Trade Credit Insurance. Global Trade

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1 Trade Credit Insurance Global Trade Credit Solutions

2 Contents ACE Trade Credit insurance: vital protection against non-payment 03 Who would benefit from ACE Trade Credit insurance? 04 Features of your policy 06 Online policy administration with ACE Working with ACE 10 2

3 ACE Trade Credit insurance: vital protection against non-payment If your company sells goods or provides services on credit terms, ACE Trade Credit can help you protect your business against the risk of non-payment from your customers. By providing a unique solution to meet the requirements of your business, we bring you certainty and peace of mind. Having sound Trade Credit insurance in place does more than just protect against non-payment. It also enables your business to source financing at preferential rates, reduces the amount of money you need to set aside for bad debt, enhances corporate governance and facilitates growth. 3

4 benefits of ACE Trade Credit insurance Who would benefit from ACE Trade Credit insurance? ACE offers opportunities for medium to large sized corporate and global businesses to look at alternative ways of insuring their customer risk. ACE typically partners with companies that are experienced in credit management and who want a product to complement their credit management disciplines. The ACE approach is to support your business with the continuity of product that many insurers cannot deliver. A team dedicated to bringing you the right cover Understanding your situation and requirements is of course important, so we will assign you a dedicated underwriter, empowered to make decisions on every aspect of your policy, who will communicate directly with you. Part of the underwriter s role is to provide intelligence on your key customers, often visiting many of them to understand and assess the risk in order to underwrite them accurately. monitors the business environment to identify where companies and countries are becoming a credit risk. a company with the global reach to serve your needs ACE has dedicated trade credit centers of expertise in New York, Los Angeles, Washington, London, Hamburg, São Paulo and Singapore to support your global programs. The CCRM team draws on their excellent information to offer up-to-the-minute knowledge for your benefit. Complementing ACE s underwriting expertise and trade credit intelligence is a panel of leading reinsurers. Together, this suite of expertise and resources means we are exceptionally well placed to provide you with appropriate cover. What if we don t have enough credit management resource? We can assist you in the management of your policy and credit limit setting with customized credit management solutions. Our underwriters are also supported by ACE s Credit & Country Risk Management (CCRM) team. This team of dedicated country and corporate analysts constantly 4

5 We will assign you a dedicated underwriter, empowered to make decisions on every aspect of your policy. 5

6 FEATURES OF YOUR POLICY Features of your policy The result is the vital assurance of continuity of trade for your business. Product options Multi-buyer excess of loss Single transaction or specific account Named buyer portfolio Captive insurance programmes Securitisation programmes Features Coverage includes insolvency, default, political risks Typically we will grant a sizeable discretionary limit - a level to which you justify trading with your customer - and we underwrite specific buyers above this. Your policy will also feature non cancellable limits that run for the duration of the policy period. ACE also supports cross border trading with comprehensive cover for credit and political risk perils. On a practical level, we can also offer group credit limits allowing you to allocate coverage on your global account, wherever you trade locally. As you can see, ACE is very well placed to do something that not every trade credit insurer can achieve: provide you with a tailored program of cover precisely suited to your situation, including the extent and details of your international customers. High discretionary limit level (appropriate to your credit management capability) Variable levels of deductible and risk share of up to 100% Group limits Non cancellable coverage (country and credit risks) Flexible methods of premium calculation Flexible methods of premium payment Customized wordings and clauses Worldwide comprehensive coverage Policy periods of up to 36 months Terms of payments of up to 36 months 6

7 7

8 ONLINE POLICY ADMINISTRATION WITH ACE 360 Online policy administration with ACE 360 request (you can attach trading experience or financial statements in whatever format you wish) Request payment plans / rescheduling requests View aggregations if you have multiple policies Limit history Management reporting including - Your limits profiled by our ACE grade - Response times - Acceptance ratios ACE 360 is our web portal allowing you to administer your policy from your office or via a mobile application. Features of ACE 360 Manage your portfolio of credit limits - View entire portfolio - Apply for new and increases to existing limits - Reduce unwanted limits - See the history of an individual limit - Country exposures Submission of past due reports in your chosen format (simple attachment) Submission of your sales reports Manage your users and their profiles / permissions** * An ACE signed endorsement will be sent separately ** Your broker can have a view access of your portfolio and see the reports. In addition, should you wish, you can create a profile in the portal for your broker to administer the policy on your behalf. Receive decisions via e-notifications* Send additional information with your 8

9 For more information regarding Trade Credit insurance or the ACE 360 portal, please contact: or your local ACE office. For more information about Political Risk and Structured Trade Credit, please contact: or your local ACE office. 9

10 Contact Us New York 1133 Avenue of the Americas 30th Floor New York NY Tel: Los Angeles 601 S. Figueroa Street 15th Floor Los Angeles CA Tel: Washington DC 901 F Street NW Suite 550 Washington DC Tel: London ACE Building 100 Leadenhall Street London EC3A 3BP Tel: Singapore 600 North Bridge Road Parkview Square Singapore Tel: São Paulo av. Paulista, º ands. São Paulo Brazil Tel: Hamburg Gänsemarkt Hamburg Deutschland Tel: About ACE Group The ACE Group of Companies is one of the world s largest providers of insurance and reinsurance products and services. Established in 1985, the ACE Group has grown rapidly and today provides specialty insurance and reinsurance to a diverse group of international clients. The ACE network includes offices in 54 countries trading with clients around the world. ACE is listed on the New York Stock Exchange with the ticker ACE. ACE s core underwriting insurance companies are rated AA (very strong) by Standard & Poors and A++ (superior) by A.M. Best. ACE Global Markets (AGM) is ACE s speciality underwriting arm offering, as part of its portfolio, Trade Credit, Political Risk and Structured Trade Credit insurance. ACE Asia Pacific is an extensive network of operations serving Australia, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam. Our presence in China is driven by a strategic partnership with Huatai Insurance Company, in which we are the single largest shareholder. A strong management team and underwriters, who are recognized for their deep industry knowledge, steer product development and flexibility across the region. Published November 2014 ACE is authorised to underwrite business in many jurisdictions around the world. More information can be found at

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