Asia/Pacific VoIP: A Change of Heart
|
|
- Shanon Houston
- 8 years ago
- Views:
Transcription
1 Asia/Pacific VoIP: A Change of Heart Market Analysis Abstract: Voice over IP, which has been struggling to get off the ground for a long time, is beginning to take off in Asia/Pacific, especially in the developing and tightly controlled markets. By To Chee Eng Strategic Market Statements VoIP deployment will continue to grow strongly in Asia, especially in developing countries without legacy PSTN infrastructure. International VoIP wholesale rates will continue to be highly competitive, allowing new retail players to compete with incumbents on pricing. The current difference between switched and VoIP calls will gradually diminish, as switched call prices are coming down dramatically to compete with VoIP pricing. Publication Date: November 7, 2002
2 2 Asia/Pacific VoIP: A Change of Heart Introduction Business Trend VoIP, which has been struggling to get off the ground for a long time, is beginning to take off in Asia/Pacific. This is especially true in the developing and tightly controlled markets a pleasant surprise considering that many of them have until recently gone out of their way to bar or restrict the use of VoIP to protect their state-owned carriers. Another surprise is that some of the biggest embracers of the technology today are incumbent operators, players who most fear the commoditization and cannibalization of their lucrative telephony services. Why the change of heart? It all boils down to economics. For a start, many developing countries in Asia are still underserved by telecom infrastructure. This is turning out to be a blessing in disguise. Without a legacy network infrastructure, they can easily leapfrog the outdated public switched telephone network (PSTN) technology into VoIP. The cost saving on equipment is substantial. This will reduce costs of entry into the market and speed up the return on investments, both important considerations in today's difficult business climate. Best of all, it provides a migration path to a fully converged backbone network for future voice, video and data services. International telephony prices are still high in many countries, creating an opportunity for alternative carriers to offer low-cost VoIP. Due to limited competition, many incumbent carriers still have high bilateral settlement rates, which can reduce the price competitiveness of traditional international calls significantly. In contrast, VoIP operators because many are smaller players are more aggressive in seeking out better settlement rates and arbitrage opportunities, giving them an edge in terms of pricing, at least for now. A settlement rate is what carriers pay each other to terminate an international phone call. VoIP also offers new entrants the quickest way to enter a liberalized market. International wholesale VoIP players offer very competitive rates, allowing even small local players to immediately compete with incumbents on pricing. This levels the playing field for new players as they often lack the scale to build out an international voice network and the bargaining power to obtain low settlement rates from terminating carriers in other countries. VoIP also benefits incumbent carriers. An increasing number of operators are turning to VoIP wholesale players as a means to bypass their partners and increase their margins. However, the VoIP market in Asia is still in its early days. Growth is led by a handful of countries, in particular China and Singapore. This is just beginning to spill over to other countries, especially developing countries such as Malaysia, Indonesia, Thailand and India. As for developed markets such as Australia, Hong Kong and South Korea, incumbent carriers are taking their time to migrate to VoIP as it does not offer
3 significant cost savings over PSTN. These carriers have established PSTN networks, and there's no urgent need to replace them. And they are already price competitive because they liberalized their international voice markets early and have driven down their international settlement rates. While an increasing number of countries are lifting restrictions on the use of VoIP, many including China, India, Indonesia and Thailand still limit the number of players to just a few, often favoring the incumbent. Initially, pure-play VoIP operators have the upper hand. But they are being slowly squeezed out of the market when an incumbent starts competing on VoIP or low-priced calls. Incumbents have more traffic, giving them more bargaining power to obtain better termination rates, whichinturnmakesthemmorepricecompetitive.inaddition,incumbent carriers are increasingly striking better deals with each other, leaving third-party wholesale players out in the cold. While VoIP is expected to grow robustly, it may eventually be dominated by incumbent carriers. Nevertheless, our outlook for VoIP in Asia/Pacific is positive. VoIP currently accounts for just 14 percent of total international telephony revenue. This is expected to grow to 40 percent by In Asia, VoIP is typically labeled as VoIP calls, calling cards or budget calls to provide market differentiation vs. higher-priced PSTN calls. But as the price differential narrows between switched and VoIP calls, this service differentiation is likely to diminish in importance. In competitive markets such as Japan, Hong Kong, South Korea and Australia, VoIP calls are already sold as regular PSTN calls. An increasing number of countries will follow this route as their markets mature. (see Retail VoIP Opportunities in Asia/Pacific, TCPS-WW-FR-0140.) Among the Asian countries, China is the most vibrant VoIP market today, a surprise considering that VoIP was illegal less than three years ago and that the government has always been paranoid over control. To be fair, the government recognized the drawbacks on holding back the technology and took concrete steps to remedy the situation. In late 1999, it issued VoIP licenses to four state carriers, including China Telecom, China Unicom, Ji Tong and China Netcom. The technology and low international wholesale rates allowed the alternative carriers to quickly enter China's international telephony market, grabbing market share from China Telecom and forcing the incumbent to push VoIP as well. Ironically, China Telecom was offering PSTN calls as VoIP as it did not at that time want to invest heavily in new infrastructure. Initially, the alternative carriers combined had more VoIP market share than China Telecom. But today, China Telecom owns 54 percent of the VoIP market, which demonstrates how quickly fortunes can turn if an incumbent carrier decides to compete on pricing. Another interesting development is that VoIP competition has set in strongly in domestic longdistance calls, unlike other countries where VoIP competition is often confined to international calls. That's because the VoIP players have built extensive VoIP backbone networks across China. Unicom alone has a backbone network that connects 320 cities, probably the largest in the world. China has increased the number of VoIP operators to seven. In 3
4 4 Asia/Pacific VoIP: A Change of Heart addition, it has recently removed controls on pricing, which is likely to drive down the currently low prices even further. Among the developed countries, Singapore has emerged as the most vibrant VoIP market, led by Singapore Telecom. According to the incumbent carrier, 32 percent of its international voice traffic today is VoIP. Why is Singapore different from other developed markets, which have comparatively less VoIP? Part of the reason is that Singapore liberalized its international market relatively late. As such, price competition is not as severe as in other countries. This has allowed Singapore Telecom to offer differentiated services with a tiered pricing structure, thus delaying the commoditization of its PSTN service. Singapore Telecom offers a choice of three services VoIP, budget call and PSTN. While only one is specifically labeled as VoIP, the other two services at times could run on VoIP as well. As VoIP technology has improved dramatically, it's hard to tell if a VoIP call is inferior. Recognizing that it would be increasingly futile to hold back the arrival of VoIP, Asian countries are beginning to embrace it. India, which used to control the voice market very tightly in the past, now permits its international and long-distance operators to offer VoIP. ISPs can also offer Internet telephony. Indonesia has licensed five VoIP operators, among them are state carriers PT Telkom and PT Indosat, after illegal VoIP operators creamed about 8 percent of the international voice traffic last year. The number of VoIP operators in Malaysia has also ballooned to dozens ever since the government relaxed controls on international telephony. VoIP is also beginning to take off in Thailand where the service is now offered by state carriers Telephone Organization of Thailand (TOT) and the Communications Authority of Thailand (CAT). Gartner Dataquest Perspective VoIP deployment in Asia is still in its early days, but it will grow strongly during the next five years, especially in countries with legacy infrastructure. The growth drivers are cost savings in network equipment, competitive international wholesale rates, and a migration path to a fully converged network. Currently, VoIP calls are often perceived to be cheaper and of inferior quality compared with switched calls. But switched call prices are coming down rapidly because of lower bilateral settlement rates. The quality of VoIP calls has also improved dramatically. As such, the price and service differential is quickly diminishing. Carriers, including incumbents, need to take advantage of VoIP to get a competitive edge in the international telephony market. The need is more compelling for new players. Incumbent carriers with an established infrastructure can take a phased approach, but too long a delay in implementation of VoIP may reduce a carrier s competitive edge.
5 5 Key Issue How will opportunities in the public network service market be affected by competition, technology and evolving user requirements?
6 6 Asia/Pacific VoIP: A Change of Heart This document has been published to the following Marketplace codes: TELC-WW-DP-0252 For More Information... In North America and Latin America: In Europe, the Middle East and Africa: In Asia/Pacific: In Japan: Worldwide via gartner.com: Entire contents 2002 Gartner, Inc. All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice
Midsize Enterprises Lead in Adoption of Payment Outsourcing
Research Brief Midsize Enterprises Lead in Adoption of Payment Outsourcing Abstract: More than one-third of midsize enterprises plan to use payment outsourcing by 2004. New areas of interest include automated
More informationU.S. Wholesale VoIP Models: Domestic vs. International
Market Analysis U.S. Wholesale VoIP Models: Domestic vs. International Abstract: Besides the better-defined international wholesale VoIP model that cuts rates on highcost routes, some U.S. NextGen carriers
More informationIP Centrex and IP Telephony Offer Different Capabilities
Competitive Analysis IP Centrex and IP Telephony Offer Different Capabilities Abstract: As IP Centrex and hosted IP telephony services become more mainstream, organizations must assess which solution is
More informationNorth American Call Centers Market Share and Forecast, 2002 (Executive Summary) Executive Summary
North American Call Centers Market Share and Forecast, 2002 (Executive Summary) Executive Summary Publication Date: July 11, 2002 Authors Drew Kraus Lily Yu This document has been published to the following
More informationSmall and Midsize Business IT Outsourcing Vendor Market Trends, 2003 (Executive Summary) Executive Summary
Small and Midsize Business IT Outsourcing Vendor Market Trends, 2003 (Executive Summary) Executive Summary Publication Date: 15 January 2004 Author Robert H. Brown This document has been published to the
More informationResearch Agenda and Key Issues for Converged Infrastructure, 2006
Research Publication Date: 20 July 2006 ID Number: G00141507 Research Agenda and Key Issues for Converged Infrastructure, 2006 Sylvain Fabre Gartner's research will cover fixed-mobile convergence, the
More informationEnterprise Resource Planning Software Market: Europe, 2002 (Executive Summary) Executive Summary
Enterprise Resource Planning Software : Europe, 2002 (Executive Summary) Executive Summary Publication Date: 20 August 2003 Authors Fabrizio Biscotti Chris Pang Chad Eschinger This document has been published
More informationHow Deal Size Matters in IT Infrastructure Outsourcing (Executive Summary) Executive Summary
How Deal Size Matters in IT Infrastructure Outsourcing (Executive Summary) Executive Summary Publication Date: 2 January 2004 Author Bruce M. Caldwell This document has been published to the following
More informationHome Cable Providers Combine Voice, Video, Data
Research Brief Home Cable Providers Combine Voice, Video, Data Abstract: Cable service providers are looking to the three-way combination of video, voice, and data to increase revenue. Will this new format
More information2002-2003 Web Services Development, North America (Executive Summary) Executive Summary
2002-2003 Web Services Development, North America (Executive Summary) Executive Summary Publication Date: 3 July 2003 Authors Nicole S. Latimer Colleen Graham Joanne M. Correia Norma Schroder This document
More informationOutlook for the CRM Software Market: Trends and Forecast (Executive Summary) Executive Summary
Outlook for the CRM Software Market: Trends and Forecast (Executive Summary) Executive Summary Publication Date: October 30, 2002 Authors Thomas Topolinski Chad Eschinger Pranav Kumar This document has
More informationHow To Make A Call Center More Independent From The Physical Infrastructure
Market Analysis Software Suites Will Dominate Europe's Call Center Market Abstract: By 2006, sales of IP-based call centers in Europe will exceed those of TDM systems, but adoption of independent server-based
More informationIT Services Opportunities in IP Telephony (Executive Summary) Executive Summary
IT Services Opportunities in IP Telephony (Executive Summary) Executive Summary Publication Date: 12 January 2004 Author Eric Goodness This document has been published to the following Marketplace codes:
More informationExecutive Summary. Traffic Trends
Executive Summary Few industries have experienced more wrenching changes than the international longdistance telecommunications market. Over the past 20 years, service providers have weathered market liberalization,
More informationManagers Begin to Apply Business Activity Monitoring
Research Brief Managers Begin to Apply Business Activity Monitoring Abstract: Managers are not fully using real-time capabilities for decision making; they implement BAM with basic analytic methods instead
More informationMagic Quadrant for Corporate Telephony in EMEA, 2003
Markets, S. Blood, C. Lock Research Note 2 September 2003 Magic Quadrant for Corporate Telephony in EMEA, 2003 Cisco and Alcatel continue to offer the market's most comprehensive corporate propositions.
More informationIP Centrex: Into the U.S. Mainstream
Market Analysis IP Centrex: Into the U.S. Mainstream Abstract: IP Centrex has entered the mainstream U.S. market vernacular, and will grow by more than five times in the next two years as new services
More informationBusiness Intelligence Software Market: Europe, 2002 (Executive Summary) Executive Summary
Business Intelligence Software : Europe, 2002 (Executive Summary) Executive Summary Publication Date: 9 January 2004 Authors Fabrizio Biscotti Colleen Graham This document has been published to the following
More informationBusiness Value Drives VoIP and IP-Telephony Layering
Decision Framework, B. Elliot Research Note 16 July 2003 Business Value Drives VoIP and IP-Telephony Layering Enterprises must view IP telephony and voice over IP projects as functional layers composed
More informationGLOBAL BANDWIDTH RESEARCH SERVICE EXECUTIVE SUMMARY. Executive Summary
Executive Summary The international bandwidth market is undergoing a transformation. The traditional dynamic by which carriers link broadband users to global networks is still a core part of the market,
More informationTrends in the Fixed and Mobile Industry
Trends in the Fixed and Mobile Industry 2 Contents Analysys profile Global Overview Key issues in the mobile industry Key issues in the fixed industry 3 Analysys provides expert advice on telecoms markets
More informationCreating a Regulatory Framework for New Technologies
Creating a Regulatory Framework for New Technologies Pricing and Interconnection Challenges Calvin S. Monson Vice President Hong Kong December 2, 2006 Consortium The following consortium worked on the
More informationNew Sales and Marketing Models Required to Sell Business Process Services
Research Brief New Sales and Marketing Models Required to Sell Business Process Services Abstract: Numerous internal and external catalysts of change are forcing service providers to continuously reassess
More informationGARTNER REPORT: SIP TRUNKING
GARTNER REPORT: SIP TRUNKING SIP Trunking Slashes U.S. Telecom Expenses by Up to 50%. SUMMARY Network architects and procurement managers can leverage SIP trunking services to slash enterprise telecom
More informationPrediction 2003: CRM Software Market Faces Tough Times
Dataquest Predicts Prediction 2003: CRM Software Market Faces Tough Times Abstract: The customer relationship management software market falls from its pinnacle, and downward license revenue challenges
More informationMarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample
MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm
More informationTELEGEOGRAPHY REPORT EXECUTIVE SUMMARY. Executive Summary
Executive Summary Over the past two decades, the international long-distance industry has experienced wrenching changes. Service providers have weathered market liberalization, the enormous telecom market
More informationGLOBAL INTERNET GEOGRAPHY
GLOBAL INTERNET GEOGRAPHY The content on the following pages is a section from TeleGeography s Global Internet Geography Report. The work is based on sources believed to be reliable, but the publisher
More informationVoIP Services in Asia
Brochure More information from http://www.researchandmarkets.com/reports/310908/ VoIP Services in Asia Description: Since its entrance into the diverse Asia telecommunication market in the late 1990s,
More informationTELEGEOGRAPHY REPORT EXECUTIVE SUMMARY. Executive Summary
Executive Summary Few industries have experienced more wrenching changes than the international longdistance business. Over the past two decades, service providers have weathered market liberalization,
More informationBusiness Services Market Share 2015
Business Services Market Share 2015 Executive Summary CMR Market Research March 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available
More informationPacnet MPLS-Based IP VPN Keeping pace with your growth
Products and Services PRIVATE NETWORKS Pacnet MPLS-Based IP VPN Keeping pace with your growth SCALABLE, FLEXIBLE, EXPANDING WITH YOUR BUSINESS Pacnet s IP VPN offers a unique proposition. With our own
More informationBusiness Applications and Infrastructure Entwined
Markets, S. Hayward, B. Burton, J. Comport, Y. Genovese, T. Bittman Research Note 9 July 2003 Business and Infrastructure Entwined Oracle's bid for PeopleSoft encompasses more than applications. It illustrates
More informationTHE CHANGING LINUX LANDSCAPE. The cloud, community distributions and devops are dramatically impacting the market
THE CHANGING LINUX LANDSCAPE The cloud, community distributions and devops are dramatically impacting the market Trends such as cloud computing and devops whereby application development and deployment
More informationVerizon Business International Partner Services. Wholesale & Carrier Guide
Verizon Business International Partner Services Wholesale & Carrier Guide Verizon Business International Partner Services Partnership that builds your business Verizon Business is a leading provider of
More informationHosting and Colocation Regional Strategies for Growth. April 2015
Hosting and Colocation Regional Strategies for Growth April 2015 Key Findings Location is becoming increasingly important for colocation and hosting providers alike, with a growing need by those providing
More informationQ&A: How Can ERP Recurring Costs Be Contained?
Research Publication Date: 18 December 2008 ID Number: G00163030 Q&A: How Can ERP Recurring Costs Be Contained? Peter Wesche Driven by increased pressure for cost containment, attendees at the 2008 Financial
More informationUsers and Vendors Speak Out: Intrusion Detection and Prevention
Market Analysis Users and Vendors Speak Out: Intrusion Detection and Prevention Abstract: With network security concerns multiplying, intrusion protection systems are a hot commodity. But don't count out
More informationNotebook Market Predictions, 2003
Notebook Market Predictions, 2003 Dataquest Predicts Abstract: Microprocessor churn, a disappointing Tablet PC introduction, increasing wireless hot spots and wireless interfaces plus higher memory and
More informationMagic Quadrant for Data Center Outsourcing, 4Q03
Markets, R. Matlus, W. Maurer, L. Scardino, B. Caldwell Research Note 12 November 2003 Magic Quadrant for Data Center Outsourcing, 4Q03 Gartner's positioning of the 14 external service providers in the
More informationWholesale carrier value Cost vs quality
Wholesale carrier value Cost vs quality Craig Skinner, Senior Consultant, Telecoms February 2013 1 Global communications trends Global economy increasingly dependent on communications Focus of growth has
More informationHow To Manage An Ip Telephony Service For A Business
Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,
More information2016 Trends in Cloud and IT Services Markets
PREVIEW 2016 Trends in Cloud and IT Services Markets DEC 2015 William Fellows, Research Vice President Owen Rogers, Research Director Agatha Poon, Research Manager Katy Ring, Research Director Cloud transformation
More informationFACT SHEET INTERNATIONAL DATA SERVICES GLOBAL IP VPN
PUT OUR BACKBONE IN YOUR GLOBAL NETWORKS Telstra Wholesale s Global IP VPN solution allows our customers to offer their end users global networks for voice, video and data. With access to most major Asian
More informationPacnet Global EIPL Point-to-Multipoint Service
Products and Services PRIVATE NETWORKS Pacnet Global EIPL Point-to-Multipoint Service NO-COMPROMISE POWER COST EFFICIENCY The biggest challenge of multi-site enterprises is how to get all its branches
More information1/16/07 Jon Arnold OK WITH CORRECTIONS NO FURTHER PROOF NEEDED CORRECTIONS REQUIRED SHOW NEW PROOF
APPROVAL Date: Description: Analysts In Media Level 9, 55 Broad Street, New York, NY, 10004 T +212 488 1777 F +212 785 2593 IMPORTANT Job#: PLEASE check this proof carefully for errors and omissions. Your
More informationThe ITO and BPO Offering Continuum
Markets, K. Harris Research Note 9 May 2003 Outsourcers in India Set Their Sights on Insurance BPO Vendors in India are targeting the insurance business process outsourcing market. Evaluation of vendor
More informationManagement Alert: Microsoft Will Be a Strong Force in the CRM Market
IGG-02052003-01 E. Thompson, J. Outlaw Article 5 February 2003 Management Alert: Microsoft Will Be a Strong Force in the CRM Market Microsoft is poised to have a major impact on the customer relationship
More informationVoIP Statistics Market Analysis
VoIP Statistics Market Analysis Q1 2013 June 2013 Point Topic Ltd 73 Farringdon Road London EC1M 3JQ, UK Tel. +44 (0) 20 3301 3303 Email toby.french@point-topic.com 2 Contents 1 Introduction 3 2 Global
More informationCase Study: Global MPLSbased. Network
Welcome Wednesday, May 18 2005 Case Study: Global MPLSbased Outsourced Network Presented by: Markos Moya, Vice President Commercial Enterprises Hyatt International Corporation Operates, manages or franchises
More informationKey Findings. Recommendations. Overview. What You Need to Know. 1 of 5 10/11/2010 9:44 AM
1 of 5 10/11/2010 9:44 AM 27 April 2010 Mark Fabbi Gartner RAS Core Research Note G00200313 With the completion of the 3Com acquisition, HP will become a formidable competitor across the entire enterprise
More informationGartner Updates Its Definition of IT Infrastructure Utility
Research Publication Date: 23 April 2004 ID Number: M-22-2393 Gartner Updates Its Definition of IT Infrastructure Utility Claudio Da Rold Our new definition of IT infrastructure utility clears away some
More informationCompany Profile. Business Proposal
Company Profile & Business Proposal Dear Partners We, Airstar Telecom Holding limited, are established in Hong Kong as a registered MVNO(Mobile Virtual Network Operator ) and Internet Telephony Service
More informationInternet Protocol (IP) Telephony Clearinghouses
Internet Protocol (IP) Telephony Clearinghouses Definition Clearinghouses provide Internet service providers (ISPs), Internet telephony service providers (ITSPs), and telecommunications companies with
More informationPacnet Premium Dedicated Internet Access Dedicated Internet Access for Web-Centric Enterprises
Products and Services INTERNET ACCESS Pacnet Premium Dedicated Internet Access Dedicated Internet Access for Web-Centric Enterprises MEETING THE CRITICAL DEMANDS OF TODAY S MULTI-SITE ENTERPRISES Enterprises
More informationMagic Quadrant for Storage Services, 2Q05 25 May 2005 Adam W. Couture Robert E. Passmore
Magic Quadrant for Storage Services, 2Q05 25 May 2005 Adam W. Couture Robert E. Passmore Source: Gartner Note Number: G00127958 Leading storage service providers in North America are executing on clear
More informationCorporate Jet & Helicopter Finance Asia 2013
Corporate Jet & Helicopter Finance Asia 2013 State of the market: Where are we now and which way is the market going? 25 th June 2013 Agenda 1. The Global UHNW Population 2. UHNWIs in Asia 3. The Chinese
More informationInternational Wholesale: Increasingly regional, on the brink of change
International Wholesale: Increasingly regional, on the brink of change The wholesale connectivity business, once dominated by giants such as voice carriers like Verizon, Tata or Deutsche Telekom and global
More informationThe CIO s Conundrum. When, Where and Why to Choose an Outsourced Data Center Solution
The CIO s Conundrum When, Where and Why to Choose an Outsourced Data Center Solution Vinay Nagpal, Director of Data Center Services Product Management www.tatacommunications.com 2 Tata Communications The
More informationDrivers and barriers for inter-network connectivity
www.ovum.com Drivers and barriers for inter-network connectivity Catherine Haslam, Senior Analyst Telecoms Wholesale, Ovum Communications landscape Faster Increased demand for capacity Improved access
More informationThe Outlook for IT. 2014 to 2017. Michael Smith VP Distinguished Analyst January 31, 2014
The Outlook for IT Michael Smith VP Distinguished Analyst January 31, 2014 2014 to 2017 Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed
More informationIP Contact Centers Approach Maturity
Decision Framework, S. Blood, T. Wright Research Note 11 December 2002 IP Contact Centers Approach Maturity Enterprises should evaluate IP-based contact-center applications and next-generation architecture
More informationVoIP Statistics Market Analysis
VoIP Statistics Market Analysis Q2 2012 October 2012 Point Topic Ltd 73 Farringdon Road London EC1M 3JQ, UK Tel. +44 (0) 20 3301 3305 Email laura.kell@point-topic.com 2 Contents 1 Introduction 3 2 Global
More informationPseudo-Wires: The Full-Service Alternative to TDM Access WHITE PAPER
Pseudo-Wires: The Full-Service Alternative to TDM Access WHITE PAPER Important Notice This document is delivered subject to the following conditions and restrictions: This document contains proprietary
More informationVoIP: more of the same, or a new regulatory paradigm? Will VoIP change the regulatory landscape?
VoIP: more of the same, or a new regulatory paradigm? Will VoIP change the regulatory landscape? About ECTA European Competitive Telecommunication Association represents some 150 operators across Europe
More informationSeattle EXECUTIVE OVERVIEW MULTI-TENANT DATACENTER MARKET
Seattle MULTI-TENANT DATACENTER MARKET This report provides an overview of the competitive dynamics in the Seattle market, a 451 Research Market Map of the competitors in the area, market share of the
More informationBusiness Intelligence: The European Perspective
Markets, F. Buytendijk Research Note 5 November 2002 Business Intelligence: The European Perspective When choosing business intelligence products, European users are not that different from North American
More informationGlobal Student Mobility 2025 Forecasts of the Global Demand for Pathways to Higher Education in the Schools, VET and ELICOS sectors
Global Student Mobility 2025 Forecasts of the Global Demand for Pathways to Higher Education in the Schools, VET and ELICOS sectors Andrew Hewett IDP Education Australia Agenda and Key Issues Pathways
More information08 May 2003 INTRODUCTION
Comments by Cable and Wireless Submitted in Response to the Public Consultation on request by Singapore Telecommunications Limited for Exemption from Dominant Licensee Obligations with Respect to the International
More informationThe Center Cannot Hold:
The Center Cannot Hold: Singapore to overtake Switzerland as leading Offshore Hub by 2020 April, 2013 Offshore Centers: 2012 Private Banking Handbook The global private banking industry has AuM of $19.3
More informationConvergence: The Foundation for Unified Communications
Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing
More informationWeb and Application Hosting 2015
MARKET FORECAST Web and Application Hosting 2015 SEP 2015 Liam Eagle, Senior Analyst, Service Providers Web and application hosting, a mature IT market, is facing changes to the variety of services on
More informationSprint s Partner Interexchange Network (PIN) A New Approach to Scalable Voice Peering
Sprint s Partner Interexchange Network (PIN) A New Approach to Scalable Voice Peering Sprint Wholesale White Paper October, 2009 Executive Overview has caused Sprint to develop a a larger community of
More informationGlobal Equity Trading Volumes Surge 36% in 1 st half 2015 driven by Mainland China
Global Equity Trading Volumes Surge 36% in 1 st half 215 driven by Mainland China Global Equity Trading Volumes Ex Mainland China Up 5% Mainland China Share Trading Vols Rise 166% in H1 215 vs H2 214 The
More informationOverview of Asian Insurance Markets
Overview of Asian Insurance Markets Simon Walpole Session Number: TPS2 Joint IACA, IAAHS and PBSS Colloquium in Hong Kong www.actuaries.org/hongkong2012/ Market Ranking in Asia Notes: 1. Colored boxes
More informationTelco Multi-Play and Content Strategies
THOUGHT LEADERSHIP Telco Multi-Play and Content Strategies APR 2016 Declan Lonergan, VP, Research As telecom operators extend their convergence strategies and launch multi-play landline/mobile/tv services,
More informationMarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample
MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm
More information2013 North American Audio Conferencing Services Growth Leadership Award
2013 2013 North American Audio Conferencing Services Growth Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Growth Leadership Award Audio Conferencing Services North America, 2013 Frost &
More informationTHIS DOCUMENT IS IMPORTANT AND REQUIRES YOUR IMMEDIATE ATTENTION. IF IN DOUBT, PLEASE SEEK PROFESSIONAL ADVICE.
Fidelity Funds Société d Investissement à Capital Variable 2a, Rue Albert Borschette B.P. 2174 L-1021 Luxembourg R.C.S. B34036 Tél: +352 250 404 (1) Fax: +352 26 38 39 38 THIS DOCUMENT IS IMPORTANT AND
More informationThis is a licensed product of Ken Research and should not be copied
1 TABLE OF CONTENTS 1. Asia-Pacific Insurance Industry 1.1. Industry Introduction 1.2. Asia-Pacific Insurance Market Size by Direct Written Premium, 2005-2012P 1.3. Asia-Pacific Insurance Market Segmentation
More informationHybrid Wide-Area Network Application-centric, agile and end-to-end
Hybrid Wide-Area Network Application-centric, agile and end-to-end How do you close the gap between the demands on your network and your capabilities? Wide-area networks, by their nature, connect geographically
More informationU.S. Dedicated Internet Access Services Market Update 2010. N88E-63 February 2011
U.S. Dedicated Internet Access Services Market Update 2010 February 2011 Table of Contents Executive Summary 7-9 Research Scope and Definitions 10 Market Overview and Trends Analysis 11-24 Total Market
More informationOrganizations Must Employ Effective Data Security Strategies
Research Publication Date: 30 August 2005 ID Number: G00123639 Organizations Must Employ Effective Data Security Strategies Rich Mogull Organizations can best protect data through a hierarchical data security
More informationInsurance Overview. Dan Bardin Prudential Corporation Asia November 2004
Insurance Overview Dan Bardin Prudential Corporation Asia November 2004 Introduction Since our last meeting 4 Years Of continued growth for Prudential Corporation Asia Of strengthening our position in
More informationConsumer. Prepaid solutions that set the industry standard. Platform. Applications. Service.
Consumer Prepaid solutions that set the industry standard Platform. Applications. Service. In this brochure... Prepaid Cards Prepaid Residential Broadband Telephony Consumer Platform Customers Case Study
More informationAsia-Pacific Datacenter Services Market 2010 New Contenders Emerging on the Horizon
Asia-Pacific Datacenter Services Market 2010 New Contenders Emerging on the Horizon June 2012 Contents Section Slide Numbers Executive Summary 4 Market Overview 10 Australian Datacenter Services Market
More informationCOM-18-7559 J. Holincheck
J. Holincheck Research Note 3 December 2002 Commentary Leveraging HCM Technologies to Control Labor Costs Large human capital management application suite purchases will be few and far between in 2003.
More informationSIP Trunking: The New Normal in the Cloud Era
SIP Trunking: The New Normal in the Cloud Era Executive Summary As IP and VoIP technologies continue to mature and the thirst for cloud services escalates, the SIP Trunking market is growing rapidly, driven
More informationNTT Com Global Cloud Services
NTT Com Global Cloud Services NTT Communications Corporation November 1, 2013 Copyright NTT Communications Corporation. All right reserved. 1. Group Structure Agenda 2. Vision 3. Offering Strategy (Global
More informationStatus and Perspective of IP Telephony in Korea
Status and Perspective of IP Telephony in Korea 2007. 3. 19~20 Choon Kyu Kim (cgkim@kt.co.kr) BcN,, KT Telephony over IP, Algeria, 19-20 March 2007. 1 Contents Background VoIP market Worldwide/Japan PSTN/VoIP
More informationCapturing Major Growth in Commercial Services
Capturing Major Growth in Commercial Services An Untapped Market Opportunity for Cable MSOs Author Rob Rowello August 2011 Cisco Internet Business Solutions Group (IBSG) Cisco IBSG 2011 Cisco and/or its
More informationHow To Understand The Market For Voice Over Internet Protocol In India
Enterprise VoIP Future Potential of the Indian Market for Managed VoIP Solutions Moving to an IP Platform of Services can be Seen as Another Wave in Convergent Communications 9846-63 September 2014 Contents
More informationMANAGED INFRASTRUCTURE MARKET OVERVIEW 2013
EXECUTIVE OVERVIEW MANAGED INFRASTRUCTURE MARKET OVERVIEW 2013 Global Perspectives KEY FINDINGS Managed hosting as a subset of managed infrastructure remains the overwhelming bulk of the market opportunity
More informationInvest in an analysis of current metrics and those missing, and develop a plan for continuous management and improvement.
Research Publication Date: 29 April 2008 ID Number: G00154802 Key Metrics for IT Service and Support David M. Coyle, Kris Brittain To evaluate IT service and support performance, senior management must
More informationDATACENTER INFRASTRUCTURE MANAGEMENT SOFTWARE. Monitoring, Managing and Optimizing the Datacenter
Analyzing the Business of Enterprise IT Innovation DATACENTER INFRASTRUCTURE MANAGEMENT SOFTWARE Monitoring, Managing and Optimizing the Datacenter As datacenters become bigger, denser and more complex,
More informationNovaTel The Next Generation Carrier
NovaTel The Next Generation Carrier The network is the core of your business and our network is built to withstand the most demanding requirements. Designed for tomorrow s needs, NovaTel s network is engineered
More informationData Platforms and Analytics Market Map 2016
MARKET MAP Data Platforms and Analytics Market Map 2016 APRIL 2016 Matt Aslett, Research Director, Data Management & Analytics Krishna Roy, Senior Analyst, Data Platforms & Analytics James Curtis, Senior
More informationNo. 1 - The Simple Guide to SIP Trunking. City Lifeline Technology Briefing
No. 1 - The Simple Guide to SIP Trunking City Lifeline Technology Briefing We ll be adding these to our website every couple of months or so, to provide you with useful and informative information on a
More informationDigital Marketing Budgets Increase, Reflecting Focus on Customer Experience
G00255396 Digital Marketing Budgets Increase, Reflecting Focus on Customer Experience Published: 9 January 2014 Analyst(s): Laura McLellan Gartner's Digital Marketing Spending Survey shows that digital
More informationRegulation of New Technologies: IP Telephony and Next Generation Networks
Regulation of New Technologies: IP Telephony and Next Generation Networks By Lawrence S M KWAN Seminar on Next Generation Networks and Telecommunication Regulations WuXi, China 25 26 August 2004 1 Outline
More information