Case Study Verafirm Certification KPIT Technologies Limited
|
|
- Norah Hood
- 8 years ago
- Views:
Transcription
1 Case Study Verafirm Certification KPIT Technologies Limited
2 Contents Sr. No. I Background II Business Challenges III IV Road to Verafirm Certification Approach: Test of Design & Effectiveness V VI Results & Benefits Conclusion
3 I. Background on KPIT II. Business Challenges KPIT Technologies, one of the fastest growing global IT consulting and product engineering partner, is focused on co-innovating domain intensive technology solutions for corporations specializing in automotive & transportation, manufacturing and energy & utilities. A leader in technology solutions and services, KPIT currently partners with 200+ global corporations including Original Equipment Manufacturers (OEMs), semiconductor companies and Tier 1 companies. Considerable investment in Software Assets and lack of visibility on Return on investment prompted KPIT to streamline their Software Asset (SAM) processes so as to manage their software assets effectively. KPIT realized that frequent audits from Software publishers and non-compliance due to license over-deployment could lead to heavy monetary penalties. Lack of accountability & responsibility in regards to software inventory purchase and usage increases support costs. Needed to maximize utilization of software in-stock and also have all necessary licenses reconciled Desired to be 100% compliant in any third party software license review Risks Controlled Software being the core component of KPIT s business processes, KPIT decided to strategically manage their software assets. This not only supports, but also enhances daily business activities. An effective SAM plan helped KPIT control the following risks: Compliance - Non-compliant environment leads to mismanagement and chaos Financial - Heavy monetary penalties could be levied in case of over-deployment or license infringement Legal - Third party software reviews have huge legal implications Reputational - Noncompliance and penalty paid negatively affects the goodwill of a target firm III. Road to Verafirm Certification
4 IV. Approach: Test of Design & Effectiveness KPIT was tested across various SAM policies and procedures to verify if it was in line with Verafirm standards. The key parameters assessed are as follows: The SAM life cycle process included the Acquisition, Deployment, Maintenance and Retirement of the software and this process was orderly formulated. An estimated 10,800 man hours were spent at KPIT in setting up their SAM policies and processes. An onsite review at KPIT was carried out where the parameters across defined KPI s (Key Performance Indicators) were measured. The approach included a mix of the following key steps offered by KPMG: Key Steps
5 V. Results and Benefits Operational Better control of software assets across the organization Enhanced visibility in software asset Annual Maintenance Contract (AMC) renewals considering usage and future requirements Post implementation of SAM, software license compliance at KPIT improved from no visibiity to 100% visibility ensuring 100% compliance Financial Deployment of open source software in avoiding considerable investment as it is readily available for use without any licensing fee. Exemption from software audit by publishers for defined period(between 2-3 years depending on publisher policy) Avoidance of penalties paid to Software Publishers due to noncompliance Business Performance Improved effectiveness in new procurements, AMC renewals, customer contracts 100% license compliance demonstrated in all 3rd party software licensing audits Huge improvement in Software Asset utilization and overall ROI Improved Employee Satisfaction Information provided by SAM helped managers and employees justify purchasing the software they need to do their jobs more easily Improved productivity and increased overall job satisfaction due to avoidance of time wastage in SAM as was before with the help of Self service Reduce Support Costs Standardizing desktop images dramatically reduced support costs Restricted local admin rights and download privileges to users helped in centralized software deployment and tracking Self service portal for request, approvals and autodeployment of Packaged applications helped in faster application deployment from the centralized source improving SLAs
6 Percentage Reduction in IT Support Time and Cost: % 99.5 % 40% Year Software Request to Installation Time Year IT Cost for Software Deployment Time taken from software request to final installation improved from 80% in 2012 to 99.5% in 2013 In 2013, the total IT cost for software deployment reduced by 40 % after a Self Service Portal was deployed for software life cycle tracking Idle Asset Valuation: Idle asset value is the percentage of total software assets (software/systems) present in the premises but not deployed during their useful life. KPIT amortizes its capitalized software over the defined useful life of four years. Software metering and redeployment helped in improving software utilization at KPIT by 20%. Post the implementation of strategic software asset management plan, KPIT reported a steady decline in idle asset percentage from 3.5% in 2010 to nullity in Return on Investment: Though impact on return on investment was not directly measurable, a relation between amount invested and the potential financial risk saved in monetary terms was noted. KPIT got largely benefited by effective utilization of Software Assets improving end user productivity. 100% control on software assets helped in avoiding potential licensing gap, penalties paid due to non-compliance, rising costs due to mismanaged software etc. Open Source software deployment also helped in avoiding substantial investment in new software assets. Ongoing processes for Software metering and redeployment of Software assets helped in avoiding investment of approximately 5 crores in last 2 years.
7 VI. Conclusion KPIT s Overall Conformance with Verafirm Standards: A total of ninety seven control mechanisms were tested and measured across the defined parameters for Verafirm at KPIT. A score of 90% was achieved through the process audit. Sufficient documentation was present for all the processes as prescribed by Verafirm. Some areas of improvement included increasing the periodic review of control mechanisms which was noted as a recent introduction into the overall process. Reviews will take place at regular intervals once data gets built over time. Across the 4 KPI s that spread over the relevant process control areas, KPIT was found to have a robust process mechanism under the Organisational, Core SAM es, Operations & Financial management retirement and SAM Lifecycle es. Mentioned below are the processes that were implemented by the Verafirm activity at KPIT: Organizational scope and overall responsibility Software Asset Inventory Policies, processes & procedures for SAM Planning &implementation processes for SAM Software Asset Identification Software License Compliance Service Level for SAM Change Incident Problem Financial for SAM Acquisition Software Deployment Relationship & Contract Retirement As the key parameters of the program met the overall standards set out by BSA The Software Alliance, KPIT was accredited with BSA The Software Alliance Verafirm Certification.
8 BSA Worldwide Headquarters BSA Europe, Middle East & Africa BSA Asia-Pacific BSA India 20 F Street, NW 2 Queen Anne s Gate Buildings 300 Beach Road Eros Corporate Tower Level 15 Suit 800 Dartmouth Street #25-08 The Concourse Nehru Place Washington, DC London SW1H 9BP Singapore New Delhi USA United Kingdom INDIA T: E: poojag@bsa.org W: Bangkok, Thailand Beijing, China Brussels, Belgium Hanoi, Vietnam Jakarta, Indonesia Kuala Lumpur, Malaysia London, England Munchen, Germany Sao Paulo, Brazil Taipei, Taiwan Tokyo, Japan
Why Join BSA? A Vital Resource for Software Companies. The many reasons why software companies join BSA OUR VALUE PROPOSITION
Why Join BSA? The many reasons why software companies join BSA OUR VALUE PROPOSITION A membership in BSA The Software Alliance provides you a seat at the table with the world s leading software companies.
More informationBSA global Survey of pc user AttitudeS, 2010 2011 1. BSA global Survey of PC USER ATTITUDES
BSA global Survey of pc user AttitudeS, 2010 2011 1 BSA global Survey of PC USER ATTITUDES 2010 2011 2 BSA global survey of pc user attitudes, 2010 2011 Inside a $59 Billion Heist: The Contradictory Opinions
More informationopinion piece Eight Simple Steps to Effective Software Asset Management
opinion piece Eight Simple Steps to Effective Software Asset Management Contents Step 1: Collate your licence agreements 01 Step 2: Determine your actual licence position 01 Step 3: Understand your existing
More informationContact Centre Integration Assessment
Contact Centre Integration Assessment How well are your business objectives aligned with the right contact centre technologies? Knowing how the technology in your contact centre supports service delivery
More informationIndian E-Retail Congress 2013
The Retail Track The Omni Channel Retail Supply Chain Indian E-Retail Congress 2013 Subhendu Roy Principal Consumer Industries and Retail Practice 15 February, 2013 Disclaimer This document is exclusively
More information1.Business Advisor Series
1.Business Advisor Series Software Asset Management Ensure license compliance, reduce risk, and increase IT saving Foreword There are software licenses for every type of individual and organization from
More informationNOMURA SINGAPORE LIMITED
NOMURA SINGAPORE LIMITED Key Events in Nomura's History 1925 Nomura Holdings, Inc. (formerly known as The Nomura Securities Co., Ltd.) founded in Osaka by Tokushichi Nomura II 1927 Nomura opens an office
More informationHow To Manage An Ip Telephony Service For A Business
Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,
More informationDimension Data s Uptime Maintenance Service
Dimension Data s Uptime Maintenance Service The pace of business today simply doesn t allow for downtime. When systems go off-line, productivity drops, time and money go to waste and opportunities are
More informationTHE GLOBAL LEADER FOR LIMS and ELN SOLUTIONS
THE GLOBAL LEADER FOR LIMS and ELN SOLUTIONS THE LABWARE PROMISE LabWare promises that when you partner with us you will never need to consider another LIMS and ELN. LabWare s success depends on your success.
More informationThe Business Enablers Macau
The Business Enablers Macau Member of The Bank of East Asia Group 1 About Tricor 2 Macau Services 4 Tricor Offices Tricor Group (Tricor), a member of The Bank of East Asia Group, is a global provider of
More informationDimension Data s Uptime Support Service
Dimension Data s Uptime Support Service As more technology enters the world, and is introduced into organisations, the typical IT environment increases in complexity. Businesses require higher levels of
More informationThe Importance of Software Management: How Rationalizing Assets Creates Real Business Benefits
The Importance of Software Management: How Rationalizing Assets Creates Real Business Benefits IT As a Strategic Business Driver As the world has become more connected and employee and customer demands
More informationMobile Application Management. www.wipro.com. Anand Kale Mobility Solutions Head- Banking & Financial Services, Wipro Mobility Solutions
Mobile Application Management www.wipro.com Anand Kale Mobility Solutions Head- Banking & Financial Services, Wipro Mobility Solutions Table of contents 03... Mobile Application Management (MAM): Reduce
More informationAmbit Asset/ Ambit BancWare Focus ALM
Ambit Asset/ Liability Management Ambit BancWare Focus ALM Better information and analysis means better decisions. Managing the risk on the balance sheet today requires diligence and flexible, scalable
More informationRACK AND CONTAINER TRACKING SOLUTION
RACK AND CONTAINER TRACKING SOLUTION Rack and Container Tracking Solution Overview Zebra Technologies is the market leader in providing solutions for tracking and managing assets, people and events through
More informationGovernance, Risk and Compliance Assessment
Governance, Risk and Compliance Assessment Information security is a pervasive business requirement and one that no organisation can afford to get wrong. If it s not handled properly, your business could
More informationSybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment
Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment OVERVIEW Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment Rising medical
More information# # # (Page 2 of 2) NOTE: Three charts follow.
Reports: SoftBank Telecom Leads Large Corporations in Japan in WAN Service Customer Satisfaction; Chubu Telecommunications Ranks Highest among Medium and Small Corporations TOKYO: 23 December 2008 SoftBank
More informationRegional Strategies 82/90
Regional Strategies 82/90 Global Operations NTT Com Group has subsidiaries and offices in 85 cities in 30 countries/regions except Japan, which connect networks to more than 150 countries around the world.
More informationIP Trading Solutions
In many mature financial organisations, middle-and back-office functions already collaborate via high-quality, well-integrated voice and video traffic. Their trading floors, on the other hand, still operate
More informationInformation Security ISO Standards. Feb 11, 2015. Glen Bruce Director, Enterprise Risk Security & Privacy
Information Security ISO Standards Feb 11, 2015 Glen Bruce Director, Enterprise Risk Security & Privacy Agenda 1. Introduction Information security risks and requirements 2. Information Security Management
More informationANNEX TABLES Table 1. Revenue by ICT Type Revenue * Share to Total Revenues Growth Rate ICT Type 2004 2005 2004 2005 (in percent)
ANNEX TABLES Table 1. Revenue by Revenue * Share to Revenues 2004 2005 2004 2005 Contact Centers 32,904.1 54,295.1 44.4 49.4 65.0 Medical Transcription 236.7 466.2 0.3 0.4 97.0 Animation 694.2 939.1 0.9
More informationCargo Sales & Service Presentation
Cargo Sales & Service Presentation Who is Air Logistics Group? Established in 1994 One of the world s leading cargo sales and service companies 55 offices spanning 32 countries and over 200 employees worldwide
More informationCapabilities Overview
SERVICES AND SOLUTIONS Capabilities Overview Asset Management and Optimization Engineering and Technical Services Education and Training Aftermarket Parts and Services Experience In Motion SERVICES AND
More information360 o View of. Global Immigration
360 o View of Global Immigration In a fast moving global economy, remaining compliant with immigration laws, being informed and in control is more challenging than ever before. We are a globally linked
More informationAMBIT ISLAMIC BANKING. Ambit Risk Management & Compliance
AMBIT ISLAMIC BANKING Ambit Risk Management & Compliance AMBIT RISK MANAGEMENT & COMPLIANCE FOR ISLAMIC BANKING With Islamic banking growing at rapid rates, a new and highly competitive playing field has
More informationManagement Policies of Nippon Express. March 2007
Management Policies of Nippon Express March 2007 1. Our Group's Business Framework 1. Our Group's Business Framework Nippon Express Group Overseas Japan Asia-Oceania Europe Americas Domestic transport
More informationopinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive
opinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive Contents Introduction 01 Having the cake and eating it 01 Holistic = end to end 01 The devil is in the detail
More informationIncrease Life-Cycle Value Decrease Life-Cycle Costs
M A C H I N E R Y M A N A G E M E N T S O L U T I O N S Increase Life-Cycle Value Decrease Life-Cycle Costs Solar Turbine s 40 years of turbomachinery experience now comes in a system. InSight System is
More informationTERADYNE DEFENSE & AEROSPACE FIELD SUPPORT SERVICES GLOBAL SERVICES FOR MAXIMUM OPERATIONAL EFFICIENCY
TERADYNE DEFENSE & AEROSPACE FIELD SUPPORT SERVICES GLOBAL SERVICES FOR MAXIMUM OPERATIONAL EFFICIENCY HIGHER SUPPORT AVAILABILITY AT OPTIMAL COST Teradyne is continuously finding new ways to increase
More informationGetting a head start in Software Asset Management
Getting a head start in Software Asset Management Managing software for improved cost control, better security and reduced risk A guide from Centennial Software September 2007 Abstract Software Asset Management
More informationGlobalisation Strategies for Business Schools
Globalisation Strategies for Business Schools George S. Yip Dean Rotterdam School of Management Erasmus University The World is Not That 2 Or this 3 The World by Population 4 The World by GDP 5 What Does
More informationThe Southeast Asia Data Centre Market A look at new players and key drivers as well as the opportunities and challenges in Asia
The Southeast Asia Data Centre Market A look at new players and key drivers as well as the opportunities and challenges in Asia Ronald van Kleunen CEO Globeron (ronald@globeron.com) Philip Low CEO BroadGroup
More informationT&E. Where Business Travelers Spend Money
T&E Where Business Travelers Spend Money Contents Introduction 3 Key Findings 4 Top Expensive Cities for Business Travel 5 International 5 U.S. 5 Top 10 Spend Categories 6 International 6 U.S. 7 Most Visited
More informationWHITE PAPER SIX ESSENTIAL CONSIDERATIONS WHEN CHOOSING A FIELD SERVICE SOFTWARE SOLUTION
WHITE PAPER SIX ESSENTIAL CONSIDERATIONS WHEN CHOOSING A FIELD SERVICE SOFTWARE SOLUTION CONTENT DESIGNED AND DEVELOPED SPECIFICALLY FOR FIELD SERVICE... 3 FULLY INTEGRATED FIELD SERVICE FUNCTIONALITY...
More informationE2 COLLABORATIVE INVENTORY MANAGEMENT
Module Brief E2 COLLABORATIVE INVENTORY MANAGEMENT In today s globally distributed manufacturing environments, vendor managed inventory (VMI) is a proven approach to creating highly responsive, demand-driven
More informationThe Power to Take Control of Software Assets
The Software Asset Management Specialists 781-569-0410 www.aid.com The Power to Take Control of Software Assets The Benefits of SAM: Building the case for Conducting a SAM Assessment and Implementing a
More informationMERCER WEBCAST CHARTING YOUR COURSE FOR GLOBAL EXPANSION MANAGING EXPATRIATE MEDICAL PLANS
MERCER WEBCAST CHARTING YOUR COURSE FOR GLOBAL EXPANSION MANAGING EXPATRIATE MEDICAL PLANS APRIL 10, 2014 Joe Barber, New York Mark Harris, London Today s Speakers MERCER Joe Barber New York Mark Harris
More informationConnect the Leading Global Financial Centres by Ultra Low Latency Network
Connect the Leading Global Financial Centres by Ultra Low Latency Network China Telecom Global Ltd. 21 March 2013 Every millisecond counts Time is money & every millisecond counts! Network latency demands
More informationCrisis and issues management
Crisis and issues management Your reputation is everything. It is who you are, how you are perceived and your licence to operate. You ve worked hard to build and protect the reputation of your organisation,
More informationE2 COLLABORATIVE SUPPLY PLANNING
Module Brief E2 COLLABORATIVE SUPPLY PLANNING In today s complex global supply networks, the only way to accurately synchronize demand with supply is to implement a collaborative supply planning process
More informationThe Amdocs Enterprise Customer Management Solution
The Amdocs Enterprise Customer Management Solution THE MOVE TO ENTERPRISE Most service providers today face profitability challenges and eroding revenue in their consumer business. That s why many operators
More informationWe d Like That on Our Laptops, Notebooks, Tablets and Smartphones, Please
latest thinking We d Like That on Our Laptops, Notebooks, Tablets and Smartphones, Please Enabling enterprise mobility with Microsoft System Center and cloud Enterprise mobility is no longer the domain
More information"Service Lifecycle Management strategies for CIOs"
"Service Lifecycle strategies for CIOs" Ralf Hart, Sales Manager CEE Europe FrontRange Solutions 10th December 2008 Agenda FrontRange Solutions The challenges the IT community faces What is the solution?
More informationSTATE OF THE DATA CENTER SURVEY GERMANY RESULTS
STATE OF THE DATA CENTER SURVEY GERMANY RESULTS SEPTEMBER 2012 CONTENTS 3 METHODOLOGY 4 INTRODUCTION 5 DATA CENTER COMPLEXITY IS PERVASIVE 6 EFFECTS OF DATA CENTER COMPLEXITY ARE DIVERSE AND COSTLY 8 IT
More informationCase Study BOEING 787: GLOBAL SUPPLY CHAIN MANAGEMENT TAKES FLIGHT. Leveraging Global Partners to Maximize Customer Value
Case Study Company Profile World s leading aerospace company and the largest manufacturer of commercial jetliners and military aircraft combined Goal Leverage global partners to reduce cost, speed time-to-market
More informationAvanade Point of View. Getting it right with a project and portfolio management solution
Avanade Point of View Getting it right with a project and portfolio management solution Better control, higher value Orchestrating a portfolio of projects, and the resources for execution, challenges leaders
More informationSOFTWARE LICENCE MANAGEMENT
SOFTWARE LICENCE MANAGEMENT MANAGING SOFTWARE COMPLIANCE AND COSTS DOESNʼT HAVE TO BE DIFFICULT Software Lifecycle Services from Computacenter Managing software compliance and costs doesnʼt have to be
More informationTOP QUESTIONS ABOUT MICROSOFT AUDITS
20 TOP QUESTIONS ABOUT MICROSOFT AUDITS 1745 Broadway, 17th Floor, New York, NY 10019, USA Tel. 646 475 2103 The word audit scares many people, but if your company licenses software, you will be audited
More informationLawson Business Intelligence. Solutions for Healthcare
Solutions for Healthcare Help is On the Way Lawson Business Intelligence You know the feeling. It s a case of TMI Too Much Information on a company-wide scale. Too often, you re forced to wade through
More informationTheatres/Channels All theatres. Indirect channel. Author/Owner prmadmin@avaya.com
Getting Started - Partner PRM Administrators Day 1 December 2011 Avaya Proprietary. Use pursuant to Company instructions Printed copies are not controlled. Refer to the latest version at http:/www.salesforce.com
More informationI can finally afford UC without making a huge upfront investment. COO, market leader in the health care industry
1 I can finally afford UC without making a huge upfront investment. COO, market leader in the health care industry 2 Contents 01 Investing in an anytime, anywhere, connected workforce 02 On-premise, hybrid,
More informationINTERNET OF THINGS Delight. Optimize. Revolutionize.
WWW.WIPRO.COM INTERNET OF THINGS Delight. Optimize. Revolutionize. DO BUSINESS BETTER HOW IS YOUR BUSINESS ALIGNED TO CAPITALIZE ON THE FASCINATING OPPORTUNITIES OF THE FUTURE? ARE YOU LOOKING AT DOING
More informationHP Software Licensing and Management Solutions (SLMS) Helping organizations maximize their software investment.
HP Software Licensing and Management Solutions (SLMS) Helping organizations maximize their software investment. Three smart reasons to choose HP SLMS as your organization s software provider 1 Acquire
More informationSoftware-as-a-service Delivery: The Build vs. Buy Decision
white paper Software-as-a-service Delivery: The Build vs. Buy Decision Introduction In order to deliver software on-demand, companies must either build and manage an infrastructure capable of supporting
More informationWELCOME! Introduction. Celebrating. &PrimeRevenue. PrimeRevenue Hong Kong. 2012 PrimeRevenue, Inc.
WELCOME! Introduction Celebrating Ethe Factor Network establishment of &PrimeRevenue PrimeRevenue Hong Kong 2012 PrimeRevenue, Inc. Global Reach Today, we transact business in 50 countries Our platform
More informationTelephony Telephony a platform to connect, communicate and collaborate with confidence
Telephony a platform to connect, communicate and collaborate with confidence Your business needs reliable, flexible and secure communication tools to interact with your employees, customers and business
More informationopinion piece Cloud Computing The journey begins
opinion piece Cloud Computing The journey begins Many CIOs view cloud computing as their salvation in the current economic downturn, as it promises to deliver IT services to subscribers at a lower cost.
More informationKPIT Cummins partners with Tata Communications to enhance customer experience, productivity and optimises costs
KPIT Cummins partners with to enhance customer experience, productivity and optimises costs Case study KPIT Cummins partners with to enhance customer experience, productivity and optimises costs KPIT Cummins
More informationNonprofit Saves 20 Percent in Data Center Costs with Cloud Solution
Nonprofit Saves 20 Percent in Data Center Costs with Cloud Solution Avanade and Accenture expertise reduces migration costs Business Situation The Aidmatrix Foundation has developed a global reputation
More informationFour steps to improving cloud security and compliance
white paper Four steps to improving cloud security and compliance Despite the widespread proliferation of cloud computing, IT decision makers still express major concerns about security, compliance, and
More informationSoftware Piracy shows the needs of Software Asset Management. Peter Beruk Sr. Director, Compliance Marketing
Software Piracy shows the needs of Software Asset Management Peter Beruk Sr. Director, Compliance Marketing BSA Members Piracy Is Still A Challenge Global 38% piracy rate $48 billion lost revenue U.S.
More informationOnline Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions
The State of Social Media Online Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions comscore s Innovative Approach Revolutionizes Measurement 2 Million Person Panel 360 View of
More informationAVANTGARD RECEIVABLES GETPAID Enterprise Edition
AVANTGARD RECEIVABLES GETPAID Enterprise Edition Comprehensive Order-to-Cash Management AvantGard Receivables GETPAID drives automation, workflow and collaboration across the order-to-cash cycle, with
More informationCisco Conference Connection
Data Sheet Cisco Conference Connection Cisco IP Communications a comprehensive system of powerful, enterprise-class solutions including IP telephony, unified communications, IP video/audio conferencing,
More informationFedEx is the preferred and primary courier company for BP small package, parcel and express envelope (up to 150 lbs.) requirements worldwide.
FedEx is the preferred and primary courier company for BP small package, parcel and express envelope (up to 150 lbs.) requirements worldwide. Corporate Account To set up a corporate account or to update
More informationReducing Cycle Times and Work in Process Management Costs: Aerospace and Defense Industry
Reducing Cycle Times and Work in Process Management Costs: Aerospace and Defense Industry CYCLE TIMES AND COST CHALLENGES In Aerospace and Defense environments, the longer work stays in process, the longer
More informationList of the embassy of Myanmar in the world - Burmese embassy
List of the embassy of Myanmar in the world - Burmese embassy Australia 22 ARKANA STREET, YARRALUMLA, ACT 2600, CANBERRA, AUSTRALIA Tel : (61-2) 6273 3811 & (61-2)6273 3751 fax : (61-2) 62734357 Email
More informationFACT SHEET INTERNATIONAL SERVICES GLOBAL INTERNET ACCESS (GIA)
UNCOMPROMISING GLOBAL INTERNET CONNECTIVITY Telstra Wholesale s Global Internet Access (TW GIA) service provides high-performance, superior quality internet access in the Asia Pacific region and direct
More informationTop 10 reasons to move to the cloud
Checklist: Top 10 reasons to move to the cloud WHITE PAPER Checklist: Top 10 reasons to move to the cloud There are many reasons to move to the cloud, including rapid deployment, reduced support, improved
More informationHow To Get A License From A Business To A Computer (For A Business)
Six Steps to Completing a Software Audit and Ensuring Compliance While Saving Money A Guide to Assessing Vulnerabilities and Ensuring Ongoing Software License Compliance 200 West Mercer Street Suite E300
More informationHow Mid-market Companies Can Optimize their Technology Investments through Managed IT Solutions
How Mid-market Companies Can Optimize their Technology Investments through Managed IT Solutions An Executive Brief Sponsored by DSS www.frost.com Stratecast Frost & Sullivan HOW MID-MARKET COMPANIES CAN
More informationbest practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business
best practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business With a global economy that remains under pressure, organisations around the world are looking for reliable
More informationWHITE PAPER. Automated IT Asset Management Maximize Organizational Value Using Numara Track-It! p: 813.227.4900 f: 813.227.4501 www.numarasoftware.
WHITE PAPER By Tony Thomas Senior Network Engineer and Product Manager Numara TM Software Inc. ADAPTING TO THE CONSTANTLY CHANGING IT ENVIRONMENT The challenge in controlling the corporate IT infrastructure
More informationIBM. Cloud Computing: A Transformational Force
Cloud Computing: A Transformational Force Dr. Willy Chiu Vice President, Cloud Labs, SWG June 14 th, 2010 Cloud Leadership Forum Santa Clara, CA Challenges Faced by IT Today Doing more with less Reduce
More informationIBM Global Services. IBM Maintenance Services managed maintenance solution for Cisco products
IBM Maintenance Services managed maintenance solution for Cisco products agenda The challenges of business connection The IBM/Cisco strategic alliance Introducing IBM Maintenance Services managed maintenance
More informationWho We Are. Denis Thiery Chairman and Chief Executive Officer
Who We Are Denis Thiery Chairman and Chief Executive Officer Founded in 1924, Neopost has grown to become a global leader in mailing solutions and a major player in digital communications and shipping
More informationTrade Credit Insurance. Global Trade
Trade Credit Insurance Global Trade Credit Solutions Contents ACE Trade Credit insurance: vital protection against non-payment 03 Who would benefit from ACE Trade Credit insurance? 04 Features of your
More informationWelcome to UL Protecting People, Products and Places
Welcome to UL Protecting People, Products and Places A symbol 22 billion ul marks appear on 69,795 manufacturers produced ul certified * 23,612 certified for energy star* of trust Facts & Figures 2014
More informationSALES & MARKETING TRAINING COURSES. www.aztech.ae 17-OCT-15
SALES & MARKETING TRAINING COURSES www.aztech.ae 17-OCT-15 AZTech Training & Consultancy is a leading international provider of training courses, seminars, and learning solutions. We deliver a wide range
More informationCustomers have noticed that we are very responsive, meet our service level agreements, and are more cost conscious. MIKE ROBINSON
AMDOCS CUSTOMER success story AMDOCS HELPS VIRGIN MEDIA IMPROVE WORKFLOW AND INCREASE EFFICIENCY BY MORE THAN 10% Customers have noticed that we are very responsive, meet our service level agreements,
More informationCNE Progress Chart (CNE Certification Requirements and Test Numbers) (updated 18 October 2000)
Novell Education CNE Progress Chart (CNE Certification Requirements and Test Numbers) (updated 18 October 2000) Prerequisite for all certifications In order to receive a Novell certification the candidate
More informationopinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment
opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment New approaches and skills are required to effectively manage the increased volume and complexity of relationships
More informationJMA Consultants Inc. Corporate Introduction
JMA Consultants Inc. Corporate Introduction Self Introduction Publications Cost half promoting manual (Collective writing), JMAM,1995. Introduction to MOT Management (Collective writing ), PHP, 2004 The
More information2012 CASE STUDY ON QR CODE (2D) BASED ASSET INFORMATION MANAGEMENT SOLUTION (R- AIMS)
2012 CASE STUDY ON QR CODE (2D) BASED ASSET INFORMATION MANAGEMENT SOLUTION (R- AIMS) Uma Ganesh AB Logics Private Ltd 11/15/2012 1 Executive Summary: Asset management is one of the many ways to increase
More informationCompliance Herausforderung und Chance, auch in Asien-Pazifik
Compliance Herausforderung und Chance, auch in Asien-Pazifik Frank Schmidt Vice President & Compliance Officer Asia-Pacific Siemens AG Tischgespräch Deutsche Hongkong Gesellschaft e.v. Frankfurt, 13. Oktober
More informationAmdocs Multichannel Selling Solution
Amdocs Multichannel Selling Solution Are Your Sales Channels Geared to Maximize Your Revenue? Most consumers use multiple sales channels when buying a new phone, device or package. While more and more
More informationCustomer Impact Report: Paperless Billing and Payment Programs
Customer Impact Report: Paperless Billing and Payment Programs L. DENNIS SMITH, DIRECTOR CARL LEPPER, INDUSTRY ANALYST A Special Report by J.D. Power July 2013 A Global Marketing Information Company jdpower.com
More informationWhat are metrics? Why use metrics?
What are metrics? A business metric is any type of measurement used to gauge some quantifiable component of a company's performance, such as return on investment (ROI), employee and customer churn rates,
More informationA Corporate Profile. www.thakralone.com
A Corporate Profile www.thakralone.com WHO WE ARE Incorporated in 1997, Thakral One (formerly known as Raffles Solutions) aims to bridge the gap between business and information technology in emerging
More informationQuantum View SM Manage Administration Guide
Quantum View SM Manage Administration Guide January 2005 Table of Contents Table of Contents Overview.......................................... 3 Introduction.................................... 3 System
More informationEASTSPRING INVESTMENTS ASIA INVESTOR BEHAVIOUR STUDY 2015 INDONESIA. October 2015. eastspring.co.id
EASTSPRING INVESTMENTS ASIA INVESTOR BEHAVIOUR STUDY 2015 INDONESIA October 2015 eastspring.co.id 2 Asia Investor Behaviour Study 2015 - Indonesia Asia Investor Behaviour Study 2015 - Indonesia CONTENTS
More informationThe World s Most Competitive Cities. A Global Investor s Perspective on True City Competitiveness
The World s Most Competitive Cities A Global Investor s Perspective on True City Competitiveness A report by Site Selection magazine in cooperation with IBM Global Business Services The World s Most Competitive
More informationGETPAID Xpress Edition (XE)
AvantGard Receivables GETPAID Xpress Edition (XE) Automating Credit, Collections & Dispute Resolution In today s fast paced environment, companies of all sizes are under ever-growing pressure to increase
More informationIBM S ON-DEMAND MODEL DRIVES FASTER, LEANER, MORE EFFICIENT SUPPLY CHAIN
IBM S ON-DEMAND MODEL DRIVES FASTER, LEANER, MORE EFFICIENT SUPPLY CHAIN Case Study: IBM Challenge Build a supply chain that can sense and respond to changes in customer demand and available supply and
More information3D Workspace: a new dimension to your desktop
3D Workspace: a new dimension to your desktop The desktop management landscape has changed As the world of work changes, so do the mechanics of IT management and delivery. Technology advances like virtualised
More informationINSITE. Dimension Data s monitoring offering
Dimension Data s offering What s on your mind? Is your infrastructure management strategy optimal? Are you achieving optimum ROI on your infrastructure management investment? Are you employing the latest
More informationAmdocs Data Integrity Management Suite. Rediscover your network
Amdocs Data Integrity Management Suite Rediscover your network Amdocs Data Integrity Management Suite 2 Data integrity management is now a must-have To increase revenues and cut costs, service providers
More information