contract Osuuspankki Online Banking e 0,55 POP Pankki Online Banking e 0,55 Säästöpankki Online Banking e 0,55 S-Pankki Online Banking e 0,55 Tapiola Online Banking e 0,55 France Type Pricing Cartes Bancaires Debit Card Interchange++ Germany Type Pricing ELV Direct Debit e 0,25 Giropay Online Banking 2,5% + e 0,20 Open Invoice Open Invoice Direct contract SOFORT Überweisung Online Banking Depends on industry 1% - 5% Ireland Type Pricing 4
5 Italy Type Pricing CartaSi Credit Card Interchange++ Postepay Debit Card Interchange++ Netherlands Type Pricing Ideal Online Banking e 0,35 Direct debit (incasso) Direct Debit e 0,20 Entertainment Card Prepaid Card Contact Adyen Sales Gift Cards Prepaid Card Direct contract Open Invoice Open Invoice Direct contract Norway Type Pricing Bankaxess Online Banking Direct contract Open Invoice Open Invoice Direct contract Portugal Type Pricing MultiBanco Bank Transfer 2,20% + e 0,25 Payshop Bank Transfer 2,20% + e 0,25 Spain Type Pricing Banc Sabadell Online Banking 1,8% (min e 0,35) Banco Pastor Online Banking 1,8% (min e 0,35) Banco Popular Online Banking 1,8% (min e 0,35) Bank Inter Online Banking 1,8% (min e 0,35) Bankia Online Banking 1,8% (min e 0,35) BBVA Online Banking 1,8% (min e 0,35) ING Online Banking 1,8% (min e 0,35) La Caixa Online Banking 1,8% (min e 0,35) Santander Online Banking 1,8% (min e 0,35) 5
6 Sweden Type Pricing Danske Bank Online Banking e 0,55 Forex Bank Online Banking 1,8% (min e 0,35) Handelsbanken Online Banking 1,8% (min e 0,35) ICA-Banken Online Banking 1,8% (min e 0,35) Länsförsäkringar Online Banking 1,8% (min e 0,35) Nordea Online Banking 1,8% (min e 0,35) Open Invoice Open Invoice Direct contract SEB Online Banking 1,8% (min e 0,35) Skandiabanken Online Banking 1,8% (min e 0,35) Swedbank Online Banking 1,8% (min e 0,35) Switzerland Type Pricing Bank Transfer Bank Transfer Direct contract United Kingdom Type Pricing V PAY Debit Card Interchange++ Belgium Type Pricing BanContact/Mr. Cash Debit Card 2% SOFORT Banking Online Banking Depends on industry 1% - 5% Eastern Europe Bosnia and Herzegovina Type Pricing Raiffeisen Bank Online Banking e 0,20 + 2,5% Bulgaria Type Pricing Raiffeisen Bank Online Banking e 0,20 + 2,5% UniCredit Online Banking e 0,20 + 2,5% 6
7 Croatia Type Pricing Erste Bank Online Banking e 0,20 + 2,5% UniCredit Online Banking e 0,20 + 2,5% Czech Republic Type Pricing Česká Spořitelna Online Banking e 0,20 + 2,5% ČSOB Online Banking e 0,20 + 2,5% GE Money Online Banking e 0,20 + 2,5% Komerční Banka Online Banking e 0,20 + 2,5% Raiffeisen Bank Online Banking e 0,20 + 2,5% UniCredit Online Banking e 0,20 + 2,5% Volksbank Online Banking e 0,20 + 2,5% Estonia Type Pricing Danske Bank Online Banking e 0,20 + 2,5% Nordea Online Banking e 0,20 + 2,5% SEB Bank Online Banking e 0,20 + 2,5% Hungary Type Pricing Erste Bank Online Banking e 0,20 + 2,5% Raiffeisen Bank Online Banking e 0,20 + 2,5% Latvia Type Pricing Nordea Online Banking e 0,20 + 2,5% SEB Bank Online Banking e 0,20 + 2,5% Lithuania Type Pricing SEB Bank Online Banking e 0,20 + 2,5% Poland Type Pricing Bank Transfer Bank Transfer 2,90% Bank Zachodni WBK Online Banking 2,90% 7
8 Poland Type Pricing Crédit Agricole Online Banking 2,90% ING Bank Online Banking 2,90% Inteligo Online Banking 2,90% mbank Online Banking 2,90% Millennium Bank Online Banking 2,90% MultiTransfer Online Banking 2,90% Nordea Online Banking 2,90% Romania Type Pricing UniCredit Online Banking e 0,20 + 2,5% Russia Type Pricing Bank Transfer Bank Transfer 4,50% Cash Terminals Other 4,50% Moneta Wallet 4,50% Online Banking Online Banking 4,50% Qiwi Other 4,5% WebMoney Wallet 4,50% Yandex Wallet 4,50% Slovakia Type Pricing ČSOB Online Banking e 0,20 + 2,5% mbank Online Banking e 0,20 + 2,5% OTP Bank Online Banking e 0,20 + 2,5% Poštová Banka Online Banking e 0,20 + 2,5% Prima Banka Online Banking e 0,20 + 2,5% Slovenská sporiteĺña Online Banking e 0,20 + 2,5% Tatra Bank Online Banking e 0,20 + 2,5% UniCredit Online Banking e 0,20 + 2,5% VÚB BANKA Online Banking e 0,20 + 2,5% Volksbank Online Banking e 0,20 + 2,5% Slovenia Type Pricing UniCredit Online Banking e 0,20 + 2,5% 8
9 Ukraine Type Pricing Qiwi Other 4,5% Latin America Argentina Type Pricing Argencard Credit Card Direct contract Cabal Debit Card Direct contract MercadoPago Wallet Direct contract Pagofacil Cash $ 0,30 + 4,0% ProvinciaPagos Online Banking Direct contract Rapipago Cash Direct contract Brazil Type Pricing Aura Credit Card Direct contract Banco do Brasil Online Banking Direct contract Bank Transfer Bank Transfer Direct contract Banrisul Credit Card Direct contract Boleto Cash Direct contract Bradesco Online Banking Direct contract ELO Credit Card Direct contract Hipercard Credit Card Direct contract Itaú Online Banking Direct contract MercadoPago Wallet Direct contract Chile Type Pricing Bank Transfer Bank Transfer $ 0,30 + 4,0% Presto Debit Card $ 0,30 + 4,0% Ripley Credit Card $ 0,30 + 4,0% Servipag Cash $ 0,30 + 4,0% Colombia Type Pricing ACH Bank Transfer Direct contract Baloto Electronico Cash Direct contract Barras Cash Direct contract PSE Online Banking Direct contract 9
10 Costa Rica Type Pricing Mexico Type Pricing 7-Eleven Cash $ 0,30 + 4,0% Bank Transfer Bank Transfer $ 0,30 + 4,0% Elektra Online Banking $ 0,30 + 4,0% MercadoPago Wallet Direct contract Nicaragua Type Pricing Panama Type Pricing Peru Type Pricing Asia China Type Pricing Alipay Wallet 3,20% Tenpay Wallet Direct contract UPOP Debit Card Direct contract Hong Kong Type Pricing PPS Direct Debit Direct contract India Type Pricing ATM Card Payment Bank Transfer Direct contract ATM cum Debit Card Debit Card Direct contract Done Card Prepaid Card Direct contract Itz Cash Prepaid Card Direct contract noq24x7 Prepaid Card Direct contract Online Banking Online Banking Direct contract oxicash Wallet Direct contract 10
11 India Type Pricing PayMate Other Direct contract State Bank Freedom Other Direct contract Indonesia Type Pricing 123 Cash Direct contract BII Virtual Account Online Banking IDR 5,000 CIMB Clicks Online Banking Direct contract Mandiri Click Online Banking IDR 5,000 XL Tunai Wallet IDR 3,000 Japan Type Pricing Edy Mobile Wallet Direct contract Mobile Suica Wallet Direct contract Pay-easy Online Banking Direct contract Payment at convenience stores Cash Direct contract WebMoney Wallet Direct contract Malaysia Type Pricing CIMB Clicks Online Banking Direct contract MyClear FPX Online Banking Direct contract RHB Now Online Banking Direct contract Philippines Type Pricing BancNet Direct Debit Direct contract Cash Payments (ATM/Bank) Cash Direct contract Cash Payments (Non-bank) Cash Direct contract Globe GCash Wallet Direct contract Internet Banking Online Banking Direct contract Smart Money Wallet Direct contract Singapore Type Pricing enets Online Banking Contact Adyen Sales South Korea Type Pricing BC Global Card Credit Card Direct contract KFTC Direct Debit Direct contract 11
12 South Korea Type Pricing Mobile Other Direct contract OK CashBag Other Direct contract Teen Cash Prepaid Card Direct contract Thailand Type Pricing 123 Cash Direct contract Bank of Ayudhya Direct Debit Direct contract Krung Thai Bank (KTB) Online Banking Direct contract Siam Commercial Bank Direct Debit Direct contract United Overseas Bank (UOB) Online Banking Direct contract Africa South Africa Type Pricing Cell Pay Point Online Banking Direct contract ebucks Wallet Direct contract MiMoney Wallet Direct contract Nedbank Secure Payment Online Banking Direct contract PayD Debit Card Direct contract PayU Wallet Direct contract WiWallet Wallet Direct contract Middle East Middle East Type Pricing cashu Wallet 2,50% - 5,00% depending on industry Israel Type Pricing Isracard Debit Card Direct contract USA and Canada Canada Type Pricing Interac Online Online Banking Direct contract Australia Australia Type Pricing POLi Payments Online Banking Direct contract 12
13 Notes Pricing is always a combination of payment method fees charged by the financial institution, and the Adyen processing fees. Adyen BV reserves the right to change this price list without prior notice. Alterations, printing errors and misprints excepted. All pricing in EUR, unless stated otherwise, and may be subject to VAT. Different pricing may apply for specific countries or industries. Volume discounts may apply. Please contact Adyen sales for more information. Availability of payment methods is always subject to acceptance by financial institutions, even after going live. Local entity, separate contracts and/or other restrictions may apply. For an Interchange+ calculation based on your traffic characteristics, please contact Adyen sales. Cost of a chargeback amounts to e 7,50. Refunds are charged as a regular transaction. For bank-based refunds such as ideal/bank Transfers/ Direct Debits/ELV, additional costs of e 0,20 apply. This refund commission cost does not apply to credit cards and debit cards. Extra services such as dedicated account management and pro-active risk advice are available separately depending on transaction volume. 13
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