Parent Online Payment Manual. Updated 09/14/2011. Contents. Logging In for the First Time Logging In Viewing Ledger Card...

Transcription

1 1 Parent Online Payment Manual Updated 09/14/2011 Contents Logging In for the First Time... 2 Logging In... 4 Viewing Ledger Card... 5 Making a Payment with your Credit Card or ACH/Electronic Check... 6 Setting up Recurring Payments... 8 Changing your Password... 9 Viewing Attendance Reports Contact Us... 11

2 2 Logging In for the First Time 1. Open Internet Explorer or another internet web browser. 2. Type into the Address Bar and press Enter. Your screen should appear as below. 3. Select the Childcare Provider from the drop down box. Depending on which childcare provider you selected, you will see their logo and name appear. The next time you visit your childcare provider will already be selected. If you wish for your username to be remembered, place a check in the Remember my User Name box. 4. Enter username and password. The username will be provided to you by the Site Director. The password is LMN-TREEPTICS and is not case sensitive. 5. Click the Submit Login button. Your screen should appear as below.

3 3 6. Re-enter LMN-TREEPTICS into the Old Password Field. 7. Enter new password into New Password Field. Your password may contain only numbers and letters with no spaces. 8. Re-enter your new password. 9. Click the Change Password button. Your screen should appear as below. 10. Once you have received this screen, you have successfully changed your password.

4 4 Logging In 1. Open Internet Explorer or another internet web browser. 2. Type into the Address Bar and press Enter. 3. Enter your username and password. 4. Click Login. Your screen should appear as below. 5. From this screen you can access the Ledger Card, Child Attendance, Post Payments, Change Password and Contact your childcare provider.

5 5 Viewing Ledger Card 1. From the main menu screen or any other screen on LMN-Tree click on the Ledger Card icon located on the left hand side of your screen. Your screen should appear as below. 2. Keep in mind your Ledger Card will not look exactly like this. Your Ledger Card will show your specific charges and payments for all of the children you have enrolled at that site for a two month period. 3. To print a Printer Friendly Version of the Ledger Card click on Printer Friendly Version and follow the directions on your computer to print. 4. To print of a Payment Receipt click Print Payment Receipt and follow the directions on your computer to print.

6 6 Making a Payment with your Credit Card or ACH/Electronic Check 1. From the main menu screen, (or any other screen on LMN-Tree) click on the Post Payments Icon located on the left hand side of the screen. Your screen should appear as below. 2. Place a check in the box next to Use Billing Address On File if you want to use the address on file. If you want to use a different address, enter the correct billing address for the Credit Card or Check you are about to use. 3. Select Payment Type; Credit Card/Debit Card (follow steps 4-12) or Electronic Check/Bank Draft (follow steps 13-26) 4. Enter Payment Amount. 5. Select Card Type. 6. Enter Card Number. 7. Enter Card Holder Name.

7 7 8. Select Expiration month and year. 9. Enter CVV. This is a three digit number that can be found on the back of your credit card on the signature panel. 10. Click Make Payment. 11. Click OK and wait for the payment to process. 12. When payment is accepted, you will receive a receipt to print for your records. 13. If using a Check, enter payment amount. 14. Enter Checking Account Number. 15. Enter Routing Number. 16. Enter Check Number. 17. Enter Street Address. 18. Enter Name on Check. 19. Enter State Code. 20. Enter ID Number (Driver s License Number) 21. Enter ID State Code (State where driver s license is issued). 22. Postal Code (Zip Code). 23. Phone Number. 24. Click Make Payment. 25. Click OK and wait for the payment to process. 26. When payment is accepted, you will receive a receipt to print for your records.

8 8 Setting up Recurring Payments 1. To setup a recurring payment, place a check in the Recurring Payment Box. 2. Select Recurrence Type; Weekly will draft on Mondays, Monthly will draft on the 7 th of every month. 3. Place a check in the I agree to this contact, but only after reading and agreeing with recurring contract. 4. Continue to process your payment as stated above. Note: In order to setup a recurring payment a charge must be placed on the card or check to store the account information with the processing bank. Weekly recurring payments are processed on Mondays and monthly recurring payments are processed on the 7 th of each month.

9 9 Changing your Password 1. From the main menu screen, (or any other screen on LMN-Tree) click on the Change Password Icon located on the left hand side of the screen. Your screen should appear as below. 2. Re-enter your old password. 3. Enter your new password. Your password may contain only numbers and letters with no spaces. 4. Re-enter New Password. 5. Click Change Password. Your screen should appear as below.

10 10 Viewing Attendance Reports 1. From the main menu screen, (or any other screen on LMN-Tree) click on the Child Attendance Icon located on the left hand side of the screen. Your screen should appear as below. 2. From here you can view your child s attendance. Choose Current Week Report to view the current week. Choose Last Week Report to view last week s attendance, or choose, Two Week Report to view your child s attendance from two weeks ago. 3. The report button will show you all clock ins and outs.

11 11 Contact Us 1. From the main menu screen, (or any other screen on LMN-Tree) click on the Contact Us Icon located on the lower left hand side of the screen. Your screen should appear as below. 2. Enter your address into the Your Address field. 3. Enter your message subject. 4. Enter your message. 5. Click Send.