10th & 11th June 2015 Park Inn Hotel, London Heathrow, UK

Transcription

1 FLIGHT OPERATIONS IT CONFERENCE EMEA 10th & 11th June 2015 Park Inn Hotel, London Heathrow, UK INDEPENDENT MROs DELEGATE INFORMATION Vendors exhibiting their software include: Excellent, very relevant to today s aviation needs. Kenya Airways Lead Sponsor: The World s Leading Aviation IT Conference for MRO/M&E and Flight Operations Solutions returns to Heathrow in 2015 bigger and better!

2 WHY ATTEND AS A DELEGATE The Airline & Aerospace MRO & Operations IT Conference EMEA, returns to Heathrow for 2015 bigger and better than before with: 45+ of the world s leading IT vendors exhibiting their solutions; Listen to keynote presentations and case studies; and take part in interactive workshop sessions. It is the only event in the world that provides airlines, aircraft operators, MROs and OEMs with a one-stop shop to be able to review and demo the latest cutting edge technology, designed to streamline and increase aircraft maintenance and flight operations efficiency, as well as reduce costs dramatically. From the latest ipad/tablet solutions for the Flight Deck or Hangar to a complex maintenance management system. Keynote Presentations/Case Studies Live Software Demonstrations Interactive Workshop Sessions CONFERENCE OVERVIEW The conference provides a number of superb opportunities: A two day agenda of presentations, case studies and interactive workshops given by industry experts and the airline/mro IT users themselves, discuss the latest trends and innovations in this rapidly developing sector of the industry. New for 2015! EFB and MRO/M&E Software vendor showcase. See Pages 4-9 for full conference agenda Network with your peers from other airlines and MROs from across the EMEA region. Learn from their experiences, recommendations and exchange ideas delegates will be in attendance. A large exhibition area allows airlines, aircraft operators, OEMs and MROs the opportunity to try out the major software and hardware IT systems from 45+ the world s leading vendors. See over the page for a full list of vendors exhibiting their solutions and learn more about the software and hardware you will see.

3 LIVE SOFTWARE DEMONSTRATIONS: One of the key benefits of this event is that it allows airlines, aircraft operators, MROs and OEMs with an excellent chance to review and demo all the major software and hardware solutions in one place, in 2 days. Extended refreshment breaks during the presentation programme allows lots of time to browse the exhibiton area, and: Try out all the major MRO/M&E and Flight Operations Software and Hardware solutions from the world s leading vendors and see how they can benefit your company Try out all the latest upgrades and add-ons to compliment your current systems Discuss with the vendors best practice and how to overcome any problems you may be having with your current systems Flight Operations Software and Hardware solutions available to demo include: ipad / Win 8/ Tablet solutions for the Flight Deck EFB (Electronic Flight Bag) Flight Plannng Solutions Fuel Saving Solutions ETL (Electronic Technical Log) Operations Cost Management Optimising Weight & Balance Software MRO /M&E Software available to demo includes: Fully Integrated End-to-End MRO/M&E Solutions Supply Chain Solutions Software Digital Documentation Management Solutions/CMS MRO Solutions Linked to Enterprise Wide Software (ERP etc) Full scanning Services for Paperless Solutions ipad/tablet Solutions for the Hangar and Line Maintenance CONFERENCE ROOM (TRACK 1) ENDEAVOUR ROOM (TRACK 2) E1 E47 Refreshment Area E36 E35 E34 E33 E32 E31 E30 E38 E39 E40 E41 E46 E45 E44 E43 E37 E42 E2 E24 E25 E23 E26 E22 E27 E21 E28 E20 E29 E19 E18 E17 E3 E16 MAIN ENTRANCE REGISTRATION E4 E5 E6 E7 Refreshment Area E8 E9 E10 E11 E12 E13 E15 E14

4 DAY ONE WEDNESDAY 10th JUNE 2015 Look out for the new EFB and MRO/M&E IT Vendor Showcase Sessions! Icons explained: Flight Operations IT track MRO / M&E IT track Interactive Sessions Delegate participation encouraged The agenda includes keynote presentations, case studies, interactive workshops, and IT Vendor Showcases all delivered by airlines, aircraft operators, OEMs, MROs, Consultants, Regulators and IT Vendors to provide delegates with varied and interesting insights into the key topics in this constantly evolving aviation sector. Speakers include: Qatar Airways, Boeing, Airbus, Turkish Technik, Air France, AVITAS, SAKS Consulting, Oliver Wymann, Lufthansa Technik, FL Technics, Delta TechOps, Virgin Atlantic Airways, Transavia, Brussels Airlines, plus lots more. 08:00-08:55 BREAKFAST DELEGATE REGISTRATION SOFTWARE DEMONSTRATIONS 08:55-09:00 Chairman s opening remarks 09:00-09:30 Airline NextGen Aircraft & e-enablement Case Study. Virgin Atlantic outline their 787 e-enabling programme; from preparing for the aircraft delivery to the e-enabling initiatives they chose to implement. the prelimery project results to date are analysed as well as the company benefits that Virgin are beginning to see operating the aircraft. PRESENTER: Alex Pond, 787 e-enabling Project Manager Engineering, Virgin Atlantic Airways

5 MRO / M&E IT TRACK (Paperless & Mobile M&E Session) (Main Conference room) 09:30-10:00 How to make tough decisions with legacy Aviation IT: learn how to archive your legacy systems.. PProgress on initiatives with next generation technology such as big data, mobility, the paperless airline, and beyond are being stifled by the technical debt of legacy and arcane systems. The liability cost of shutting down redundant and obsolete systems is seen as being higher then the cost to maintain them or simply do nothing. This keynote by Paul Saunders offers practical solutions for aerospace organisations who believe that winter is coming and every system must die. How can latest thinking on information archiving, application retirement, and other emerging trends, allow organisations to tame the mountain of data and gain efficiencies from the complex technology eco-systems of merged, mixed and legacy fleets? PRESENTER: Paul Saunders, Global Product Manager, Flatirons Solutions 10:00-10:30 OEM Live Data Mobile Maintenance Case Study: A look at the Airbus Smarter Fleet powered by IBM. During the presentation you will see how Smarter Fleet uses live aircraft data and reporting to enable line engineers to have a fast and efficient mobile maintenance solution. The presentation will also include a live demo of the mobile maintenance solution. PRESENTERS: David Marem, Sales Manager Airline Applications, Airbus Loïs Guill le, Associate Partner, IBM 10:30-11:20 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) A Fuel Efficiency Case Study and Masterclass (09:30-10:30) This Masterclass session hosted by Aer Lingus and Aviaso will show you how to build a successful fuel savings program using sophisticated software tools. The economic impact of fuel efficiency management is huge, since fuel costs typically represent 30% - 40% of the total costs for an airline. You will be presented with practical examples on how to lower your fuel consumption by several percentage points and substantially improve the profitability. The topics of the case study include: Why is fuel efficiency management important How to start and organize a fuel efficiency improvement program What fuel saving initiatives can be implemented How to discover savings and manage initiatives Choosing the right software to support a fuel savings program Questions & answers Session hosted by: Willie McGonagle, Fuel Management Program, Aer Lingus Rudolf Christen, CEO, Aviaso

6 MRO / M&E IT TRACK (Main Conference room) FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) Fuel Efficiency / Management Software Vendor Showcase (11:20-12:20) 11:20-11:50 NextGen Aircraft Case Study: Beyond the floppy - Loadable software parts best practices from Norwegian and Boeing. The current generation of new airplanes have seen a marked increase in Loadable Software Airplane Parts (LSAP). During this presentation, Boeing and Norwegian review the operational changes brought about by this change on the 787 Dreamliner; key challenges to anticipate; best practices and benefits. PRESENTERS: Lars Näppä, Head of Project Management IT Department, Norwegian Air Shuttle ASA Steven McFeely, Manager E-enabling Fleet & Maintenance Solutions, Boeing 11:50-12:20 Delta TechOps Paperless Aircraft Maintenance Case Study. Hear how Delta TechOps is moving forward with completely paperless environments for their Base Maintenance and Line Maintenance. During the presentation Delta will walk you through an Electronic Routine and an Electronic Non-Routine so you will see the system working. Delta will also discuss their paperless reference manuals, e-signatures etc. PRESENTER: Lorraine DiMarco, General Manager Base Maintenance, Delta Air Lines 12:20-12:50 Rotary Wing MRO IT Case Study: ADAC Luftfahrt Technik GmbH share their success story of installing and operating their end-to-end ERP MRO solution. In this case study presentation ADAC Luftfahrt Technik outline their success story in selecting, implementing and using their MRO IT system. They outline the project from start to finish; from identifying expected benefits of installing a system inc: material, maintenance, planning, reliability and more; to selecting the right system for their rotary operation. They then outline the implementation and operational process and the benefits they are now experiencing now the system is live. PRESENTER: Jan Ketelsen, Manager Maintenance Planning, ADAC Luftfahrt Technik GmbH 12:50-14:00 LUNCH SOFTWARE DEMONSTRATIONS Your chance to quickly find out about all the major Fuel Efficiency / Management Software Solutions on the market. Each Vendor will provide a brief 8 minute showcase of their solutions including: Fuel Efficiency / Management product overview, new customers, latest developments, 2015 outlook. Vendors taking part include: 1) Sheorey Digital Systems 2) Airbus 3) OpenAirlines 4) Aviaso 5) Snecma 6) Boeing 7) Controls and Data Services (CDS)

7 MRO / M&E IT TRACK (Main Conference room) FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) Electronic Flight Bag (EFB) Vendor Showcase (Part 1) (14:00-15:30) 14:00-14:30 Implementation Case Study 1: Turkish Technic MRO Software Implementation Project. It has been one of the most complex MRO Software implementations in recent years and now in early 2015 Turkish Technic are live with their new system. In this case study presentation Turkish Technic outline the implementation project challenges that they faced; how they finally overcame these and now that the software is live the benefits they are beginning to see. They also offer best practice advice for any companies embarking on a similar project. PRESENTERS: Yavuz Serova, Senior VP IT, Turkish Technic Altan Buyukyilmaz, Executive VP, Turkish Technic 14:30-15:00 Implementation Case Study 2: FL Technics MRO Software approach and Implementations. In this case study presentation FL Technics outline their unique approach to MRO / M&E Software and implementations. FL Technics follow a less is more approach and so rather than move to a large, companywide IT project, they prefer to implement smaller, quick solutions where return on investment is measured in weeks rather than years. You will learn how this approach has benefited FL Technics across the company, the different solutions FL Technics have implemented recently and future plans. PRESENTER: Ramunas Paskevicius, IT Manager, FL Technics 15:00-15:30 MRO Technology Innovations: Are Wearable devices the solution for a fully connected aircraft Maintenance IT world? In this presentation industry market leaders for wearable devices in aviation, Ramco Systems, examine the potential impact of Google Glass and Smart Watches and provides examples of how these devices are already enabling line mechanics from airlines around the world to ensure faster aircraft turnaround times through accessing live to-do-lists via their wearble devices as the airplane is entering its parking bay, therefore ensuring replacement parts or software upgrades are ready for the next flight. PRESENTER: Upali Aparajita Patnaik, Business Head - Aviation EU & MENA Region, Ramco Systems 15:30-16:15 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market. Each Vendor will provide a brief 7 minute showcase of their solutions including: EFB product overview, new customers, latest developments, 2015 outlook, new customers, latest developments. Vendors taking part include: 1) ACFT PERFO 2) Boeing 3) AvioVision 4) Conduce 5) aircore_systems 6) Airbus 7) Arconics 8) Comply365 9) Ultramain 10) DAC International 11) T&A SYSTEME 12) Scandinavian Avionics 13) International Flight Support (IFS)

8 MRO / M&E IT TRACK (Main Conference room) FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) Electronic Flight Bag (EFB) Vendor Showcase (PART 2) (16:15-17:45) 16:15-16:45 MRO Data exchange Case Study: Lufthansa Technik outline how to seamlessly connect the operator with an MRO provider. Airlines have many different landscapes, using different IT systems both bespoke and standard solutions how can these different IT systems be effectively integrated with key data shared between organizations? In this presentation Lufthansa Technik explain how they overcome this problem by creating individual B-2-B interfaces for seamless connectivity with 3rd party software and by using their own MRO IT solution, manage-m, which customers can log into and view their key MRO data. Lufthansa Technik also outline how to provide reliable support for IT networks with increasing complexity. PRESENTER: Martin Stolley, Head of Solutions for Customers, Lufthansa Technik AG 16:45-17:15 Aircraft & Engine Lease Return Keynote: MRO data exchange between airline, MRO & Lessor; is digital documentation the answer for smooth aircraft & engine lease returns? Having the right documentation and data ready for an aircraft or engine lease return can cause big problems for airlines, operators and leasing companies alike. If you include MRO data from any 3rd party maintenance shops that the airline or operator may have used during the lease then the situation becomes more complicated. The presentation explores best practice for lease returns and the exchange of data using the latest IT systems and digital documentation. PRESENTER: Tim Scott, Vice President Technical Services, AVITAS 17:15-17:45 Aircraft Analytics Keynote: An overview of the Overall Management Architecture for Health Analysis (OMAHA) project being developed by Lufthansa Industry Solutions in collaboration with Airbus and other partners. The health status of an aircraft results from the aggregation and analysis of different data sources which is a very complicated procedure with an uncertain outcome. The goal for the future is to easily read the aircraft health status and to use this data to help with fleet planning. To this end, the Overall Management Architecture for Health Analysis (OMAHA) as part of a Future aircraft Maintenance Architecture is currently being developed by Lufthansa Industry Solutions and partners. The presentation will show the simulated environment being used to check the aircraft analytics and verify the feasibility of OMAHA. PRESENTERS: Oliver Hankel, Consultant MRO Solutions, Lufthansa Industry Solutions Stephan Marwedel, Expert in Information and Software Technology - Algorithm Development, AIRBUS Operations GmbH 18:00-20:00 COCKTAIL RECEPTION SOFTWARE DEMONSTRATIONS Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market. Each Vendor will provide a brief 7 minute showcase of their solutions including: EFB product overview, new customers, latest developments, 2015 outlook, new customers, latest developments. Vendors taking part include: 1) Web Manuals 2) EmpowerMX 3) Flatirons Solutions 4) UTC Aerospace 5) Flygprestanda 6) Sheorey Digital Systems 7) Teledyne Controls 8) SITA 9) navaero 10) PACE 11) Thales 12) Ovidius and EasyBrowse

9 DAY TWO THURSDAY 11th JUNE :00-09:00 BREAKFAST DELEGATE REGISTRATION SOFTWARE DEMONSTRATIONS FLIGHT OPERATIONS IT TRACK (Electonic Flight Bag EFB Session) (Main Conference room) 09:00-09:30 EFB Keynote Presentation: Data Connectivity for EFBs There is a push to get data connectivity for EFBs, but many operators still struggle with defining what data is needed, and why it is beneficial, when it comes to defining the business case. In this presentation Boeing outline what specific needs are for EFB applications and how implementing data connectivity provides tangible benefits for airlines and operators. PRESENTER: Bill Vlases, Manager EFB Solutions, Boeing 09:30-10:00 Airline EFB Case Study - Transavia and SITAOnAir extensive EFB project including a outline of the project to date and future plans. The case study presentation will begin with Transavia providing an outline of their innovative EFB project to date including: hardware installation, applications rolled out, connectivity, 429 data feeds to EFB app, cloud. They then provide an insight into future developments of the project. SITA OnAir take up the story for the second half of the presentation and outline how SITA OnAir has hosted the EFB environment in the SITA ATI Cloud which is effectively shared by 2 airlines (Transavia Holland & Transavia France) both using the same shared ground element. The presentation will also cover some of the 24/7 monitoring SITA OnAir provide. PRESENTERS: Peter von Blokland, Director Flight Technical Department, Transavia Toby Tucker, Portfolio Director, SITA OnAir 10:00-10:30 Airline EFB Case Study - To buy or to build? In this case study, Thomas Cook UK outline their extensive EFB project and their decision to develop their own EFB solution rather than to buy a commercially available system. The solution was first developed by partner airline Condor, in conjunction with a local software development company. The case study will outline the benefits of this approach in terms of development freedom and the success of the project to date - you will also hear about the challenges of developing an EFB solution from the ground-up. PRESENTERS: Capt. Andy Jones, EFB Project Team, Thomas Cook UK Shaun Landy, Flight Operations Manager, Thomas Cook UK 10:30-11:30 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS MRO / M&E IT TRACK (Workshop / Showcase room) MRO/M&E IT Vendor Showcase (PART 1) (09:00 10:30) Your chance to meet with the major end-to-end MRO/M&E and Document Management Vendors on the market. Each Vendor will have the floor for 7 minutes to showcase their: MRO/M&E IT product overview, new customers, latest developments, product roadmap. Vendors taking part include: 1) AeroSoft Systems 2) Sheorey Digital Systems 3) Commsoft 4) EmpowerMX 5) IFS 6) Mxi Technologies 7) Ramco Systems 8) Ultramain 9) Rusada 10) TRAX 11) Flatirons Solutions 12) IDMR Solutions

10 FLIGHT OPERATIONS IT TRACK (Main Conference room) 11:30-12:00 Airline Case Study - Latest EFB Developments: Improved flight planning tools and in-flight EFB Module. Brussels Airlines provide a short introduction into flight planing and in-flight performance optimization linked to EFB using sophistiated software tools. They outline the project to date and show how this process can generate significant fuel savings. PRESENTER: Pieter Steurbaut, Fuel Efficiency Manager, Brussels Airlines 12:00-12:30 Airline Case Study - Air France Airport Database and Performance Software. During this case study from Air France you will hear why they chose to outsource their management of airport and obstacle databases and how having access to a continually updated database including 24/7 NOTAM watch linked to perfomance software along with EFB data synchronization can hugely increase safety, efficiency and reduce costs. PRESENTERS: Olivier Wilmart, Head of Flight Standards & Policies - Captain B 777), Air France Alain Nguyen, Head of Performance Engineering Dept, Air France 12:30-13:00 Airline Fuel Savings Case Study. How Transavia engaged pilots in their fuel conservation program using sophisticated software tools. This case study explains how Transavia achieved pilot buy-in to their fuel conservation program by providing their pilots with key data at their fingertips before and after each flight. PRESENTERS: Thomas Aliguen, Fuel Manager, Transavia Alex Feray, CEO, OpenAirlines 13:00-14:15 LUNCH SOFTWARE DEMONSTRATIONS MRO / M&E IT TRACK (Workshop / Showcase room) MRO/M&E IT Vendor Showcase (PART 2): Technical Document Management Solutions: (11:30-12:00) 1) Volartec 2) Swiss AviationSoftware 3) Web Manuals 4) Comply365 5) ADT Seize the Digital Future for Aviation MRO Business: (12:00-13:00) This workshop will provide insights on the different ways to transform your MRO operations to make it future ready. The session will also feature how Hexaware is gearing up by leveraging the below elements as a part of its Digital MRO Suite of offerings: Mobility, Integration & Wearables Big Data & Analytics Migration & Testing Inventory Optimization Data Warehouse & BI Tools Key Takeaways from Workshop: Learn how to improve efficiency through mobile enablement Get insights on the tools used in leading transformational projects Insights into risk free migration to new generation MRO products How to optimize your spare parts inventory with advanced analytics Understand the business benefits of digital transformation of MRO organizations Workshop hosted by: Baiju Jacob, Director, Global Travel & Transportation, Hexaware Technologies

11 FLIGHT OPERATIONS IT TRACK (Main Conference room) 14:15-14:45 EFB Implementation Keynote: How to Implement a successful EFB project. Drawing on their experience of succesful EFB implementations with many airlines, AvioVision outline the keys to a successful project, including: gaining regulatory compliance; selecting the right software and hardware options for your particular requirements; setting realistic targets and goals and more. PRESENTER: Wim de Munck, Chief Technology Officer, AvioVision 14:45-15:15 Airline Mobility Case Study: Designing the airline of the future. Using tablets not just for pilots, but for the entire airline. The operational efficiencies tablets and wearable technology can bring to life us being underutilized by airlines today. Airlines need to think out of the box and bring innovation into their operation. Tablets can be used for more than charting and mapping, etc, airlines can use mobile technology and wearables for things like crew communications, delay communications, training, safety management, corporate communications, real time data collection with electronic forms, electronic dispatch releases, etc. PRESENTER: Kerry Frank, CEO, Comply365 MRO / M&E IT TRACK (Workshop / Showcase room) Soup to Nuts: Best Practice Selection, Implementation & Upgrade of MRO solutions: (14:15-15:15) How to start a Programme of Selection, Implementation or Upgrade Key Pitfalls Dealing with Vendors when things go wrong Avoiding critical mistakes How to maintain a focus on ROI Helping your organisation accept change Workshop hosted by: Sharhabeel Lone, Global Partner, SAKS Consulting 15:15-16:00 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS 16:00-16:30 Paperless Airline Keynote: Solving the cost of Paper - an outline of a truly paperless airline. In this keynote presentation, Ultramain Systems outline what it means for an airline to go paperless. Using examples from customers they show the real-world benefits of eliminating paper both in the Hanagar and in the Flight Deck by using mobility applications such as Electronic Logbook (ELB) and Mobile Mechanic. PRESENTER: Bruce Gowling, Business Advisor, Ultramain Systems 16:30-17:00 Flight Planning Keynote: The future of Flight Planning - how to optimize the entire flight operations process through automating and customizing. PRESENTER: Dustin Wilden, Area Manager, AIR SUPPORT 17:00 END OF CONFERENCE

12 INDEPENDENT MRO BOOKING FORM There are currently two VIP Registration options available for MROs to benefit from, which are set out in the BOOKING FORM. Our VIP delegate places are limited, so please reserve at your earliest convenience to secure your VIP registrations. DISCOUNTS are available if you can only attend for just one day. CONTACT US For more information contact : Stephen Keeble: stephen@aircraft-commerce.com Tel: Fax: For our CANCELLATION & REFUND policy, please see our Terms & Conditions at By registering using this form, it is assumed that you accept these Terms & Conditions VIP OPTION 1 VIP OPTION 2 VIP Option 1 includes 2 nights accommodation at the Holiday Inn Heathrow Ariel, which is a 10 min walk from the conference venue Park Inn Heathrow Hotel I wish to register: MRO VIP MRO VIP Delegate Rate of 345 TOTAL Euro Please mark which two nights accommodation you require: 9th June 10th June 11th June Aircraft Commerce will book your selected dates & send you confirmation. This MRO rate includes 2 nights; If you require additional nights, we can book these for 139 per night (room only), payable by you at checkout. Please send your additional requirements to edwina@aircraft-commerce.com VIP Offer 2 does NOT include accomodation I wish to register: Airline VIP Airline VIP Delegate Rate of Euro 95 TOTAL Euro DELEGATE 1 Company:... Name:... Job Title: Tel:... DELEGATE 2 Company:... Name:... Job Title: Tel:... To register further delegates please complete and return an additional form. Invoice me Cheque enclosed (payable to NIMROD PUBLICATIONS LTD.). Visa Master Address for invoice... Cardholder s name Card No: Company VAT No. (essential if applicable)... Expiry Date Security Code For our cancellation & refund policy please view our Terms & Conditions at By registering your delegate place(s) using this form you agree to these Terms & Conditions

13 THE WORLD S LEADING AVIATION MRO & OPERATIONS IT CONFERENCE SERIES RETURNS TO THE EMEA REGION 2015 The conference was a great opportunity for industry technology professionals to touch base on important matters in the aviation industry Director, Information Technology, JorAMCo Excellent opportunity to see Vendors and network in one location IT Manager, KLM (UK) Engineering Great conference with lots of new info; for me it was most useful Belle Air, EFB Project Coordinator Excellent and very relevant TRC Digital Data Officer, Emirates Very good a nice balance between workshops, case studies and vendor sales activities. Also a very useful networking opportunity. I feel I learned about the vendors current software solutions and common issues problems in the MRO world Virgin Atlantic Airways It is becoming the event of the year. Very important for us to participate for information and networking Danish Air Transport A/S Very interesting and worthwhile event Monarch Airlines Great mix of exhibitors and presentations Jet2.com It was interesting with a diversified line up of speakers. All relevant and it was very insightful Malmo Aviation You cannot afford to miss this type of conference otherwise you will miss out on learning about the latest advances in technology Kuwait Airways