Why Join BSA? A Vital Resource for Software Companies. The many reasons why software companies join BSA OUR VALUE PROPOSITION

Size: px
Start display at page:

Download "Why Join BSA? A Vital Resource for Software Companies. The many reasons why software companies join BSA OUR VALUE PROPOSITION"

Transcription

1 Why Join BSA? The many reasons why software companies join BSA OUR VALUE PROPOSITION A membership in BSA The Software Alliance provides you a seat at the table with the world s leading software companies. It gives you a unique opportunity to shape policies globally that affect your company s bottom line and the software industry as a whole. BSA The Software Alliance also drives revenue to our members through our respected license compliance and enforcement programs. A Vital Resource for Software Companies The software industry has seen more change in the last five years than most industries experience in a lifetime. As the industry is shifting toward cloud and data services, the nature of BSA The Software Alliance member company businesses is changing dramatically. At the same time, an increasingly complex global policy environment is making it more difficult for members to enter markets and to conduct their businesses in the most efficient and productive ways. Software has never been more important and relied upon than it is today. Software impacts every aspect of our lives. It makes health care more effective, communication richer, businesses more efficient, the world around us more navigable, and improves everything from agriculture yields to transportation safety. The software industry itself has grown into a more mature $400 billion sector which continues to innovate rapidly, outpacing overall global economic growth by a factor of three, while at the same time generating good, high-paying jobs. U.S. News & World Report ranked software developer as one of the top five jobs of 2015, with employment expected to grow by 23 percent through 2022 with a median salary of $92,660 more than three times the per capita median wage in the US. The software industry also outperforms in R&D, investing at a level three times greater than the average for all US industries. This phenomenal progress and growth is only expected to continue.

2 BSA The Software Alliance helps drive this growth and innovation by addressing challenges around the world that threaten to close access to key markets, undermine the business of developing and commercializing innovation, and hinder the growth and evolution of valuable cloud and data service offerings. Working closely with our members, which are among the most innovative companies in the world, BSA The Software Alliance is well positioned to tackle these challenges. Since our inception more than 25 years ago, we have increased our influence through our substantive depth of knowledge and expertise and our global network of legal, communications, and government relations professionals in 60 countries. With operations spanning six continents, BSA The Software Alliance s global footprint is one of our unique strengths. Leveraging these assets, we work with our members, governments, and stakeholders around the world to promote good policy and generate business opportunities in markets of critical importance to our members. USA ABOUT BSA THE SOFTWARE ALLIANCE MEXICO BSA The Software Alliance is the leading advocate for the global software industry and the only global association exclusively focused on software issues. Our members are among the world s most innovative and respected companies, creating software solutions that spark economies and improve modern life. With headquarters in Washington, DC; offices in Belgium, Brazil, China, Germany, India, Japan, Mexico, Singapore, South Korea, and the UK.; and operations in 60 countries, BSA conducts programs that drive safe and efficient legal software use and advocates for public policies that allow our member companies to do business without undue restrictions. BSA S MEMBERS INCLUDE Adobe, Autodesk, CA Technologies, DataStax, Dell, IBM, Microsoft, Oracle, salesforce.com, Siemens PLM Software, Symantec, Trend Micro, Workday, and many other companies located around the world. BSA The Software Alliance

3 POLAND GERMANY BRUSSELS UK TURKEY SOUTH KOREA JAPAN CHINA INDIA TAIWAN THAILAND MALAYSIA SINGAPORE BRAZIL

4 Global Policy: Opening Markets and Advancing Innovation In close consultation with member companies, BSA The Software Alliance works with policymakers, stakeholders, and legislators around the world to ensure our member companies can do business that fits the terms and conditions in the marketplace and their own business strategies. Our policy agenda focuses on the issues that have the greatest impact on members ability to commercialize and offer their software products and services globally. These policy priorities include: Ensuring the development of services, subscription, and data-based businesses by promoting policies that allow the free flow of data across borders and that avoid requirements to store data locally in order to provide data services in a specific country; Our policy agenda focuses on the issues that have the greatest impact on members ability to commercialize and offer their software products and services globally. Advocating for a balanced approach to privacy and security issues: Privacy policies and laws that respect and encourage informed consumer choices, while ensuring customers receive value and diverse options by providing products and services tailored to their specific needs, and; Security policies that promote trust, rapid innovation, and adaptation in the face of a constantly evolving threat landscape. Advancing intellectual property policies that protect and promote members innovations and products, and ensuring that patent, copyright, trade secrets, and other IP rights are comprehensive and enforceable; Opening global markets to digital trade by working with policymakers to ensure that trade agreements enable cross-border data flows, ensure IP rights protection, and mitigate market access barriers for the software industry, and; Encouraging a level playing field for doing business with governments as customers, by promoting procurement policies that are fair and non-discriminatory, with decision making based on factors such as value, efficiency, and performance and not the nationality of the supplier or the offering s method of development. BSA The Software Alliance

5 Driving Revenue to Members Software companies are losing revenue every year due to the widespread use of unlicensed software. Nearly half of all software used worldwide is not paid for. In the growing BRIC countries (Brazil, Russia, India, and China), that number jumps to 67 percent. At BSA The Software Alliance, we help our member companies turn unlicensed software use into revenue through telesales, audits, certification programs, direct enforcement, and other tactics. Our extensive global network of staff, legal counsel, and other representatives has broad expertise in both individual legal regimes and the culture and context of intellectual property rights compliance. Leveraging these assets, BSA has delivered more than $380 million in legalization revenue to our members since 2010, allowing these members to realize an ROI well above their dues investment. BSA s suite of innovative programs drives revenue to member companies and protects their intellectual property by: Communicating directly with the business community about the benefits of sound software asset management (SAM) and the serious cybersecurity risks associated with underlicensing; Encouraging and working with companies around the world who have over-deployed their software to true-up and become compliant with their licenses; BSA has delivered more than $380 million in legalization revenue to our members since Working collaboratively with companies through BSA The Software Alliance s Verafirm Certification program, which acknowledges and rewards companies that have instituted a robust internal SAM program, and; Removing from the Internet hundreds of thousands of illegal, online listings of our member companies software every year through BSA s Internet Enforcement Program. As our track record with some of the leading software companies in the world illustrates, BSA membership can help your company turn unpaid-for, unlicensed software into a revenue opportunity.

6 Elevating Awareness of the Software Industry In order to shape favorable legislative and regulatory outcomes for our members, BSA showcases how software is transforming the world around us. Crafting the right public perception and understanding of software and of what BSA member companies do is critical to advancing the agenda of the software industry. To that end, BSA conducts targeted education campaigns that measurably raise the industry s visibility and profile among policymakers and influencers, by communicating the incredible impact software has on nearly every aspect of our lives and showcasing specific examples from our member companies. These campaigns, along with positive press outreach, are part of a comprehensive effort to educate key audiences about the growing importance and compelling contributions of the software industry. SOFTWARE: RUNNING SMARTER SOFTWARE: MAKE YOUR MOVE From tracking vitals to running vital networks around the world, software and you move forward, farther, faster. You can do amazing things with software. Learn more at withsoftware.org Whether optimizing aerodynamics, designing new engines or shortening delivery routes, with software you defy limits. You can do amazing things with software. Learn more at withsoftware.org #withsoftware #withsoftware SOFTWARE: BRIDGING IMAGINATION SOFTWARE: OVERCOMING BARRIERS Whether connecting cities or loved ones around the world, you and software can span horizons like never before. You can do amazing things with software. Learn more at withsoftware.org Whether restoring coral with 3-D modeling, creating energy-efficient buildings or reducing city smog, with software you save more than dollars. You can do amazing things with software. Learn more at withsoftware.org #withsoftware #withsoftware BSA The Software Alliance

7 There are many reasons why software companies join BSA Policy Help shape policies in key growth markets. Join leading software companies to discuss solutions to key challenges facing your company, ensuring your voice is heard. Receive timely insights about policy issues around the world that impact your business. Additional Revenue Derive legalization revenue from BSA programs. Increase your global reach by accessing BSA The Software Alliance s network of staff, legal counsel, and other representatives worldwide who are specialists in each country s laws and characteristics related to IP enforcement. Testimonials As with many other companies, Autodesk is a member of a number of high-tech trade associations. However, when mission-critical issues are involved for our company, we turn to BSA The Software Alliance. Its global presence combined with its unique ability to reach and educate our customer base delivers the results we expect from our membership. BSA The Software Alliance is the leading advocate for the software industry in protecting intellectual property. From defending software in patent reform to filing amicus briefs in key cases to preserve patent protection for software, BSA marshals the combined strength of the industry to ensure that we have a strong and well-functioning IP system. We re proud to be a part of this leading voice on IP issues.

8 BSA Worldwide Headquarters 20 F Street, NW Suite 800 Washington, DC T: F: BSA Asia-Pacific 300 Beach Road #25-08 The Concourse Singapore T: F: BSA Europe, Middle East & Africa 2 Queen Anne s Gate Buildings Dartmouth Street London, SW1H 9BP United Kingdom T: F:

Case Study Verafirm Certification KPIT Technologies Limited

Case Study Verafirm Certification KPIT Technologies Limited Case Study Verafirm Certification KPIT Technologies Limited Contents Sr. No. I Background II Business Challenges III IV Road to Verafirm Certification Approach: Test of Design & Effectiveness V VI Results

More information

Empirical Analysis of Software Usage to Drive Policy Recommendations. May 19, 2015 USCD Jared W. Ragland BSA The Software Alliance

Empirical Analysis of Software Usage to Drive Policy Recommendations. May 19, 2015 USCD Jared W. Ragland BSA The Software Alliance Empirical Analysis of Software Usage to Drive Policy Recommendations May 19, 2015 USCD Jared W. Ragland BSA The Software Alliance Outline Introduction to BSA Global Studies and their Methodology 2014 BSA

More information

BSA global Survey of pc user AttitudeS, 2010 2011 1. BSA global Survey of PC USER ATTITUDES

BSA global Survey of pc user AttitudeS, 2010 2011 1. BSA global Survey of PC USER ATTITUDES BSA global Survey of pc user AttitudeS, 2010 2011 1 BSA global Survey of PC USER ATTITUDES 2010 2011 2 BSA global survey of pc user attitudes, 2010 2011 Inside a $59 Billion Heist: The Contradictory Opinions

More information

How and when to Move Government. A Decision Guide for Federal CIOs

How and when to Move Government. A Decision Guide for Federal CIOs How and when to Move Government agencies into the Cloud A Decision Guide for Federal CIOs Cloud computing offers a powerful complement to the more established IT solutions federal agencies have long used

More information

Industry Solutions Oil and Gas Engineering Document Control and Project Collaboration Solutions for Oil and Gas

Industry Solutions Oil and Gas Engineering Document Control and Project Collaboration Solutions for Oil and Gas Industry Solutions Oil and Gas Engineering Document Control and Project Collaboration Solutions for Oil and Gas Industry Solutions Managing the complexity of major capital projects in today s oil and gas

More information

Accenture Overview Page 1

Accenture Overview Page 1 Accenture Overview Page 1 Company Overview Accenture is one of the world s leading management consulting, technology services and outsourcing organizations, with more than 246,000 employees; offices and

More information

As prepared for delivery

As prepared for delivery Restoring Confidence in the Global Cloud Remarks by Victoria Espinel President and CEO, BSA The Software Alliance Forum Europe 3 rd Annual European Cloud Computing Conference Brussels, Belgium, April 9,

More information

the economic Benefits of reducing software piracy

the economic Benefits of reducing software piracy 2010 Piracy Impact Study: the economic Benefits of reducing software piracy www. bsa. org/ piracyimpact Executive Summary How Reducing Software Piracy Boosts Economic Growth More than four out of 10 software

More information

Global Talent Management and Rewards Study

Global Talent Management and Rewards Study Global Talent Management and Rewards Study At a glance Overview The 2014 Global Talent Management and Rewards Study provides an in-depth look at the practices and concerns of organisations around the globe.

More information

Testimony of Peter Allgeier President Coalition of Services Industries (CSI)

Testimony of Peter Allgeier President Coalition of Services Industries (CSI) Testimony of Peter Allgeier President Coalition of Services Industries (CSI) Hearing On International Data Flows: Promoting Digital Trade in the 21st Century House Committee on the Judiciary Subcommittee

More information

Crisis and issues management

Crisis and issues management Crisis and issues management Your reputation is everything. It is who you are, how you are perceived and your licence to operate. You ve worked hard to build and protect the reputation of your organisation,

More information

The Role of Banks in Global Mergers and Acquisitions by James R. Barth, Triphon Phumiwasana, and Keven Yost *

The Role of Banks in Global Mergers and Acquisitions by James R. Barth, Triphon Phumiwasana, and Keven Yost * The Role of Banks in Global Mergers and Acquisitions by James R. Barth, Triphon Phumiwasana, and Keven Yost * There has been substantial consolidation among firms in many industries in countries around

More information

Mobility in Business Report

Mobility in Business Report Mobility in Business Report Prepared by: Citrix and Vanson Bourne www.citrix.com Executive Summary Mobility continues to change the way we do business at a dramatic rate. Ten years ago, no one was talking

More information

Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment

Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment OVERVIEW Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment Rising medical

More information

The World Bank Reports on the Observance of Standards and Codes (ROSC) Overview of the ROSC Accounting and Auditing Program

The World Bank Reports on the Observance of Standards and Codes (ROSC) Overview of the ROSC Accounting and Auditing Program The World Bank Reports on the Observance of Standards and Codes (ROSC) Overview of the ROSC Accounting and Auditing Program January 2004 OVERVIEW OF THE ROSC ACCOUNTING AND AUDITING PROGRAM CONTENTS I.

More information

1.Business Advisor Series

1.Business Advisor Series 1.Business Advisor Series Software Asset Management Ensure license compliance, reduce risk, and increase IT saving Foreword There are software licenses for every type of individual and organization from

More information

Powering the Digital Economy A TRADE AGENDA TO DRIVE GROWTH

Powering the Digital Economy A TRADE AGENDA TO DRIVE GROWTH Powering the Digital Economy A TRADE AGENDA TO DRIVE GROWTH CONTENTS Introduction.... 1 The Rapid Growth of Digital Trade.... 3 Barriers to Digital Trade.... 5 Restrictions on Cross-Border Data Flows....

More information

IT Evolution: Today and Tomorrow

IT Evolution: Today and Tomorrow IT Evolution: Today and Tomorrow Insights from the VMware 2013 Journey to IT as a Service Survey AUGUST 2013 As virtualization has evolved and matured, some companies are benefiting more than others.

More information

Four steps to improving cloud security and compliance

Four steps to improving cloud security and compliance white paper Four steps to improving cloud security and compliance Despite the widespread proliferation of cloud computing, IT decision makers still express major concerns about security, compliance, and

More information

T-MOBILE DEPLOYS INNOVATIVE TECHNOLOGIES AND REINFORCES MARKET LEADERSHIP WITH AMDOCS CHARGING SUPPORTING CUTTING-EDGE BILLING SERVICES

T-MOBILE DEPLOYS INNOVATIVE TECHNOLOGIES AND REINFORCES MARKET LEADERSHIP WITH AMDOCS CHARGING SUPPORTING CUTTING-EDGE BILLING SERVICES AMDOCS CUSTOMER success story T-MOBILE DEPLOYS INNOVATIVE TECHNOLOGIES AND REINFORCES MARKET LEADERSHIP WITH AMDOCS CHARGING SUPPORTING CUTTING-EDGE BILLING SERVICES By on-going adoption of the latest

More information

Industry Primer. Real Estate

Industry Primer. Real Estate Industry Primer Real Estate CONTENTS Real Estate Industry Facts And Figures - Global 3 Real Estate Industry Facts And Figures - India 4 Marketing Outsourcing And its Power In Real Estate 5 Real Estate

More information

Data Center Solutions

Data Center Solutions Data Center Solutions New Data Center Challenges Require New Solutions Data Center Architecture. Inside and Out. Data centers are mission-critical facilities. A silo-based approach to designing, deploying

More information

Business Partner Program Guide

Business Partner Program Guide Business Partner Program Guide Business Challenges Require New Solutions A Comprehensive Approach to Partnering for Success. Panduit introduces an exciting program designed to help you become a better

More information

Going Global Creating a Flexible Workforce Management Program

Going Global Creating a Flexible Workforce Management Program Going Global Creating a Flexible Workforce Management Program A TAPFIN White Paper Going Global Creating a Flexible Workforce Management Program Today more than ever before, success is measured by how

More information

The Borderless Workforce 2011. Australia and New Zealand Research Results

The Borderless Workforce 2011. Australia and New Zealand Research Results The Borderless Workforce 2011 Australia and New Zealand Research Results Introduction Given the fact that neither Australia or New Zealand are facing problems, like high unemployment rates during the labour

More information

COMMUNIQUÉ ON PRINCIPLES FOR INTERNET POLICY-MAKING OECD HIGH LEVEL MEETING ON THE INTERNET ECONOMY,

COMMUNIQUÉ ON PRINCIPLES FOR INTERNET POLICY-MAKING OECD HIGH LEVEL MEETING ON THE INTERNET ECONOMY, COMMUNIQUÉ ON PRINCIPLES FOR INTERNET POLICY-MAKING OECD HIGH LEVEL MEETING ON THE INTERNET ECONOMY, 28-29 JUNE 2011 The Seoul Declaration on the Future of the Internet Economy adopted at the 2008 OECD

More information

Solving for the Future: Addressing Major Societal Challenges Through Innovative Technology and Cloud Computing

Solving for the Future: Addressing Major Societal Challenges Through Innovative Technology and Cloud Computing Solving for the Future: Addressing Major Societal Challenges Through Innovative Technology and Cloud Computing As economic challenges persist in communities, nations, and regions around the world, the

More information

Globalization: Who Wins, Who Loses?

Globalization: Who Wins, Who Loses? Globalization: Who Wins, Who Loses? Economists focus on free trade in goods, services, labor, and capital, and the institutional rules that make this possible between (rather than just internal to) countries.

More information

Fujitsu World Tour 2015. Human Centric Innovation. The Future of the Datacenter. Ayman Abouseif VP Product Marketing. 0 Copyright 2015 FUJITSU

Fujitsu World Tour 2015. Human Centric Innovation. The Future of the Datacenter. Ayman Abouseif VP Product Marketing. 0 Copyright 2015 FUJITSU Fujitsu World Tour 2015 The Future of the Datacenter Ayman Abouseif VP Product Marketing Human Centric Innovation 0 Copyright 2015 FUJITSU A hyperconnected world 1 Copyright 2015 FUJITSU A new business

More information

opinion piece Eight Simple Steps to Effective Software Asset Management

opinion piece Eight Simple Steps to Effective Software Asset Management opinion piece Eight Simple Steps to Effective Software Asset Management Contents Step 1: Collate your licence agreements 01 Step 2: Determine your actual licence position 01 Step 3: Understand your existing

More information

Asia-Pacific Cybersecurity Dashboard A Path to a Secure Global Cyberspace

Asia-Pacific Cybersecurity Dashboard A Path to a Secure Global Cyberspace Asia-Pacific Cybersecurity Dashboard A Path to a Secure Global Cyberspace BUSINESS SOFTWARE ALLIANCE A Asia-Pacific Cybersecurity Dashboard A Path to a Secure Global Cyberspace CONTENTS EXECUTIVE SUMMARY....1

More information

Industry Solutions Process Manufacturing Flexible and Agile Engineering Document Control for Efficient, Safe and Compliant Plants

Industry Solutions Process Manufacturing Flexible and Agile Engineering Document Control for Efficient, Safe and Compliant Plants Industry Solutions Process Manufacturing Flexible and Agile Engineering Document Control for Efficient, Safe and Compliant Plants Industry Solutions Key Challenges Facing Process Manufacturing High energy

More information

DOMINION GLOBALIZATION WORKSHOP

DOMINION GLOBALIZATION WORKSHOP DOMINION GLOBALIZATION WORKSHOP Financial Sector Dennis Encarnation Harvard University For more information, please contact me at www.encarnation.com SERVICES Financial Services & Capital Markets Topics:

More information

Customer Support. Superior Service Solutions for Your Laser and Laser Accessories. Superior Reliability & Performance

Customer Support. Superior Service Solutions for Your Laser and Laser Accessories. Superior Reliability & Performance Customer Support Superior Service Solutions for Your Laser and Laser Accessories Superior Reliability & Performance Optimizing Service Support for our Customers. Increased up-time Focus on core business

More information

November. Summary: Global Payments

November. Summary: Global Payments November 2014 Executive Summary: Global Payments Global Payment Growth Fueled by Cross-Border and Mobile Commerce By Tim Parry Global ecommerce is expected to top $1.25 trillion U.S. by the end of 2014,

More information

360 o View of. Global Immigration

360 o View of. Global Immigration 360 o View of Global Immigration In a fast moving global economy, remaining compliant with immigration laws, being informed and in control is more challenging than ever before. We are a globally linked

More information

Adoption, Approaches & Attitudes

Adoption, Approaches & Attitudes Adoption, Approaches & Attitudes The Future of Cloud Computing in the Public and Private Sectors A Global Cloud Computing Study Sponsored by JUNE 2011 TABLE OF CONTENTS Executive Summary... 1 Methodology

More information

Governance, Risk and Compliance Assessment

Governance, Risk and Compliance Assessment Governance, Risk and Compliance Assessment Information security is a pervasive business requirement and one that no organisation can afford to get wrong. If it s not handled properly, your business could

More information

FIFTH ANNUAL BSA AND IDC GLOBAL SOFTWARE > PIRACY STUDY METHODOLOGY

FIFTH ANNUAL BSA AND IDC GLOBAL SOFTWARE > PIRACY STUDY METHODOLOGY FIFTH ANNUAL BSA AND IDC GLOBAL SOFTWARE > PIRACY STUDY METHODOLOGY STUDY METHODOLOGY DC uses the following basic research architecture to I measure software piracy rates and losses: 1. Determine how much

More information

Welcome to UL Protecting People, Products and Places

Welcome to UL Protecting People, Products and Places Welcome to UL Protecting People, Products and Places A symbol 22 billion ul marks appear on 69,795 manufacturers produced ul certified * 23,612 certified for energy star* of trust Facts & Figures 2014

More information

HR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems

HR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems www.wipro.com HR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems FUTURE READY SYSTEM FOR AN INSPIRED WORKFORCE Anand Gupta, Director, Oracle Cloud Services, Wipro Table

More information

Technology. Building Your Cloud Strategy with Accenture

Technology. Building Your Cloud Strategy with Accenture Technology Building Your Cloud Strategy with Accenture 2 Cloud computing, in its simplest form, allows companies to procure technology as services, including infrastructure, applications, platforms and

More information

Customers have noticed that we are very responsive, meet our service level agreements, and are more cost conscious. MIKE ROBINSON

Customers have noticed that we are very responsive, meet our service level agreements, and are more cost conscious. MIKE ROBINSON AMDOCS CUSTOMER success story AMDOCS HELPS VIRGIN MEDIA IMPROVE WORKFLOW AND INCREASE EFFICIENCY BY MORE THAN 10% Customers have noticed that we are very responsive, meet our service level agreements,

More information

BSA GLOBAL CYBERSECURITY FRAMEWORK

BSA GLOBAL CYBERSECURITY FRAMEWORK 2010 BSA GLOBAL CYBERSECURITY FRAMEWORK BSA GLOBAL CYBERSECURITY FRAMEWORK Over the last 20 years, consumers, businesses and governments 1 around the world have moved online to conduct business, and access

More information

Offices in the Rouse Group: Africa China Hong Kong India+ Indonesia Myanmar Philippines Russia Saudi Arabia+ Thailand UAE United Kingdom Vietnam +

Offices in the Rouse Group: Africa China Hong Kong India+ Indonesia Myanmar Philippines Russia Saudi Arabia+ Thailand UAE United Kingdom Vietnam + Offices in the Rouse Group: Africa China Hong Kong India+ Indonesia Myanmar Philippines Russia Saudi Arabia+ Thailand UAE United Kingdom Vietnam + Associated office info@rouse.com www.rouse.com Hong Kong

More information

Technology. Building Your Cloud Strategy with Accenture

Technology. Building Your Cloud Strategy with Accenture Technology Building Your Cloud Strategy with Accenture 2 Cloud computing, in its simplest form, allows companies to procure technology as services, including infrastructure, applications, platforms and

More information

A Nielsen Report Global Trust in Advertising and Brand Messages. April 2012

A Nielsen Report Global Trust in Advertising and Brand Messages. April 2012 A Nielsen Report Global Trust in Advertising and Brand Messages April 2012 CONSUMER TRUST IN EARNED ADVERTISING GROWS IN IMPORTANCE Earned media sources remain most credible Trust in traditional paid advertising

More information

2015 Country RepTrak The World s Most Reputable Countries

2015 Country RepTrak The World s Most Reputable Countries 2015 Country RepTrak The World s Most Reputable Countries July 2015 The World s View on Countries: An Online Study of the Reputation of 55 Countries RepTrak is a registered trademark of Reputation Institute.

More information

OPENREACH SET TO DELIVER CUSTOMER SERVICE TRANSFORMATION WITH AMDOCS CONSULTANCY

OPENREACH SET TO DELIVER CUSTOMER SERVICE TRANSFORMATION WITH AMDOCS CONSULTANCY AMDOCS CUSTOMER success story OPENREACH SET TO DELIVER CUSTOMER SERVICE TRANSFORMATION WITH AMDOCS CONSULTANCY We wanted a partner that would talk straight with us, and that s exactly the Amdocs approach.

More information

Cisco Phone Systems Telemarketing Script Cold Call

Cisco Phone Systems Telemarketing Script Cold Call Cisco Phone Systems Telemarketing Script Cold Call 1. Locate Contact: Name listed Owner General Manager / Office Manager Chief BDM (Business Decision Maker) Note: Avoid talking to IT since this is not

More information

INSIGHTS FROM OPERA MEDIAWORKS

INSIGHTS FROM OPERA MEDIAWORKS INSIGHTS FROM OPERA MEDIAWORKS 9 of the top AD AGE GLOBAL ADVERTISERS OVER 800M UNIQUE USERS OVER 18,000 SITES AND APPLICATIONS Year closes out with Apple No. 1 for revenue, Android leading in traffic

More information

2016 Global Manufacturing Competitiveness Index

2016 Global Manufacturing Competitiveness Index 2016 Global Manufacturing Competitiveness Index 2016 Global Manufacturing Competitiveness Ranking China hangs on barely - to the most competitive manufacturing nation ranking for 2016, but the US is very

More information

CISCO METRO ETHERNET SERVICES AND SUPPORT

CISCO METRO ETHERNET SERVICES AND SUPPORT SERVICES OVERIVEW CISCO METRO ETHERNET SERVICES AND SUPPORT In the ever-changing communications market, incumbent service providers are looking for ways to grow revenue. One method is to deploy service

More information

amdocs customer SucceSS StORy Duncan Bennett

amdocs customer SucceSS StORy Duncan Bennett AMDOCS CUSTOMER success story YORKSHIRE WATER REINFORCES AWARD WINNING CUSTOMER EXPERIENCE BY UPGRADING TO AMDOCS CES Yorkshire Water has transformed its customer service, turning the company into arguably

More information

Smart Data Center Solutions

Smart Data Center Solutions Smart Data Center Solutions New Data Center Challenges Require New Solutions Data Center Architecture. Inside and Out. Data centers are mission-critical facilities. A silo-based approach to designing,

More information

Executive Summary: Navigant Research Leaderboard Report: Smart City Suppliers

Executive Summary: Navigant Research Leaderboard Report: Smart City Suppliers RESEARCH REPORT Executive Summary: Navigant Research Leaderboard Report: Assessment of Strategy and Execution for 16 NOTE: This document is a free excerpt of a larger report. If you are interested in purchasing

More information

Software vendors evolution in the new industry paradigm

Software vendors evolution in the new industry paradigm Software vendors evolution in the new industry paradigm Future of independent software vendors www.wipro.com Rajesh Gupta Rajesh Gupta Practice head- ISV vertical Practice head- ISV vertical Manufacturing

More information

TAZEEM PASHA MANAGER, BUSINESS RETENTION AND EXPANSION SELECTUSA U.S. DEPARTMENT OF COMMERCE

TAZEEM PASHA MANAGER, BUSINESS RETENTION AND EXPANSION SELECTUSA U.S. DEPARTMENT OF COMMERCE TAZEEM PASHA MANAGER, BUSINESS RETENTION AND EXPANSION SELECTUSA U.S. DEPARTMENT OF COMMERCE Tazeem Pasha serves as Manager, Business Retention and Expansion at SelectUSA. Established by Executive Order

More information

opinion piece Cloud Computing The journey begins

opinion piece Cloud Computing The journey begins opinion piece Cloud Computing The journey begins Many CIOs view cloud computing as their salvation in the current economic downturn, as it promises to deliver IT services to subscribers at a lower cost.

More information

GE Global Innovation Barometer

GE Global Innovation Barometer GE Global Innovation Barometer 2013 Results Focus Sweden 1 Copyright 2012 Daniel J Edelman Inc. GE global innovation barometer methodology Now in its third edition and spanning across 25 countries, the

More information

RESEARCH SUMMARY: Challenges with Offshore Business Process Outsourcing By neoit

RESEARCH SUMMARY: Challenges with Offshore Business Process Outsourcing By neoit Offshore Insights White Paper www.neoit.com November 2003 Issue 14 RESEARCH SUMMARY: Challenges with Offshore Business Process Outsourcing By neoit More than half of the world's top 500 companies outsource

More information

The rise of the cross-border transaction. Grant Thornton International Business Report 2013

The rise of the cross-border transaction. Grant Thornton International Business Report 2013 The rise of the cross-border transaction Grant Thornton International Business Report 2013 Foreword MIKE HUGHES GLOBAL SERVICE LINE LEADER MERGERS & ACQUISITIONS GRANT THORNTON INTERNATIONAL LTD When reflecting

More information

BSA Global Cloud. A Blueprint for Economic Opportunity BUSINESS SOFTWARE ALLIANCE

BSA Global Cloud. A Blueprint for Economic Opportunity BUSINESS SOFTWARE ALLIANCE BSA Global Cloud COMPUTING Scorecard A Blueprint for Economic Opportunity BUSINESS SOFTWARE ALLIANCE A CONTENTS Executive Summary....................................... 1 BSA Cloud Policy Blueprint...2

More information

Software-as-a-service Delivery: The Build vs. Buy Decision

Software-as-a-service Delivery: The Build vs. Buy Decision white paper Software-as-a-service Delivery: The Build vs. Buy Decision Introduction In order to deliver software on-demand, companies must either build and manage an infrastructure capable of supporting

More information

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,

More information

Half prepared? A global study into corporate preparedness for disaster recovery and business continuity

Half prepared? A global study into corporate preparedness for disaster recovery and business continuity Half prepared? A global study into corporate preparedness for disaster recovery and business continuity November 2011 Half prepared? The latest global business survey from Regus reveals that companies

More information

opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment

opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment New approaches and skills are required to effectively manage the increased volume and complexity of relationships

More information

Software Asset Management: Risk and Reward. March 2015

Software Asset Management: Risk and Reward. March 2015 Software Asset Management: Risk and Reward March 2015 Agenda What Are the Risks Direct Risks Indirect Risks Future Risks How to Assess the Risks Maturity Frameworks Compliance Assessments Mitigating the

More information

IDC MarketScape: Worldwide Digital Enterprise Strategy Consulting Services 2015 Vendor Assessment

IDC MarketScape: Worldwide Digital Enterprise Strategy Consulting Services 2015 Vendor Assessment IDC MarketScape IDC MarketScape: Worldwide Digital Enterprise Strategy Consulting Services 2015 Vendor Assessment Cushing Anderson Mette Ahorlu THIS IDC MARKETSCAPE EXCERPT FEATURES PWC IDC MARKETSCAPE

More information

EXCERPT. Security Software Vendors: Customer Perception in Asia/Pacific IDC OPINION IN THIS EXCERPT

EXCERPT. Security Software Vendors: Customer Perception in Asia/Pacific IDC OPINION IN THIS EXCERPT EXCERPT Security Software Vendors: Customer Perception in Asia/Pacific Excerpted from an online Asia/Pacific infrastructure software survey, Security Software Vendors: Which Are Most Popular? (IDC #AP322309N,

More information

Agilent OSS Customer-Centric Service Manager

Agilent OSS Customer-Centric Service Manager Agilent OSS Customer-Centric Service Manager Deliver the high-quality wireless experience your high-value customers demand Agilent OSS Customer-Centric Service Manager (CCSM) provides the end-toend, real-time

More information

VMware Cloud Adoption Study

VMware Cloud Adoption Study VMware Cloud Adoption Study Executive Summary May 2012 Contents About the research 3 Objectives 4 Overview 4 Key Findings 5 European enterprises to spend a third of IT budgets this year on cloud computing,

More information

The Advanced Cyber Attack Landscape

The Advanced Cyber Attack Landscape The Advanced Cyber Attack Landscape FireEye, Inc. The Advanced Cyber Attack Landscape 1 Contents Executive Summary 3 Introduction 4 The Data Source for this Report 5 Finding 1 5 Malware has become a multinational

More information

SOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014

SOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014 SOCIAL MEDIA LISTENING AND ANALYSIS Spring 2014 EXECUTIVE SUMMARY In this digital age, social media has quickly become one of the most important communication channels. The shift to online conversation

More information

Doing Business in Australia and Hong Kong SAR, China

Doing Business in Australia and Hong Kong SAR, China Doing Business in Australia and Hong Kong SAR, China Mikiko Imai Ollison Private Sector Development Specialist Nan Jiang Private Sector Development Specialist Washington, DC October 29, 2013 What does

More information

IBM Global Services. IBM Maintenance Services managed maintenance solution for Cisco products

IBM Global Services. IBM Maintenance Services managed maintenance solution for Cisco products IBM Maintenance Services managed maintenance solution for Cisco products agenda The challenges of business connection The IBM/Cisco strategic alliance Introducing IBM Maintenance Services managed maintenance

More information

SERVICE OVERVIEW SERVICES CATALOGUE

SERVICE OVERVIEW SERVICES CATALOGUE SERVICE OVERVIEW SERVICES CATALOGUE February 2010 With a proven track record of 600 modernization projects to date, harness Micro Focus outstanding record and experience of delivering enterprise application

More information

Global Research Findings & Insights January 2013

Global Research Findings & Insights January 2013 1 Global Research Findings & Insights January 2013 Overview The GE Global Innovation Barometer, now in its third year, explores how business leaders around the world view innovation and how those perceptions

More information

Global Cyber Security Industry Report 2015

Global Cyber Security Industry Report 2015 Global Cyber Security Industry Report 2015 Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com Global Cyber Security Industry Report 2015 Date: September 1, 2015 Pages: 158 Price:

More information

Empowering business intelligence through BI transformation

Empowering business intelligence through BI transformation www.wipro.com Empowering business intelligence through BI transformation Deepak Maheshwari Prinicipal Architect, Business Intelligence - Wipro Analytics Table of content 03... Introduction 04... De-bottlenecking

More information

Global Network and Application Security Testing Market An Overview of Emerging Trends and Growth Opportunities For Test Solution Vendors

Global Network and Application Security Testing Market An Overview of Emerging Trends and Growth Opportunities For Test Solution Vendors Global Network and Application Security Testing Market An Overview of Emerging Trends and Growth Opportunities For Test Solution Vendors May 2013 Contents Section Slide Numbers Executive Summary 4 Market

More information

CRM Buyer s Guide. Volume III: How Can I Get the Most from My Chosen CRM Solution?

CRM Buyer s Guide. Volume III: How Can I Get the Most from My Chosen CRM Solution? CRM Buyer s Guide Volume III: How Can I Get the Most from My Chosen CRM Table of Contents Steps to CRM Success... 1 Step 1: It s all About the Customer... 1 Step 2: Build a Business Case... 2 Step 3: End

More information

Global Investing 2013 Morningstar. All Rights Reserved. 3/1/2013

Global Investing 2013 Morningstar. All Rights Reserved. 3/1/2013 Global Investing 2013 Morningstar. All Rights Reserved. 3/1/2013 World Stock Market Capitalization Year-end 2012 18.5% 9.6% United States International: Other Europe United Kingdom Japan Other Pacific

More information

Online Security, Traffic Data and IP Addresses. Review of the Regulatory Framework for Electronic Communications

Online Security, Traffic Data and IP Addresses. Review of the Regulatory Framework for Electronic Communications Brussels, October 8 th 2008 Online Security, Traffic Data and IP Addresses Review of the Regulatory Framework for Electronic Communications Francisco Mingorance Senior Director Government Affairs franciscom@bsa.org

More information

Global Exhibition on Services

Global Exhibition on Services Ministry of Commerce & Industry Global Exhibition on Services Concept Note 1 GES Concept Note Global Exhibition on Services (GES) - Concept Note The Government of India, Ministry of Commerce and Industry

More information

ROBUST GROWTH FOR ENGINEERING SERVICES OUTSOURCING

ROBUST GROWTH FOR ENGINEERING SERVICES OUTSOURCING ROBUST GROWTH FOR ENGINEERING SERVICES OUTSOURCING Spend Shifts to Emerging Markets; Captives Reassessed By Jim Routzong, Director, Manufacturing Vertical www.isg-one.com INTRODUCTION The Engineering Services

More information

WIPRO S MEDICAL DEVICES FRAMEWORK

WIPRO S MEDICAL DEVICES FRAMEWORK WIPRO S MEDICAL DEVICES FRAMEWORK JUMP-START AND ACCELERATE YOUR CRM TRANSFORMATION DO BUSINESS BETTER INDUSTRY LANDSCAPE The medical technology industry is trending towards commoditization of products

More information

amdocs > customer experience systems innovation AMDOCS SALES QUOTE ORDER

amdocs > customer experience systems innovation AMDOCS SALES QUOTE ORDER AMDOCS SALES QUOTE ORDER AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION WWW.AMDOCS.COM AMDOCS SALES QUOTE ORDER IS YOUR BUSINESS SKIPPING A BEAT? Orders are the heartbeat of your business, and no business

More information

Going Global. Creating a Flexible Workforce Management Program. A TAPFIN White Paper

Going Global. Creating a Flexible Workforce Management Program. A TAPFIN White Paper Going Global Creating a Flexible Workforce Management Program A TAPFIN White Paper Going Global Creating a Flexible Workforce Management Program Today more than ever before, success is measured by how

More information

The Case for International Fixed Income

The Case for International Fixed Income The Case for International Fixed Income June 215 Introduction Investing in fixed-income securities outside of the United States is often perceived as a riskier strategy than deploying those assets domestically,

More information

Online Advertising Agency. www.m-m-g.com

Online Advertising Agency. www.m-m-g.com Online Advertising Agency MOBILE ADVERTISING EMAIL MARKETING IN-GAME ADVERTISING VIDEO MARKETING SOCIAL ADVERTISING AFFILIATE MARKETING DISPLAY & BRANDING ABOUT US Mars Media Group was founded in 2003

More information

Consulting and Professional Services. Strategic, architectural, operational and implementation expertise

Consulting and Professional Services. Strategic, architectural, operational and implementation expertise Consulting and Professional Services Strategic, architectural, operational and implementation expertise How do you ensure the seamless integration of new and existing technologies and services not just

More information

The Hurdles Facing Today s Online Merchants

The Hurdles Facing Today s Online Merchants Digital River World Payments Survey Report The Hurdles Facing Today s Online Merchants BlueHornet.com Background At the 2011 E-Commerce Payments & Risk Conference hosted by the Merchant Risk Council (MRC)

More information

A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies. November 2014

A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies. November 2014 A Forrester Consulting Thought Leadership Paper Commissioned By Zebra Technologies November 2014 Internet-Of-Things Solution Deployment Gains Momentum Among Firms Globally Improved Customer Experience

More information

GE Global Innovation Barometer

GE Global Innovation Barometer GE Global Innovation Barometer 2013 Results Focus Turkey 1 Copyright 2012 Daniel J Edelman Inc. GE global innovation barometer methodology Now in its third edition and spanning across 25 countries, the

More information

Cloud Services for Microsoft

Cloud Services for Microsoft The success of your business depends on your ability to adapt to a dynamic market environment, where globalisation and economic pressures are reshaping the landscape. To remain competitive, your organisation

More information

Employee Mobility Survey

Employee Mobility Survey Employee Mobility Survey Employees in 24 Countries Assess Employee Mobility for a Total Global Perspective January 2013 Canadian Employee Relocation Council Executive Summary Executive Summary Thank you

More information

BDNA Technopedia Meets Microsoft SCCM From Raw Data to Actionable Information for IT Decision-Making

BDNA Technopedia Meets Microsoft SCCM From Raw Data to Actionable Information for IT Decision-Making BDNA Technopedia Meets Microsoft SCCM From Raw Data to Actionable Information for IT Decision-Making BDNA Technopedia and Normalize bring transparency and rapid time-to-decision-making to the world s most

More information

Bringing Safe and Cost Effective Products to Market

Bringing Safe and Cost Effective Products to Market Industry Solutions Life Sciences Engineering, Project Collaboration, Document Control and Facilities Management Solutions across the Life Sciences Value Chain Industry Solutions Life sciences companies

More information

MANAGING THE SOFTWARE PUBLISHER AUDIT PROCESS

MANAGING THE SOFTWARE PUBLISHER AUDIT PROCESS MANAGING THE SOFTWARE PUBLISHER AUDIT PROCESS 3 THE USE OF BUSINESS SOFTWARE AND SPORTS ARE DEFINITELY QUITE SIMILAR; IF YOU WANT TO PLAY (USE THE SOFTWARE), YOU HAVE TO ACCEPT THE RULES. THIS INCLUDES

More information