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1 ก TOT netcall Softphone (Updated ) ก TOT netcall Softphone 1 TOT netcall Softphone 2 ก TOT netcall Softphone 1. ก TOT netcall Softphone (Setting) ก (Login) ก 2.1 Username Password ก... 9 ก (Login) 15 ก ก ก ก ก ก ก (Logout) 21 ก (Close) ก TOT netcall Softphone ก ก (Quit) ก ก Address Book TOT netcall.. 28 ***** TOT netcall ***** ก ก

2 ก TOT netcall Softphone ก ก (TOT netcall ID) (User Icon) ก / ก (Password) ก (Setting) ก ก ก ก Online = ก Offline = Processing = ก ก ( R ก ) (Address Book) TOT netcall Softphone TOT netcall Softphone Task Bar (Minimize) / ก (Login/Logout) ( /Speaker) ก ( ก ) / ( ก ) : ก TOT netcall Softphone

3 TOT netcall Softphone 2/28 ก TOTnetcall_setup.exe ก Click ก TOT netcall Click Run ก ก

4 ก Internet Explorer Security Warning Click Run 3/28 Click Run ก TOTnetcall Install System Click I Agree Click

5 ก TOTnetcall Install System Installation Complete (ก ) Click Close ก ก TOT netcall Softphone 4/28 Click ก Icon TOT netcall Softphone ( ) ก ก Double Click Icon Icon TOT netcall Softphone ก

6 ก TOT netcall Softphone 5/28 ก TOT netcall Softphone 1. ก TOT netcall Softphone Double Click Icon TOT netcall Softphone Double Click : Icon ก ก TOT netcall Softphone Double Click Icon TOT netcall Softphone ก TOT netcall Softphone ก Windows Security Alert ( ก TOT netcall Softphone ก ) ก Windows Security Alert TOT netcall Softphone Click Windows Security Alert ( ) TOT netcall Softphone Click Windows Security Alert : TOT netcall Softphone ก Windows Security Alert TOT netcall Softphone ก

7 Windows Security Alert TOT netcall Softphone Click Unblock ก Windows Security Alert ก 6/28 Click Unblock : ก Click Unblock Windows Security Alert

8 2. (Setting) ก (Login) ก (Setting) Username Password ( ก ) Click Setting 7/28 Click Setting : ก (Setting) Username Password

9 8/28 ก ก Property settings User name Password กก (Register) 1.ก ก User name 2. ก Keep password ก (Check mark) ก 3.ก ก Password 4.Click OK : ก (Setting) Username Password

10 2.2. (Setting) ก (Audio) ก (Login) ก ก ก (Hi-speed Internet Modem/Dial-up) ก ก (Login)) Click Setting 9/28 Click Setting : ก ก (Setting) ก (Audio) Property settings

11 Property settings Click Audio Prefer CODEC Click ก ก ก Click ก ก ก Click OK 1. Click Audio Property settings 10/28 2. Click ก ก 4.Click OK 3. - ก Hi-speed Internet Click ก G.711 alaw G.711 ulaw - ก Hi-speed Internet Modem Dial-up Click ก ilbc 20ms G.729 Click ก G.729 : ก (Setting) ก (Audio)

12 ก (Login) Click ก ก 11/28 Click ก : ก (Login)

13 ก ก ก UTSmart Click No 12/28 Click No : ก Click No UTSmart

14 ก ก ก Question Click OK 13/28 Click OK : ก Click OK Question

15 ก ก ก Online ( ก ) 14/28 Online ( ก ) ก ก : ก (Login)

16 ก (Login) 15/28 Double click Icon TOT netcall Softphone TOT netcall Softphone ก ก TOT netcall Softphone ก UTSmart Click No Click No : ก Click No UTSmart

17 ก ก Question Click OK 16/28 Click OK : ก Click OK Question

18 17/28 ก ก TOT netcall Softphone ก ก Online ( ก ) ก Click ก Online Online ก : TOT netcall Softphone Online ( ก )

19 ก ก 18/28 ก ก 2 1. (Mouse) Click ก ก TOT netcall Softphone Click 2. ก ก ก Click 2. ก ก 3. Click 4. ก (Processing) 1. Click ก ก : ก ก

20 ก 19/28 ก Click ก TOT netcall Softphone Online ก ก 1. Click ก ก 2. Online ก ก : ก Click ก Online ก ก

21 ก ก 20/28 ก alerting ก ก ก Click ก 2. ก ก ก 1. alerting ก 3. Click ก : ก ก

22 ก ก (Logout) 21/28 ก ก (Logout) TOT netcall Softphone Click ก (ก ก ก ก ก Online Offline ก TOT Netcall Softphone ก ก : ก ก (Logout) TOT netcall Softphone

23 Click ก ก Offline 22/28 Offline ( ก ) ก ก : กก ก (Logout) TOT netcall Softphone : Offline ก ก ก Online Click ก ก

24 ก (Close) ก TOT netcall Softphone 23/28 ก (Close) ก TOT netcall Softphone Click ก ก ( : ก (Close) ก TOT netcall Softphone ก Icon ก Task bar ) : ก (Close) ก TOT netcall Softphone

25 24/28 : ก ก Icon TOT netcall Softphone Task bar ก (Close) TOT netcall Softphone กก ก Online ก ก Online ก Double Click Icon TOT netcall Softphone ก ก ก Double Click : ก Double Click TOT netcall Softphone ก

26 ก ก (Quit) ก 25/28 ก ก (Quit) ก ก TOT netcall Softphone ก (Close) ก TOT netcall Softphone ก Click Icon TOT netcall Softphone Click Quit 2 Click : ก Click ก ก Click Quit ก ก : ก ก (Quit) ก : ก ก TOT netcall Softphone ก Double Click Icon TOT netcall Softphone

27 ก Address Book 26/28 ก ก ก ก ก Address Book Click Address Book : ก Address Book

28 ก ก Address Book Click File ก ก ( ก ) ก ( ) 27/28 Click ก Address Book SMS ( ก ) : Address Book

29 TOT netcall 28/28 ก / TOT Contact Center ( 24.. ) **** TOT netcall **** ก ก

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