LEADING ORGANIZATIONS
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1 LEADING ORGANIZATIONS PERSPECTIVES FOR A NEW ERA SECOND EDITION GILL ROBINSON HICKMAN, EDITOR University of Richmond USAGE Los Angeles London New Delhi Singapore Washington DC
2 Contents d/uo Preface Acknowledgments Introduction ix ix x PART I THE ENVIRONMENT OF NEW ERA ORGANIZATIONS 1 1. Inevitable Strategies 4 Peter Schwartz 2. Globalization 14 Douglas A. Hicks 3. Creating the Environmentally Aware Organization 21 Gregory G. Dess, G. T. Lumpkin, and Alan B. Eisner 4. How to Make Sense of Weak Signals 37 Paul J. H. Schoemaker and George S. Day 5. Wikinomics: The Art and Science of Peer Production 48 Don Tapscott and Anthony D. Williams PART II LEADERSHIP CONCEPTS AND THEORIES Leadership (Excerpts) 66 James MacGregor Burns 7. The Transformational Model of Leadership 76 Bernard M. Bass and Ronald E. Riggio 8. Servant Leadership 87 Robert K. Greenleaf 9. Charismatic Theory 96 Jay A. Conger 10. Contingency Theories of Leadership 101 Richard L. Hughes, Robert C. Ginnett, and Gordon J. Curphy 11. Strategic Leadership: Top Management Teams 122 Sydney Finkelstein, Donald C. Hambrick, and Albert A. Cannella, Jr.
3 PART III SHARED RESPONSIBILITY FOR LEADERSHIP All Those Years Ago: The Historical Underpinnings of Shared Leadership 167 Craig L Pearce and Jay A. Conger 13. Followership 181 Robert E. Kelley 14. Empowerment 191 Lynn Offermann 15. Leadership and the Problem of Bogus Empowerment 195 Joanne B. Ciulla 16. Leading Teams: Imperatives for Leaders 209 J. Richard Hackman 17. E-Leadership 239 Surinder S. Kahai and Bruce J. Avolio 18. Leadership in the 21st Century 245 Kathleen E. Allen, Juana Bordas, Gill Robinson Hickman, Larraine R. Matusak, Georgia J. Sorenson, and Kathryn J. Whitmire PART IV IMPETUS FOR ORGANIZATIONAL LEADERSHIP What Do We Know About Vision? 258 Sooksan Kantabutra 20. Is Your Vision Consistent? A Method for Checking, Based on Scenario Concepts 270 Joao M. G. Boaventura and Adalberto A. Fischmann 21. The Mission Statement: A Corporate Reporting Tool With a Past, Present, and Future 289 Linda Stallworth Williams 22. Do Firms Practice What They Preach? The Relationship Between Mission Statements and Stakeholder Management, 297 Barbara R. Bartkus and Myron Glassman 23. What Is the Right Organization Design? 307 N. Anand and Richard L. Daft PART V CULTURE: THE ORGANIZATION'S DNA Influencing Organization Culture 326 Gary Yukl
4 25. The Learning Culture and the Learning Leader 331 Edgar H. Schein 26. Moral Leadership and Business Ethics 345 Al Gini 27. Characteristics of Ethical Business Cultures 356 Alexandre Ardichvili, James A. Mitchell, and Douglas Jondle 28. Being Ethical When the Boss Is Not 365 Mary Uhl-Bien and Melissa K. Carsten 29. Toxic Leaders: They're Plentiful " 377 Jean Lipman-Blumen 30. Making Meaning of Being Bad 391 Barbara Kellerman 31. Understanding Ethical Failures in Leadership 402 Terry L. Price PART VI INCLUSION Unlocking the Benefits of Diversity: All-inclusive Multiculturalism and Positive Organizational Change 411 Flannery G. Stevens, Victoria C. Plaut, and Jeffrey Sanchez-Burks 33. Goal Interdependence for Working Across Cultural Boundaries: Chinese Employees With Foreign Managers 425 Yi-feng Chen, Dean Tjosvold, and Sofia Fang Su 34. Women and the Labyrinth of Leadership 439 Alice H. Eagly and Linda L. Carli 35. "Just Because You Can Get a Wheelchair in the Building Doesn't Necessarily Mean That You Can Still Participate": Barriers to the Career Advancement of Disabled Professionals 448 Dana Wilson-Kovacs, Michelle K. Ryan, S. Alexander Haslam, and Anna Rabinovich 36. Supporting a Diverse Workforce: What Type of Support Is Most Meaningful for Lesbian and Gay Employees? 459 Ann H. Huffman, Kristen M. Watrous-Rodriguez, and Eden B. King 37. The Multigenerational Workforce: Opportunity for Competitive Success 474 HR Magazine 38. Respectful Pluralism at Work 484 Douglas A. Hicks
5 PART VII CAPACITY BUILDING Adaptive Work 505 Ronald A. Heifetz 40. Organizational Change Practices 510 Gill Robinson Hickman 41. Collaborating for Systemic Change 525 Peter M. L. Senge, Benyamin B. Lichtenstein, Katrin Kaeufer, Hilary Bradbury, and John S. Carroll 42. Leading Through Conflict: The Mediator 538 Mark Gerzon 43. Illuminating a Cross-Cultural Leadership Challenge: When Identity Groups Collide 545 Donna Chrobot-Mason, Marian N. Ruderman, ToddJ. Weber, Patricia J. Ohlott, and Maxine A. Dalton 44. Beyond Empowerment: Building a Company of Citizens 567 Brook Manville and Josiah Ober 45. The Tenets of the Democratic Enterprise 573 Lynda Gratton 46. The Path to Democracy and Sharing 580 Mike Boon PART VIII NEW RESPONSIBILITIES OF ORGANIZATIONAL LEADERSHIP: SOCIAL ACTIVISM Leading Corporate Citizenship 590 Sandra A. Waddock 48. A New Kind of Company: B Corporations Worry About Stakeholders, Not Just Shareholders 615 Hannah Clark 49. Ideologically Motivated Activism: How Activist Groups Influence Corporate Social Change Activities 618 Frank Den Hond and Frank G. A. De Bakker 50. Missionary Leadership: Harnessing the Power of the Mission 642 K. M. Thiagarajan Author Index 648 Subject Index 658 About the Editor 683
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