ACI Card and Merchant ManagementTM solutions overview

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1 PRODUCT LINE BROCHURE ACI Card and Merchant ManagementTM solutions overview Comprehensive credit, debit, smart card and prepaid card management End-to-end merchant account management and settlement Management of complex settlement environments with a flexible system designed to support changing business models ACI Card and Merchant Management TM solutions have been successfully used by the payments industry for decades. ACI Worldwide has developed and integrated complex card and merchant solutions for numerous high profile organizations from around the world. These solutions have been delivered in a timely manner, with a proven project methodology and risk-averse approach. 1

2 Solutions summary With a modern, message-based system, AC I Card and Merchant Management solutions deliver competitive advantage, speed to market, customer focus and support for multiple payment product types. The products have been developed in line with modern issuing and acquiring standards (such as EMV) and can facilitate the use of new technologies such as multiapplication chip cards. Multiple delivery channels required for payment product servicing, such as the internet, mobile devices, etc., can be exploited to their full advantage through the ACI Card and Merchant Management solutions. management schemes. To guarantee interoperability and independence of the software suite, Bell ID actively strives to comply with all common standards used in the world of smart cards, applications and cryptographic keys. ACI has a proven track record in delivering systems that are compliant with Visa, MasterCard, American Express and JCB requirements, responding rapidly to card scheme initiatives such as EMV, and maintaining regional compliance as regulations evolve. ACI Issuer, ACI Acquirer and ACI Interchange have been installed at more than 70 customers worldwide among these are six major European banks and processing institutions, a major North American processor and two of the top five Chinese banks. ACI Payments Manager provides clearing, settlement and reconciliation services for over 15 customers in different regions of North America, Europe and the Middle East. Each of these products has been developed to support multi-institution environments, multicurrency requirements and all language requirements. Issuer Token Manager AUTHORIZE REQUESTS/RESPONSES Visa, MasterCard, AMEX JCB clearing and settlement Interchange Powered by Bell ID ACI Payment Engine Acquirer ACQUIRED TRANSACTIONS Payments Manager ACI has a strategy of building the features and functions required by these leading institutions into the core ACI Issuer and ACI Acquirer products on an ongoing basis. This approach allows ACI to share best-of-breed functionality with all issuing and acquiring customers across all markets. Visa, MasterCard, AMEX JCB authorization networks ATM and Point-of-Service Smart card management capabilities are a main feature of the ACI Card and Merchant Management solutions, while ACI s token management solutions are powered by Bell ID. These solutions constitute an open software platform covering a complete spectrum of turnkey products and services for single and multi-application ACI Card and Merchant Management TM solutions deliver competitive advantage, speed to market, customer focus and support for multiple payment product types. 2

3 Features at a glance ACI Issuer Multi-institution and multi-currency processing ACI Issuer ACI Issuer is a modern card and account management system. It has been developed to support national, international and global financial institutions. The system has full multi-currency, multi-product, multiinstitution and multi-language capabilities. It manages card portfolios in different countries and for different issuers on a single platform. Finally, ACI Issuer has been built to fully comply with EMV standards. Customer service focus is essential to the success of the payments industry. At the heart of ACI Issuer is a powerful relational database, giving a consolidated, near-real-time view of the customer and the customer s transactions. Issuers can view their complete relationship with individual customers, and Visa, MasterCard, American Express, JCB clearing and settlement customer data is readily available for customer profiling and segmentation operations. ACI Issuer supports three main types of products: Credit cards, including charge, revolving, business, purchasing and family cards Debit cards, with a standard interface for delivering monetary transactions to core banking (or host) systems Prepaid cards, including support for personalized and anonymous cards, multi-channel card activation, load and reload parameters, and dormancy tracking tools Installment and fixed-term loans Rules-based product definition Multiple credit limits and periodic spending limits Range of interest calculation methods Promotional programs with special pricing options Transaction-level pricing and billing Variable billing periods Loyalty programs ACI Token Manager Powered by Bell ID ACI Token Manager TM provides for central lifecycle management of smart cards and other tokens as well as the management of the applications activated within the scheme. Furthermore, Token Manager provides management from cardholder registration through personalization and production processes until revocation or withdrawal of the card. In short, Token Manager manages all processes related to the entire lifecycle of cards and applications. Token Manager hardware/software requirements include Oracle database server. Token Manager is available for several hardware and OS platforms (Windows, Sun TM Solaris TM, HP-UX, AIX, Linux ). Key Manager Key Manager facilitates the implementation of security concepts based on the generation, storage, recovery, import and distribution of cryptographic keys. The keys are used for encryption and decryption of data, and for verification and authorization of trusted parties using digital certificates. In short, Key Manager manages all processes related to cryptographic keys. 3

4 Features at a glance ACI Acquirer Multi-institution and multi-currency processing ACI Acquirer ACI Acquirer is a comprehensive multi-currency merchant management system. Merchant accounts and their histories are stored and managed in ACI Acquirer giving acquiring banks complete control of the merchant accounting and settlement processes. The multi-currency capabilities of ACI Acquirer make it ideally suited to managing cross-border acquiring operations. Multi-level merchant hierarchies are supported, and a different currency can be used at each point in the hierarchy. Merchant service charges and transaction fees are calculated and managed through ACI Acquirer, which also facilitates the collection of fees and charges from the merchants. Transactions that are submitted to ACI Acquirer are automatically settled with the merchant based on extensive merchant reserve and settlement parameters. Numerous merchant statement options are also available. ACI Acquirer provides comprehensive merchant service inquiry and maintenance facilities. Fraud monitoring against pre-defined limits is a standard feature. Interchange-plus pricing Customized merchant contract creation and management Linked or chained merchant structures Central and cross-border acquiring Transaction-based and services fees Settlement options for frequency and transaction types Settlement advice and merchant statement generation Tiered rebate facilities Raquel Rosa Junior Accountant, São Paulo, Brazil 4

5 Features at a glance ACI Interchange Main transaction source for ACI Issuer and ACI Acquirer ACI Interchange ACI Interchange is the central monetary transaction manager, processing all incoming customer transactions and maintaining a central transactions database. ACI Interchange also manages the clearing and settlement communication with the major international payment schemes, ensuring compliance with Visa, MasterCard, American Express, JCB and Discover. The module can easily be adapted to manage clearing and settlement with additional networks such as domestic payment schemes. Based on ISO specifications, ACI Interchange contains separate processes for passing clearing and settlement data to and from each of the international networks. Transaction routing is achieved using a combined BIN table, which is built using automated routines to incorporate the Visa ARDEF and MasterCard MPE files. ACI Interchange offers ongoing compliance with EMV standards, with support for the data requirements of EMV clearing and settlement transactions, and storage of EMV data on the transactions database. Clearing engine for all major global payment schemes Visa, MasterCard, American Express, and JCB mandate compliance EMV compliance Settlement period total calculations Basic general ledger output facilities Online reject-processing tools Online fraud review screens Facilities for retrievals, chargebacks, re-presentments and fee collections The receipt and entry of dispute and other special interchange transactions are also managed in the solution, with a range of screens supporting the capture and inquiry of the special interchange transactions of each card scheme. The flexibility and the power of the ACI product gives us a clear competitive advantage in acquiring new business. Mohammed Naguib, NBE 5

6 Features at a glance ACI Payments Manager Automates transaction reconciliation and fee processing functions ACI Payments Manager ACI Payments Manager is a modular software solution that enables financial institutions and processors to automate the clearing, settlement and reconciliation of electronic payment transactions. The solution accesses a central database that can be updated in near-real time with transactions from online payment engines. Modular functions are accessed in an integrated user environment. Payments Manager is designed to streamline and automate daily settlement processes, reconciliation routines, funds movement and exception management functions. All services are built around a relational database that enhances information management and customer service. The settlement module automates many of the crucial functions associated with validating and settling funds between account holders and electronic funds transfer (EFT) networks. The solution provides automatic Offers a central transaction warehouse and customer database Provides fully integrated modules for flexible solution configuration Offers comprehensive transaction search and detailed analysis functions Offers single- and dual-message transaction clearing and settlement Provides an integrated common security and audit logging function reconciliation functions and configurable clearing account definition, fee processing, funds movement and posting file settings. The settlement module supports a full-featured exception processing module for chargeback and adjustments settlement, as well as a comprehensive set of reports. 6

7 Product architecture ACI Card and Merchant Management solutions are based on core principles of openness, flexibility and efficiency. A common core of technology is used within the products that eases integration, set-up and management. At the heart of each of the products is a strong, flexible, modern, message-based design. This highly modular approach means that the system can be upgraded, modified and supported in discrete areas without impacting other parts of the solutions. Service-oriented architecture (SOA) Fundamental to the design of ACI Issuer, ACI Acquirer and ACI Interchange is an architecture that supports open access by end users and other application systems. One of the key strengths of the these products is its service-oriented architecture (SOA), which supports a standard web services interface to the ACI Issuer and ACI Acquirer server functionality. Through the internal open messaging (OM) component, a native XML-based solution is also available under a range of protocols, again giving access to the full range of online server functions of ACI Issuer and ACI Acquirer. This message-based architecture makes a common server interface available independent of the means of access to the system whether via corporate office screens, branch workstations, the internet or interactive voice response services. Server layered applications The server applications have been designed on the principle of strict layering, with separate layers for messaging/communications, business logic, and logical and physical data access. This layering facilitates the integration with third-party systems and with internal and/or external applications. Examples of these applications include authorization and switching systems, customer databases, behavioral scoring systems, core banking systems and general ledger systems. This integration is supported through standard real-time and batch interfaces available in the base product. Supported platforms Portable across platforms and database management systems, the server applications can be implemented under z/os and DB2/CICS for the host server, or Sun Solaris and Oracle/UniKix, with Windows as the standard client platform. IBM pseries environments are supported with Payments Manager. Reference architectures for ACI Issuer, ACI Acquirer and ACI Interchange Mainframe IBM z/os (plus the C/C++ element, optional if OM is not used) CICS/TS 3.1 or above for z/os DB2 for z/os Enterprise COBOL for z/os UNIX Sun Solaris 10 Clerity UniKix TPE and BPE Oracle 10g Micro Focus Application Server/Server Express IRI CoSORT Sun Studio 12 (C compiler) Reference architecture for Payments Manager Mainframe IBM z/os DB2 for z/os Multiple Application Servers supported COBOL compiler UNIX IBM pseries 5L Oracle Pro*COBOL Oracle 10g Multiple Application Servers supported MicroFocus COBOL compiler 7

8 8 ACI Worldwide Offices in principal cities throughout the world Americas Asia Pacific Europe, Middle East, Africa +44 (0) Copyright ACI Worldwide 2012 ACI, ACI Payment Systems, the ACI logo and all ACI product names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties trademarks referenced are the property of their respective owners. ABR About ACI Worldwide ACI Worldwide powers electronic payments and banking for nearly 1,700 financial institutions, retailers and processors around the world. Through our integrated suite of software products and hosted services, we deliver a broad range of solutions for electronic payments; transaction banking; mobile, branch and voice banking; fraud detection and trade finance. To learn more about ACI and understand why we are trusted globally, please visit You can also find us on or on