Professional Business Skills Trainingting

Transcription

1 1 Professional Business Skills Trainingting Business Etiquette If you have ever been uncertain how to act or react in certain business situations, this course is for you. The course will include: face-to-face communications, telephone and electronic communications, making a good first impression, etiquette in groups, lunch and dinner meetings, networking essentials, developing rapport, cross cultural/cross gender interactions, dressing for success and much more. Gain the skills to feel confident in almost any business situation. 0.1 ILU's (International Learning Unit- ILU ( LERN) is an outcome based measurement of learning designed for lifelong learning activities). Course Number: NBSD 120 Class Number: 4249 Friday 1:30 PM to 4:30 PM Feb. 22 Cost: $95 Communication Skills for the Business Professional Making Meetings Work - Learn how to plan, facilitate, and follow-up on meetings (including virtual meetings) to ensure that there is a payoff for the time invested. Use appropriate intervention techniques to keep meetings on track. Ensure that participants contribute effectively and support the meeting's outcomes. Business Writing for Results- Etiquette - Learners will review the basics of English, in plain English; discuss sentence structure, tone, voice; receive templates on how to structure s, memos, letters, proposals; review the importance of writing style to convey a professional image. We will also focus on , arguably the most misused and abused communication tool in business today. We will demonstrate techniques that will help you reduce the number of s that you receive, teach you what, when and where to , and provide guidelines regarding when and when not to use (ILU's International Learning Unit- ILU ( LERN) is an outcome based measurement of learning designed for lifelong learning activities. Course Number: NBUS 174 Class Number: 4251 Wednesday 1 PM to 4:30 PM March 13 to March 20 Cost: $195

2 Human Resources Basics Designed specifically for managers who have people management responsibilities, this course provides best practices and a practical overview of the legislative framework affecting the management of people across a variety of contexts such as recruitment and selection, performance appraisal, discipline & grievance, termination of employment and accurate record keeping. Also, understand the manager's role in delivering value- added HR functions including employee growth, open communication, coaching the employee and other policies that benefit the employee. 0.2 ILU's (International Learning Unit- ILU ( LERN) is an outcome based measurement of learning designed for lifelong learning activities). Course Number: NBSD 139 Class Number: 4257 Friday, 8:30 AM to 4:30 PM March 8 Cost: $195 Certificate in Applied Project Management This five day program is designed to help you learn project management in a short period of time. Program follows the Project Management Institute's PMBOK (Guide to the Project Management Body of Knowledge. Areas covered in the Project Management Framework include: Project Phases, Process Groups, Knowledge Areas, Identifying and Managing Project Constraints, Defining the Project and more. This unique program is composed of a blended learning environment molding classroom contact with online assignments, template reviews, and additional information. Book included 1.0 ILU's (International Learning Unit- ILU ( LERN) is an outcome based measurement of learning designed for lifelong learning activities). Course Number: NMGT 120 Section: EE01 Class Number: 4579 Thursday 5:30 PM to 9:30 PM Feb. 28 to April 25 Cost: $1295 2

3 Core Tools to Successful Project Management Project management can easily become one of the most powerful tools any enterprise can implement to improve the bottom line. Designed for both credentialed project managers and for those who lead or manage projects within their job, this introductory program delivers the key knowledge you will use to deliver success in virtually any project, in any industry, whether for the small to medium-sized enterprise, or the large multi-national. Based on the Project Management Institute s Guide to the Project Management Body of Knowledge - PMBOK, this program introduces the following competencies: Evolution & Control Over Effective Project Scope and developing key supportive project documents including: Stakeholder Analysis, Project Charter, Work Breakdown Structure, Strategic Project Plan, Risk Analysis & Management, and more. 0.2 ILU's (International Learning Unit- ILU ( LERN) is an outcome based measurement of learning designed for lifelong learning activities). Course Number: NMGT 132 Class Number: 4578 Thursday 8:30 AM to 4:30 PM Feb. 21 Cost: $350 Real Estate Finance A 20-hour course on the institutions, methods, instruments and procedures involved in the financing of real estate. This course includes the nature and characteristics of mortgage loans, government influence on real estate finance and the nature of the mortgage market. Course partially fulfills Ohio Department of Real Estate requirements to sit for sales examination. Textbook required and can be purchased from the LCCC Bookstore. Course Number: NBSD 121 Section: WE01 Class Number: 4254 Saturday and Sunday, 8 AM to 6 PM March 2 to March 3 Cost: $122 Note: Class will meet in BU 112 3

4 Real Estate Appraisal A 20-hour course in appraisal as it applies to single and double-family dwellings. Approaches to property evaluations are covered with emphasis on market data approach and replacement cost approach. Course partially fulfills Ohio Department of Real Estate requirements to sit for sales examination. Textbook required and can be purchased from the LCCC Bookstore. Course Number: NBSD 220 Section: WE01 Class Number: 4255 Saturday and Sunday, 8 AM to 6 PM March 9 to March 10 Cost: $122 Ethical Workplace Issues Develop skills to foster, influence and sustain a culture of integrity, decrease lawsuits, and handle critical issues such as hiring/firing, discipline, harassment, ADA and more. Turn your code of conduct into a living, breathing document. 0.2 ILU's (International Learning Unit- ILU ( LERN) is an outcome based measurement of learning designed for lifelong learning activities). Course Number: NMGT 121 Class Number: 4261 Tuesday, 8:30 AM to Noon March 12 to March 19 Cost: $195 QuickBooks Pro Learn the fundamentals of using QuickBooks 2010 to track the finances of a small business. Understand how to set up a new company, manage bank account transactions, maintain customer, job, and vendor information, manage inventory, generate reports, and use the Company Snapshot window. Students will also create invoices and credit memos, add custom fields, set up budgets, and learn how to protect and back up their data. Purchase the following book at the LCCC Bookstore or order online: QuickBooks 2010, Student Manual. Students are encouraged to bring a flash drive.0.2 ILU's (International Learning Unit- ILU ( LERN) is an outcome based measurement of learning designed for lifelong learning activities). Course Number: NCIS 165 Class Number: 4268 Friday, 1 PM to 4:30 PM March 15 to March 22 Cost: $159 4

5 Access 2010 Basic This course covers the basic functions and features of Access After an introduction to database concepts and the Access environment and Help systems, learn how to design and create databases; work with tables, fields, and records; sort and filter data; and set field properties and data entry rules. Finally, learn to create queries, forms, and reports. Course manual comes with CertBlaster exam prep software (download). Textbook required: Microsoft Office Access 2010: Basic. Purchase your book at the LCCC Bookstore on campus or online prior to class. Students are encouraged to bring a flash drive. Course Number: NCIS 170 Section: EE01 Class Number: 4492 Tuesday, 6 PM to 9:30 PM March 5 to March 12 Cost: $139 Excel 2010 Basic Course begins with an introduction to spreadsheet terminology and Excel's window components. Learn how to use the Help system and navigate worksheets and workbooks. Enter and edit text, values, formulas, and pictures, and save workbooks in various formats. Also move and copy data, learn about absolute and relative references, and work with ranges, rows, and columns. This course also covers simple functions, basic formatting techniques, and printing. Finally, students will create and modify charts, and learn how to manage large workbooks. Course manual comes with CertBlaster exam prep software (download). Textbook required: Microsoft Office Excel 2010: Basic. Purchase your book at the LCCC Bookstore on campus or online prior to class. Students are encouraged to bring a flash drive. 0.2 ILU's (International Learning Unit- ILU ( LERN) is an outcome based measurement of learning designed for lifelong learning activities). Course Number: NCIS 150 Class Number: 4493 Friday, 8:30 AM to Noon March 1 to March 8 Cost: $139 5

6 Excel 2010 Intermediate Learn how to use multiple worksheets and workbooks efficiently and start working with more advanced formatting options including styles, themes, and backgrounds. Learn how to create outlines and subtotals, create and apply cell names, and work with tables. Save workbooks as Web pages, insert and edit hyperlinks, and learn to share workbooks by . This course also covers advanced charting techniques, use of trendlines and sparklines, worksheet auditing and protection, file sharing and merging, and workbook templates. Work with PivotTables and PivotCharts. Course manual comes with CertBlaster exam prep software (download). Textbook required: Microsoft Office Excel 2010: Intermediate. Purchase your book at the LCCC Bookstore on campus or online prior to class. Students are encouraged to bring a flash drive. 0.2 ILU's (International Learning Unit- ILU ( LERN) is an outcome based measurement of learning designed for lifelong learning activities). Course Number: NCIS 151 Class Number: 4495 Friday, 8:30 AM to Noon March 15 to March 22 Cost: $139 Excel Basic Hot Topics Walk away with hands-on experience creating a basic Excel worksheet including creating a basic table, formatting cells and setting up basic formulas. Work with large worksheets including viewing and printing. Gain Tips and Tricks so you can get to your features fast for maximum productivity. Each course comes with a Certificate of Completion, course card and a CertBlaster practice test to prepare for the Microsoft Application Specialist exam. Please bring a flash drive if you would like to save your work. Course Number: NCIS 149 Class Number: 4501 Wednesday, 3 PM to 5 PM March 6 Cost: $35 6 For more information, please contact Carrie (440) or [email protected].