MOVING FORWARD. Customer Connection Day. Agenda - 24/09/2013 Meeting Center (XPO) - Kortrijk

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1 MOVING FORWARD Customer Connection Day Agenda - 24/09/2013 Meeting Center (XPO) - Kortrijk

2 CUSTOMER CONNECTION DAY 2013

3 CUSTOMER CONNECTION DAY WELCOME Ad Ultima has the pleasure to welcome you to the Customer Connection Day In the past year we obviously did not sit still. With the expansion of our competencies in the area of Product Lifecycle Management and CRM we no longer speak of Ad Ultima however we now speak of the Ad Ultima Group. Within this group, several business units were established, each focusing on specific areas such as PLM, CRM, Business Consulting and ERP. Of course this year again we welcome our partners on the Partner Expo. You will have plenty of time to connect with our partners during the different breaks. Remember, this is your Customer Connection Day. Therefore feel free to expand your knowledge and broaden your network within the Microsoft and PTC channel We thank you for your presence.

4 CUSTOMER CONNECTION DAY AGENDA 10:00-10:30 Welcome coffee 10:30-11:10 Strategy & Roadmap of Ad Ultima 11:15-12:00 Microsoft & PTC Keynotes 12:00-13:30 Lunch & Partner Expo 13:30-14:20 Breakout 1 14:30-15:20 Breakout 2 15:30-16:00 Coffee break & Partner Expo 16:00-16:50 Breakout 3 17:00-17:30 Closing session 17:30-20:30 Reception & Partner Expo

5 CUSTOMER CONNECTION DAY SESSIONS Welcome coffee Strategie & Roadmap van Ad Ultima Microsoft Keynote Stratégie & Roadmap d Ad Ultima PTC Keynote Lunch & Partner Expo Projectbased Manufacturing Advanced Discrete Manufacturing 2 Way Logistics Projects Business Intelligence Cloud power - CRM Coffee Break & Partner Expo Wholesale Enterprise Document Management Migrations Closing session Reception & Partner Expo LEGEND Nederlands Français English

6 MOVING FORWARD

7 CUSTOMER CONNECTION DAY

8 CUSTOMER CONNECTION DAY PROJECTBASED MANUFACTURING by Steven Hemans & Dirk Luwaert 13:30-14:20 English MC 1 As a company manufacturing products and managing them as a project, you are using engineering and ERP/CRM software at the same time. You might even use Product Lifecycle Management software or some kind of product configurator. With all those different solutions, it is easy to lose track, the more if they are not integrated. During this session, we would like you to show how PLM, ERP and a configurator can be tied together in a few example scenarios. Working in a project modus often requires mobile access to your data. We will make some suggestions on what s possible in that field. ADVANCED DISCRETE MANUFACTURING by Stefaan Van Cauwenberghe & Patrick Desmarets 13:30-14:20 English MC 2 When you re a manufacturer in Europe, you re always facing challenges to control cost, improve visibility, win new business and enable growth. Controlling costs in all areas of the business and supply chain is the key to improving gross margin and profitability it s almost always easier to drive up profits by eliminating unnecessary costs than by selling more products. Leading manufacturers have adopted or are now applying the principles of lean manufacturing as a key part of their drive to control costs. Reducing inventory and improving coordination with the supply chain can help you achieve a leaner profile. We will show you how a lean manufacturer can use Microsoft Dynamics AX 2012 to support this manufacturing strategy. 2 WAY LOGISTICS: Empowering forward & reverse logistics by Chris Van Boxel 13:30-14:20 English MC 3 The time that production companies only need a forward gear when it comes to their supply chains is set to change. Events such as the rise of on line shopping and home deliveries, growing pressure to make efficient use of transport, and regulations requiring items such as electrical products and cardboard waste to be recycled are already pushing reverse logistics higher up the corporate agenda. Many logistics systems aren t well prepared to deal with reverse logistics processes. 2wayLogistics adds functionality to the MS Dynamics AX platform for managing with one software both reverse logistics and forward logistics for tomorrow s sustainable enterprise. Extensive horizontal functionality in out-of-the-box Microsoft Dynamics AX allows 2wayLogistics to focus on business processes that proceed or take place after warehouse & production operations. The 2wayLogistics add-on leverages the use of ERP in the targeted business domains.

9 CUSTOMER CONNECTION DAY PROJECTS by Christophe Tribouillard 14:30-15:20 English MC 1 Advanced Projects is the most comprehensive Enterprise Project Portfolio Management (EPPM) solution available for Microsoft Dynamics AX. Built to manage your end-toend set of projects, this solution is an excellent fit for project based companies who are looking to improve performance of the full lifecycle of a client engagement, while gaining real time visibility to the portfolio of projects. In addition to providing you with a truly integrated project ERP solution, Advanced Projects also offers a number of key benefits for your organization. BUSINESS INTELLIGENCE by Simon Bruynsteen & Jan Ickroth 14:30-15:20 English MC 2 Ad Fluentem streamlines business processes where necessary, and then supports them by optimizing your IT systems. We do this for production and distribution companies most important operational processes (ERP), including reporting systems (BI), customer relationship management (CRM) and e-commerce. Business intelligence provides the necessary insight into your business. Information from different sources needs to be aggregated to better interpret your processes and to make deeper analysis. CLOUD POWER - CRM by Bjorn Robbens 14:30-15:20 English MC 3 Technology is evolving at a faster pace all the time. Keeping up to speed is only given for those organizations that have the scale to digest all those new evolutions. There are alternatives for companies that either don t have that scale or simply don t want to invest in technology knowing that it is constantly changing. More and more solutions are or will soon be available in the Cloud. The Ad Ultima Group is of course following this evolution from close-by. Microsoft Dynamics CRM uses the power of Microsoft, Microsoft Office, and Microsoft Dynamics to deliver best-in-class relationship-management tools that offer insights where you need them the most.

10 CUSTOMER CONNECTION DAY WHOLESALE by Simon Bruynsteen & Steven Hermans 16:00-16:50 English MC 1 A wholesaler focusing on technical products has to manage a complex and extended assortment identified by numerous specifications. On top of that, we see that e-business becomes more and more important so getting your catalogue on the net in a managed way is vital. A good e-business solution is worthless if not backed by a solid logistics solution. We will show you a few solutions that help you manage the complete e-business cycle from catalogue to invoice. ENTERPRISE DOCUMENT MANAGEMENT by Karl Fonteneau 16:00-16:50 English MC 2 Automating your document management ensures optimal accessibility to documents and the information they contain. This guarantees that the right people get the information at the right time. You can trace all documents faster and consult them more easily in your document management system. You also save lots of time as you avoid actions involving paperwork, such as in your invoicing process. Modifications and additions are immediately available for everyone, document statuses are clearly visible at all times. Everyone works with the same and most up-to-date document version, so there are no misunderstandings. Your documents are no longer separated from other business information. Those that have been created in Microsoft Dynamics software are archived and their information is added to the corresponding fields of Dynamics AX, so the information does not need to be printed or regenerated. MIGRATIONS by Wim Van hoorde 16:00-16:50 English MC 3 Moving from one version of AX to another isn t always as easy as you might hope. Moving to AX 2012 might come down to re-implementing AX if you are running an older version of AX. In that scenario, it might take more time than you would like but Ad Ultima has built up a good experience upgrading our customers. In this session we would like to share some Do s and Don ts with you as well as present an alternative approach called Ready-2-Benefit for upgrading AX. We would also like to highlight how we help our customers prepare for change.

11 CUSTOMER CONNECTION DAY

12 ADULTIMA IMPROVING BUSINESS PRODUCTIVITY ADFLUENTEM IMPROVING BUSINESS PROCESSES BROCONSULTING IMPROVING BUSINESS RELATIONSHIP MANAGEMENT XANDORRA IMPROVING PRODUCT DEVELOPMENT

MOVING FORWARD. Customer Connection Day. Agenda - 24/09/2013 Meeting Center (XPO) - Kortrijk

MOVING FORWARD. Customer Connection Day. Agenda - 24/09/2013 Meeting Center (XPO) - Kortrijk MOVING FORWARD Customer Connection Day Agenda - 24/09/2013 Meeting Center (XPO) - Kortrijk CUSTOMER CONNECTION DAY 2013 WELCOME Ad Ultima has the pleasure to welcome you to the Customer Connection Day

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