BPM+ for Energy: Simple Solutions for Complex Market Processes

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1 BPM+ for Energy: Simple Solutions for Complex Market Processes Software Innovations Instantly usable individually adaptable!

2 2 BPM+ for Energy Process Management that unleashes energy rather than consuming it Efficiency is essential in order to survive in the deregulated energy market. At the same time, the only way to implement constantly changing rules and regulations, and the required separation of grid and energy, is to have secure business processes that run reliably. Automated internal and external business processes offer you a way to satisfy both requirements and to set a course for sustainable market success. The role of the EDNA initiative is to promote uniform standards for exchanging data electronically within the energy industry and to make practicable IT applications buyable. The EDNA seal of quality acts as a guarantee that an IT system has met the required standards. Bosch Software Innovations has been supporting this initiative since BPM+ for Energy tried, tested, and successful Over 250 energy providers in Germany, Austria, and Switzerland are already using Bosch Software Innovations business process management software: BPM+ for Energy. And just how are they benefiting? BPM+ for Energy enables more than standardized forms of market communication among all partners in the complex electricity and gas market. This software also makes it possible to define and automate new business processes, while allowing existing processes to fall back on established cost-effective standard solutions if needed. These arguments speak for themselves and are shared by our customers, who include AGGM Austrian Gas Grid Management/OMV, Axpo, bayernets, EBL, EBM, Elektrizitätswerke des Kantons Zürich (EKZ), ENERVIE Südwestfalen Energie und Wasser, E.ON Ruhrgas, ERDGAS MÜNSTER Transport, ewz Elektrizitätswerk der Stadt Zürich, Gascade Gastransport, GAZPROM Germania, GRTgaz Deutschland, Illwerke VKW, NetConnect Germany, Open Grid Europe, RWE Supply & Trading, Salzburg AG, Swissgrid, Stadtwerke München, Thyssengas, WINGAS, as well as other municipal utility companies and local energy providers. Will you soon be joining them? A solution for every market role BPM+ for Energy offers energy providers with inubit a universal and fully integrated business process management software. The suite rolls all aspects of process management into one: modeling, simulation, automatic transformation of models into directly executable

3 BPM+ for Energy 3 Already being used by over 250 energy providers! processes, making these processes available via web-based portals, integrating them into heterogeneous system landscapes, merging process and master data, and monitoring. Always meeting standards, always up to date Designed to meet the demands of the energy market and satisfy all legal requirements, ready-made solutions developed on the basis of inubit can be used right out of the box. There s no need to invest time or money in developing your own solutions, and no need to worry about regular adjustments. Consulting: industry expertise working for you We are always eager to assist you in getting the most out of integrated process management. With us you get highly qualified consultants, solution architects, project managers, solution engineers, trainers, and administrators, all with more than ten years of project experience in the energy market, all dedicated to your application and to your success at every stage of implementation. The remarkable thing about BPM+ for Energy We take market-tested software technology, whose adaptability makes it particularly adept at tackling our customers problems, and combine it with our associates expert and market-specific competence in implementing projects. Whatever your role in the market, or the complexity of the requirements, you can count on us. As a member of the German Association of Energy and Water Industries (BDEW), Robert Bosch GmbH supports the association s goal to actively shape the social and political challenges of providing energy, as well as to forge innovative pathways for impending change in the energy sector.

4 4 BPM+ for Energy Everything on One Platform: Combining process and integration requirements into tailored business applications. Thanks to its open, integrated, and modern architecture, our BPM software is among the leading products for managing business processes in the energy market, for integrating systems, and for optimizing B2B communication. At E.ON Ruhrgas, the range of functions and scalability of inubit means we have a powerful EDI tool at our disposal. Udo Witteck, E.ON Ruhrgas BPM, EAI, EDI Our software steers data along the right channels and enables you to access real-time information about your processes, to know what is happening at any time, and to continuously improve how things are run. All relevant channels of communication and data formats are supported. A wide range of standard connectors makes it possible to integrate typical internal applications and to feed in data directly from backend systems. Supported integration standards XXEDI: major communication channels, data formats, and protocols are supported, e.g. AS2, , FTP, web services, Edig@s, EDIFACT, XML, Excel, CSV. XXEAI: integration of major backend systems via standard connectors, e.g. ENDUR, GAS-X, MTS.cm, PSI transport, Billit, SAP XI/PI, SAP IS-U/EDM, SOPTIM, Robotron, Wilken, e-gas, HAKOM, metalogic. XXInternal processes such as invoice receipt and release, sales support, KPI reporting, customer care, workflow automation with portal interaction. XXIntegration of applications: cockpits, nomination, contract management, accounting, trading systems, portfolio optimization, energy data management, forecasting, weather data. The advantages for you XXLower process and transaction costs thanks to integration of data and processes. XXAll communication processes are centrally configured, controlled, and monitored, making them more transparent. XXReduced costs and lower error ratio. XXNotifications and documents are securely archived for later revision.

5 BPM+ for Energy 5 Deregulated Market: Under control right out of the box with process-oriented standard solutions. Ready-made and ready to use: BPM+ for Energy s process-oriented standard solutions enable energy providers to satisfy legal requirements fully and safely without having to invest time and money in developing in-house solutions. Integration into existing IT systems is free of obstacles, as all key interfaces and formats are supported. Keeping you always up to date To help you fulfill future regulatory requirements, including six-monthly changes, we provide regular updates to your implemented solutions for electricity and gas. Standardized components for a tailored solution design Our inubit process profiles and solution templates are made up of ready-made solution components which you assemble piece by piece according to the Market Process Manager solution components needs of your organization. You also have the choice between the integration profile, purely for data integration, and the process profile, which implements and manages the entire process using the inubit central process platform to make sure your processes are complete and in line with market requirements at any time. Using inubit as a tool in schedule management allows us to reach a new level of efficiency, which translates into real savings. We were able to minimize the occurrence of error schedules and in turn to reduce expenditure on costly balancing energy. Martin Olsen, Salzburg AG Process Profiles Integration Profiles GPKE/ GeLi WiM MaBiS GaBi EWS HKNR ESS ebix SAP Standard Solution Base Messaging Syntax-/ Model-Check Content-Check Monitoring Clearing Routing Integration Our portfolio of standard solutions a selection Market Process Manager MPM is designed to support various market roles within the gas and electricity market in automating core regulatory processes for market communication. This solution supports you in managing key existing MaBiS, GPKE, WiM, GeLiGas, ebix or ESS regulations, as well as forthcoming rules such as those relating to processes for generators to switch supplier or REMIT (EU 1227/2011). Master Data Quality Manager This solution supports you in monitoring your processcritical master data and eliminating data inconsistencies, the presence of which drives up costs. Transparent and easily adaptable rule models for checking and distributing data among relevant systems generate continuous improvements in maintaining the quality of your master data. The solution grows to fit your specialist requirements and system landscape.

6 6 BPM+ for Energy A Central Portal for your Energy Processes An integrated portal for market partners, end customers, and internal specialist users provides a central point of entry into the varied world of energy industry processes. Here is where ready-made components are employed to visualize time series and key process indicators, to deal with workflow-based processes for instance in the area of switching suppliers and metering points as well as for integrated monitoring of all systems and market processes. The portal meets these diverse requirements using freely definable views and workflows that allow market partners, customers, and staff to set their own preferences. This allows new requirements to be realized cost-effectively. The necessary integration and communication components belong to the range of standard functions of the inubit BPM software and solutions based on it. Flexible portal views make it possible to provide all users with tailored interfaces to manage the necessary steps in any given market process. Portals for market partners, end customers, and staff Via their portal, market partners have access to specific views featuring performance figures in the form of charts, time series, status and process evaluations, or overviews of master data, offering them an up-to-date picture of their own market situation at any time. End customers can use their portal to access their customer data, product information, and consumption data online. The Online Service Center offers additional functions such as switching tariffs, failure notification, or extended product ranges. The employee portal provides central access to specific specialist applications, bringing together information from different systems (EDM, CRM, billing, GIS) and thereby dramatically reducing processing costs. This is supported by extensive and comprehensive system and process monitoring tools (Process Monitor). BPM+ for Energy Portal

7 BPM+ for Energy 7 Keeping an Eye on Processes with End-to-End Monitoring The foundation of process-oriented, active clearing: process monitoring with inubit and solutions based on it raise the efficiency of your internal processing. How? By providing structured data, you cut through the complexity of communication processes and relieve the acute need for coordination and information presently required. Very much in the foreground here are the system- and process-wide consolidation of notifications, identification of errors and matching them to processes, and the automatic notification of staff responsible for solving the problem. Your BPM+ for Energy solution lets you keep an eye on all relevant process information collated, filtered, and presented clearly to specialist users. Previously The current approach of checking information flows and monitoring individual processes system by system means that up to now it has been impossible to create a comprehensive monitoring process, with error notifications matched to processes making monitoring a time-consuming and costly exercise overall. Today BPM+ for Energy offers cross-system end-to-end monitoring of all business processes. It facilitates dedicated monitoring of all relevant data and processes. This brings together cross-process status information from different systems, clearly identifying those responsible and assigning error notifications accordingly. Staff can use the monitoring view to directly intervene and deal with errors. Our portal-based GAS-X solution that we developed using inubit enables more transparent communication within German supply management, and makes it possible to enter and view allocation data and the submission of declarations. Matthias Gottschlich, Steria Mummert Consulting In order to be able to handle the sheer number of processes, we decided to automate them. Our staff can now access and address the various process steps via human workflows. A central overview highlights those processes that are in need of attention. Michael Schlusen, NetConnect Germany

8 Europa Bosch Software Innovations GmbH Schöneberger Ufer Berlin Germany Tel Fax Amerika Bosch Software Innovations Corp. 161 N. Clark Street Suite 3550 Chicago, Illinois 60601/USA Tel Fax Asien Bosch Software Innovations c/o Robert Bosch (SEA) Pte Ltd. 11 Bishan Street 21 Singapore Tel Fax Bosch Software Innovations GmbH, the Bosch Group s software and systems house, designs, develops, and operates innovative software and system solutions that help our customers around the world both in the traditional enterprise environment and in the Internet of Things and Services. We place particular focus in this field on the topics of mobility, energy and building, manufacturing, and financial services. Whether in its special, targeted BPM+ and IoTS editions or as flexible standalone products, our software suite is the perfect foundation not only for projects relating to the Internet of Things and Services but also for projects in the fields of Business Process Management (BPM) and Business Rules Management (BRM). With some 550 associates worldwide, Bosch Software Innovations has locations in Germany (Berlin, Immenstaad, and Waiblingen), Singapore, China (Shanghai), Australia (Melbourne), and the United States (Chicago, Palo Alto, and Vienna). More information can be found at The Bosch Group is a leading global supplier of technology and services, active in the fields of automotive technology, energy and building technology, industrial technology, and consumer goods. According to preliminary figures, more than 306,000 associates generated sales of 52.3 billion euros in The Bosch Group comprises Robert Bosch GmbH and its more than 350 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth. Bosch spent some 4.5 billion euros for research and development in 2012, and applied for over 4,700 patents worldwide. The Bosch Group s products and services are designed to fascinate, and to im prove the quality of life by providing solutions which are both innovative and beneficial. In this way, the company offers technology worldwide that is Invented for life. The company was set up in Stuttgart in 1886 by Robert Bosch ( ) as Workshop for Precision Mechanics and Electrical Engineering. The special ownership structure of Robert Bosch GmbH guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant up-front investments in the safeguarding of its future. Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The majority of voting rights are held by Robert Bosch Industrietreuhand KG, an industrial trust. The entrepreneurial ownership functions are carried out by the trust. The remaining shares are held by the Bosch family and by Robert Bosch GmbH. Additional information is available online at and 07/2013 RE