Future of On-Line Learning, Talent and Performance Management

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1 Future of On-Line Learning, Talent and Performance Management Jerry Nine Chief Operating Officer 1

2 Learning Transformed 2

3 Adaptive Learning Big Data Skillsoft and IBM (TJ Watson Research Center) Joint Research and Development Agreement 3

4 Adaptive Learning Big Data T J Watson Research Center 4

5 Mutual Desire to Invent the Future 5

6 6

7 Global Human Capital Trends

8 The Overwhelmed Employee Businesses around globe struggling to adapt to the needs of the 21st century workforce 8

9 Employees Deluged by Data and Interruption 9

10 The Overwhelmed Employee 150+ Checks cellphone times per day? A 1-49 B C D

11 150 Times per Day Research Shows: # of Times Typical User Checks Phone per Day Messaging Voice Call Checking Time Music Gaming Social Media Camera Alarm News & Alerts Calendar Web Search Other Source: Kleiner Perkins Caufield Byers, Internet Trends D11 Conference, presented by Mary Meeker and Liang Wu, 5/23/2013

12 The Overwhelmed Employee 5 Can only focus for minutes at a time? A 90 Mins. B 60 Mins. C 30 Mins. 5 D 5 Mins.

13 13

14 What s the Big Deal about Big Data? 14

15 Harnessing of the Underlying Learning Data 15

16 Millions 1 Trillion+ User-Content Interactions Skillport Licensed Users Skillport Content Assets 20 60, , X 40,000 30,000 20, ,000 0 CY 2011 CY 2012 CY CY 2011 CY 2012 CY 2013 Mining data on massive scale requires specialized expertise

17 Demonstrating Business Impact 17

18 Demonstrating Business Impact Tomorrow Individual Level 18

19 Potential of Big Data for Learning Transforms the Overwhelmed User into an Empowered Learner 19

20 The Result: Data-Driven Adaptive Learning Platform Key to Unparalleled User Experience Engagement Sensors mine usage patterns to determine best time and channel to interact Recommendations engine create personalized learning recommendations leveraging user-content interactions, content ontologies and temporal consumption patterns Visualization techniques to provide visual context along three different dimensions We are here Business Case Development Build Algorithms Customer Pilot 2016 Implementation

21 Big Data is the Future Not the latest fad, it s the future of how we are going to guide and grow business. 21

22 Future of Talent and Performance Management Convergence of Content and Platform

23 Expanded Talent Profile Modern Simple Modern Experience z Organized Intelligent Portfolio Predictive Recommendations

24 Elegant Content Discovery Content z Curated Content Recommended Learning z Simplistic Intelligent Search z 24

25 Content in Context Link Talent to Learning z Individualized Learning Communicate the Benefit Intelligent Scheduling z 25

26 Data-driven Prediction Adapt and Recommend Recommended Learnings Simplify Complex Data Predict & Correct 26

27 An Evolved Solution Next Generation Architecture Combined Value Skillsoft catalog integrated in SumTotal & leverage additional meta data, content and visual engagement Strengthen SumTotal search results visualization of Skillsoft content Boost Competency integration in Talent Expansion workflows Engaging Experience Key functional alignment between SumTotal, Skillport and Academy offerings Amplified Learner & Content Engagement Experience IBM Watson Big Data initiative covers broader data set across Talent Expansion suite Powerful contextual recommendations of Skillsoft content Talent Centric Solution with Content embedded solutions Powerful OPEN architecture with elixhr and OLSA combined Flexible Orchestration Framework to drive any HR business process imaginable Enhanced content curation and branding tools and embedded capabilities throughout Unified Social and Mobile offerings Full Reporting & Analytics Integration Predictive and Adaptive Learning And Beyond 27

28 But the Future is not Just Adaptive Learning

29 Sneak Peek: Skillsoft Project Firefly Uses native apps to bring a personal dimension to learning 1. Rethinks learning-at-hand 2. Empowers your users 3. Extends the power of your programs Most popular smartphones Coming in 2014

30 Individualized Starts with your interests 1. Curated and tailored just for you 2. Based on your interests, prior content consumption, recommendations

31 Social You are not alone 1. Follow colleagues 2. Share and recommend content 3. Find others

32 Targeted Packaged inspiration 1. Align and target 2. Build and push 3. Online or offline

33 Achievement Visual Rewards 1. Set goals 2. Receive kudos

34 Notifications What s Up! 1. Content comes to you 2. New experience each visit

35 The Future of on-line learning, Talent and Performance Management Big Data Adaptive Learning Convergence of Content and Platform Expanded Talent Profile Elegant Content Discovery Content in Context Data Driven Prediction across the full talent suite Mobile Social Targeted Summary 35

36 Thank You Jerry Nine Chief Operating Officer 36

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