Skills Development Centre: A YWCA Toronto Initiative

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1 About YWCA Skills Development Centre: A YWCA Initiative YWCA is dedicated to improving the lives of and girls. Our programs promote equality, economic security and lives free from violence. We offer a range of housing, employment programs, training services, community supports, girls and family programs and we engage in systemic advocacy. We welcome of all faiths, sexual orientation, races, cultural affiliations and creeds. As part of a national and international movement, the YWCA is a turning point in the lives of 25 million and girls worldwide. About YWCA Skills Development Centre The Skills Development Centre (SDC) is a YWCA initiative committed to creating sustainable economic development opportunities for, organizations, individuals and communities. Housed within the Employment and Skills Development department, SDC aspires to become the heart of a vibrant and financially sustainable learning community where leadership development, partnerships, collaborations and social engagements are nurtured and advanced. Women, government, businesses, community partners and individuals can work with SDC by: Participating in a program Purchasing a product or service Sponsoring a participant s training fees Hiring, mentoring or providing a work placement opportunity Becoming a member of our LinksToJobs Women and Employment Network Participating in events and other exciting ventures Receiving our monthly e-bulletins to learn about new initiatives SDC products and services are grouped in three categories: Training and Professional Development Publications and Training Resources Business All programs and services are open to and some are open to men. Participants can register for programs and services by themselves or be referred by other organizations. The cost of attending some of the training programs in could be subsidized by YWCA or paid by the referring agency (Ontario Works (OW), Ontario Disability Support Program (ODSP), Employment Ontario (EO).

2 The train-the-trainer programs run at a national scale through a network of training partners and can be delivered as in-house programs for organizations seeking to train 10 to 15 staff members. Please see details and eligibility criteria in the pages below or visit our website for further details. Training and Professional Development Programs & Life Skills Coach Certificate Phase 1 Life Skills Coach Certificate Phase 2 Description A five-day course providing the foundations of the NewStart Life Skills model of experiential learning and group leadership. A five-day course providing coaching skills to facilitate group dynamics and manager disruptive group behaviour. $975 $675 $975 $675 Eligibility Criteria Sites Personality Dimensions Qualifying Level 1 This three-day qualifying course based on temperament theory, prepares group leaders to use a human motivation and behaviour tool. $925 $625 Introduction to Facilitation Skills A two-day introductory training program of facilitation skills and the principles of balancing content and process during group interactions. General Educational Development (GED) A two weeks refresher course on academic upgrading focused on math and writing. A seven week intensive instructor-led literacy program to obtain a Grade 12 High School Equivalency Certificate. 2-weeks refresher $200 7-weeks GED $700 (MS Office 2007: Overview & Quick Tips) Two entry level computer workshops for beginners. Microsoft Word Microsoft Excel No cost Series (MS Office 2007 Workshops) series of instructor-led, hands on workshops to enhance your MS Office skills. Each workshop can be taken individually or as a series. MS Word 2007 (Intermediate) MS Word 2007 (Advanced) MS Excel 2007 (Intermediate) 1-session Series - $200

3 MS Outlook 2007 (Overview/Intermediate) MS PowerPoint 2007 (Overview/Intermediate Special offer: Purchase one or more workshops and receive a FREE e-learning package. for Employment A six-week instructor-led, hands on course for interested in improving their essential computer skills for employment. Suitable for those interested in advancing to intermediate and advance levels. Courses can be taken individually or as a package. Phase 1 - Phase 2 - Self-directed on-line courses: Package 1: YWCA Special Offer Microsoft Office & Desktop Sales Skills Development Personal Development Business Communications Customer Service Certificate Package 2: Business (Small Business) How to Write a Business Plan Financial Management for Small Business Certificate [Canada] Package: E-learning Package 3: Business Writing Business Writing: Being Effective Business Writing: Letters and s Package 4: Microsoft Office 2007 and 2010 Package 5: Customer Service Customer Service Certificate 1 - $ $ $ $ $ $79 Package 6: Introduction to Finance Basic Business Finance Basics of Budgeting Package 7: Introduction to Investing Personal Finance Investing 101 Professional Office Administration Entry level office administration training. Verbal Communication Written Communication Data Management and Record Keeping Office Protocol and Business Etiquette Meetings and Travel Arrangements $300

4 Customized Training From designing a one-day workshop to a customized learning experience or a complete course curriculum, we offer competitive rates in instructional design. based on needs teams, organization Publications & Training Resources and International Distribution The NEW Dynamics of Life Skills Coaching: The source for Life Skills Coaching theory and the basic techniques of group facilitation and coaching. Volume 1: Building Groups and Warm Ups. An essential collection of Life Skills lesson plans and exercises focused on warm ups and tips and tools for group building and developing trust. Volume 2: This collection of Life Skills lessons focuses on anger management, conflict resolution, goal setting and self-esteem. $70 Volume 3: A collection of 40 Life Skills lessons, from Behaviours in Groups to Taking Humour Seriously. Volume 4: Special Needs Groups. A collection of Life Skills lessons designed to respond to the needs of this client group. Volume 5: Includes a collection of Life Skills lessons from Finding Balance, Coping with Change, to lessons on the development of communication skills. Volume 6: Communicating Assertively. A comprehensive selection of lessons, including selfassessments and course outlines for a variety of client groups. Volume 7: Teaching Employment Groups. Based on the work of community employment counsellors, this volume explores a full range of topics including Who Am I?, Interview Skills, and Team Work. Volume 8: Employability for Youth. Addressing the particular needs of groups and programs designed for youth. Based on youth workers and group leader s materials. Volume 9: Employability for People with Disabilities. A unique collection of lessons specific to this community with a strong focus on issues of disclosure, accommodation, job retention and employer relationship building. $60 Découvrons La Dynamique de la Vie: Vol, 1, 5, 6, 7, 8 Action Manual: A manual for group activities. $45

5 Business Programs & Description Eligibility Criteria Sites Project Consulting Partnerships and capacity building, customized training and development for life skills and centered employment programs. based on needs government, organizations Staffing & Payroll Job readiness training and in-depth screening, competency testing, skills assessment and job matching. Placements and Internships (paid-unpaid) Payroll Outplacement based on needs teams, organizations Career Assessment & Planning (CAP) Five hours of individual career counselling and vocational assessment. 0, youth Our programs and services promote personal and professional growth. Working with, organizations, individuals and communities, we help create sustainable employment. We welcome partnership opportunities and invite you to discover what the YWCA Skills Development Centre can do for you and your organization. Locations and Contact Information: 3090 Kingston Rd., Third Floor, Scarborough, ON M1M 1P2 (at McCowan Road) Kingston Rd., Second Floor, Scarborough, ON M1J 3H3 (at Scarborough Golf Club Road) Elm Street,, ON, M5G 0A8 (at Elizabeth Street) ext This program has been supported with a grant from the Canadian Women s foundation and its partners

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