Increase Life-Cycle Value Decrease Life-Cycle Costs

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Increase Life-Cycle Value Decrease Life-Cycle Costs"

Transcription

1 M A C H I N E R Y M A N A G E M E N T S O L U T I O N S

2 Increase Life-Cycle Value Decrease Life-Cycle Costs Solar Turbine s 40 years of turbomachinery experience now comes in a system. InSight System is designed to increase Life-Cycle Value, and decrease Life-Cycle Costs. The result - your operational objectives are closer than ever. InSight System is the most comprehensive approach to equipment health management ever developed, enabling a transition from time-based to a condition-based maintenance program. Technology has made the world a smaller and more productive place. What once had to be done in person, can now be accomplished anywhere from a laptop. With InSight System, issues once detected by an onsite visit can now be discovered, diagnosed and remedied half a world away. In essence, problems are fixed, before they result in downtime. InSight System is technology, processes, and people. With 13,200 installations in 96 countries, Solar Turbines knows that no two installations are the same. Solar s sophisticated turbomachinery, deployed around the world, runs for years across a wide range of environmental conditions. Turbines installed in the Gulf of Mexico can experience a different operating environment than those operating in Siberia. Solar has been providing services to customers in a wide range of applications and operating conditions, and that knowledge is embedded into InSight System. InSight System is world-class equipment health management, continually working to save you time and money. With OEM Certified Condition Assessments and proactive technical support, InSight System gives you a clear vision, focus and understanding of your turbomachinery operations. Using our state-of-the-art InSight Innovation Lab, field engineers can quickly collaborate with customers to remotely identify issues and provide solutions.

3 InSight System is the enabling technology, processes and people used to deliver high value Machinery Management Solutions. InSight System monitors, gathers and analyzes information to help customers make decisions in their best economic interest. Solar s Machinery Management Services is now using InSight System to provide equipment health management to optimize your operations through advanced capabilities and decision support technologies. These solutions are customized to each customer s needs and business objectives. Solar s Insight System enables efficient management, enhanced equipment assessment capabilities, ability to gain experience at a broad level, and a method to apply best practices and advanced technology to your daily operations. Machinery Availability % Optimized INSUFFICIENT EXCESSIVE COST $ Optimize Life-Cycle Costs Machinery Management - A Comprehensive Approach Customer Operational Objectives Equipment Design & Application Process Conditions & Impact Maintenance Programs & Practices Technical Support Skills & Response Equipment Condition Physical Assessment Operations Skills & Practices Environment Conditions & Impact Logistics Inventory/Parts/Scheduling Information Management Accessibility & Availability Quality Health Safety Environment

4 InSight System... Technology that Delivers InSight System delivers these enabling capabilities: Advanced Diagnostics Condition Monitoring Auto Alert System Remote Troubleshooting Certified Condition Assessment Information Management Collaborative Communications Maintenance Management HSE Management System 1 Remote Monitoring and Diagnostics Remote Monitoring and Diagnostics (RM&D) combines advanced diagnostics, condition monitoring, remote troubleshooting, alert notifications, predictive recommendations, and equipment operation summary reports. Advanced diagnostics within InSight System utilizes specialized design knowledge and applied experience. The ability to continually develop and refine new diagnostics requires in-depth product knowledge and understanding of the operating environment. LiveView and Troubleshooting LiveView provides remote troubleshooting capabilites from Secure Connectivity Solutions InSight System that includes real-time graphical imaging and remote viewing of operations in progress. This feature reduces the requirement 2 to send a field engineer to site through the ability to remotely monitor the package and systems and provide immediate technical troubleshooting support. In many cases detailed history files and trigger logs are required to analyze a significant event. LiveView provides the ability to download these high-resolution data files over the Internet for advanced analysis. This real-time site information aids in the decision making process by facilitating more confident and objective decision making. Detailed diagnostic data from Solar turbomachinery and related equipment is automatically analyzed, trended, and posted on the web to provide early warning of adverse conditions and to reduce unplanned shutdowns and trips. Solar s RM&D system, and associated InSight System tools rely upon a dedicated connectivity solution that standardizes data acquisition and transmission, and allows for secured access to critical turbomachinery information. This connectivity solution is designated as InSight Connect. InSight Connect delivers a secure, standard connectivity solution to ensure the highest level of reliability, while minimizing the impact of existing customer network and resources. In addition, InSight Connect allows for centralized management of the RM&D hardware, software, connectivity and system access, transferring general maintenance responsibility to Solar s support personnel. Certified Condition Assessment Effective equipment health management is more than just a function of remote monitoring and diagnostics. OEM certified condition assessment visits are conducted to assess equipment physical condition and operating environment. The reports generated by these visits, make recommendations for extended operation and/or corrective actions Remote Monitoring and Diagnostics LiveView and Troubleshooting Advanced Diagnostics Condition Monitoring Auto Alert system Secure Network Solutions Certified Condition Assessment Assessment Report Service Bulletin Compliance Borescope Inspection Vibration Survey Information Management solarturbines.com Manuals Bulletins Collaborative Communications Unit Level Reports Fleet Level Reports Borescope Reports Fuel and Oil Analysis FLEET MANAGER Precision Maintenance Maintenance Activities Inventory Management Scheduling

5 3 4 Information Management InSight System gives owners, operators, maintenance, and support personnel immediate web access to accurate and reliable technical information, such as operation and maintenance manuals, service bulletins, project photographs, illustrated parts listings and technical documentation. Collaborative Communications The Collaborative Workspace, within InSight System is a web-based document management tool for communication and information management. A virtual global conference room that permits geographically dispersed personnel, from both the customer and Solar, to communicate in a highly efficient manner. This allows for real-time information exchange without leaving locations, saving valuable time and money. Collaborative Workspace stores and manages fleet data and statistics, management reports, technical reports, key performance indicators, schedules, drawings, software, test reports and equipment assessments. 5 Precision Maintenance Solar s Maintenance Management capabilities include the implementation of fleet-wide best practices and equipment specific maintenance plans within a computerized maintenance management system. These maintenance plans are tailored to support the customer s operating strategy. We have developed the ability to link diagnostic outputs to prompt maintenance events. Advanced diagnostics and condition assessments combined with targeted maintenance result in extended run periods and lengthened overhaul cycles. Health, Safety and Environmental (HSE) Management System Solar is committed to manage our business with our core values of: No harm to people, no damage to assets, no harm to the environment. Solar s comprehensive HSE Management System provides leadership and a systematic approach to managing loss control that ensures HSE integration into our business, and our customer s operations. The system is comprised of auditable, structured, processes that meet or exceed worldwide standards, such as OHSAS and ISO M A C H I N E R Y M A N A G E M E N T S O L U T I O N S People Processes Technology Support Team Fleet Manager Field Engineers Technical Experts Product Engineers Design Engineers Customer Value Optimized Assets Increased Production Reduced Life Cycle Costs Mitigated Risk Profitability Enabling Capabilities Decision Support Deliverables Advanced Diagnostics Condition Monitoring Auto Alert System Remote Trouble Shooting Certified Condition Assessment Information Management Maintenance Management Collaborative Communications Secure Connectivity Solutions Health Assessments Criticality Assessments Diagnostic Reports Web Based Information Sharing Equipment Optimization Fleet Statistics Key Performance Indicators Machinery Health Recommendations Inventory Optimization Equipment Reliability Extend Time Between Overhaul Extended Run Cycles Reduced Call Outs Failure Prevention Availability Condition Based Maintenance Overhaul Planning and Budgeting Service Bulletin Compliance SOLAR InSight System Customer

6 Machinery Management Services Providing Advanced Solutions for Equipment and Fleet Management Wherever You Are, We re Close By for more information, visit or please contact: Solar Turbines Incorporated Customer Support Center 9330 Sky Park Court San Diego, CA Or your nearest Solar field office. U.S. Offices: Irvine (Los Angeles) CA Anchorage, AK DeSoto (Dallas), TX Houston, TX Lafayette, LA Mabank (Dallas), TX Midvale (Salt Lake City), UT Naperville (Chicago), IL New Orleans, LA Midland, TX Pittsburgh, PA San Diego, CA Upper Saddle River (New York), NJ International Offices: Aberdeen, Scotland Baku, Azerbaijan Beijing, China Buenos Aires, Argentina Cabinda, Angola Cairo, Egypt Caracas, Venezuela Ciudad del Carmen, Mexico Dubai, United Arab Emirates Dublin, Ireland Edmonton, Canada Gosselies, Belgium Jakarta, Indonesia Kuala Lumpur, Malaysia Lagos, Nigeria London, England Melbourne, Australia Mexico City, Mexico Moscow, Russia New Delhi, India Perth, Australia Port Harcourt, Nigeria Republic of Singapore Rio de Janeiro, Brazil Tokyo, Japan Veracruz, Mexico Villahermosa, Mexico Cat and Caterpillar are trademarks of Caterpillar Inc. Solar, InSight System and InSight Connect are trademarks of Solar Turbines Incorporated. Specifications subject to change without notice. Printed in the U.S.A Solar Turbines Incorporated. All rights reserved. BIS/1008/5M EO/0910

W O R L D W I D E T U R B O M A C H I N E R Y S U P P O R T. Customer Services. Optimizing the Value of Your Equipment

W O R L D W I D E T U R B O M A C H I N E R Y S U P P O R T. Customer Services. Optimizing the Value of Your Equipment W O R L D W I D E T U R B O M A C H I N E R Y S U P P O R T Customer Services Optimizing the Value of Your Equipment Customer Services Get the Most From Your Turbine-Driven Equipment Service, Upgrades

More information

P O W E R I N G T H E G L O B A L E N E R G Y D E M A N D. Discover the Power of Cogeneration

P O W E R I N G T H E G L O B A L E N E R G Y D E M A N D. Discover the Power of Cogeneration P O W E R I N G T H E G L O B A L E N E R G Y D E M A N D Discover the Power of Cogeneration Your Competitive Edge MAKE ENERGY WORK HARDER. TAKE CONTROL OF YOUR FUTURE. You pay a great deal for electricity

More information

Construction Services. Furnishing Energy Solutions

Construction Services. Furnishing Energy Solutions Construction Services Furnishing Energy Solutions Construction Services Your Complete Balance-of-Plant Solution Provider Single-point responsibility allows Construction Services to manage your entire project

More information

T&E. Where Business Travelers Spend Money

T&E. Where Business Travelers Spend Money T&E Where Business Travelers Spend Money Contents Introduction 3 Key Findings 4 Top Expensive Cities for Business Travel 5 International 5 U.S. 5 Top 10 Spend Categories 6 International 6 U.S. 7 Most Visited

More information

EXPERTISE NEEDED EXPERTISE FOUND

EXPERTISE NEEDED EXPERTISE FOUND Our global capabilities EXPERTISE NEEDED EXPERTISE FOUND www.nesglobaltalent.com Our global capabilities ManagedServices We offer a range of bespoke managed services, which enable you to outsource part

More information

Capabilities Overview

Capabilities Overview SERVICES AND SOLUTIONS Capabilities Overview Asset Management and Optimization Engineering and Technical Services Education and Training Aftermarket Parts and Services Experience In Motion SERVICES AND

More information

FortiCare Services Brochure

FortiCare Services Brochure www.fortinet.com FortiCare Services Brochure FortiCare Services Customer satisfaction and service: Fortinet's #1 priority FORTICARE PROFESSIONAL SERVICES P R O F E S S I O N A L FORTICARE PREMIUM SERVICES

More information

Jump-Starting the Command Center Centralizing Communication for High-Risk Information Technology Events

Jump-Starting the Command Center Centralizing Communication for High-Risk Information Technology Events Jump-Starting the Centralizing Communication for High-Risk Information Technology Events Introduction Communication among key internal teams and quick, organized incident resolution for customers are essential

More information

Life-of-Field. seabed-to-surface

Life-of-Field. seabed-to-surface Life-of-Field seabed-to-surface Global capabilities Life-of-Field {LOF} definition: Assurance of asset integrity throughout the operational life cycle, enabled by a suite of services including integrity

More information

Gas Turbine Generator Systems

Gas Turbine Generator Systems Gas Turbine Generator Systems Complete Solutions for Your Power Needs Global Experience A leading supplier in mid-range industrial gas turbines and gas turbine-driven generator sets from 1 to 20 MW, Solar

More information

The advice. The expertise. Wherever you are.

The advice. The expertise. Wherever you are. The advice. The expertise. Wherever you are. wherever you are A worldwide network of more than 120 specialists in the field Your engineers have elected to use the VAM Premium threads in the well architecture

More information

CONSTRUCTION SOLUTIONS

CONSTRUCTION SOLUTIONS CONSTRUCTION SOLUTIONS Wherever there is construction, there are challenges from contract negotiations to scheduling, budgeting, cost and quality control. Our attention to detail helps clients manage

More information

3rd Party Audited Cloud Infrastructure SOC 1, Type II SOC 2, Type II ISO 27001. Annual 3rd party application Pen Tests.

3rd Party Audited Cloud Infrastructure SOC 1, Type II SOC 2, Type II ISO 27001. Annual 3rd party application Pen Tests. THE BRIGHTIDEA CLOUD INFRASTRUCTURE INTRODUCTION Brightidea s world-class cloud infrastructure is designed and certified to handle the most stringent security, reliability, scalability, and performance

More information

GE Energy. Solutions

GE Energy. Solutions GE Energy Wind Service Solutions Speed, competency and technology... Faster return to service GE s wind turbine fleet is one of the fastest growing and most reliable in the world. Building on a strong

More information

Service for grinding applications Protect and optimize your drive systems

Service for grinding applications Protect and optimize your drive systems Service for grinding applications Protect and optimize your drive systems A service portfolio for all your needs Drive system for grinding applications ABB has been manufacturing variablespeed drive systems

More information

Joint General Assembly APLAC-PAC 2014 June 21-28, Guadalaja, Mexico

Joint General Assembly APLAC-PAC 2014 June 21-28, Guadalaja, Mexico Joint General Assembly APLAC-PAC 2014 June 21-28, Guadalaja, Mexico Suggestions air transportation to Guadalajara, Mexico Below are some suggested connections that can be taken from different countries

More information

Accredited TOGAF 9 and ArchiMate 2 Training Course Calendar February 2016 onwards

Accredited TOGAF 9 and ArchiMate 2 Training Course Calendar February 2016 onwards Course Start Date Training Provider Training Course Name Type Course Location Duration Exam Status URL Contact Email Contact Telephone 2016-02-01 2016-02-01 EA Principals, Inc. TOGAF 9 Foundation and Certified

More information

OPERATIONS CONTROL CENTER

OPERATIONS CONTROL CENTER OPERATIONS CONTROL CENTER STANDARD SERVICES 24/7/365 Remote Monitoring Fault Notification & Remote Resets Curtailment Management ADVANCED SERVICES In addition to our Standard Services, Advanced Services

More information

Accredited TOGAF 9, ArchiMate 2 and IT4IT Training Course Calendar June 2016 onwards

Accredited TOGAF 9, ArchiMate 2 and IT4IT Training Course Calendar June 2016 onwards Course Start Date Training Provider Training Course Name Type Course Location Duration Exam Status URL Contact Email Contact Telephone 2016-07-01 2016-07-01 Conexiam TOGAF 9 Training Course TOGAF 9 Combined

More information

The face of consistent global performance

The face of consistent global performance Building safety & security global simplified accounts The face of consistent global performance Delivering enterprise-wide safety and security solutions. With more than 500 offices worldwide Johnson Controls

More information

Supporting Service Solutions

Supporting Service Solutions GE Energy Services Supporting Service Solutions Bently Nevada* Asset Condition Monitoring Proactive care for your production assets and their condition monitoring systems Imagine your peace of mind if

More information

P R E S S R E L E A S E

P R E S S R E L E A S E P R E S S R E L E A S E Contact: Robert McGrath 212.984.8267 robert.mcgrath@cbre.com Corey Mirman 212.984.6542 corey.mirman@cbre.com LONDON IS WORLD S MOST EXPENSIVE OFFICE MARKET FOR SECOND STRAIGHT YEAR

More information

2015 TECHNIP AT A GLANCE

2015 TECHNIP AT A GLANCE 2015 TECHNIP AT A GLANCE A broad range of activities A world leader in project management, engineering and construction for the energy industry Delivering Subsea operations With a unique integrated approach

More information

PRODUCT INFORMATION. SICK LifeTime Services. LifeTime Services for Machines and Systems

PRODUCT INFORMATION. SICK LifeTime Services. LifeTime Services for Machines and Systems PRODUCT INFORMATION SICK LifeTime Services LifeTime Services for Machines and Systems Ordering Information Place your trust in us... SICK LifeTime Services Place your trust in us... SICK LifeTime Services

More information

Cisco Smart Care Service

Cisco Smart Care Service Q. What is Cisco Smart Care Service? A. Cisco Smart Care Service is a collaborative, comprehensive network wide service that enables your partner to deliver proactive network monitoring, health checkups,

More information

Industry Service Line 9 ABeam Consulting has developed a proprietary network utilizing the strengths of being Asia based. We provide service that fits the local conditions to clients in every region and

More information

3. Service Technologies and Industrial Solutions

3. Service Technologies and Industrial Solutions 3. Service Technologies and Industrial Solutions Presented by Christian Gill 1. Who we are 2. Our business 3. Service Technologies and Industrial Solutions 4. Marine Business Unit 5. Key Business Message

More information

Preferred partner. Aker Solutions MMO Kristiansund Oljedag 26. august 2013 Rolf Bachmann

Preferred partner. Aker Solutions MMO Kristiansund Oljedag 26. august 2013 Rolf Bachmann Aker Solutions MMO Kristiansund Oljedag 26. august 2013 Rolf Bachmann This is Aker Solutions Employees: 21 500 Contract staff: 6 500 Revenues: 44.9 bn EBITDA: 4.7 bn Market Cap: 22.7 bn Provides oilfield

More information

Industrial Services. Life Cycle Design and Operational Readiness Support

Industrial Services. Life Cycle Design and Operational Readiness Support Industrial Services Life Cycle Design and Operational Readiness Support Where Will You Start? UpFRONT! An Opportunity to Build Competitive Advantage Starting a new facility is a unique opportunity to build

More information

Mega Cities. Introduction. Definition of Mega cities

Mega Cities. Introduction. Definition of Mega cities Mega Cities Introduction The purpose of this document is to propose an overview on what it is called mega-cities, and to try to give a comprehensive picture of what can be and will be the needs of these

More information

A Summary Map to explain your itinerary is absolutely necessary!! Here are some examples of ways to execute it; and some maps are obviously better

A Summary Map to explain your itinerary is absolutely necessary!! Here are some examples of ways to execute it; and some maps are obviously better A Summary Map to explain your itinerary is absolutely necessary!! Here are some examples of ways to execute it; and some maps are obviously better than others; some are very difficult to follow the order

More information

AA BOND CO LIMITED. (a public limited company incorporated in Jersey with registered no ) (the "Issuer")

AA BOND CO LIMITED. (a public limited company incorporated in Jersey with registered no ) (the Issuer) AA BOND CO LIMITED (a public limited company incorporated in Jersey with registered no. 112992) (the "Issuer") NOTE: THIS NOTICE CONTAINS IMPORTANT INFORMATION THAT IS OF INTEREST TO THE LEGAL AND BENEFICIAL

More information

Amdocs Field Service

Amdocs Field Service Amdocs Field Service SOMETIMES YOU NEED MORE THAN JUST GREAT FIELD SERVICE PERSONNEL Keeping your customers happy makes the difference between business success and failure, and the service that you deliver

More information

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,

More information

About IER. HARDWARE MAINTENANCE and support services. PROFESSIONALISM and experience

About IER. HARDWARE MAINTENANCE and support services. PROFESSIONALISM and experience About IER IER is the world leader in supplying major transportation networks with printers, readers, kiosks and software for secure passenger and baggage check-in and processing. It is also one of the

More information

POWER YOUR BUSINESS WITH OUR EXPERTISE. Hays Oil & Gas recruiting capabilities

POWER YOUR BUSINESS WITH OUR EXPERTISE. Hays Oil & Gas recruiting capabilities POWER YOUR BUSINESS WITH OUR EXPERTISE Hays Oil & Gas recruiting capabilities Contents 03 Our promise 04 Our global network 04 Our recruiting experts 05 Our services 07 Our brand 07 Your global recruitment

More information

SMART CITIES And ENERGY. Finding new markets in a changing world

SMART CITIES And ENERGY. Finding new markets in a changing world SMART CITIES And ENERGY Finding new markets in a changing world 1 Today s Session Smart City introduction Growth Success Story - Smart Grid, Smart City Josh Gerber of SDG&E Growth Success Story - Blueprint

More information

Market Highlights Miami

Market Highlights Miami Market Highlights Miami Highest Number of Sales In Miami s 93 Year History 2011 2012 2013 Could be another! April News Headlines: Miami Condo Sales Spiked 18.7% with Luxury Properties Leading the Pack

More information

Investing in tomorrow s energy, today

Investing in tomorrow s energy, today Investing in tomorrow s energy, today Track record 2009 vestas.com Track record by turbine type* Turbine type Quantity Total MW Other 26,506 13,907 V52-850 kw 3,424 2,910 V80-1.8 MW 1,016 1,829 V80-2.0

More information

Vallourec Global Solutions. Tubular Solutions FROM CONCEPTION TO COMPLETION

Vallourec Global Solutions. Tubular Solutions FROM CONCEPTION TO COMPLETION Vallourec Global Solutions Tubular Solutions FROM CONCEPTION TO COMPLETION Vallourec offers a comprehensive range of innovative solutions in addition to premium OCTG products. These solutions are designed

More information

Enterprise Asset Performance Management

Enterprise Asset Performance Management Application Solution Enterprise Asset Performance Management for Power Utilities Using the comprehensive Enterprise Asset Performance Management solution offered by Schneider Electric, power utilities

More information

Gas Turbine Generator Systems Power Plants, 1-50 MW. Solar Turbines Reliable Power - When and Where You Need It. A Caterpillar Company

Gas Turbine Generator Systems Power Plants, 1-50 MW. Solar Turbines Reliable Power - When and Where You Need It. A Caterpillar Company Solar Turbines A Caterpillar Company Gas Turbine Generator Systems Power Plants, 1-50 MW 0942- Reliable Power - When and Where You Need It Global Experience Worldwide Gas Turbine Leader The world leader

More information

Customer Care Service Level Agreements

Customer Care Service Level Agreements HIGHLIGHTS Unified, comprehensive service and support Encompasses all Harmonic products and technologies Choice of plans to meet a customer s self-support capabilities and infrastructure complexity Fast,

More information

Opportunities for Action in Industrial Goods. The Price Is Right: Optimizing Industrial Companies Pricing of Services

Opportunities for Action in Industrial Goods. The Price Is Right: Optimizing Industrial Companies Pricing of Services Opportunities for Action in Industrial Goods The Price Is Right: Optimizing Industrial Companies Pricing of Services The Price Is Right: Optimizing Industrial Companies Pricing of Services Industrial companies

More information

Dimension Data s Uptime Maintenance Service

Dimension Data s Uptime Maintenance Service Dimension Data s Uptime Maintenance Service The pace of business today simply doesn t allow for downtime. When systems go off-line, productivity drops, time and money go to waste and opportunities are

More information

The home of integrated marine energy services

The home of integrated marine energy services The home of integrated marine energy services Braemar provides expert services to the shipping, marine, insurance industries. Braemar Shipping Services Plc is listed on the London Stock Exchange. With

More information

Remote control/problem resolution

Remote control/problem resolution LANDesk Solution Brief: Remote control/problem resolution Solving real IT challenges. Solve user problems the first time anytime, anywhere The Challenge: One thing is certain in the modern enterprise:

More information

Ken Favaro Ashish Jain Samuel Bloustein. Small Business Banking Customers An Attractive Segment for Organic Growth

Ken Favaro Ashish Jain Samuel Bloustein. Small Business Banking Customers An Attractive Segment for Organic Growth Leading Research Paul Hyde Ken Favaro Ashish Jain Samuel Bloustein Small Business Banking Customers An Attractive Segment for Organic Growth Small Business Customers Are Among the Most Profitable Segments

More information

Reducing Cycle Times and Work in Process Management Costs: Aerospace and Defense Industry

Reducing Cycle Times and Work in Process Management Costs: Aerospace and Defense Industry Reducing Cycle Times and Work in Process Management Costs: Aerospace and Defense Industry CYCLE TIMES AND COST CHALLENGES In Aerospace and Defense environments, the longer work stays in process, the longer

More information

Remote Control/Problem Resolution

Remote Control/Problem Resolution Remote Control/Problem Resolution Have the best of all worlds secure, reliable remote control with robust information gathering and problem resolution tools Solve user problems the first time anytime,

More information

Seamus McMahon Ashish Jain Kumar Kanagasabai. Redefining the Mission for Banks Call Centers Cut Costs, Grow Sales, or Both

Seamus McMahon Ashish Jain Kumar Kanagasabai. Redefining the Mission for Banks Call Centers Cut Costs, Grow Sales, or Both Perspective Amit Gupta Seamus McMahon Ashish Jain Kumar Kanagasabai Redefining the Mission for Banks Call Centers Cut Costs, Grow Sales, or Both Contact Information Chicago Ashish Jain Principal 312-578-4753

More information

France A.T. Kearney Foreign Direct Investment Confidence Index (FDICI)

France A.T. Kearney Foreign Direct Investment Confidence Index (FDICI) France 20 A.T. Kearney Foreign Direct Investment Confidence Index (FDICI) 20 A.T. Kearney FDI Confidence Index 20 2 6 4 0 20 Rankings 20 2 4 0 6 20 24 20 2 4 6 0 20 24 2 US China Canada Germany UK Japan

More information

IFS CLOUD ON MICROSOFT AZURE YOU RE ALWAYS READY TO POUNCE

IFS CLOUD ON MICROSOFT AZURE YOU RE ALWAYS READY TO POUNCE IFS CLOUD ON MICROSOFT AZURE YOU RE ALWAYS READY TO POUNCE 2 IFS CLOUD ON MICROSOFT AZURE IFS CLOUD ON MICROSOFT AZURE 3 MAKE YOUR MOVE POISED FOR ANY OPPORTUNITY CLOUD AS YOU WANT IT It s a busy and fast-moving

More information

INSITE. Dimension Data s monitoring offering

INSITE. Dimension Data s monitoring offering Dimension Data s offering What s on your mind? Is your infrastructure management strategy optimal? Are you achieving optimum ROI on your infrastructure management investment? Are you employing the latest

More information

SEPTEMBER 2012 TALENT ASSESSMENT IN M&A THE PEOPLE FACTOR

SEPTEMBER 2012 TALENT ASSESSMENT IN M&A THE PEOPLE FACTOR SEPTEMBER 2012 TALENT ASSESSMENT IN M&A THE PEOPLE FACTOR It is critical to assess the target company s human capital with the same rigor that s applied toward assessing pension liabilities, inventories,

More information

Xerox Remote Print Services Services you can count on

Xerox Remote Print Services Services you can count on Xerox Remote Print Services Services you can count on Xerox Remote Print Services is a managed print service offering that includes our highly skilled customer services team, proactive and intelligent

More information

is no To fill the critical gap between strategy and execution plan and performance you must have the right people in the right jobs

is no To fill the critical gap between strategy and execution plan and performance you must have the right people in the right jobs Winning is no accident Proven assessments of performance and potential to improve organizational leadership at every level To fill the critical gap between strategy and execution plan and performance you

More information

Policy Management Compliance 360 GRC Software Suite

Policy Management Compliance 360 GRC Software Suite Policy Management Compliance 360 GRC Software Suite 2 Compliance 360 Software Suite: Policy Management Introduction Policies and procedures are the underpinning of any governance, risk and compliance (GRC)

More information

Implementing AML Transaction Monitoring Systems: Critical Considerations

Implementing AML Transaction Monitoring Systems: Critical Considerations Implementing AML Transaction Monitoring Systems: Critical Considerations Issue From a software implementation perspective, implementing an anti-money laundering (AML) transaction monitoring system may

More information

Agilent OSS Wireless QoS Manager

Agilent OSS Wireless QoS Manager Agilent OSS Wireless QoS Manager The leading-edge solution for wireless-data service assurance New Wireless Challenges To manage today s wireless data services in a manner that ensures top service quality,

More information

Customer Support & Professional Services

Customer Support & Professional Services Customer & Professional Services Grass Valley s global network of skilled service engineers and delivery infrastructure can help you deploy and maintain mission-critical products and systems from Grass

More information

A Tailored Oracle E-Business Suite Doesn t Need to Cost You

A Tailored Oracle E-Business Suite Doesn t Need to Cost You A Tailored Oracle E-Business Suite Doesn t Need to Cost You Using Preventive Controls Governor to close gaps and save money by configuring, not customizing Introduction Enterprise resource planning (ERP)

More information

E-Seminar. Financial Management Internet Business Solution Seminar

E-Seminar. Financial Management Internet Business Solution Seminar E-Seminar Financial Management Internet Business Solution Seminar Financial Management Internet Business Solution Seminar 3 Welcome 4 Objectives 5 Financial Management 6 Financial Management Defined 7

More information

Customer Support. Superior Service Solutions for Your Laser and Laser Accessories. Superior Reliability & Performance

Customer Support. Superior Service Solutions for Your Laser and Laser Accessories. Superior Reliability & Performance Customer Support Superior Service Solutions for Your Laser and Laser Accessories Superior Reliability & Performance Optimizing Service Support for our Customers. Increased up-time Focus on core business

More information

IE Business School s. www.ie.edu/mbas

IE Business School s. www.ie.edu/mbas IE Business School s s www.ie.edu/mbas WHY AN MBA AT IE BUSINESS SCHOOL? Recognized as one of the world s top business schools by international rankings, IE Business School offers a number of renowned

More information

IT Audit Services. Ensuring the Right Systems and Controls Are in Place to Manage Risks Created by New Technologies

IT Audit Services. Ensuring the Right Systems and Controls Are in Place to Manage Risks Created by New Technologies IT Audit Services Ensuring the Right Systems and Controls Are in Place to Manage Risks Created by New Technologies Why Data Matters Accurate and reliable data enables customers to place orders, companies

More information

CRITICAL THINKING AT THE CRITICAL TIME CONSTRUCTION SOLUTIONS

CRITICAL THINKING AT THE CRITICAL TIME CONSTRUCTION SOLUTIONS CRITICAL THINKING AT THE CRITICAL TIME CONSTRUCTION SOLUTIONS Table of Contents 1 ABOUT FTI CONSULTING 2 CHALLENGES OVERCOME 3 OUR EXPERTISE 4 PROJECT TYPES 5 OUR TEAM ii FTI Consulting, Inc. CONSTRUCTION

More information

Unlocking the Value of Continuous Monitoring and Control Automation Capabilities in SAP Process Control

Unlocking the Value of Continuous Monitoring and Control Automation Capabilities in SAP Process Control Unlocking the Value of Continuous Monitoring and Control Automation Capabilities in SAP Process Control Determining Where and How to Begin an Implementation Introduction Automation of controls is a key

More information

Best Practices for a BYOD World

Best Practices for a BYOD World Face Today s Threats Head-On: Best Practices for a BYOD World Chris Vernon CISSP, VTSP Security Specialist Agenda Mobile Threats Overview 2013 State of Mobility Survey Canada BYOD Best Practices 2 Mobile

More information

Juniper Optimum Care. Service Description. Continuous Improvement. Your ideas. Connected. Data Sheet. Service Overview

Juniper Optimum Care. Service Description. Continuous Improvement. Your ideas. Connected. Data Sheet. Service Overview Juniper Optimum Care Service Overview An Ongoing Proactive Service Creating a Partnership for Optimum Network Performance Network operations managers are facing a triple mandate optimize the network, avoid

More information

The Doing Business report presents

The Doing Business report presents Doing Business 2016 Distance to frontier and ease of doing business ranking The Doing Business report presents results for two aggregate measures: the distance to frontier score and the ease of doing business

More information

Maintenance Service 1.1 ANNUAL PREVENTIVE MAINTENANCE 1.2 ON-SITE REMEDIAL SERVICES

Maintenance Service 1.1 ANNUAL PREVENTIVE MAINTENANCE 1.2 ON-SITE REMEDIAL SERVICES Maintenance Service Statement of Work 1.0 Executive Summary - 1 - UPS/PDU Advantage Ultra UPS/PDU Advantage Ultra Service Service Table of Contents 1.0 Executive Summary 2.0 Features & Benefits 3.0 Details

More information

Crisis and issues management

Crisis and issues management Crisis and issues management Your reputation is everything. It is who you are, how you are perceived and your licence to operate. You ve worked hard to build and protect the reputation of your organisation,

More information

GLOBAL RETAIL TRENDS IMPLICATIONS FOR COMMERCIAL REAL ESTATE

GLOBAL RETAIL TRENDS IMPLICATIONS FOR COMMERCIAL REAL ESTATE GLOBAL RETAIL TRENDS IMPLICATIONS FOR COMMERCIAL REAL ESTATE Q2 2013 GLOBAL ECONOMY 2013: Steady Relative to 2012 1.7% CANADA 1.6% U.S. 2.9% MEXICO 1.1% UK -0.5% FRANCE -1.8% SPAIN 0.5% GERMANY -2.0% ITALY

More information

AVANTGARD Hosting and Managed Services

AVANTGARD Hosting and Managed Services AVANTGARD Hosting and Managed Services AVANTGARD HOSTING AND MANAGED SERVICES SunGard meets its customers diverse set of requirements by not only bringing to market scalable, flexible, and industry leading

More information

Dimension Data s Uptime Support Service

Dimension Data s Uptime Support Service Dimension Data s Uptime Support Service As more technology enters the world, and is introduced into organisations, the typical IT environment increases in complexity. Businesses require higher levels of

More information

World Consumer Income and Expenditure Patterns

World Consumer Income and Expenditure Patterns World Consumer Income and Expenditure Patterns 2014 14th edi tion Euromonitor International Ltd. 60-61 Britton Street, EC1M 5UX TableTypeID: 30010; ITtableID: 22914 Income Algeria Income Algeria Income

More information

PANDUIT Physical Layer Infrastructure Management. EMC Smarts Integration Module

PANDUIT Physical Layer Infrastructure Management. EMC Smarts Integration Module PANDUIT Physical Layer Infrastructure Management EMC Smarts Integration Module SM About PANDUIT A World Class Developer PANDUIT is a world class developer and provider of leading edge solutions that help

More information

Case Study Verafirm Certification KPIT Technologies Limited

Case Study Verafirm Certification KPIT Technologies Limited Case Study Verafirm Certification KPIT Technologies Limited Contents Sr. No. I Background II Business Challenges III IV Road to Verafirm Certification Approach: Test of Design & Effectiveness V VI Results

More information

World Leader of Subsea Systems

World Leader of Subsea Systems Subsea Systems World Leader of Subsea Systems FMC Technologies is a leading global provider of subsea production and processing systems to the offshore industry. We partner with our customers to develop

More information

Paradigm High Tech and Innovative Software Solutions for the Oil and Gas Industry

Paradigm High Tech and Innovative Software Solutions for the Oil and Gas Industry Paradigm High Tech and Innovative Software Solutions for the Oil and Gas Industry EOST Strasbourg 17 Jan. 2012 Vision for Energy Matthieu Quinquet Outline General information Core activities and market

More information

Your Global Partner to Project Success. Specialists and services you can rely on

Your Global Partner to Project Success. Specialists and services you can rely on Your Global Partner to Project Success Specialists and services you can rely on Why choose Brunel? Having access to the right knowledge and experience is essential to any organisation. By developing close

More information

CHEVRON GETS ITS SQL PIPELINE UNDER CONTROL WITH SQL DIAGNOSTIC MANAGER

CHEVRON GETS ITS SQL PIPELINE UNDER CONTROL WITH SQL DIAGNOSTIC MANAGER CHEVRON GETS ITS SQL PIPELINE UNDER CONTROL WITH SQL DIAGNOSTIC MANAGER PAGE 1 OF4 THE CHALLENGE Chevron s SQL Server database environment was growing fast. Up until now, they had simply relied on Microsoft

More information

Aftermarket Field Service Capabilities

Aftermarket Field Service Capabilities 3 International View ABZ Business Park Aberdeen AB21 0BJ aberdeen.sc@spxflow.com Aftermarket Field Service Capabilities For General Services, Planned & Emergency Offshore Field Service Mobilisation Call:

More information

IN ENERGY. Essentials Guide. Common Problems. www.sapphiresystems.com

IN ENERGY. Essentials Guide. Common Problems. www.sapphiresystems.com Essentials Guide FAST FORWARD IN ENERGY Common Problems Whether your organisation is a large, multi-national oil and gas company, or a local independent producer, your business is at the mercy of a volatile

More information

Uniformance Asset Sentinel. Advanced Solutions. A real-time sentinel for continuous process performance monitoring and equipment health surveillance

Uniformance Asset Sentinel. Advanced Solutions. A real-time sentinel for continuous process performance monitoring and equipment health surveillance Uniformance Asset Sentinel Advanced Solutions A real-time sentinel for continuous process performance monitoring and equipment health surveillance What is Uniformance Asset Sentinel? Honeywell s Uniformance

More information

Cisco Conference Connection

Cisco Conference Connection Data Sheet Cisco Conference Connection Cisco IP Communications a comprehensive system of powerful, enterprise-class solutions including IP telephony, unified communications, IP video/audio conferencing,

More information

GLOBAL HRMONITOR NEW DIMENSIONS IN ONLINE HR INFORMATION TALENT HEALTH RETIREMENT INVESTMENTS

GLOBAL HRMONITOR NEW DIMENSIONS IN ONLINE HR INFORMATION TALENT HEALTH RETIREMENT INVESTMENTS GLOBAL HRMONITOR NEW DIMENSIONS IN ONLINE HR INFORMATION TALENT HEALTH RETIREMENT INVESTMENTS DISCOVER MERCER S GLOBAL HRMONITOR ABOUT GLOBAL HRMONITOR Mercer s Global HRMonitor is a single-source, web-based

More information

Connect the Leading Global Financial Centres by Ultra Low Latency Network

Connect the Leading Global Financial Centres by Ultra Low Latency Network Connect the Leading Global Financial Centres by Ultra Low Latency Network China Telecom Global Ltd. 21 March 2013 Every millisecond counts Time is money & every millisecond counts! Network latency demands

More information

opinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive

opinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive opinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive Contents Introduction 01 Having the cake and eating it 01 Holistic = end to end 01 The devil is in the detail

More information

360 o View of. Global Immigration

360 o View of. Global Immigration 360 o View of Global Immigration In a fast moving global economy, remaining compliant with immigration laws, being informed and in control is more challenging than ever before. We are a globally linked

More information

AVANTGARD RECEIVABLES GETPAID Enterprise Edition

AVANTGARD RECEIVABLES GETPAID Enterprise Edition AVANTGARD RECEIVABLES GETPAID Enterprise Edition Comprehensive Order-to-Cash Management AvantGard Receivables GETPAID drives automation, workflow and collaboration across the order-to-cash cycle, with

More information

Intelligent Network Management System. Comprehensive Network Visibility and Management for Wireless and Fixed Networks

Intelligent Network Management System. Comprehensive Network Visibility and Management for Wireless and Fixed Networks Intelligent System Comprehensive Visibility and for Wireless and Fixed s Performance Analysis Made Easy With the increase in wireless network sizes and network complexities and the inter-operation of diverse

More information

IBM Global Services. IBM Maintenance Services managed maintenance solution for Cisco products

IBM Global Services. IBM Maintenance Services managed maintenance solution for Cisco products IBM Maintenance Services managed maintenance solution for Cisco products agenda The challenges of business connection The IBM/Cisco strategic alliance Introducing IBM Maintenance Services managed maintenance

More information

Architectural hardware consulting services

Architectural hardware consulting services Architectural hardware consulting services Architectural hardware consulting services Door hardware may only be a small percentage of the cost of the design and construction process, but it encompasses

More information

GE Oil & Gas Subsea Systems. 1 GE 2012 All Rights Reserved Unauthorised Reproduction Prohibited

GE Oil & Gas Subsea Systems. 1 GE 2012 All Rights Reserved Unauthorised Reproduction Prohibited GE Oil & Gas Subsea Systems 1 GE 2012 All Rights Reserved Unauthorised Reproduction Prohibited 2 2 GE 2012 All Rights Reserved Building a strong foundation Subsea Systems Turbomachinery Measurement & Control

More information

From the Mill to the Well

From the Mill to the Well From the Mill to the Well Tenaris Oilfield Services Delivering better value to oil and gas customers Tenaris Oilfield Services offers a complete range of tubular services to support your oilfield drilling

More information

International Institute of Business Analysis. Salary Survey Report

International Institute of Business Analysis. Salary Survey Report International Institute of Business Analysis Salary Survey Report December 15, 2013 Introduction International Institute of Business Analysis (IIBA) is the independent, nonprofit, professional association

More information

This year s report presents results

This year s report presents results Doing Business 2015 Going Beyond Efficiency Distance to frontier and ease of doing business ranking This year s report presents results for 2 aggregate measures: the distance to frontier score and the

More information

Global Service for Turbomachinery SERVICES

Global Service for Turbomachinery SERVICES Global Service for Turbomachinery SERVICES Comprehensive Quality Service With more than a century of turbomachinery experience and a tradition of excellence, Elliott offers a single, comprehensive source

More information