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1 Application Performance Management for Java.,.NET and the IBM i Rory Hewitt Rob Layzell CA Aligned LEFT ON COVER ONLY

2 Terms of This Presentation This presentation was based on current information and resource allocations as of September 24, 2009 and is subject to change or withdrawal by CA at any time without t notice. Notwithstanding anything in this presentation to the contrary, this presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA will make such release available (i) for sale to new licensees of such product; and (ii) to existing licensees of such product on a when and if-available basis as part of CA maintenance and support, and in the form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if-available basis. In the event of a conflict between the terms of this paragraph and any other information contained in this presentation, the terms of this paragraph shall govern. 2 Copyright 2009 CA. All rights reserved.

Notwithstanding anything in this presentation to the contrary, this presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future

3 For Informational Purposes Only Certain information in this presentation may outline CA s general product direction. All information in this presentation ti is for your informational purposes only and may not be incorporated into any contract. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this document as is without warranty of any kind, including without limitation, any implied warranties or merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA is expressly advised of the possibility of such damages. 3 Copyright 2009 CA. All rights reserved.

CA assumes no responsibility for the accuracy or completeness of the information.

4 CA Plex with Introscope Session Abstract > What is CA Wily Introscope? > CA Plex Performance Monitoring with Introscope > CA Plex with Introscope Transaction Tracing > CA Plex with Introscope Management Module > How can we use Introscope with the i? > Summary 4 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

Transaction Tracing > CA Plex with Introscope Management Module > How can we use

5 What is CA Wily Introscope?

6 Introscope: 3 Core components > Agent/EPAgent Agent collects data from applications in JVM and CLR EPAgent collects data from other type of systems > Enterprise Manager Receives data from Agent/EPAgent and stores Sends data to Workstation > Workstation Used to view the data Customizable Dashboard and Report Template Transaction Tracing 6 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

Agent/EPAgent and stores Sends data to Workstation > Workstation Used to view the data Customizable

7 Introscope: Architecture Web Browser Or Workstation Application Plex Java Applications Java Agent Application Server Real-time, Historical, & Performance Alerting Introscope Enterprise Manager Introscope Agents JVM Alerts, Events & Performance Data.Net Agent Plex.NET Applications CLR App Health, SLA and Capacity Planning reports Historical so Data EP Agent IBM i 7 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

Agents JVM Alerts, Events & Performance Data.Net Agent Plex.

8 Slide 7 RH1 Stretched out all 3 "Agent" ovals so there was room for "Agent" on a single line rather than putting the "t" on the next line Reg Harbeck, 9/22/2008

9 Introscope: Agent > The Agent rewrites byte code on-the-fly to insert measurement points around method calls, and thus collect performance metrics > Agent collects metrics per interval (15 second) such as Response time of a method (average per interval) Method completion per interval (counter) Available/used memory or CPU usage > The Agent reports metric data to the Enterprise Manager 8 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

a method (average per interval) Method completion per interval (counter) Available/used memory or CPU usage >

10 Introscope: EPAgent > The EPAgent meets a requirement to collect performance data beyond a Java JVM or.net CLR > Write a Plug-in to collect what you want Platform/Operating System specific data CPU usage Disk usage Job on IBM i > The EPAgent reports metric data to the Enterprise Manager > Once metric data is stored in EM, it is treated as the same as data from a normal Agent 9 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

usage Job on IBM i > The EPAgent reports metric data to the Enterprise Manager > Once metric data is stored

Investigator - Drill Down Transaction Tracer 10

12 Introscope Transaction Tracing > View & trace individual transactions Database reads/writes Function calls > Store & compare results for different processes >Subset by e.g. transaction time e.g. Reads which take > x milliseconds > Produces LOTS of data for analysis 11 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

13 Introscope Management Module > Transaction Tracing is useful to investigate an issue or at QA/Development team, however it is too much overhead to run 24x7 > Detailed metric data is too much for 24x7 production monitoring >The Solution is the Management Module 12 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

Detailed metric data is too much for 24x7 production monitoring >The Solution is

14 Introscope Management Module > Management Module is additional definition based on metrics Dashboard Metric Groupings Alerts Calculators Actions Report Templates 13 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

Groupings Alerts Calculators Actions Report Templates 13

15 Introscope Management Module > Example of relations for Management Module component Define Alert based on Metric (or Metric group) then link with Action Design Dashboard/Report Template to display Metric (or Metric group) as a graph Design Dashboard to display Alerts as a Traffic light > In the Real World If any process takes longer than 10 seconds send an emergency Display/Report a function call count as a graph If available a ab memory is less than 20% show Yellow Light and if less than 5% show Red Light 14 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

the Real World If any process takes longer than 10 seconds send an emergency e-mail Display/Report a function call count as a graph If available

18 Introscope: Benefits > No code change is required >Always-on Patented Low-Overhead Agent for 24x7 production monitoring > A single management system for Application and IT Expert and non-expert > Customizable data visibility Dashboard Report 17 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

system for Application and IT Expert and non-expert > Customizable data

19 CA Plex Performance Monitoring with Introscope

20 CA Plex and Introscope > Monitor Plex generated Java Applications deployed with Listener, EJB proxy or EJB connectors > Monitor Plex generated.net applications deployed as Listener or WCF service > Monitor backend environment such as database or remote platforms > Expand to monitor your WebClient > Monitor native iseries via EPAgent for iseries 19 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

net applications deployed as Listener or WCF service > Monitor backend environment such as database or

21 CA Plex and Introscope CA Plex Introscope Integration Kit > Provides CA Plex friendly default Monitoring Metrics Individual Function level View AD statement level Remote Function call etc. > Provides CA Plex Friendly default Management Module Dashboard Alerts Report Template > They are customizable 20 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

25 CA Plex Performance Monitoring with Introscope >Demo 1 CA Plex Java and.net Runtime Performance Monitoring "Why is my application so slow?" 24 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

26 CA Plex and Introscope > Monitor your Plex applications in Production or Lab > Monitor other applications in your organization > Possibility of exchanging metric data with CA support > Jump start your Introscope experience with the CA Plex Introscope integration kit Packaging and availability TBD 25 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

27 How can we use Introscope with the IBM i?

28 Introscope EPAgent for IBM i > Provide Metrics for Native IBM i environment Like WRKSYSSTS CPU Usage Disk status Number of running Jobs Number of running Batch Jobs etc. >Like WRKACTJOB CPU Usage per Job etc. 27 November 16-20, 2008 Copyright 2008 CA. All rights reserved.

10A CA Plex in the Cloud. Rob Layzell CA Technologies

10A CA Plex in the Cloud. Rob Layzell CA Technologies 10A CA Plex in the Cloud Rob Layzell CA Technologies Legal This presentation was based on current information and resource allocations as of April 18, 2011 and is subject to change or withdrawal by CA