VERIPATROL Client User Guide

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1 Version VERIPATROL Client Overview VERIPATROL is a secure software system for the storage, retrieval and management of video files from VIEVU cameras. This guide describes how to operate the VERIPATROL Client application. The Client application is designed for general users of the VERIPATROL system. Contact Us If you need assistance operating the VERIPATROL system or VIEVU cameras, please visit contact us by phone at or

2 Contents Log In 2 Starting the VERIPATROL Client Application... 2 Videos 3 Downloading Video. 3 Playing Videos... 4 Print Video Screenshot.. 5 Selecting a Video Category... 5 Adding a Case Number to Videos 6 Adding Comments to Videos... 6 Marking a Video to Never be Deleted... 7 Marking a Video for Lockdown. 8 Loading Older Videos. 8 Making Copies of Videos... 9 Export Audio Copy for Transcription 10 Create Secure Video Links View Filtering View Preferences 14 Changing View Preferences.. 14 Client Ver Page 1

3 Log In STARTING THE VERIPATROL CLIENT APPLICATION To start the VERIPATROL Client application, double click on the VIEVU Client icon located on the desktop. Alternatively the program can be started by clicking Start, selecting All Programs, selecting VIEVU VERIPATROL and clicking on VERIPATROL Client. Note: The password field is case sensitive. Contact your Program Administrator for a Login and Password. After entering your Login and Password, Click OK. If you have forgot your password, click the Forgot Password? link. The VERIPATROL Client application console opens. Client Ver Page 2

4 Videos DOWNLOADING VIDEO Note: The camera must be connected to the computer and in the ON position to be downloaded. The cable requires two USB ports. You must connect both the USB and RS-232 connectors to USB ports on the computer. A USB hub can be used if needed. Note: Placing a checkmark in Do not ask to annotate videos again will stop the annotation question window from appearing in the future. This setting can be re-enabled in the File>Settings menu. To download videos from a camera, connect all ends of the supplied cable to the camera and the computer. Turn the camera ON. Click the Download Videos From Camera button located on the bottom of the window. The Video annotation window will appear. If you wish to watch and document the video during download select Yes. If you do not wish to annotate the videos during download select No. The VidLock security window will appear. If the camera has not been assigned prior to download, the following message will appear. Contact your program administrator for assistance. If video annotation was selected, the annotation window will appear. Select a category, add a case number, add comments, mark the video to never be deleted or for lockdown. When finished, click the Next Video button Client Ver Page 3

5 to move to the next video. If video annotation was not selected, the file download window will appear. Once the download is complete, the video files are removed from the camera. The VERIPATROL Client Application window will now display a list containing all of the videos that have been uploaded. It is now safe to turn off and disconnect the camera from the computer. PLAYING VIDEOS Note: By default the Client window only displays the last 7 days of video. To display older videos click the Show More Videos button at the bottom. To play a video, highlight the video and click the Play button located at the bottom. You can also double click a video to play it. The video playback window opens. You can play the video, fast forward, or rewind the video. Use the slider bar to navigate to the desired portion of the video. Click the red X located on the top right to close the video and return to the video list. Client Ver Page 4

6 PRINT VIDEO SCREENSHOT Note: To obtain an electronic screenshot use the Print Screen button on your keyboard. To print a screenshot of a video file first begin playback of the video file. Next, click the Pause button located at the lower left of the screen at the desired point of the video. While the video is paused, click the Print button at the top right of the window A print dialog window will appear. The print out will contain additional information such as the file name, the user who printed the document and the time the document was printed. SELECTING A VIDEO CATEGORY To select a video category, highlight the video and click the Add Details button The File Information window will appear. Note: File Categories are Added/Removed and Renamed on the Server Setup tab. Select the desired category from the Category drop down box. When finished click the Apply button The category that was selected will now be visible in the Category column. Client Ver Page 5

7 ADDING A CASE NUMBER TO VIDEOS To add a case number to a video, highlight the video and click the Add Details button The File Information window will appear. Enter a case number into the Case Number box. When finished click the Apply button The case number is now visible in the Case Number column. ADDING COMMENTS TO VIDEOS To add comments to a video, highlight the video and click the Add Details button The File Information window will appear. Enter any comments into the comments box. When finished click the Apply button The comments that were entered will now be visible in the Comment column. Client Ver Page 6

8 MARKING A VIDEO TO NEVER BE DELETED Note: Videos that are not marked will be deleted based on the current retention period. Contact your Program Administrator if you are unsure about the length of the current retention period. To mark a video to never be deleted, highlight the video and click the Add Details button The File Information window will appear. Place a checkmark in Never Delete This Video. When finished click the Apply button If a video has been set to never be deleted, the video will be listed in bold text in the video list. Client Ver Page 7

9 MARKING A VIDEO FOR LOCKDOWN Note: Videos that are marked for lockdown can only be viewed, modified or copied by users with View Lockdown Video security. Only users with View Lockdown Video security can remove a video from lockdown status. Any user can mark a video for lockdown status. To mark a video for lockdown, highlight the video and click the Add Details button The File Information window will appear. Place a checkmark in Lockdown Video. When finished click the Apply button LOADING OLDER VIDEOS When accessing the Client only the last 7 days of video files are displayed. To display older videos stored in the system, click the Show More Videos button located at the bottom of the window. The Show More window will appear allowing you to select a time period. Select the appropriate option or input a custom range. Click the Load button. Client Ver Page 8

10 MAKING COPIES OF VIDEOS Note: All copies of videos created from the VERIPATROL system will require the ffdshow codec to be installed on the computer for the video to be played. This codec can be downloaded from Note: VERIPATROL does not include CD/DVD authoring software. If CD/DVD authoring software has been installed on the computer you may need to make a copy of the video to the desktop. Then use the CD/DVD authoring software on the computer to burn the video file to the disc. To make a copy of a video, click the Videos button located at the top of the window. Highlight the video and click the Make Copy button. The Make Copy window will appear. Enter the purpose of the copy into the window. The target directory lists the location where the video copy will be created. Click the Browse button to select a different location. Click on the location where the video copy should be created and click OK. Click the Copy button to create the video copy. A new video file will be visible in the target directory chosen. If the Export Master Log with Video Copies feature is enabled, a text file will also be created. See the Export Master Log with Video Copies section in this document for further details. Client Ver Page 9

11 Note: Net Transcripts is VIEVU s exclusive transcription partner. Contact VIEVU or Net Transcripts for more information. EXPORT AUDIO COPY FOR TRANSCRIPTION VERIPATROL provides the ability to export an audio only copy of a video file to submit for transcription through Net Transcripts. To export an audio only copy, click the Videos button located at the top of the window. Highlight the video and click the Make Copy button. The Make Copy window will appear. Enter the purpose of the copy into the window. The target directory lists the location where the audio only copy will be created. Place a check mark in Export Audio Only Click the Browse button to select a different location. Click on the location where the audio only copy should be created and click OK. Click the Copy button to create the video copy. A new video file will be visible in the target directory chosen. Note: If you have not signed up with Net Transcripts, use the same link to begin the registration process. Visit and login with your secure credentials. Upload the audio only copy to request transcription services. Client Ver Page 10

12 CREATE SECURE VIDEO LINKS Note: Secure links allow playback of the video from any computer with internet access and the ffdshow codec installed. If you cannot watch the video, you may need to install the ffdshow codec. The ffdshow codec is available for download at Secure links can be created for any video file stored in VERIPATROL Cloud. These secure, expiring links allow for effortless sharing of video files without burning copies onto a disc. To create a video link, first begin playback of the video file. Next, click the Pause button located in the lower left of the screen. Input the desired link expiration Date/Time into the Video Link box at the top of the playback window. Click the Generate Link button. A message will be given indicating the link has been copied to the clipboard. You may now paste the link into the desired location, such as an . VIEW FILTERING Note: Only users with view all videos in client security can filter by officer and officer ID. The videos that are displayed on the Videos window may be filtered by Officer, Officer ID, category, case number or comment. To enable filtering by Officer, select Filtering by officer in the filter box. Select the officer in the Officer drop down box. Click on the > button to add the officer to the officer list box to the right. To remove an officer, highlight the officer and click the < button. The >> and << buttons will add all users and remove all users. Place a check mark in the Enable filtering by Officer check box. Once enabled, only videos uploaded by the selected officer will be displayed. Client Ver Page 11

13 VIEW FILTERING BY OFFICER ID To enable filtering by Officer ID, select Filtering by Officer ID in the filter box. Input the Officer ID in the Officer ID box. Click Search VIEW FILTERING BY CATEGORY To enable filtering by category, select Filtering by category in the filter box. Select a category from the drop down box. Click the > button to add the category to the box listed on the right. To remove a category, highlight the category and click the < button. The >> and << buttons will add and remove all categories. Place a check mark in the Enable filtering category check box. Once enabled, only videos that contain the selected categories will be displayed. Placing a check mark in With Uncategorized will include videos that do not have a category. Client Ver Page 12

14 VIEW FILTERING BY CASE NUMBER To enable filtering by case number, select Filtering by case number in the filter box. Input the case number in the Case Number box. Click Search VIEW FILTERING BY COMMENT To enable filtering by comment, select Filtering by comment in the filter box. Input the comment in the Comments Box. Click Search Client Ver Page 13

15 View Preferences CHANGE VIEW PREFERENCES The Client program allows for customization of the user interface. Each user can decide which columns are displayed as well as how the thumbnails are presented. To change the view preferences, click the File menu button on the top left corner and select settings. The Settings window will appear. Click the File List Columns tab. Add or remove checkmarks as necessary. When finished click the OK button. The settings changes will be immediately applied. Client Ver Page 14

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